the restaurant , bar , courtyard and garden were all lovely areas to sit and enjoy the excellent meals

breakfast was nice but didn't open until 8:30am and takes 40 minutes so it was a bit late

great bustard breakfast is very nice, like a full english, but without tomato or mushrooms, which would have made

our stay and the staff were incredibly helpful, from the manager to the young waitresses and bar staff, they were all a credit to the establishment

breakfast good

the staff were lovely, and there's a lovely bar and restaurant attached

to the golf club where our event was

be in customer service where i felt i had to wait to long at times as there was not a permanent bar staff

had a great meal in classy surroundings.. location so close to golf course.

great hotel, friendly and helpful staff. lovely bar and restaurant. food was excellent

the staff , bar , restaurant was excellent. also the dogs were well behaved

great breakfast, friendly staff and we had such a brilliant time in the bar with the locals x

and tidy hotel staff friendly helped woth early check in to attend wedding breakfast

very welcoming, had a lovely chat at the bar with the manager and her husband.

the bar was great too served drinks proper like old school , very nice landlord

wifi password in room was incorrect, had to go down to the bar to get correct one (again, a very (-)only fault with the george was that the wifi signal (room 208) was virtually non existent. (-)only small downside was that the wifi was patchy and kept dropping out or long periods. (+) everything worked (wifi bit of a struggle, hotel wifi always seems to be trouble) (-)bedroom wifi signal wasn't functioning very well during our visit (-)need to upgrade the wifi so access is more universal (-)intermittent wifi in the room. (-)wifi isn't brilliant at all (+) the hotel's wifi was robust and reliable too (+)wifi password didn't work, but i wasn't bothered

fantastic breakfast

team were super friendly and really accommodating - they agreed a late check out for us, which we really appreciated and meant we weren't in a rush

great location, parking, beautiful rooms, staff excellent,

the breakfast was very good too

excellent location in the center of amesbury, comfortable room, with room for kids if you need it

allowed early check in for us

staff helpful. great breakfast

the twin room (no 7) was clean and spacious enough, all staff were cheerful and friendly whilst breakfast was

but i have to say just a small thing, the first day i had to make the sofa-beds for the kids myself

the breakfast was delicious, and although the hotel was full, the staff were really attentive to

i asked for a late check out and this was given at no extra cost

friendly staff, nice bar & grill. breakfast excellent

joseph the bar manager was fantastic, even though it was busy, he managed to find us a table for evening meal

lovely staff. good food. comfortable bar / restaurant.

were grat, breakfast very good

food was great and kids ate free (always a bonus

wifi connection is quite poor in the room

wasn't any wifi in our room or the restaurant of the pub which was ok for me as the mobile signal was good,

) - wifi signal was good

wifi works well

good tv and wifi

weren't given welcome package with information, wifi etc

e same at breakfast

greeting at reception was lovely, the room fine, wifi intermittent, staff in the restaurant rather stressed

no soap provided in room. wifi very poor for a business venue.

view was a brick wall even after we paid to upgrade to better room , wifi was hit & miss but staff were aware and trying to sort

was comfy, shower was good as was the wifi, so that's the essentials signed off

rooms, comfortable and quiet, slept well, good wifi, good breakfast buffet including hot

good friendly staff, parking available

at a pinch the bt wifi having to login constantly.

was a tad cold because of the ac unit which would not run warm and the complete lack of wifi in the courtyard

the wifi dropped out for about 10 minutes whilst i was working, but soon restored

staff very helpful, wifi quite good

wifi in bedroom very weak

only small issue was the wifi.

slow wifi

the wifi was easy to use and completely free, which is unusual

wifi worked fantastic

3) but it was still very comfortable and the wifi connection wasn't really stable on my phone, it kept switching on and off the wifi

bed was a bit small for me since i'm quite tall

shower out of order on the top floor. couldn't connect to wifi on the top floor.

wifi not available in room. bathroom a bit small. net curtains need replacing

lovely decor, good wifi. good sized room, well priced.

no secured wifi network.

location breakfast helpful staff. wifi is good

wifi is very poor, this is the only down site.

as it is a religious college it is understandable that there are no tv's in the bedrooms but wifi works well

wifi was very weak to non-existent in my room

close to the cathedral and a short walk to centre of city and very good wifi reception

there was free wifi and i had good signal

there is no tv, but wifi is very good

the restaurant food was very very good, and a first rate breakfast

the house, the bedroom with the canopy bed the view the walk around the grounds the honesty bar i can't say enough about your

the included cooked-to-order breakfast was excellent, as was dinner the night we arrived

food was great and the bar area very nice, breakfast was good

the corridor leading down to the bar

bar restaurant lovely

the bar and restaurant were great, and the staff were extremely welcoming and helpful

the staff were extremely friendly, we enjoyed a few beers in the bar and chatted with the staff prior to heading out to the wedding

beautifully decorated throughout, welcoming open fires in the bar area and lovely helpful friendly staff

whole place was immaculately present from the bar / restaurant to the rooms

good free wifi, super staff, great breakfast - as good as always!

a single female business traveller i am always looking for a friendly hotel that has free wifi and room service as i don't like eating on my own

with comfy bed, good bathroom facilities, tea & coffee, flatscreen tv, table & chair etc strong wifi

no wifi signal in my room, difficult mixer shower

had a bit of trouble getting onto wifi when i arrived but the staff couldn't have been more helpful

dodgy wifi

wifi was rubbish, so slow it almost non existent

needed blackout curtains in the room. wifi was intermittent

wifi didn't have a password so it was easy for us to hop on

superfast wifi

wish the bar could stay open for guests only

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

staff were very pleasant and helpful en suite was very good and bar facilities

early bar closure

half the price of the premier inn and so much better as it has character, bar restaurant and everything nearby

wifi and phone signal terrible

wifi outside only worked for vodaphone customers so our sat nav stopped working on entering the

good size room,clean and comfortable. good wifi. excellent breakfast. opposite pub.

feel, beautiful location and amazing breakfast

superb. everything ! and the coffee at breakfast was delicious, the tastiest ever.

inn however is rather in the middle of no where with no reception and dodgy wifi - which may be a problem for some

i had to send a couple of emails before leaving and found that the wifi i had logged onto the previous evening was down and i was unable to access the other wifi

fleur-de-lys wifi is pretty good though and i was able to do what i needed to; the odd wifi call / facetime and

wifi not good at all

there is no mobile phone signal unless you are vodaphone but good wifi

room and fantastic breakfast

the breakfast is great and all cooked fresh to order

staff were excellent and the drinks at the bar perfect

great hotel! highly recommend the accommodation, bar and restaurant.

great breakfast for a reasonable price

boring in the bar area in the evening - but i dare say this is because it was mid week and not many people where

able to accommodate my particularly early check in request which was hugely appreciated

sound from the bar did come through to the room, but was okay when it closed

staff were helpful and accommodating for early check in . and a good breakfast in the morning

very good value bar prices too

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

loved our dogs, very accommodating with late arrival post restaurant closing still sat us, left bar open for us later, had fresh milk for tea and cold water in fridge in hall for all guests

the room and bar downstairs were excellent

food bar and parking great, been before

bar staff were so helpful and polite: nothing was too much trouble

the 'generic' bt wifi wasn't great

od luck with that in the uk), wifi poor, unbelievable racket outside at 2am saturday night when the nightclubs let out whislt

wifi and door lock issue

only complaint would be intermittent wifi coverage in our bedroom, but a very minor issue.

wifi in the top room not good!

clean, spacious modern room. plenty of parking. hot shower.

had an upstairs and a double room downstairs,

comfortable room, parking & lovely surroundings

lovely location and plenty of parking

lunch time bar snacks very disappointing and took ages to arrive. bread dry snd limited choice

c coffee machine)

issues with wifi

easy wifi, great morning coffee in the room

facilities in the room good, wifi, tv, tea and coffee

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

of secure wifi

wifi was great and there was a desk in my room to work at

need to sort out their wifi as it is inconsistent

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

parking was easy and internet good

golfers interfering and taking over the place a bit too much.

cosy bar and the food was great

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

nice rooms awesome breakfast directly opposite a really great looking golf course right in the middle of the incredible new

great hotel, staff very friendly, good for the dog, cozy bar are with fire.

we had a lovely dinner that night and the breakfast was amazing

staff we wonderful, the position was stunning, the breakfast was excellent

breakfast was extremely good

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

ideal spot to park up and walk / cycle. food good. breakfast excellent.

a massive plate of food but if you only ordered scrambled eggs on toast it would struggle to be a kids size breakfast

rooms nice and garden area great for the kids

good steak meal on arrival and full english breakfast with everything included

great kitchen yummy food , my kids loved the pizza and frensh fries , and the stake is so good

breakfast was very nice but coffee and tea was served in big chunky mugs no saucers and you didn't

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

plenty of parking

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

room service later than 9pm

rooms with toiletries, excellent range of tea/ coffee, water and biscuits free parking, excellent wifi friendly, helpful staff at

nice rooms, excellent shower, fast wifi, excellent evening food

wifi and internet poor

we had a power cut one morning and the wifi was intermittent

stayed here many times before, we had 3 rooms this time, lovely beds, great shower, fast wifi, ample parking, superb breakfast, we will always stay here again when in the

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

all areas except tge restaurant but they made it so easy by just setting our meals up in the bar instead

however, since there were no kids around it didnt really bother us

fabulous food both breakfast & dinner & so relaxing in the bar with our dog

lots of room for the kids to run around and play and go exploring

the staff were extremely welcoming and helpful on arrival, the atmosphere in the bar and dining area was brilliant and the rooms were outstanding

more family friendly, not sure they could cope with our active two kids (4 and 6)

the rooms, restaurant, bar and surroundings were absolutely wholesome

loved the extra details that made our pet feel so welcomed!

were upgraded to a room with two single beds for the kids, when we had booked the pullout sofa

we drove into south hampton town and found houndwell park which is a fantastic park for kids of all ages

leave the kids at home ud83dude05

friendly, extremely helpful, knowledgable and great with my 2 kids

sofa beds aren’t the best bit for the kids it was fine.

were really friendly and helpful, bar and restaurant were great

friendly and helpful breakfast was good value for money and beans are hot right to the end the bar was very friendly and easy to mix with the locals the room was very clean, plenty of hot water

really nice bar staff em and victoria

breakfast was fine and they were quite accommodating with our indecisive kids

fayre and the main bar a bit dated

we were attending a funeral and they let us have a late check out which really made our day work much better

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old for the kids gifts

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

it is nice to see the recent facility addition of a snack bar and bigger selection of drinks at the bar

lovely little bar and tasty breakfast

very clean room, lovely bar staff, great food, new forest just around the corner.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

the bar seemed a bit rundown.

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

wifi didn't connect in my room

was a bit perplexed there was no literature in the room to inform of wifi, breakfast, dinner etc

nightmare getting free wifi

wifi in the rooms

wifi and mobile phone signal in the hotel

wifi should be password protected.

wifi is too low-powered and is not very reliable

smart tv didn't work in the evenings due to high demand on wifi

very good wifi connection

a lovely hotel which was very comfortable. plus wifi was the best we've had anywhere!!

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

the three bedrooms in madhatters 2, along with bathroom, lounge and kitchen was perfect for three adults and two children

comfort of room and high quality breakfast served piping hot

could have a selection of bar food in the evening

great place to bring kids, we took a 3

wifi was excellent allowed me to work unhindered

particularly impressive was the speed of the wifi

the bed was very comfy. free parking and free wifi.

for business guests, the wifi is very very poor.

there was a free wifi too

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only until about 11/11

we requested a late check out after booking and that

the room was large and extremely comfortable and the breakfast was good

lovely room and superb breakfast. friendly staff.

staff were always happy and helpful and the breakfast was bang

spa bath, location...clean and friendly.

excellent and great value for money staff all hapoy &go out of their way to help you bar open until 0

chose the spa bath room, bath good but using the shower in the morning the power was disappointing

the deluxe double with spa bath is great, very comfortable and spacious

we found the bar prices well below average and enjoyed the comfortable seating area

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

shows pictures of outside play area for kids and it’s not there anymore

the atmosphere in the bar is good and liam is excellent, another expert in his field

never anyone at reception breakfast over priced when beefeater up the road offers free to kids - we didnt choose breakfast for this reason

carpark was large enough to park my large truck

i didn't use the wifi but my phone reception/4g was fantastic

wifi is shocking

wifi good

wifi wasnt free and was a little expensive, i ordered room service, it was just ok.

very good in every department, thank you for the girl in the bar are who connected me to wifi

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

a little irritating that there was no parking on arrival, and we had to faff around a bit.

breakfast good too, with plenty of choice

both dinner and breakfast were first class

we could also use the pool if we wanted to and everything exceeded my expectations

variety of cereals & cooked breakfast, cooked to request. waited service, not help yourself.

friendly staff, excellent breakfast brought hot to the table

burley inn is a ‘bit tired’ in places but the hotel and bar is so busy it must be difficult to find the time to keep on top of everything

poor wi-fi in the bar and restaurant area

breakfast was really good could last us too the evening meal

pool was closed, food was very average, room could have done with a renovation, wifi was abysmal

so often

the wifi was pretty terrible, couldn t get it at all in our room at the top of the hotel

surprising good wifi.

there was no problem with wifi

the breakfast - it became a part of the holiday stay the staff made you feel welcome and felt proud if

the breakfast was lovely as was the evening meal we had

breakfast could be better especially quality of bread

too many dogs, too many kids, nothing else was disable friendly.

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a worry

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

great staff, clean and comfortable room with a delicious breakfast included.

bar food was expensive and could have been better, the beer was excellent, the room was spotless

nice clean and comfortable room, bar meals good, breakfast very good all ok

beautiful bedrooms and bathrooms and the excellent breakfast

breakfast was delicious

wifi was poor.

we were in secret room 4 which is quirky with wonky floors, low beams, no tv and dodgy wifi and we wouldn t have changed a thing

wifi wasn t working and there isn t any phone signal due to location

television in the room, which we did understand, and at least there was excellent wifi

bed was comfy and wifi was surprisingly good

excellent breakfast and a very good evening

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

the staff were exceptional and a credit to the venue. the breakfast was out of this world.

hotel was beautiful and the staff was so helpful , the room facility's was outstanding and the breakfast was amazing we actually said the chef was a credit to the hotel food was outstanding

bed was very comfy and breakfast was very good

breakfast was amazing, mrs chris loved the pastries

the breakfast surpassed our expectations and i would most definitely stay here again

this is a definite gem of a bed and breakfast that i would not hesitate to book again

great breakfast

superb location and great continental breakfast

i am travelling with two kids, aged 10 and 2

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

fantastic breakfast, friendly staff, comfy bed

did not have breakfast but the staff where very helpful and friendly just had a coffee in reception would

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

i was happy to find laundry facilities after a two week cruise

the breakfast in the mornings was beautiful

car park is a noisy saturday night playground for local kids into tbe wee small hours… right outside the front door of the hotel

late check out (11:30 - 12:00) was perfect for our family, too

continental breakfast always welcomed

warm, good wifi, provided a lot of things

comfortable beds, excellent wifi throughout the whole property

wifi worked

nice room, comfortable beds and good wifi

wifi service. i experienced more hassle during my stay with wifi.

staff friendly and love fact bar open all night

easy parking really cheap late check out time which was

an early check in was facilitated without any fuss

to get an early check in that was nice

whilst the room was small and not to our taste (felt as though the decor was for kids) the bed was comfortable and we slept well

the cocktail bar below was very noisy on a saturday night

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

helpful receptionist nice spacious room clean and tidy, bar staff service and attentiveness excellent, easy on site

good place for people without children. you can eat, drink and dance in the bar downstairs.

there was a cocktail bar there, not noisy which we thought it might be

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

the management should review the wifi

super comfy and wifi was really fast

good bed, bathroom, wifi

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom was a little dirty with

wifi through out and good connection for online meetings

spacious room and comfortable bed. strong free wifi. restaurant was good.

wifi was very poor and could have had more staff on at breakfast time

the wifi was also very good for traveling for work

no wifi in bedroom

realise at time of booking no tv in room and did find kitchen and dinning area until the morning didn't think to look around assumed kitchen bit was in

i used the kitchen to heat up a ready meal, which i then ate in the dining room, watching tv

our printout said we had a kitchen but think it should say it is a shared kitchen

door codes to kitchen and bathroom allowed us to drop luggage early

minor issue was the oven in the kitchen didn't seem to work

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

the bar and breakfast service was terrific and fun

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

lobby and bar with relaxation space was wonderful.

stocked bar and snacks in room

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

food was super along with happy hour in the bar in evening

bar area good martina is great

bar prices

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

housekeeping manager was so helpful and polite, allowed us a late check out as well

excellent bar and restaurant

early check in no prblem.great room

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

the mini bar was tempting, and i was tempted, so it got a bit expensive!

the kids loved their mezzanine bed and have now pronounced this their

gym was closed unfortunately nothing other than that.

our kids loved the cabin bed

late check out option

mini food pantry and useful items sales counter with bar and snacks on ground floor

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

my early check in was approved which was greatly appreciated

location was good. early check in was arranged at short notice.

staff was brilliant early check in was possible good customer service

cans of water and a mini bar fridge

10% discount card for the bar was a great bonus too

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

it is over a very busy bar on a very busy street- but the noise disappears around midnight and we slept well

i had the single room at the top and there was no disturbance from the bar activities

wifi was awful, tv didn't work properly.

the only problem was that the wifi wasn t stable all the

also didn't have access to ice machine or wifi

the wifi didn t work too well

the wifi was poor in our room

wifi/tv

wifi available

the wifi wasn't super easy to connect to, nor was it particularly fast when i did.

wifi didn t work in our room at all

disabled room no wifi

nicer and supportive the room cleanliness and amenities top notch have to say the room was lovely breakfast amazing

had a lovely cosy bar and resturant area

the restaurant and bar area looked really lovely

clean, newly refurbished to a high standard, lots of attention to detail, pleasant staff, lovely breakfast, we will be

food in the bar / restaurant was excellent