excellent location. nice pool area and lobby.

breakfast at restaurant was excellent

only thing that i wasnt a big fan was with that the hot and ready breakfast is not included and the pillows got flat pretty quick

not partake of the breakfast

and ofcourse it was different as bar and restaurant open

com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that

no free breakfast.!

no free breakfast is only complaint i guess but there's so many nice spots in the area it doesn't lower

ease of check in, clean, nice gym, pool area. quiet.

not bei gable to use their pool or sit on the back deck

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

location, clean rooms, hallways, pool areas

the breakfast

we participated in the breakfast each day

breakfast was very good. hospitality is excellent, friendly , and helpful.

wish there was hot breakfast

had thanksgivign breakfast which was really wonderful

they also provided complementary breakfast in the morning which was awesome

ideally the outdoor pool would have heated so i could use it in october

the pool was closed even though they told us online it wasn't

super clean, friendly staff, well stocked breakfast.

great breakfast, like the omelette s

appreciate the stocked kitchen and amenities in the room

clean rooms, friendly staff, great breakfast

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

no indoor pool

the pool warmer?

such an eyesore being located where everyone must see next to the gym

a bit noisy. there were kids on our floor who were unruly.

the parking lot is big enough and the swimming pool is outside

the indoor pool was very nice

too noisy. kids were running the halls too much.

as well as the bar located in the lobby

the helpful and friendly front staff, beautiful and clean rooms, comfortable bed, able to get an early check in and loved the bar/pool table in the

were noisey kids & they decided to knock on my door and other guests doors, then run down the stair well at the

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

and, let me tell you what, this hotel has the best breakfast hands down

the bar was an added plus

the front desk and bar staff were 2nd to none- sophia was thee best ever!

everything it was nice clean peacefully kids really enjoyed

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

the newest of the property. the entertainment at the bar was nice. staff was very professional.

very nice bar area and the bartender was knowledgeable and friendly

the bar and sitting areas were nice

the gym on the 8th floor, overlooking charlotte is nice

and it has pool inside that’s a plus

rooms have no microwave, gym size “too small” no hot tub in pool area, and no free

i only did not like the gym: very limited facilities.

the restaurant and bar were very nice

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

suite was roomy, breakfast was delicious, pool area was clean and stocked with towels

charges a pet fee and doesn’t say on booking

have a free laundry facility for the guests

i enjoyed the privacy and the pool and breakfast and the full kitchen

pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

pool wasn't available for our kids ud83dude14 bad check-in

we were there for a football event so the kids used it as a snack

but when it rains the night before, no storms in sight the next day, a ton of family and kids staying you'd

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

they rained out of apple juice for breakfast lol

desk clerk did not inform me that about kitchen amenities upon check-in.

very clean and comfortable lots of room. nice kitchen.

i loved the split room with the kitchen and desk and tv in front and a totally separate area for the

small kitchen, living room and bedroom

good breakfast and nice beds!

location was perfect for us and breakfast was nice too

breakfast was good (usual fare)

cozy feeling, serving breakfast and pool open!

free laundry facilities

the pool looked like it needed help. water did not look good.

had a stove to cook my breakfast

stale excuse for a breakfast

only issue was the grab and go breakfast

to check in at noon, but were told we would be charged extra for early check in

the breakfast was just muffins and a breakfast bar.

beds were very comfortable. gym area in the building.

hoping coffee bar can reopen after covid ud83dudc4d

breakfast was not being served due to the current coronavirus pandemic.

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

the bar wasn’t open and they only serve breakfast on the weekends

and the breakfast was ud83eudd0cud83cudffd (chefs

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

my kids were sad the pool wasn’t open yet.

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

gym also had no clean towels

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast of any kind and it said breakfast! no coffee in room.

no breakfast

the convenience to our family, nice kitchen, bed was comfy.

the kitchen

location, mini kitchen and walk-in shower.

roomy kitchen area as well

very clean .. kitchen full equipment

large parking and can accommodate large trucks

breakfast was amazing, everything about the stay great!

light breakfast

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

cleanliness, availability and price, continental breakfast.

breakfast

i prefer more breakfast choices.

no full breakfast.

breakfast was fine and so was the location

didn't partake of the breakfast

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

has a pool that is outdoor with a portion that goes indoor as well

the pool/hot tub were stocked with towels

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

it also has guest laundry, which we needed traveling with a toddler

the pool is outside

i was hoping the pool was a little bigger but i enjoyed it anyway

awesome breakfast big rooms

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet station

free breakfast and great water pressure

bed comfortable, room spotless lots of good restaurants within walking distance we did not have breakfast best rate of any on our

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

great breakfast downstairs. i loved having coffee in the room!

breakfast was great

breakfast needs updated

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

there was an odor in the hallway by the fitness center.

i liked the convenience of having a fitness center

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

great breakfast as well

indoor pool, wonderful breakfast and front desk staff; very helpful and extend themselves to be of service

loved the extra space the room offered with another tv and extra counter space in the kitchen area

so i washed my own linen in the laundry room

room was clean, the bed was comfortable, and the breakfast and coffee were great

pool closes to early at 8 why not 10pm

couldn't figure out the scale in the gym, but that could have been an operator error, lol

they only clean the room every three days?????? no hair dryer. no laundry bag

ev charger was convenient

the breakfast was delicious. my family enjoyed the pool area.

we enjoyed the room and location. breakfast was great.

entire staff from the front desk to restaurant & bar were extremely professional and friendly

the bar was closed because there was no bartender

pool hours should start before 10 am and bed could be more comfortable

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

fortunately, the kids next door went to bed around 10 pm

breakfast was not as good as it once was

just loud kids

are an excellent way to start or end your day and there assortment of dumbbells rivals my home gym, which was definitely adequate

bed and pillows were very comfortable. breakfast had “make your own waffles”

the pool needed to be cleaned (vacuumed). their was debri floating in pool water.

precautions pool closed fitness center closed and bag breakfast should include a price discount

laundry devices were excellent, available, when became necessary, and priced reasonable for use

the inside pool was still too cold. need some more heat in the pool.

clean and breakfast

great value and excellent breakfast offered

breakfast was great would have like chicken or turkey sausage too.

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast was nice and hostess was friendly and eager to serve and or help

the lady staffing the breakfast area was very aweet and helpful - she made sure we had everything we needed

great & good choices for cold breakfast, only question is why charlotte area doesn’t have hot breakfast

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

breakfast was wonderful and offered so many choices

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

kids enjoyed the pool

the patio/pool area was spectacular and was lit up nicely at night

nice pool area and restaurant

i wanted to use the gym earlier than 6:00 so i wish that there had been 24 hour access.

hotel employee behind the bar was incredible and made a truly outstanding

you had to ask for that towels be brought to the pool both friday and saturday.

pool area was relaxed and like a resort - well stocked with towels and plenty of chairs

sensor flashed all night right near the bed and was disturbing to sleep, if it had been in the kitchen area or foyer area, it would not have disturbed the bedroom

room was spacious and we had a good view of the pool area

breakfast was not was not free unlike i thought it was that little bar on the side was not a real

the pool

not that i didn't like it. a few more breakfast options would be great.

there were no towels in the pool area and no towels in the gym area

i liked that it had a kitchen. i like how the sitting area was separate from the bed.

excellent breakfast room

the mini kitchen had everything you needed to make meal, just bring food to prepare

is often hot and humid, but thats not courtyards fault and there is a pool and ac

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

i did not check out the pool or upper floors

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

layout, room and the bar upstairs

nice rooftop bar nice staff

love the rooftop bar and sitting area

gym area was small but nice and was clean

we also loved the roof top bar the cordial

parking, paying for wifi having to call 24 hours in advance for housekeeping to clean rooms

bed was comfortable, wifi was strong, room was huge.

wifi was simply a joke

room was huge, tv's were very nice, wifi worked well.

wifi could have been better.

pool is to small and in a bad spot

the breakfast was great, love the soft reopening! location was very convenient, as well!

pool too small.

the room, facility, and breakfast were all great

the general manager was very personable and accommodated my early check in.

the gym is small but have the right equipments

the beds were very comfortable, they had a good breakfast selection, not great, but good

like the security door access. and the grab and go breakfast part was great leaving that morning

bed so comfortable ikeep missing breakfast.

the front desk was really rude when we asked questions about breakfast, the gym, and especially when filling out the paperwork to stay there

i showed up, the front desk informed me that the pet fee was $60 non-refundable

the fitness area was nice, shower was clean, room was nice, and had a good selection of channels

00 extra per day for a pet fee

was inexpensive until you add the pet fee, then not so much

gym quite sparse and small. was too warm.

and the pancake maker on the breakfast bar

all staff was great room was very clean, breakfast was amazing

very clean, excellent breakfast and most importantly wonderful caring staff

great breakfast' friendly

breakfast selection could have been better but my overall stay was amazing.

was nice - breakfast was good

had fun hanging by the pool

clean pool and good service and great breakfast

waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool, nasty management, the

clean for a older hotel wifi was not working breakfast was convienant and good except for eggs

the beds were comfortable and wifi was good

but the wifi was good enough to watch on my

wifi to work , also eggs were fake.

location is perfect for carowinds and getting into the carowinds parking area is super easy

no breakfast, despite the fact that the confirmation stated breakfast was included.

no morning breakfast

great location and you get breakfast

breakfast

double bed, clean sheets/towels, working ac, piping coffee, breakfast muffins.

didn't eat breakfast because woke up too late,

ease of check-in, free breakfast, and up to date clean room

loved that it had an outdoor pool

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

outdoor pool available and open

there's a small gym that i used several

love that it has a gym

breakfast was fantastic, the room was roomy, clean, and comfortable

gym room and pool size was very small, but useable and clean.

the breakfast could be a bit better but overall it's a decent hotel with friendly staff

the pool was nice

breakfast was ok. location was excellent.

breakfast is delicious

pool was closed

the staff and pool

they have a breakfast

the pool was a short walk from our room

i didn’t partake in the breakfast offer but everything was great and i enjoyed my stay there

loved that you all had laundry facilities as well

pool not operational

liked the rooms, the hotel was in a good area, the breakfast in the morning was very filling,and a good variety

breakfast was small but good. i love waffles

was very disappointed with the breakfast.

great breakfast assortment

i liked that i was the only one using the gym

the pool is nice

the breakfast was great. the room was clean and the was comfortable. the pool was too small.

bigger pool. the pool was too small.

in kitchen hard to open and dishwasher was crammed into small space couldn’t turn it on die to the

breakfast could have been better.

young, very loud and apparently the adults in charge of the youth, didn't seem to notice their kids running, yelling etc

didn’t have a pool for the kids while we were there

breakfast was looked forward to each day

breakfast was great

large room, good amenities, good breakfast, easy parking

the pool was lovely and the trees were amazingly beautiful

the pool was closed during my stay.

everything it offered pool, restaurant customer service

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

great breakfast and very friendly staff

it also had a separate desk/work area that was convenient for my kids to hook up

that was the date of our stay, and it made it tough with the kids

the breakfast be better than golden corral, waffle house and denny's

comfortable beds, quiet, double room with sofa more comfortable with 2 adults 2 kids

no laundry

laundry room was too dark snd creepy

employee i can't remember her name, she mention she was with laundry department, young african american, small petite, i think she had a dew tattoo

personal friendly, excellent value, good area accessible different restaurants room have small kitchen

the common areas. the fitness center

it was great to be able to just walk over to carowinds instead of having to load up the kids and all our stuff in the car

the staff was very friendly, the pool was nice and the bar was an added bonus

breakfast was good

this hotel also had the cleanest guest laundry i have ever seen

the pool was small and so crowded the kids didn’t want to use it

were bugs in the kitchen and bathroom

no kitchen

the property was clean, the bed was comfortable. i loved having the kitchen area.

pool area was dirty and inside of the

have pool towels available

the location, all the staff was very kind, room was very clean, breakfast.

is the first breakfast buffet that i have seen open since the beginning of covid-19

breakfast was better than expected

the pool was good

the pool

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

pool was a bit small

the only draw back was the small pool. you feel crowded if more than one family is in there.

pool was small.

lobby bar wasn’t open all hours

pool was nice! staff was very friendly!

breakfast was decent but needed waffle maker or frozen pancake to microwave or toast

the staff is wonderful, the facilities are top notch, the pool was refreshing

breakfast also very good and fresh and the sweet lady managing that area when we were there was

the included breakfast was as good as going out

was nice, they allowed late check out at no cost

people were nice and helpful, they allowed pets and the breakfast in the morning was quite good

service desk they were rude and could not provide the same answer to my question for a late check out when i got the room they said 1 was the time then when i needed the late check out

bartender was not giving you 2 full drinks at the bar during the managers reception

i really enjoyed the dinner and breakfast

my kids enjoyed it

the continental breakfast was fabulous

the staff member was very helpful the breakfast was good price was right

they spoke with me and my 3 kids like we were family

and having a fitness room was a plus

other guest allowing there kids to run the halls and knock other guest room doors

location, quality, cleanliness, updates, breakfast, nothing not to like!!!!

drove 1 1/2 hours to the hotel with my husband and 4 kids

my kids really enjoyed it

pool was open and running so the kids could play after a long drive

nice, new, modern, quiet, clean, soft bedsheets, great breakfast!

healthy breakfast

*making sure we knew about free wifi n free breakfast ( eggs bacon sausage waffles fruit

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

i loved everything ... staff ... breakfast and housekeeping...

guest laundry is available and vending machines for snacks and drinks

folks upstairs kids were running

great breakfast, large room and kitchenette. my family enjoyed the hotel.

the breakfast wasn't very good

liked that breakfast was until 10, usually breakfast at other places are until 9

nothing to complain about…the faucet in the kitchen area was loose but still functioning fine

place to stay full kitchen

the laundry facility.

the kitchen is nice; 2

didn’t get clean towels only certain days was laundry day

room was nice, especially if you are staying for a while, as it has a large kitchen

breakfast was not hot and no variety always needed to ask for items like yogurt or milk or orange

gym was down, the breakfast was terrible ( damn near non- existent, the staff was not informative

given early check in, although management rescinded an earlier check in promise

bed was very comfortable ~ gym was clean

vending machines and laundry were out of order

did not have breakfast

was great, decent breakfast

staff very helpful polite and courteous always ready to help me specially at breakfast time and at the front desk

shuttle

was excellent but the orange juice was gross and the breakfast was a good selection but just ok

has full kitchen, washer and dryer which was what lured me in

there was a bug inside the kitchen cabinet and some items left behind from previous guests.

location was good, didn’t expect a full kitchen which was good.

laundry available in the

two bedroom suites with two bathrooms and kitchen

convenience. shuttle to the park, great set up

the proximity to the park is great with the shuttle bus

great little galley kitchen

really nice that it had a kitchen and a nice bathroom

loved that they have a shuttle to carowinds and rudy the driver was great

minimally cleaned, wifi was spotty, no welcoming informational material in the room, no streaming services for viewing

parking, free wifi, size of the room

after one night the wifi didnt work for whole day

the airport, staff is great, i like the food and drinks at the restaurant, good cable tv, speedy wifi, and they have real hand soap in the bathroom

wifi and parking should come with your hotel and not an extra fee

no breakfast option, late check out time

nice shuttle driver

a note at check-in explaining available food and bar services would be nice.

restaurant and bar on site was great as well

we could not get late check out which is what i get with every stay plus they charge $75 each day for incidentals i

huge gym, nice patio with fire pits, nice restaurant

pool was closed, but no advance warning of that.

desk staff went out of their way to accommodate our request to lower the temp in the gym for us; great value and quality on breakfast and cocktails

he basically threw the computer at me and my kids you could see that on the camera if you watch the surveillance footage then he called me at

bar, restaurant and gym

they treated everyone well and made my kids and i feel welcomed

coffee only in morning with 4oz cups no lids, gym only had 2 machines working and weights miss

two unhappy kids

-indoor pool -breakfast had lots of choices

the room had a kitchen and dishwasher, refrigerator and microwave

location, clean bed, good breakfast

boys loved the gym

the bed, the breakfast, the room was super clean and checkout it at noon instead of 11

good breakfast gym pool location

the swimming pool and gym were closed.

and pictures made it seem hotel had fire pit and large outdoor seating

breakfast staff was friendly and served my family and i with so much care.

the breakfast was excellent, great variety of healthy options and tasty waffles

parking, free breakfast, gym and pool area, laundry on site

n-were present) , pool closed and workout space was not clean

everything but breakfast was best

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

the breakfast was cold and they did not practice social distances

the breakfast is amazing!

ev charger is available

hotel bar was only open until 10pm

the bar wasn't open

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

small indoor pool, taken over by many kids.

it had a small pool

the only suggestion i have is i wish breakfast could be extended until 10:00 or 10:30.

gym

free parking, free gym, no smoking, always complementary coffee, tea and water, a little market with everything you

had the gym, pool table, water and refillable water machine

breakfast and 24 hours coffee was very good, very friendly and helpful staffs, nice house keeping,

pool closed

communication, free breakfast daily

was the kitchen manager i think, and although we have stayed at this hotel before when we went to carowinds

not used to booking a hotel with a kitchenette in it so that was fantastic

enjoyed a clean comfortable suite with a fully stocked kitchen, large living room and king size bed

ok breakfast

breakfast was basic but worthwhile

also, breakfast was ok, but i'm not a fan of pre-made omelet, then rather not serve eggs

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

breakfast could have been improved, and the beds were too hard

room however one of the rooms booked did not have a remove but you can control it from the tv the pool wasn’t open…it would’ve been nice to have that listed before booking but overall it was

breakfast was served warm and ready to eat

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the

the swimming pool is closed

the place smelled like weed and there was people outside begging for money with kids.

loved the king suite, kitchen was very useful

they had free laundry facilities

everything especially the complimentary laundry.

the pool was very clean, and we had it all to ourselves

great beds, huge room, kitchen facilities, and good breakfast