breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

breakfast had good selection and was hot and tasty

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

cozy feeling, serving breakfast and pool open!

front desk was awesome and the one time i came down for breakfast the lady was also wonderful

loved the atmosphere. we loved that the pool was heated!

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

bathroom outdated bar staff was rude

chose this hotel because of the bistro/bar and outdoor pool

excellent staff, lovely rooms, super breakfast. good gym.

no breakfast of any kind and it said breakfast! no coffee in room.

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast

cleanliness, availability and price, continental breakfast.

great staff, good location, very clean, great breakfast

breakfast was amazing, everything about the stay great!

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

no real breakfast

to check in at noon, but were told we would be charged extra for early check in

stale excuse for a breakfast

the breakfast was horrible; need a better selection.

the breakfast was just muffins and a breakfast bar.

breakfast was great

location very close to my family members wedding venue staff was very nice breakfast was great lots of

need more breakfast items

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

are always clean and staff is always courteous and accommodating the free breakfast is a

glass bowls break easy especially kids around when they grab things off the bar

fortunately, the kids next door went to bed around 10 pm

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

the breakfast burnt a plate & woke up everyone @ 6 in tha morning

the gym,breakfast and location

precautions pool closed fitness center closed and bag breakfast should include a price discount

the pool room was extremely hot but pool was cold. and a bit over priced.

grits or waffles on breakfast menu; and getting back on independence blvd - need a cut thru to sam furr rd to utilize

the indoor pool was barely occupied which made it feel like we had our own private pool

laundry devices were excellent, available, when became necessary, and priced reasonable for use

very good breakfast with waffle maker

breakfast was great would have like chicken or turkey sausage too.

the lady staffing the breakfast area was very aweet and helpful - she made sure we had everything we needed

breakfast was nice and hostess was friendly and eager to serve and or help

breakfast staff was excellent.

breakfast was ok,need grits on menu,and the biscuits could bake a little more

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

breakfast awesome

to downtown venue, easy to get to and breakfast was good

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that

charge for the room did not include breakfast.

did not eat breakfast there.

breakfast

we didn't eat breakfast or dinner at the hotel.

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

fort the price , breakfast should be included

breakfast was great and our server was super friendly and helpful

the bar man was friendly and welcoming

the gym and the pool are tiny

was an all around nicole comfortable place to stay, a little disappointed that they had the pool shut down and it was only 4 pm, and check in was at three but arrived at 4 and room wasn’t

the pool being shut down and the price was a little steep in off season....

didn't have breakfast there

everything was wonderful. extremely comfortable beds and wonderful breakfast!

breakfast was excellent on both days

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

very clean, excellent breakfast and most importantly wonderful caring staff

and the pancake maker on the breakfast bar

breakfast was amazing! location was near shopping and many good choices of restaurants!

the pool, the front desk clerk named michelle was wonderful

clean, breakfast, location

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

breakfast was great, place was nice and clean. staff were great

clean pool and good service and great breakfast

breakfast

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

the pool was a short walk from our room

it would be nice if they would list on the website, when they open up their pool for the year.

pool not operational

breakfast was ok

they always had fresh breakfast out

ease of check-in, free breakfast, and up to date clean room

lady who produced breakfast every single day was such a gem

better breakfast

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

nice kitchen area also

the gym is clean, and they have a comfortable sitting area to just read or watch tv

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

clean property, comfortable beds, nice pool

the kitchen was large enough and well stocked with fridge, dishwasher, and dishes for a week long stay

nice pool area and restaurant

you get the 7th floor, avoid the rooms next to or across the gym

hotel employee behind the bar was incredible and made a truly outstanding

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

i wanted to use the gym earlier than 6:00 so i wish that there had been 24 hour access.

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its

the hotel bar was lively

clean , great location . large room with kitchen and living area

evening social and the pool were our favorites

loved the full kitchen and great desk for work space

bar tender that served saturday night downstairs due to a private wedding up at the top

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

love the rooftop bar and sitting area

we also loved the roof top bar the cordial

layout, room and the bar upstairs

had no wifi and that was included in my rate

wifi could have been better.

parking, paying for wifi having to call 24 hours in advance for housekeeping to clean rooms

room was huge, tv's were very nice, wifi worked well.

wifi was simply a joke

the pool was a focal point getting on and off the elevator, so it should be kept cleaned year round

the complementary breakfast had plenty of choices

sharing a pic of the pool you see from lobby area.

very nice and the breakfast was excellent

location, very quiet, very clean, friendly staff, good outdoor pool, hot breakfast, self cleaning elevator buttons, lots of parking, great shopping and

turkey included with the breakfast ion eat pork

breakfast buffet was very good with a variety of choices (hot, cold, full breakfast or continental)

the mini kitchen had everything you needed to make meal, just bring food to prepare

kitchen is a bonus

the room was fabulous breakfast was great.

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

property good laundry facility nice pool- water is good cool

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

pool .gym.staff really nice and room

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

kids playing in the same area as adults were in bar or eating area made it a little too loud for us

great location and indoor pool for the kids!!

onsite amenities, pool, bar, pool.

my sone and i were playing pool and a very drunk lady began to loudly use profanity

the pool, no hot tube, too chlorinated.

the front desk and bar staff were 2nd to none- sophia was thee best ever!

breakfast was very good

the primary reason we chose this hotel was it had ev chargers and included an excellent breakfast with nice vegan options

the kids would've enjoyed it, though, had it been a better experience

there were just too many kids in the pool at one time with no supervision it was a circus

room was very very run down, they had free wifi, however i could not get anything to load on my computer

roach bodies in room. poor wifi.

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

wifi has problems

the wifi says you're connected but you cannot get connected to the internet

so many renovations. couldn't use gym or pool

the bar and no continental breakfast

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

rooms have no microwave, gym size “too small” no hot tub in pool area, and no free

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

i hate there isnt breakfast anymore because of the rona

small kitchen, living room and bedroom

the free breakfast was very limited.

desk clerk did not inform me that about kitchen amenities upon check-in.

someone took away our laundry bag while our clothes were washed

breakfast was wonderful both mornings

pet fee high, one fork in drawer for 3 of us, two towels, hand towels and wash cloths for 3 people

kitchen and the dishes thats already there to cook in!

breakfast was the usual.

comfortable beds, well equipped kitchen, clean room.

the location was great, and the staff was very friendly. went to the bar and she was amazing.

staff at bar being inattentive

very nice bar area and the bartender was knowledgeable and friendly

the bar and sitting areas were nice

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

i love their rooms and the fact that they have kitchenettes.

staff was friendly, room was clean, loved the kitchen area

the kitchen

very clean .. kitchen full equipment

roomy kitchen area as well

wish pool was heated

ideally the outdoor pool would have heated so i could use it in october

the pool was closed even though they told us online it wasn't

they also provided complementary breakfast in the morning which was awesome

four floors, pool, laundry, vending, and gym

i prefer more breakfast choices.

the breakfast needs to add fruit. nothing much to dislike about the place,

no full breakfast.

breakfast

breakfast was fine and so was the location

the pool is outside

the breakfast was delicious

outdoor swimming pool. it is april to bad they did not have an indoor pool

no towel racks in room to hang towels and the gym was too small

the breakfast was also good

the pool clean

pool was closed and nothing was mentioned prior

cleaner room spray for rodents false advertising of pool & breakfast

the pool was well out of commission and it would have been nice if the toilet

pool out of order again same as last year

excellent breakfast in the lovely dining area.

no elevator. breakfast was ok. no modern plug ins for electronics.

breakfast was delicious in a beautiful dining room

friendly staff. great breakfast and location.

great location, friendly staff, good breakfast

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

nice shower, clean, fresh, comfy bed, very good breakfast, friendly staff.

my kids were sad the pool wasn’t open yet.

the outdoor area is so beautiful, with a nice pool

breakfast bar had plenty to choose from

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

laundry on site, breakfast options and helpful/friendly staff

the bar was closed because there was no bartender

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the gym - elliptical worked but was mostly disappointing bc half the equipment did not work

there is a small gym with the basics that you might need

in the morning i had hot breakfast

a/c not working well requested a suite and got a small room less towels gym not met to standards

property didn’t have a place to do laundry

good wifi very nice restaurant inside

worst wifi in 21st century, especially on upper floors

the wifi was really slow and repetitively kept kicking me off their network

the wifi in our section of the hotel was spotty.

upgraded our room to king from a double with a smile . great health facilities and pool .

staff, amenities, rooftop bar was amazing, great service elsewhere in hotel.

very friendly hotel staff, central location, good gym

from the breakfast to the pool their staff was so nice and helpful

the rooftop bar has the best view and they are so accommodating

i didn’t use it, there was an indoor pool/spa

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

pool could have been cleaned. the water was murky.

the pool/hot tub were stocked with towels

hot tub. pool. breakfast. clerksawesome

nice pool and a great continental breakfast

it also had a small kitchenette with a refrigerator, sink, microwave, and plenty cabinet space

they can add turkey beacon or sausages to breakfast menu to serve people from all cultures and faith

clean, lovely suite, fitness room and pool

room was clean, the bed was comfortable, and the breakfast and coffee were great

location and the early check in

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

great breakfast as well

room and breakfast

a variety of options for breakfast

cation of ice, wifi pw, breakfast hours) that wasn't given at check in

appreciate the wifi

had to call for info

big room. excellent breakfast choices free wifi

the room had good wifi and direct tv in several languages.

breakfast needs work

booked this hotel as it had a fitness room and a pool,the pool only had chairs in it so to go relax at the pool and read a book

the breakfast was more then danish and coffee, it was really good and delicious

breakfast, pool and room were all perfect

the fitness room is a space smaller than one would have in their garage which is the only downside but

and helpful staff, large room, full kitchen in the room, valet was excellent, and the full breakfast each morning

even in the bar while we were trying to watch a playoff game it kept going

the staff so friendly at front desk and kitchen

breakfast was amazing and coffee was nice and hot

the room was like a home away from home with a kitchenette, seating area, nice bathroom & shower & very comfortable bed

think y'all could had change the price because regular breakfast wasn't available and kitchen close i think the price could have been drop i was so disappointed i didn't know the

hotel advertises a hot made room order breakfast which is included in the price but the kitchen was closed the entire time

then while at breakfast i was told i could get complimentary water bottles from the front desk and the same women

pick this place hotel trust me it’s 4 star could be 5 if the fix the gym

the staff from the breakfast kitchen to the security is amazing

and the bar area is good and bar tender is nice

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

phenomenal customer service at front desk, early check in without an additional charge

i think they could do better with the food scene and the prices at the bar we’re kinda high

fitness center was adequate

location making downtown very accessible, and the staff was very accommodating especially with early check in

comfort, cleanliness, free breakfast buffet, free internet, weight room/gym

the gym was closed, and the breakfast grab and go was not great.

great location, clean, friendly staff, clean facility, valet, and amazing breakfast!

the breakfast needs to be revamp, need more items.

- free laundry facilities was the cherry on top

the kitchenette is wonderful

& unlike other extended stay hotels come with everything you need to cook, clean, shower & do laundry

fitness center was hot and muggy -and in the same room as the laundry

clean , free laundry service , everyone so pleasant and welcoming

it's very hard to use your hair dryer and other appliances in the kitchen

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

great rooms, included breakfast, had a pool and dog friendly.

breakfast was excellent. the location was awesome, close to restaurants and other shops.

appreciate the stocked kitchen and amenities in the room

the breakfast was limited for the price of the hotel

breakfast was really good

clean, breakfast was delicious

good breakfast and friendly staff

however the dining room worker at breakfast wasn’t so kind, she asked us if it was 9:30 when we arrived… it was 9:25 , and that

we didn’t try the breakfast but i heard wonderful things

breakfast could be better. food was gone before the time it was supposed to be over.

only one chair for two people in both the kitchen and sleeping area

was good, bathrooms were nice and had small kitchen which was handy

it also has full size kitchen which is pretty cool

room is very comfortable, free wifi working good and the structure has a parking, on payment

is definitely comfortable in terms of facilities and wifi reliability for a business stay

the wifi wasn't great and the breakfast was insanely expensive.

free wifi is available in the room if you sign up to hilton honors - again, it's free but no one tells

updated but has zero wow factor. wifi was wonky.

make sure plenty breakfast bar was well stocked. replace items as they run out.

the breakfast is horrible.

the drinks at the bar were bomb !! cleanliness of room.

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful during

great service and comfortable stay, room was very spacious. breakfast was good as well.

location, very clean, friendly staff, delicious complimentary breakfast, roof top and inside restaurants, close to charlotte attractions

was not offered so did not have breakfast.

the rooftop bar was amazing and the location was everything definitely will return

cleanliness, amenities, design of room, gym

breakfast was top notch the hostess was accommodating

breakfast was amazing with many options

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

the staff, the room, the breakfast, everything far exceeded our expectations

the pool was smaller then i thought it would be and the gym only has some very basic things.

friendly front desk staff tameka and chi chi, the amazing kitchen, work desk and chair,bed, downtown view, whole foods next

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

cosy, nice bar and great staff, very responsive room service. restaurant food was good.

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

the history and decor were awesome, and the room service from the asbury was insane

the room was nice and clean. the staff was friendly and room service was great.

my view wasn’t that good from the room and the spa beds weren’t neatly made

we enjoyed the oyster bar and the offerings were ample

the smell, the cleanliness. they had a nice restaurant and roof top bar as well .

rooftop bar was exceptionally hospitable

pool area very shaded.

nice pool and great room set

pool not open

you get a card key to access the hotel elevators, pool, laundry and your room

the bar is amazing

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from

it was nice and clean, but it was located across the hall from the laundry area

the room we had, had a broken curtains and less laundry towels.

the breakfast had a lot of choices and was hot, and the staff made sure you taken care of.

i really liked that i could take the shuttle there from the airport and they made sure i had shuttle transportation the morning i had to

to the gas station and accessible to the highways to get to others places they offer convenient shuttle rides to the airport

breakfast could have been improved, and the beds were too hard

also, breakfast was ok, but i'm not a fan of pre-made omelet, then rather not serve eggs

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

breakfast was basic but worthwhile

ok breakfast

healthy breakfast

best most welcoming hotel, very clean and breakfast is always hot and full

all of the breakfast

vending machines in hot laundry room

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water, there was no

i paid 170$ for crappy room the shower door handle fell off, they provided no wifi for my fire stick they did not even offer complementary coffee

2) wifi login routes you to their membership page not the internet

after one night the wifi didnt work for whole day

parking, free wifi, size of the room

the airport, staff is great, i like the food and drinks at the restaurant, good cable tv, speedy wifi, and they have real hand soap in the bathroom

no oven in the kitchen.

place to stay full kitchen

i like the style of room and convince of having a kitchen.

didn’t get clean towels only certain days was laundry day

no light in the kitchen. it was real dem in the room trying to eat at the the table

the pool lights were out which caused the pool to close earlier than we would have liked.

very slippery shower floor, i have a very bad back and honestly had to hold the shower grab bar so i didn't fall down

nice shuttle driver

the pool was closed

staff was amazing, our shuttle driver,  the front desk and ester the manager made sure our short overnight stay was

breakfast was awesome!

price was great, breakfast was amazing, location was on the edge of the south end neighborhood which as alive with

it was super clean and the bed was comfy, breakfast was yummy!

extremely clean a d comfortable, beautifully decorated, good breakfast and friendly staff.

cleanliness, great shower supplies, ample space and great breakfast.

one told me before booking that the outdoor pool and gym were both not open

was excellent but the orange juice was gross and the breakfast was a good selection but just ok

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

we had to travel every other day to a laundry mat to do our

the room was nice, the laundry facilities was great and the breakfast was tasty.

inexpensive onsite parking, free wifi, and free breakfast enhanced great value

great location, and the complimentary breakfast was delicious!

just wish the bar was open but maybe the next time we visit it will be back open

elevator was loud, no ice machine on each floor, continental breakfast was cold, no room

only thing we missed was room service

breakfast not that great

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

breakfast was sparse but most hotels don't even offer that at this price

this was not a safe area for a single mom with kids

the swimming pool is closed