my bed kitchen bathroom and the thick towels..

my accommodations the ability to do laundry the location and the staff .

- free laundry facilities was the cherry on top

free laundry, friendly staff

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

problem was the sofa bed was way to small for both kids

the breakfast at the hotel was definitely a plus

kids enjoyed the pool

breakfast was ok,need grits on menu,and the biscuits could bake a little more

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast was great would have like chicken or turkey sausage too.

breakfast 10min from the beach

great value and excellent breakfast offered

breakfast staff was excellent.

the pool room was extremely hot but pool was cold. and a bit over priced.

free breakfast

the indoor pool was barely occupied which made it feel like we had our own private pool

the location was close to what i needed. the breakfast was delicious.

very nice decor, staff and cleanliness. great breakfast buffet.

kids enjoyed breakfast in the morning, front desk was very pleasant.

noisy - full of kids running up and down halls

everything was never the buffet breakfast had cooked from scratch oatmeal and grits

a working refrigerator is always a big plus for me in hotels & the hot served breakfast was good having the added option for kosher

just loud kids

are always clean and staff is always courteous and accommodating the free breakfast is a

breakfast needs updated

location very close to my family members wedding venue staff was very nice breakfast was great lots of

great breakfast downstairs. i loved having coffee in the room!

breakfast was great

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

comfortable stay, cleanliness and pool

loved the full hot breakfast

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

you wanted to go was a bit of a pain due to being hemmed in by one-way streets and while the breakfast was nice they ran out of yogurt and would not restart to the following day so no

i had a very early flight and they were able to accommodate an early check in which was very much appreciated

i loved the gym and everything was clean. laundry prices were great!

the gym and the pool was not available. they said both were shut for renovations

the front desk staff and the breakfast girl were extremely friendly and polite

personal was friendly and accommodating. the gym equipment was not in functioning condition.

came with kitchenette but no plates or silverware or cups

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

the kitchen sink was dirty

rooms had a kitchen, but no pots or utensils, just empty cabinets

the breakfast was always ready and it was a clean area

and it's one of the very few hotels that still has breakfast

good location and glad to have laundry on site.

hotel has a fitness center and laundry available

guests may also consider included contienental breakfast and a little gym

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police standing outside the building the building was surrounded by

friendly staff, good location and a built in kitchenette. really cheap place to stay.

linen smelled like dirty laundry

staff - great location - all extended stay hotels should not say breakfast served

this hotel for the kitchenette

large parking and can accommodate large trucks

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

light breakfast

breakfast

breakfast was amazing, everything about the stay great!

people and kids acting out in the

they said we was loud . i have 4 kids . of course they are lol

didn't have no grits for breakfast.

the kids got very used to having a big old breakfast everyday

specufically selected a hotel with an indoor pool so my kids would be able to swim

great breakfast and i loved a 12 noon

the pool wasn’t open yet. but that’s ok it was clean

sufficient gym

breakfast good

breakfast area was neat and provided several options

no breakfast of any kind and it said breakfast! no coffee in room.

no breakfast

was no breakfast the only food on the property were $3 twix and snickers bars

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

larger array of breakfast options, i am not sure if the lobby is essentially a good place to serve free breakfast

i wish a better breakfast bar!

only issue was the grab and go breakfast

had a stove to cook my breakfast

stale excuse for a breakfast

i like the breakfast.

they worked with me for an early check in and were always very friendly

pool was in a weird spot in the back, no lounge chairs by the pool and the fitness center wasn't on

nothing at all to complain about. oh the pool was closed. but no big deal.

t have any breakfast

add a hot tub to pool area

you have a restaurant on site and you have a gorgeous bar on site also

was clean hotel with a nice pool and exercise room

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

excellent staff, lovely rooms, super breakfast. good gym.

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

they did not disclose the hours of operation for the bistro bar on their website

chose this hotel because of the bistro/bar and outdoor pool

hoping coffee bar can reopen after covid ud83dudc4d

wifi was terrible

wifi service wasn t strong

use wifi so na

early check in and female office staff had me sit, when i saw someone else check n w male staff i

room service is very expensive

it didn't have a kitchen to give you a good breakfast only food like you get off a lunch truck and you said

only thing that i was a little upset about was they're not being any breakfast anymore

the balconies could be bigger & the breakfast selection was very minimal

i like the gym and the pool. i also liked that i could walk out the room from the window.

just wish it had breakfast

love the kitchen that includes full fridge, microwave, dishwasher, and plates/silverware

great location. large room. nice shower. good breakfast. nice gym.

the breakfast was very poor for a hotel of this quality

the breakfast was beautiful, the location was perfect ud83eudd70

clean, neat, very friendly staff. great breakfast.

breakfast bar, complimentary drinks and food during evening social hour

everything adults activities from the kids activities

the gym exercise equipment is cheap and out dated; needs to be

the gym was not in working order

pool was fun(indoor outdoor connected pool)

pool was nice, if a bit small

the pool. it was dirty.

had plenty of things to do like gym, hangout area around fire pit

was too much noise generated by people in the swimming pool after 10 pm

small pool

the food options and bar area offered plenty of choices

really good hotel. comfy beds and new facilities. gym well maintened and clean.

other amenities: the gym is well equipped and clean

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

would have been a nice to have for a carb choice like waffles or pancakes at the breakfast bar and the juice and milk pitchers were not labeled so i wasn't 100% sure what i was pouring but

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

thoughtful proprietor, breakfast generous

it was clean everything worked fine a light breakfast was provided

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

couldn’t take breakfast back to the room.

it was clean breakfast was good.

the gym and pool where easily accessible

the manager was really nice. place was clean, breakfast was good. i'd stay again.

breakfast was great, so was the front desk staff.

breakfast was good (usual fare)

well-maintained pool

the pool looked like it needed help. water did not look good.

the free breakfast and indoor pool...

great fitness center, nice sink, friendly staff, delicious breakfast, clean iron and table.

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

breakfast was better than i expected based on reviews and photos

nice scrambled eggs for breakfast

i was approached in the laundry/vending area by a man asking if i wanted some

didn't eat breakfast i woke up too late

the hotel does not have breakfast

no breakfast.. we liked nothing!

easy to find and had breakfast

the breakfast was great service was good to

the breakfast was excellent.

love the breakfast, so clean and friendly staff.

breakfast was ok. no eggs or sausage but it was nice.

breakfast was great, more than what i expected

there was bugs seen in my room by my kids

no eggs or any kind of meat for breakfast. the only think i didn't like .

there is no pet fee and they are actually very pet

a truck driver i'm able to park my truck on the property and prices are

breakfast was great. and the hotel is close to a big shopping mall and to the charlotte airport

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

the rooms were nicely remodeled and staff was personable breakfast was good

breakfast buffet!! ðŸ ?ž

breakfast was great

breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the room, breakfast, hospitality

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

there was kids running everywhere, throwing balls

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

gym

great big room with kitchen & seating area. friendly & helpful staff. good breakfast choice.

the breakfast staff was amazing it was a mother and daughter saturday 4/6 and short staffed however

breakfast was great. my kids enjoyed the stay.

the bar downstairs was nice too, and the bartender had great recommendations

the bar tenders were great

the bar was fun - good food and drinks

the gym not being open because of covid

bed for the kids was not done, there was only 2 towels and the closet missed a door

i know their has to be restrictions due to covid, but based on the size of the gym i was surprised to see they didn't allow it to be used even by 1-2 people at a time

wifi was terrible,staff said it's always spotty

good wifi very nice restaurant inside

the wifi was really slow and repetitively kept kicking me off their network

worst wifi in 21st century, especially on upper floors

the wifi in our section of the hotel was spotty.

room and staff were awesome! breakfast was perfect. daughter loved the fitness center.

there in april and the sun doesn't hit the pool area until late evening so my hopes of relaxing in the sun by the pool was not applicable

friendliest staff ever! beautiful room and bar area too.

location. room size. kitchen

the fitness room was nice. the breakfast was good and coffee

updated but has zero wow factor. wifi was wonky.

free wifi is available in the room if you sign up to hilton honors - again, it's free but no one tells

is definitely comfortable in terms of facilities and wifi reliability for a business stay

the wifi wasn't great and the breakfast was insanely expensive.

room is very comfortable, free wifi working good and the structure has a parking, on payment

and the pool is small

pool and whirlpool are nice with fire pit outside

pool and hot tub are miniscule

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors along

the gentlemen at the bar that night was kind

the rooftop bar and pool/gym were closed

dining and bar on the first floor.

several of the treadmills are out of order in the gym, i stayed at this hotel 6 weeks earlier and it had the same problem

they gave us passes to the aquatic center but who wants to swim with a bunch of kids on valentine’s weekend

we also enjoyed the 24 hr spacious gym as well as starbucks coffee in the lobby

pool and basketball court great for the kids

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

lots of entrance doors-easy access to room and pool but also had a keypad lock for security

the kitchen /dinning area was a bonus for me

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

wonderful breakfast provided

the breakfast was amazing and the dining area was clean

pool and breakfast hours

clean, great breakfast, great staff

laundry facilities

the room had good wifi and direct tv in several languages.

big room. excellent breakfast choices free wifi

wifi is free, but doesn t actually work for anything one k if the want to do

had to call for info

appreciate the wifi

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the bar in the hotel closes at 10pm as does room service.

staff excellent all question answered a shuttle took us to the fillmore great experience

room service menu could have had a few more options or at least affordable items

no personal laundry service and no free breakfast

breakfast was excellent everything exceeded expectations

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful during

breakfast

awesome kitchen and big spacious bathroom

the breakfast was ok, but overall did not seem up to the standards of everything else in the hotel

no elevator. breakfast was ok. no modern plug ins for electronics.

friendly staff. great breakfast and location.

breakfast was delicious in a beautiful dining room

excellent breakfast in the lovely dining area.

comfortable bed, great location, nice gym, front desk staff was super friendly and

i liked the bed, and gym was nice

the breakfast was mediocre

the rooftop bar was amazing and the location was everything definitely will return

great staff. was able to have early check in which helped me tremendously

the pool closes too early , lol

the staff were friendly, breakfast was great, the room is spacious, gym facilities are good

kitchenette needed paper towels

room was spacious clean staff was wonderful breakfast was good pool was open and clean great

the location and the bar experience

great location, i love the bar and restaurant, very beautiful city view at night

easy to get into very good breakfast and the drinks at the bar were excellant

and the bar area is good and bar tender is nice

i think they could do better with the food scene and the prices at the bar we’re kinda high

that the bar wasnt open

pool was out of service! was not made aware of this at check in!

any windows, the echo and the noise were almost unbearable when there were even just a few kids swimming

breakfast needs work

the breakfast

wifi connection was not good at all couldn't even connect the kids ipads the whole time we were there

everything including the pool and laundry room.

staff very nice ...good location ....perfect fit laundry room big plus

the kitchen sink was leaking and the place smelled like weed soon as you walked in

only complaint about this property as i wish that they included coffee pots with the mini kitchen

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

location, pool, clean, most of the staff.

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

are changing their menu, so the menu was very limited at the bar almost to the point of having nothing to serve

there to be a full bar downstairs, the liquor selection was a little on the poor side

message from hotel via third party noted pool and gym closed

clean, breakfast was delicious

the check-in process, room, and breakfast.

breakfast could be better but not bad!

the breakfast was limited for the price of the hotel

location n staff. breakfast

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

staff was amazing and very accommodating, from the front desk to breakfast staff

breakfast was great location was great staff where amazing

breakfast was amazing with many options

the kitchenette area was absolutely adorable and convenient

the fitness center was really good

beautiful hotel. loved the hotel design. great restsurant / bar at the hotel.

was more people than can fit in the pool and pool area

there are three restaurants within the hotel; the pool and spa options could definitely come in handy

really enjoyed the spa and dean’s italian steakhouse

nice rooftop bar nice staff

we also loved the roof top bar the cordial

layout, room and the bar upstairs

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

discovered there was breakfast at the bar the next morning but it was just kind of bare

inexpensive onsite parking, free wifi, and free breakfast enhanced great value

elevator was loud, no ice machine on each floor, continental breakfast was cold, no room

the kitchen area was great

spacious room that had 2 bedrooms one king and one queen with a full kitchen area and 2 bathrooms

in bar very friendly and helpful in evening

just the 3:00 am pool party.

arrived too late to use pool facilities but

the breakfast and breakfast staff was very welcoming

the property was clean and centrally located. staff was friendly and the breakfast was great.

someone had a pool party in the wee morning hours

everyone was friendly, and the hot breakfast was a plus.....

the breakfast area was always clean and someone was there if you needed help

enough food for breakfast.

breakfast could have been better, key kept not working

the breakfast bar was empty food was cold and biscuits was hard ..

breakfast was great

my kids favorite part i’m sure was the pool

the breakfast was great

breakfast was good, room and hallways wwere clean

my kids liked the waffles the best

pool was already closed for the season which we thought was a little early, but no big deal.

the breakfast was very organized. very quiet and relaxing

the pool was a little dirty. it didn't keep me out of it.

gym and breakfast we're closed due to state mandate covid-19 guidelines

our room was directly across hall from laundry!!!

i also enjoyed the full service breakfast each morning

nice hot breakfast and seating area

due to the covid 19 it was only cold breakfast served.

very enj poo yable stay,pool was so enjoyable for my family

some of the breakfast wasn’t good

the kitchen area was amazing

had alot of drawers in the kitchen

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

room was huge, tv's were very nice, wifi worked well.

parking, paying for wifi having to call 24 hours in advance for housekeeping to clean rooms

had no wifi and that was included in my rate

wifi was simply a joke

bed was comfortable, wifi was strong, room was huge.

everything. the staff. the rooms. the pool. love it all.

you get the 7th floor, avoid the rooms next to or across the gym

the gym looked nice although i didn't use it

some people have a party very loud by the pool at midnight.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

the breakfast was minimal but not a deal breaker by any means

great outdoor swimming pool

breakfast, spacious rooms, kitchen was nice and overall decor was lovely.

breakfast was not was not free unlike i thought it was that little bar on the side was not a real

galley kitchen w/ full-size fridge, microwave plus 2-element stove, dishwasher

good breakfast

price was great, breakfast was amazing, location was on the edge of the south end neighborhood which as alive with

decent fitness center

very modern looking. very clean. staff very friendly and breakfast was awesome!

breakfast was good and the coffee was great

location, size of the room and cleaning & kitchen personnel are very nice

turkey included with the breakfast ion eat pork

good location for my purposes. nice room with full kitchenette and small dining area.

breakfast was very good. we really liked the kitchen and spaciousness of the room.

we're blessed that there was a continental breakfast breakfast set up

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

the pool is nice as well

the room and common spaces were clean and well maintained, and the pool was lovely

pool .gym.staff really nice and room

the breakfast was cereal and/or toast with jam

could do much better for breakfast

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

the breakfast was only cereal