waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool, nasty management, the

breakfast was great, place was nice and clean. staff were great

lousy breakfast no fruit except green apples. no one likes those

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

was nice - breakfast was good

the room, facility, and breakfast were all great

pool too small.

didn't have breakfast there

staff working the breakfast kept the area very clean

breakfast was excellent on both days

didn't eat breakfast because woke up too late,

breakfast was good

better breakfast

wishing i had to time to check out the pool and do the rewards program

outdoor pool available and open

gym quite sparse and small. was too warm.

staff is very cordial and the breakfast is on point

great breakfast' friendly

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

service, quick checkin, rooms were very clean, breakfast was really good

breakfast was ok

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

the pool was a short walk from our room

there are small pillows and as of my visit the pool is not open

breakfast could have been more desirable but i was not expecting breakfast in the first place

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

roach bodies in room. poor wifi.

the wifi says you're connected but you cannot get connected to the internet

room was very very run down, they had free wifi, however i could not get anything to load on my computer

wifi has problems

cheap pet fee.

pool was closed and that is the only reason i went there!

cleaner room spray for rodents false advertising of pool & breakfast

pool was closed and nothing was mentioned prior

the pool was well out of commission and it would have been nice if the toilet

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

the bar in the lobby, great service

location was great. did not eat breakfast

breakfast was great and our server was super friendly and helpful

wish pool was heated but was very beautiful

breakfast was good but a little expensive

loved the location and the gym!

pool area is very small with nowhere to sit

there was no complimentary coffee or breakfast items

the only recommendation is to have lower lighting in bar area and make it a little cozier.

they rained out of apple juice for breakfast lol

breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the breakfast was kept full and checked frequently

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

pool wasn't available for our kids ud83dude14 bad check-in

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

clean rooms, friendly staff, great breakfast

it's very hard to use your hair dryer and other appliances in the kitchen

great breakfast, like the omelette s

gym, pool and all other amenities are so good

loved the atmosphere. we loved that the pool was heated!

wish we would have brought swimsuits to enjoy the indoor pool.

the pool looked like it needed help. water did not look good.

pool opened, breakfast to go bags with the dinning area closed and great customer

it was beautiful and i enjoyed the pool.

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

the breakfast is really good, lots of healthy options

pool was a bit small so it seemed to stay packed and pool and gym were closed for cleaning alot

breakfast wasn’t good, but due to covid restrictions we understood

wish pool was heated

the pool was closed even though they told us online it wasn't

no wish pool was 10ft

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

beds were very comfortable. gym area in the building.

pool was closed

doesn’t have breakfast but still wasn’t a big deal.

pool was closed and obviously had been closed for a long time

no breakfast

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

was no breakfast the only food on the property were $3 twix and snickers bars

no breakfast of any kind and it said breakfast! no coffee in room.

no real breakfast

the breakfast was horrible; need a better selection.

the breakfast was just muffins and a breakfast bar.

had a stove to cook my breakfast

only issue was the grab and go breakfast

they were accommodating to early check in

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

the breakfast was great and the room was clean and comfortable

breakfast was amazing, everything about the stay great!

breakfast

the pool table and community board games available in the lobby area were nice

got early check in

loved the location, the area, the comfortable room, shuttle service, pamela (guest service who cleaned our

our shuttle driver was so precious, she had the best attitude and personality

i enjoyed the gym, indoor pool, and the bar and social area in the lobby

perhaps during the summer time would be better with the pool

all inclusive breakfast choices, with a separate coffee bar in a beautiful breakfast room.

nice outdoor pool when the weather is

the complementary breakfast had plenty of choices

i also love the breakfast in the morning

the bar and sitting areas were nice

the location was great, and the staff was very friendly. went to the bar and she was amazing.

staff at bar being inattentive

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

free shuttle to the ballantyne where i was attending be a wedding

wish the bar & bistro opened earlier, for early dinner

the pool was a little chilly, but other than that, everything else was great!

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my reservation from a month in advance

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

comfortable property, great breakfast and excellent time for it

pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

very comfortable and spacious. gym facility was very nice

great breakfast with tons of options, nice shower area with glass doors, gave us tons of wash clothes and

beds were comfortable and breakfast and laundry facilities awesome

gym was extremely hot. laundry room only had 1 washer working.

the primary reason we chose this hotel was it had ev chargers and included an excellent breakfast with nice vegan options

and, let me tell you what, this hotel has the best breakfast hands down

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

wasn't reason we went but bar wasn't opened when they said it would

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

bring back breakfast!

asked for an early check in and although they were sold out they made sure our room

breakfast was great

breakfast needs updated

they were very sweet to my kids and my youngest even wanted to hug the front desk person goodbye when we checked out

are an excellent way to start or end your day and there assortment of dumbbells rivals my home gym, which was definitely adequate

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

a working refrigerator is always a big plus for me in hotels & the hot served breakfast was good having the added option for kosher

kids enjoyed breakfast in the morning, front desk was very pleasant.

the inside pool was still too cold. need some more heat in the pool.

availability of clean laundry room, little

the location was close to what i needed. the breakfast was delicious.

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

awesome bed and amazing in door pool

breakfast was nice and hostess was friendly and eager to serve and or help

we didn't have breakfast

it was clean, breakfast good, decent for the price, near stores

carpet wasn't new need more to offer at breakfast shower wasn't new

great value and excellent breakfast offered

they worked with me for early check in and late check out

breakfast awesome

the breakfast at the hotel was definitely a plus

bed was so comfortable. nice selection of foods for breakfast.

great & good choices for cold breakfast, only question is why charlotte area doesn’t have hot breakfast

spacious, had a kitchenette, bed was comfortable, everything worked as it should.

good breakfast and nice beds!

the breakfast was the bare minimal

i loved the split room with the kitchen and desk and tv in front and a totally separate area for the

laundry room is conveniently operated by credit cards. location is close to many businesses.

the cleanliness and the staff. the breakfast was amazing a lot of choices

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

the pool was closed, and the breakfast was not so great.

the staff was excellent great breakfast pet friendly will stay again for next trip

beautiful inside and out including a firepit and swimming pool,

sorry did eat breakfast

the breakfast

and the breakfast was good and had a variety of choices

breakfast was not great. coffee was yucky

and it came with a hot breakfast

the breakfast

didn't partake of the breakfast

no full breakfast.

breakfast was fine and so was the location

the breakfast was amazing!!

oh and i love the fact all their rooms have a kitchen which means less eating out

the convenience to our family, nice kitchen, bed was comfy.

very clean .. kitchen full equipment

room was clean and updated, good air conditioning, fully stocked kitchen

location, mini kitchen and walk-in shower.

it also has guest laundry, which we needed traveling with a toddler

indoor/outdoor pool was heated.

has a pool that is outdoor with a portion that goes indoor as well

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

hot tub. pool. breakfast. clerksawesome

rest...and breakfast staff

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

great breakfast as well

the fitness center was nice

there was an odor in the hallway by the fitness center.

the pool is outside

pool room bed bedroom

the breakfast was delicious

also, it had a microwave in the room along with a little kitchen sink

pool was a little to small

nice pool and a great continental breakfast

surprised with the good size of the rooms, we loved the variety of the breakfast and the indoor pool

the atmosphere and breakfast

laundry room and hallway bathrooms across from my room which had a smell from one or both

full breakfast

breakfast was great and the place and room were very clean

ev charger was convenient

it was very clean &, room was large, & bed was comfy. good breakfast & small gym area.

location the calmming and pretty blue and grey interior paint. breakfast

the room was very clean and comfortable. also the breakfast was fantastic and very good!!

breakfast bar had plenty to choose from

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

laundry on site, breakfast options and helpful/friendly staff

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

pool hours should start before 10 am and bed could be more comfortable

pool was a bit small for such a big hotel but it was heated which was a nice surprise for a morning

everything. the staff. the rooms. the pool. love it all.

hotel employee behind the bar was incredible and made a truly outstanding

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

the patio/pool area was spectacular and was lit up nicely at night

the snack bar on property is very small and doesn’t offer enough choices, especially considering the

was perfect breakfast was perfect (thank you to morning staff team) complimentary evening buffet was excellent

breakfast, spacious rooms, kitchen was nice and overall decor was lovely.

good included breakfast and cute pool/patio in the middle

room was spacious and we had a good view of the pool area

the rooms and breakfast.

quality for price...having a full service kitchen was great

nothing to dislike. clean rooms, full kitchen, breakfast included.

i liked that it had a kitchen. i like how the sitting area was separate from the bed.

the mini kitchen had everything you needed to make meal, just bring food to prepare

the gym was real nice

nice view of the pool

is often hot and humid, but thats not courtyards fault and there is a pool and ac

pool was outdoors, not indoors. limited no cost amenities.

property good laundry facility nice pool- water is good cool

roof top bar was closed the entire stay!

bar tender that served saturday night downstairs due to a private wedding up at the top

discovered there was breakfast at the bar the next morning but it was just kind of bare

layout, room and the bar upstairs

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

zoe in the bar was amazing. the staff was friendly it was clean and nice

nice gym. surrounding location

lobby bar wasn’t open all hours

the pool they didn’t have no towels and no breakfast

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

parking, paying for wifi having to call 24 hours in advance for housekeeping to clean rooms

wifi was simply a joke

room was huge, tv's were very nice, wifi worked well.

had no wifi and that was included in my rate

wifi could have been better.

breakfast was great there were, so many choices

breakfast also very good and fresh and the sweet lady managing that area when we were there was

no continental breakfast, no fitness center, and no room service as advertised.

breakfast was not that great, low selection

the ladies working breakfast were very kind and were always smiling and talking to guests

didn't particularly like the breakfast choices

was a bunch of kids running the halls, banging on your doors all night long

kids up late in next room

easy access off i-77 good breakfast!

breakfast was really noisy - attendant banging chairs while cleaning, etc.

like the security door access. and the grab and go breakfast part was great leaving that morning

clean rooms, store in the lobby, breakfast, everything was perfect

breakfast had several options

breakfast was laid out late on sunday before checking out

the gym!

i also called and tried to complain about the kids running up and down the hall and knocking and running

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

needed towels+ 25 college kids in rooms

everything . from breakfast , to the gym , to it being dog friendly !

very helpful, friendly and told us that our room would be away from all the teens/ kids

was really clean, up to date, nice breakfast, friendly staff

very accommodating. pool good size. grill area was great for our large group.

breakfast area struggled with produ t availability

kids running around and the had the elevators and floors super wet i slipped in the elevator.

they other two kids on our reservation stayed with a friend instead

the fitness area was nice, shower was clean, room was nice, and had a good selection of channels

was inexpensive until you add the pet fee, then not so much

00 extra per day for a pet fee

i showed up, the front desk informed me that the pet fee was $60 non-refundable

wifi to work , also eggs were fake.

clean for a older hotel wifi was not working breakfast was convienant and good except for eggs

but the wifi was good enough to watch on my

the beds were comfortable and wifi was good

it was quiet! no trouble parking at all!

the hotel has a great bar on the first floor and the service provided by  hotel employees was exceptional

huge gym, nice patio with fire pits, nice restaurant

usually wonderful, is consistently set warmer than it should be (60-65 degree f is normal for a gym) so finding mitch/justin to adjust the settings is always required

no indoor pool

staff friendly, nice, clean gym

piles of cigarette butts around the pool areas

walking in room was very neat and clean all toiletries were provided and staff was very friendly, pool was easy to access and the breakfast was great

could use a few more breakfast options

the room was clean and comfortable, and the breakfast was good

could have a few more options for breakfast

clean and comfortable, breakfast eggs tasted odd and could not eat tgem

everything was great including the continental breakfast.

love that it has a gym

breakfast was kind of a mess

breakfast was fantastic, the room was roomy, clean, and comfortable

breakfast was good and the staff was great

breakfast could have been a little better included eggs or something but other than that it was

breakfast was small but good. i love waffles

breakfast was

staff widows did open nice showers peacefully quite right next to qt, cracker barrell, carowinds early check in was granted very affordable nice vending selection clear

top mattress i've ever slept in, two large outside grills with a fire pit ,very nice outdoor pool

the breakfast was great. the room was clean and the was comfortable. the pool was too small.

the breakfast was mediocre. the pool was dirty.

it was very clean and comfortable, and the breakfast was good!

did not eat breakfast but staff was amazing.....

near waffle house for breakfast checked in easy and fast the guy was really nice

breakfast facilities a bit primative

breakfast

no breakfast, despite the fact that the confirmation stated breakfast was included.

double bed, clean sheets/towels, working ac, piping coffee, breakfast muffins.

a great bar area and plenty of seating

the breakfast and pool and size of the room was all nice

breakfast was good

everything was amazing the breakfast the bed the cleaners everything was on point

it was also a bar there so it was really no need to leave the hotel

the pool was lovely and the trees were amazingly beautiful

everything it offered pool, restaurant customer service

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

the gym was too open, and it was small

the breakfast be better than golden corral, waffle house and denny's

made accomodations for a working mom and kids including a baby

the rooms were always clean gym laudry everything was up to

the room exceeded our expectations, breakfast was better than we expected too

the breakfast was great. the staff was pleasant. the rooms were spacious and comfortable

the fitness center is a joke

no laundry

i like it has the shower set up and a kitchen incase i wanted to cook

the full kitchen minus an oven was great

the kitchen is very nice. having two rooms is great.

very friendly check in. described property. nice pool and facilities.

pool was out

on kitchen counter,all tables for eating, bathroom counter, shower,on night stands, in the bed

i would have loved for the pool to have been opened, we were looking forward to that

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

the pool was closed

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

the next morning there was a great breakfast selection

disappointed that sign in lobby indicated that pool would be closing at 8

the pool was good

was nice, they allowed late check out at no cost

shuttle runs to carowinds every 15 minutes

convenience. shuttle to the park, great set up

it was great to have a shuttle bus to take us to carowinds and not have to drive my entire trip

great little galley kitchen

loved that a shuttle took them to and from the park--very convenient

kids loved the pool

bartender was not giving you 2 full drinks at the bar during the managers reception

always a great place to stay they have nice dinners and nice breakfast

even a pool and a gym are provided

loved the food for breakfast and the evening

nice pool and suites had plenty of open space for kids to play.

no indoor pool

other guest allowing there kids to run the halls and knock other guest room doors

to access from interstate, breakfast was wonderful, and handicap room was perfect for my mother's needs

beds make a lot of noise and you can hear kids running or dancing above

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive clean ones

love this property everyone was friendly and everything was clean and good breakfast

i loved everything ... staff ... breakfast and housekeeping...

we were able to do our laundry nice breakfast great staff

laundry room only had 2 washers and 2 dryers

place to stay full kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

the kitchen is nice; 2

that they had a kitchen

didn’t get clean towels only certain days was laundry day

shuttle wasn't marked for right hotel. said sleep inn on it. no early check in allowed.

so quiet i fell asleep instantly. i had everything i needed and to top off breakfast too.

the gym sucks

gym was down, the breakfast was terrible ( damn near non- existent, the staff was not informative

breakfast ended at 9am after it says 10am online.

we had to travel every other day to a laundry mat to do our

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

shuttle

we didn't want to stay there even one night; especially when we are with kids

the parents who let their kids run amuck playing kickball

location was good, didn’t expect a full kitchen which was good.

love the full sized kitchen and huge bathroom with laundry area

nice size washer and dryer stove oven dishwasher everything u will need in a kitchen felt like a home away from

has full kitchen, washer and dryer which was what lured me in

the property offers two bedroom two bathroom suites with a full kitchen.

parking, free wifi, size of the room

2) wifi login routes you to their membership page not the internet

i wasn't even informed of the wifi information and how or even her name

minimally cleaned, wifi was spotty, no welcoming informational material in the room, no streaming services for viewing

i paid 170$ for crappy room the shower door handle fell off, they provided no wifi for my fire stick they did not even offer complementary coffee

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

restaurant and bar on site was great as well

our shuttle drivers were extremely helpful

the bar was nice, the staff was friendly

the pool faced towards the interstate, therefore not very relaxing hanging out there.

breakfast and rooms were spacious

they accommodated my request for an early check in

the suite was nice, the bar and the restaurant

everything but breakfast was best

loved the reception and the complimentary breakfast

the breakfast is amazing

states pool not open gym no equipment no breakfast dishwasher disposal not working should not be charged this amount if

the breakfast was not great

breakfast was delicious and very convenient.

front desk workers mainly over night was very rude and disrespectful she told me on u have kids make sure y’all don’t make no noise because i don’t got time for any complaints i ask