location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

amazing air conditioning and wifi

wifi

had limited access to wifi on the side we were staying

she explained wifi password and map to our room, breakfast schedule

the bible opened to psalms and the wifi password psalms 100

wifi could use improvement or it may be that we aren't tech savvy as we need to be

wifi didn't drop once

the code for the wifi was hard to read for one of our group because the

wifi was fast

lost tv and wifi

smooth check in and out. perfect location. pool was nice.

the pool was small but the kids had a great time in it anyway

we especially enjoyed the balcony mountains view!!! very nice pool too.

liked that the pool was open and looked clean (though air temperature was too cool to get in)

we had a small kitchen in our room

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

breakfast very limited but understand due to covid

breakfast is great but is not being served now due to covid but thatâ

breakfast needs some help

breakfast was decent enough but they didn’t refill anything once is was gone

i was there for over a week and didn't have access to a gym to get any exercise

we appreciated that staff accommodated us with a late check out

didn’t realize ahead of time that there was an extra $25 pet fee

hotel breakfast was good and plentiful

breakfast was delicious with so many options

of all, i booked the room for the heated indoor pool

basically like an apartment, hallway back to bedroom, full kitchen.

front room has a common area with sofa chair and tv and a small but complete kitchen

min from knoxville airport safety - in a good area cleanliness - excellent staff - very friendly breakfast - continental ok affordable

o runs the desk during the day, and does many other things), and sweet miss jean who cooks the breakfast- she's a ray of sunshine

laundry room and free breakfast

staff was great love the kitchen in room. and breakfast was a plus.

the room had a small kitchen area, queen bed and sofa bed

didn't take advantage of breakfast, but location was excellent.

clean and quiet, good breakfast plenty hot tea, plenty parking excellent location, thank you

loved having a kitchenette

mirror was in bathroom, would have been nice to have one in the main area no early shuttle to accommodate an early

shuttle to airport

their shuttle wasn't 24*7. the beds aren't good

they do have a breakfast bar open

lobby and a fitness center that was open by appointment

spacious room w kitchenette

free shuttle, fridge, microwave, coffee maker.

breakfast; facilities just okay; staff great ; suite with kitchen nice, but dust & cobweb issues

free shuttle and no waiting

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

nice facility and room. bad wifi.

free wifi was slow.

the only negative i can think of is the wifi was not good at all.

bad wifi. hacked immediately.

close to airport. indoor pool & bar

wish breakfast was served at 6 instead of 7

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

nice heated indoor pool

pool disappointing to my soon, indoor but very cold

had a good breakfast with oranges, apples, make your own waffles

the fitness center is a joke, it

staff incredibly friendly and helpful. coffee ready at 4 am before my airport shuttle.

airport shuttle was convenient and staff was helpful arranging it

very clean, courteous staff, breakfast was good! bed was comfortable as well!

i was able to get picked up from the shuttle to and from the airport for free

pool being upgraded in the summer seems more like a winter time project. not a big deal though

filling free breakfast but not necessarily great tasting.

shuttle from and to airport

nice spacious clean rooms. very close to the airport with a free shuttle service.

the staff was very helpful with early check in

breakfast offered a variety of choices and was great

breakfast was good

break a hotel, in this case they make the hotel from the minute you check in to the continental breakfast

close to airport & nice breakfast.

the fitness center, the 24 hour coffee, pool table, etc, the decor. all great.

pool closed, no breakfast bugs, i wouldn't advertise this location

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

kitchen was huge and great lay out

pool/hot tub is great

pool is very small and the design with a shallow top tier separated from the not all that deep

the breakfast was also a plus

loved the pool

wish on the breakfast menu that you would serve turkey sausage

the rooms were large and they had a table for the kids to sit and eat their dinner

was disappointed they didn't have sausage or bacon for breakfast but other than that it was good

the pool and lazy river are relaxing and open 24 hours

very helpful and friendly and the lazy river pool is the best we have enjoyed to date

our first night we had some very loud college kids next to us.

kids loved the lazy river

pool fresh water in lobby

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

no pet fee

indoor pool and spa, great hot breakfast, comfortable beds, very clean, beautiful bathroom, great housekeeping, and helpful

friendly, good breakfast, indoor pool, our 3 rooms was clean and the staff was very polite and friendly

free breakfast, no pet fee, indoor pool and hot tub, cleaning crew was on point!

loved the space inside. laundry room, and the kitchen is great.

bathrooms on both floors/full kitchen/laundry facilities

everything was comfortable a living room and dining room the kitchen, the bedrooms

felt like our unit was a home away from home, with a fully equipped kitchen and laundry - even detergent was provided

pool water could have been cleaner

no early check in

pool closed for remodeling

pool was still open during our stay which was after labor day so that was exciting for me

employees staying out by the pool all night

the hotel pool could use a filter, and that is my only complaint.

plenty of parking

ean lot at that), fast wifi, heated indoor pool was nice

wifi did not perform well and there was no mirror outside of the bathroom

hotel great service very friendly and very central free wifi free breakfast coffee and water always

wifi didn't stay connected but we weren't in the room much to matter

was awesome as well as the breakfast

the pet fee and pool needs updated

of linens, liked the dove soap, shampoo, conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

the area and indoor swimming pool

front desk staff, breakfast and pool

the breakfast was phenomenal and the afternoon tea and water station was perfect when returning from

breakfast was too crowded!

great breakfast and great location.

pool was amazing my kids loved it

we even went and sat in the swings with our kids one evening on the rivers edge and watched the geese and ducks

liked the water slide for the kids

convenient to everything, great breakfast, large rooms, pool area is amazing

i guess the only thing would be for a gym in both places

breakfast was awesome

price was too high since outdoor water park was not usable due to cold spring weather and pool was not filled

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

they allowed late check in/late check out (1hour)

nice spa bath, smelled very clean, was clean

indoor pool was available and in working condition

the pool was open fri-sun 8am-12am free coffee in the office area

breakfast was great, laundry facility nice and clean

we loved the breakfast, location and the pool!

breakfast was just as good, if not better, than some of the hiltons we’ve stayed at

with two toddlers they of course woke up and thank goodness they have a 24/7 pool because the kids were ready to play

kudos to the laundry attendant

didn’t like that on the pictures it shows a hot tub in the pool area and when we got there it has been filled

i enjoyed the outdoor fire pit and breakfast.

spa tub, heated pool, and breakfast .

wish they would have had laundry on every floor

spa tub in the room was great the breakfast was good staff was friendly property was clean and safe

the pool area is very nice with a relaxing view

the pool was dirty and smelly.

the pool wasn't heated. smoking is located all way in the back.

had the loft with spa tub on the 3rd floor

2) i love that it’s a pet friendly place

could not get wifi to work!

the wifi was horrible but then again we need to take more time away from our phones and enjoy family

the wifi is poor and loses signal every few minutes.

wifi was not good, we were not able to connect most of our stay

wifi was good and water pressure and temperature was excellent

loved that there is an outdoor and indoor pool along with a hot tub

the breakfast was exquisite

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

the breakfast buffet was amazing and gary makes awesome omelettes

indoor pool was small

the laundry room needed some tlc. ecerything else was great.

location, clean and spacious rooms, nice pool and the staff is very accommodating

no breakfast was served due to covid19

the breakfast

love the disco pool party they had. rooms were clean and comfortable

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

location in middle of pigeon forge, was a very quiet hotel, they didn't offer breakfast due to covid, but not a problem, we are not big on breakfast anyway, staff was friendly,

the only problem i had was the laundry room

it has the indoor swimming pool and lazy river and it's good place to be at some friendly staff

has a wonderful breakfast, game, indoor lazy river ride and laundry room

the pool and the view were great. close to everything. loved feeding the ducks.

clean room. friendly staff. fresh breakfast.

whatever they use with the laundry had the bedding smelling amazing

the staff was able to accommodate our early check in time, and everything was clean and accessible

was in a very convenient place staff was super nice and helpful my kids enjoyed the pool very clean an breakfast was good

gym was a 2 on a scale of 1-10

the gym, indoor pool, and hot tub were open for use during our stay

just could hear kids running and screaming above us

my grandsons loved playing in the pool each night

the pool and hot tub were amazing

down, good location, but had to drive to get any kind of lunch or dinner, also had 2 pools and fitness center

and hot tub hours close to early kids have so much to do in town that it rushed to get back to let them swim

instead of 1 tv in the suite 2. 0me for kids one for adults

the kids loved the pool after a day at dollywood and the sofa/trundle bed gave our group of 5 room to

breakfast was delicious

great laundry

did not like the fact that bathrooms next to breakfast area were close for cleaning everyday in the morning from

laundry was expensive didn't want to do it any ways

we really liked the pool area. my kids loved the lazy river.

i would change and this is not a complaint at all is there needs to be a change machine in the laundry it's 2 dollars to wash and 1

clean rooms, comfy bed and pillows, privacy, easy wifi access, coffee and creamer options in the front office but we also had keurig pods in the

wifi never once worked

wifi was not working during my stay

wifi not secure

wifi wasn't very good. the shower head was too low

the wifi was quite spotty and kept disconnecting

wifi was extra

access to an indoor pool for the kids also free wifi

the carpet was pretty nasty looking. the wifi wasn't very cooperative.

wifi everytime we turned our device off we lost wifi not realizing we weren t online we used up

the spa tub in the room

the pool was a huge plus if you have kids (it’s open till 1am) the only thing i seen wrong was stains in the carpet which is okay

only thing i really wish is they don't have a breakfast in the morning, but i get a room with a kitchenette so that helps

it would have been perfect but didn’t offer a free breakfast

bed was very comfortable. enjoyed the spa tub in room and also the balcony.

pool was great for kids!

clean, nice comfortable bed! nice pool area

nice pool area with fire pit lounge area is also real nice

breakfast was somewhat disappointing

breakfast was delicious

my kids loved the view

the staff was friendly and the kids enjoyed the pool

wish the pool stayed open past 10

pool was always overcrowded at night

breakfast was great and i love that king size bed and it was like sleeping on a cloud i will

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

the outdoor pool is large

the pool/hot tub, the rooms, and location.

limited hours on bar / food water pressure low stiff beds

our kids loved the heated pool

kinda outdated, gym was closed

was loud with the door opening and closing late into the night and early in the morning and the laundry and maintenance rooms were across the hall so lots of and and out

pool was a little bit cold for an indoor pool but i still enjoyed getting in and relaxing with my kids

we did not try the swimming pool, so we can't rate that, or any of the business facilities, but what we used was completely

the breakfast was amazing! my children and i loved the pool!

really good place to stay , pool was relaxing. friendly staff

the pool was nice, walking distance to alot of stores.

the pool and comfy beds

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

we loved the location, we also loved the indoor pool & outdoor pool

gym, pool, elevator were all closed to the public

pool facilities and mini water park.

we did do a few things but they really just wanted to stay at the hotel and pool areas

breakfast was a little off, it was better our last stay here.

all was great bar pool etc

staff was very accommodating, they even gave our kids complimentary coloring books when we checked out

the kids really enjoyed staying there and not having to leave to go anywhere

or you can go to the rooftop pool (kid and mom approved ud83dude01) i recommend getting the one of the cabanas to elevate your

the views were beautiful and our group of 4 adults and 4 kids all had a great time

wifi never did work so that was a down fall

unable to connect to wifi. front desk was unable to help with this

better wifi and flat screen tv s would be nice but for me that's just being picky

low variety at breakfast, wifi was hard to connect to in the beginning

only complaint is the wifi

good location little of parkway very quiet very comfort, clean room, free breakfast

pool was clune

was hot an i call the front a they put us in another room an it’s was wonderful they have free breakfast from7-9 am

heated pool and hot tub plus the breakfast

to everything, the kids enjoyed it & we did too

breakfast was amazing. the pool area was unbelievable and more

was brand new and clean, facilities were great from kids and adults, free breakfast was great and yummy

they were asking about going to a water park on top of going to dollywood, but after spending all afternoon/night at the pool, they

the staff and the pool the bar and the breakfast bar was awesome!

my grandson which is autistic, absolutely loved the indoor pool and slides

left before breakfast was served.

very clean, staff was very friendly. the breakfast was good.

free breakfast, clean facilities, friendly staff!!!

breakfast, bed

breakfast could use some work but overall very good

room above had several kiddos... being kids !!! tad noisy late

breakfast was excellent

kids playing in hot tub kids jumping in and out and playing in outdoor hot tub which is next to the

the staff was friendly and helpful. and the pool was great.

the pool is open 24 hours

room was very clean, the pool and gym facilities were clean

the swimming pool open early and stay open until 11:00 pm, my little one like the swimming pool.

around and take care of all your business or do whatever you wanted to do the inside pool the kids love the inside pool the balcony view from the room that i rented was

location was great next to karts and mini golf

see anywhere that clarified their breakfast policy

check in and even they accepted early check in when requested

the hotel staff was very friendly & the inside pool was lots of fun

the first night a family was above us and the kids was running, jumping and really loud and it was after midnight

laundry

close to everything my son and i visited and he was happy that the pool was open til 11pm

bed and spa tube was great to

the beds were great and the spa and pool was awesome

breakfast was good

continental breakfast was good

location. spa tub.

breakfast was good

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

we had a small kitchenette, but no pots or pans are supplied

the indoor pool wasn’t heated but this is nothing major.

clean facilities, nice pool, decent breakfast.

price of the pet fee. wished they would offer discount if you stay more than 2 days.

breakfast, ice machine water refill station, pool and friendly staff!

not a fan of being billed 75 pet fee without being told at check in

they actually accommodated our early check in which was amazing!

the breakfast was hot and good

kids love the pool and popcorn and movie.

clean, comfortable beds and great pool area for kids. awesome breakfast bar!

pool and spa area very nice

the pool area also lacked attention

close to pool/basketball area and my teens loved those amenities

bbq grills, walking area, nice cut grass, sitting benches, mountain views, swimming pool, kids play area… very nice

pool was very nice

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

didn't have any wifi access that i could tell.

cleaning staff was kind room was presentable blankets and towels were clean wifi access

the water pressure is mediocre, and the wifi is poor

could not hook to wifi not use the house phone

the only thing we had a problem with was parking and wifi.

breakfast was very good, too

all the weights were taken out of gym due to covid-19.

clean rooms really nice love the fact you can't hear your neighbours and they can't hear your kids lol cause ours is

that it had a kitchen and we were able to save money cooking in and didn’t have to eat out

the pictures were exactly what we received; the gym included dumbells up to 50 pounds, a cable machine and cardio equipment; the staff was

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

breakfast was good

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

clean and my room was spacious! the pool was also open in march (outdoor heated

pool area was nice- especially the covered seating

no indoor pool in winter

have a laundry facility not listed in amenities

very clean , pool was kid friendly, and a great breakfast buffet !

was supreme, pool was more for little kids but that didn't stop my 10 and 12 year olds

fitness room laundry room perfect location different places to set and read or chat

the rooms were good, and the breakfast was excellent

best thing ever was the pool and hot tub always open

breakfast hot and good

breakfast bar was pretty minimal to say the least

facilities and all it has to offer thank you so much, ramsey staff and management for your call fitness during our special time of celebration and vacation

the pool was small.

sharing the pool with the ducks.

the pool not fixed

let us do early check in and location

check in was simple and was even able to snag an early check in time

breakfast was great. people were helpful as a tourist

spacious room, full kitchen, large bathroom, great shower, very clean, good

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

kitchen

it was beautiful.. clean.. and the breakfast was really good.. and it was very convenient

river behind hotel, pool,

to far to pool

pool was

liked everything about the place my room and everything the pool is amazing the staff was

have been nice to swim in their pool

convention center/ it was great to be able to just walk over jacob, who worked at the restaurant bar area is a true asset- your morning staff for the buffet is amazing

comfy beds, exceptionally clean room, friendly staff, breakfast and dinner is

loved the pool and hot tub area

the breakfast was great along with the variety.

hotel really put me at ease by having amenities afterhours for my adult kids

no bagged breakfast

place to stay the breakfast was good we went out back and watched the ducks swim in the river and pool was nice

breakfast was uninspired.

like the pool to be open later than 11pm

also, we had reservations and our room was next to the laundry area

outdoor furniture and furniture around pool was ready for up grade

great location right in the strip! by everything! restaurants, golf, go karts etc!

the pool was excellent and the workers was so friendly!

need more chairs at pool , and pool was cloudy

clean and the swimming pool was the best part

the pool has a terrible smell....

breakfast was great. loved the indoor pool and hot tub was really nice

friendly staff was awesome. kids like the pools

clean and smelled of apples great breakfast and pools

the free breakfast which included eggs, biscuits, gravy, sausage, waffles and a miscellaneous variety of