pool closed, no breakfast bugs, i wouldn't advertise this location

no breakfast due to covid - i still feel like there could have been a breakfast

full kitchen was nice and the location was within walking distance to dinning.

having a full kitchen was nice too and if we were staying longer we would of utilized that more

the kitchen was fixed for two people and that was a plus

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room next door

breakfast was delicious with so many options

variety of breakfast options

the pool looked nice and clean

didn’t realize ahead of time that there was an extra $25 pet fee

hotel has an indoor pool which will be a positive for a lot of travelers

everyone is real friendly, free breakfast, clean and functional

gym needs some wipes and water.

and a couple dumbbells was a great feature being a strength fitness person, no having to find a gym during my long extended stay 2-3 months

wish the breakfast would come back like it used to be.

breakfast needs some help

pool closed at 10pm

breakfast could have been better

pool

and more shade especially by the pool area

didn't take advantage of breakfast, but location was excellent.

free wifi was slow.

nice facility and room. bad wifi.

the only negative i can think of is the wifi was not good at all.

bad wifi. hacked immediately.

they have an indoor pool perfect for the kids to play

had been told that a shuttle to and from the airport was available 24 hours but found out that it stopped running at 11

shuttle hours limited so no option for early flights or late arrivals, but we researched ahead of

their shuttle wasn't 24*7. the beds aren't good

beds comfortable. nice size room. pretty hotel. pool was great for kids.

mirror was in bathroom, would have been nice to have one in the main area no early shuttle to accommodate an early

breakfast offered a variety of choices and was great

the breakfast was adequate but would have liked a little more variety.

continental breakfast was great, staff was friendly and the room and hotel were very clean and new

the fitness center, the 24 hour coffee, pool table, etc, the decor. all great.

breakfast was included in the price

the gym smell like mold and i was sneezing the moment i walked in.

nice heated indoor pool

laundry and garbage: i was asked to bring the dirty laundry , means used towels and garbage to the

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

breakfast was ok. location was good for what we needed.

the shuttle service to the airport was no charge

hot breakfast items were depleted on my 3rd morning there

gym, the pool, the room we got was the size of an apartment

very clean, breakfast had many choices

i like that they have a sofa bed in the room. it’s nice when traveling with kids.

the rooms were very clean. the staff was very nice and my kids loved the pool.

wish the fitness room had more equipment and a water cooler; hot tub was closed due to covid during my stay,

lol i am up late when my kids n hubby goes to bed n i am a late night snacker n so not very many places open that time of

staff, clean hotel and room, close to airport and shuttle available was a big plus

great breakfast

check-out was a breeze, and airport shuttle driver was also nice

the fully stocked kitchen and even a basket for laundry was provided

free airport shuttle

rooms were great, staff was very friendly, free shuttle

very clean, even the gym room. good job!

plenty of space to park our suv and trailer in adjacent land

parking for our truck and trailer wasn't the most convenient

coffee and juice was available for breakfast

convenient… close to a lot of fast food, shopping, and laundry.

the breakfast

did not go to their breakfast.

breakfast (danish) had nothing to drink but coffee

we had the pool too ourselves

breakfast quite minimal but perhaps 'off season'

the breakfast was alright. it was quiet and peaceful.

the rooms were clean. the staff was great! parking was very good.

i didn't need the breakfast but it looked good!

cleanliness and wide variety of choices for breakfast!

everything breakfast the best

breakfast was much better than most!! room was exceptional

hot breakfast bar was exceptional, very friendly staff,

breakfast was fine but the entire breakfast area was very cold

i also enjoyed the fitness center

nice fitness room, as well as free self service laundry

clean, size of room, having a kitchen area

loved having an actual mini kitchen with an ice maker in the fridge so we didn't have to keep running down the hall to the

laundry facilities, staff at front desk, location convenient vnñ

good breakfast options

that they didn’t have a full breakfast

decent gym. prices were similar to other venues nearby.

breakfast options could’ve been better. sausage patties were rubbery.

has all amenities you might need and the breakfast is awesome

breakfast and staff were both amazing

great gym and pool

i got there too late to get the room service.

there was a group of rowdy college kids on the floor making noise till after midnight

are the best from fitness center, to bar area to tables, couches, and eating area

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

everything has been remodeled no breakfast due to still under construction

hotel breakfast had the usual options, but everything was served hot and fresh

breakfast was good

he is kind, hard working

coffee, juice and a protein bar for breakfast

no breakfast because of covid-19.

duncan doughnut is right next door. the pool was very clean and didn't have to much chlorine.

booked a room that was supposed to have pool view and mountain view was placed away from said

short walk for a breakfast sandwich and coffee

it also advertised a kitchenette but we did not have a stove

the breakfast

having a kitchen and full sized frig

spacious room, comfy bed, nice kitchenette, and nice bathroom

i also greatly appreciated an on-site fitness room & a very nice breakfast

$20 pet fee

room was nice and clean. the breakfast was great.

fitness center was not adequate, only one machine

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

breakfast was awesome and the beds were comfy

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

lots of little kids running around-in the bar area-which felt strange

the lounge & bar connivence, love the room decor

loved the bar and the look of the rooms

i didn’t have plans already i would have stayed in the hotel they have plenty to do pool table fire pit fitnesses

location no pets allowed pool staff clean interior/smell/lobby

the pool closing so early.

breakfast

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

friendly staff, free breakfast, pool.

pool

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

indoor pool, spacious lobby, very clean

the breakfast

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

convenience, great kitchen and layout, nice bed

room functionality was great. love having dishes and a functional kitchen.

breakfast was good.

the pool was a nice size

breakfast. not many choices for a diabetic.

nice pool

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

clean, quiet, had a pool open 24/7

the suite was very nice, modern, clean, and breakfast was great!!!

the rooms were clean and nice and breakfast was good

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

pool closed:( boo hoo. no shampoo or soap at all.

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all the lonely bro's getting

breakfast- waffles, biscuits & gravy, eggs, sausage & lots more

i have stayed here before so though i didn't use pool and spa this occasion they are very nice

was hoping to watch a movie with our kids that evening

kids liked their breakfast

kids smoking pot outside on the first floor - beds were okay, way to soft in my opinion - phone did

pool and hot tub wasn’t working.

the bar should be in it own room away from kids view

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

but the pool was nice

i was disappointed we couldn’t use the pool this time.

pool was closed

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

the hotel was clean staff was friendly breakfast was nice

were frequent resets to the wifi, which would interrupt my work on the laptop or the tv for the kids

the complimentary breakfast was very good

got two king rooms and one of them had an awful smell like mold it was breathe taking and my kids have asthma so it definitely caused some issues with

clean, the morning staff opened the breakfast bar early to accommodate the early risers and the area was off the

the coffee bar 24/7 including tea! comfortable beds good shower. modern room.

safety bar in bathtub

also liked that they had 2 washers and 2 dryers for my kids uniforms

breakfast options

breakfast was good and pool was also very nice

breakfast was good. coffee was great.

it had a great pool!

didn’t get a chance to swim so not sure on swimming pool

the price and location and onsite laundry is great

bed comfortable, kitchen wonderful, bathroom was also wonderful

i love the laundry facility

the rooms were super chic and comfy, kitchenette was a bonus.

dirty floors. no laundry bags. no morning breakfast.

it to be a new hotel, pool wasn’t operable

the covid situation, the hotel went above and beyond to provide a good breakfast selection while still following the restrictions

very clean. friendly staff. breakfast was exceptional.

pool restroom was filthy trash can overflowing nothing cleaned over weekend

i liked the way the pool and fitness rooms were located right off the elevator

pool closing at 10pm that was too early and now that i know that i wouldnt stay there with my cheer

free breakfast and dinner while traveling is a must and they have it

the kids loved the pool

limited gym equipment

our eyes were burning from just watching our kids swim

there was no breakfast

bed and bath were comfortable and clean. staff was friendly and breakfast was as advertised

clean, comfortable beds, pleasant staff, walking distance to dinner and breakfast (not at motel due to covid)

no breakfast

the pool is extremely small

sink was not in the bathroom and the limited number of kitchen pans and silverware

free laundry and gym are a plus

the staff to the surrounding area and how close you are to so many things, to the room and the kitchen area which i absolutely used lol

i appreciated the free laundry room (good quality washers/dryers)

i used the gym almost every day, but the towels and amenities were never replenished

no hot breakfast except toast

the breakfast was not much, but for the price it was what i expected

no breakfast, bad location for a motel

a breakfast,coffee machine and air dryer in the rooms

not much of a breakfast, cereal, and muffin, coffee, orange juice

green swimming pool

the pool was nice and warm and the room was big and clean

small pool looked great but didn't

the pool! it was so nice being able to swim after a long drive!

we wish the pool was open later.

breakfast was good for the price i paid for the room.

breakfast is poor

the lobby and breakfast area have been recently upgraded

breakfast was lacking.

no breakfast

friendly service at the continental breakfast that's also provided

breakfast had a great variety which included soy milk (white $ chocolate) which made my vegan heart

we went down to check out the pool and it was kind of musty smelling so we didn't swim.

more chairs pool

some other guests parked their stupid boats and trucks across 4-5 parking spots each so that

what eggs? there was no breakfast to speak of.

not being able to find the laundry room..

they didn't have breakfast

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

our room was at the vending, laundry, ice area

arrived with a load of laundry and found the only washing machine out of order

bad breakfast

laundry room lacking

pet fee was high

hotel was clean,has a nice gazebo,seating area with fire pit, pool and free breakfast

clean, easy to access and nice breakfast in morning.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room were all unavailable

only negative i can say for real is that there is no swimming pool

the gym bike and peloton were broken

the wifi was unusably slow

went down to ask if she could help me figure out why the wifi wouldn't allow me to get to the registration screen,

no continental breakfast option. wifi was terribly sluggish.

staffs were friendly. parking space was ample. wifi was at good speed.

wifi was horrible. only stay connected for a minute or two.

the kids enjoy the pool and the breakfast offerings

breakfast was simple yet yummy

small but very useful gym

i felt safe and relaxed staying the night with my kids

indoor pool great for kids

great continental breakfast and welcoming atmosphere

early location, kids enjoyed pool, breakfast in the morning.

the young man that worked the front desk did a great job of preparing breakfast

had cookies in the afternoon, pool area had comfortable lounge chair's, table & chairs breakfast was sufficient

excellent service! my bed was very comfortable and the room immaculate! breakfast was good.

i love the breakfast it's absolutely amazing everytime

the breakfast was pretty extensive and better than i anticipated

the pool said it was heated but it wasn't working

were many different breakfast options

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

the checkin was fine and wifi works, but on an unsecured network

we had trouble with wifi.

manager mike was nice. wifi was strong but not secured.

great place to stay the night off the road and the kids can swim

the kids loved the indoor waterpark and it was very affordable

simple and quick breakfast.

excellent location wonderful staff really clean rooms great swimming pool

rooms, extremely professional staff, plenty of breakfast selection, went out of their way to make sure we had a great stay

were terrible and pool steps were slimy and dangerous and rail was loose and pool was full of bugs

room we had breakfast in was very hot and too small

the one complaint i have is the gym

nice beds - breakfast nice - good snacks in market place

the hot tub was cemented up and the gym was not accessible either

were uncomfortable, did not have our reservation when we arrived, children in the gym area

very pleasant, cozy areas and had a pool and gym.

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the front desk is always very nice

more options for breakfast.

quiet. full kitchen and appliances. comfortable bed.

kitchen needed to be deep cleaned and there were stains on the bedding- everything else was perfect

breakfast could've been a little better.

gym had a water bottle filler

laundry area was

really wonderful hotel. exceptionally clean and breakfast was delicious.

breakfast could go to 10:00 am

the pool was closed.

no quarters for laundry

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

was only one bar of soap in the room

the pool looked small and not very attractive

great staff. nick the bar tender is great.

really no true restaurant or bar at facility

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

our room smelt like cigarette smoke masked in perfume. pool was tiny.

pool could be bigger and warmer... so needs a hot tub

i didn't use the pool, but it looked clean

door keys would not open the pool

location, newish facility, very clean, spacious, quiet, safe, bar area and social area appealing

the lady at the bar mixed some great drinks and the outside patio with gas fire pits and tv's was an amazing place

the bathrooms in the lobby are incredible and the breakfast was real food

for pool you have to book a time slot for your family so it’s only you guys in there, i loved that,

breakfast to expensive

breakfast wasn't great but not awful.

no laundry bag

wish there was indoor pool

kids were allowed to run up and down the hallways at 6:30 am

clean, friendly, good breakfast

pool closes at 10pm. could stay open till at least 11pm

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust everywhere, one towel per person (i've never been in a hotel that gives less than

location,price,pet friendly,elevators,laundry room,friendly staff

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor and it cost way too much to wash clothes

alot of young kids party all night couldn't sleep

the staff,how clean it is ,the breakfast

did not have the breakfast

breakfast was convenient no need to leave in early in the morning to get food

husband and i had a late check in because we work 2nd shift but the staff was so accommodating

breakfast was great

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

your business, looks forward to seeing the snow birds every year and has parking for rvs and trailers

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

bar &food delicious

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

breakfast was great, room spacious and comfortable

did not eat the complimentary breakfast - however the staff was superb and due to the postpone of the shine down concert offered

pool is small but very nice

kids enjoyed the pool as kids do

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

the little snack/drink bar is extremely overpriced

, and ryan , chance and austin at the bar

nice bar area

staff in bar not good especially young woman

bar and restaurant was way understaffed and ran out of food

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

the room was huge, clean and well equipped with a full kitchen like a condo

large studio, beautifully decorated! excellent breakfast!

out of coffee at breakfast

kitchen was

the hotel breakfast area is open and

restrooms on rooftop bar could use more attention.

wish pool hours were a little later although no one really

beautiful hotel, great location, yummy breakfast!

location, clean and comfortable, nice size rooms, beautiful views from the rooftop, nice gym, excellent breakfast

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

24 hour gym. rooftop bar. breakfast was good.

knoxville -- easy walking distance to market square and a number of fun shops, restaurants and bars

breakfast and staff

nice bar area

the breakfast was good

loved the coffee bar and snacks

bed was very comfortable, wifi was fast.

wifi wasn t working

wifi was a bit slow

ve been charged pet fees before at other hotels but

spending time stress free with my kids and husband

we kept having to reconnect to the wifi

the wifi went out and i called the front desk 14 times and no one would answer me.

clean room & wifi

the last thing that i didn't like was the fact that the wifi kept dropping every 20-30 mins

was no wifi working and there was no breakfast which i had specifically requested when

the breakfast was good.

kitchenette

didn’t stay for breakfast

the kitchen area

the room was clean. breakfast was good. the staff was freindly.

clean great location the best part the beds are great highly recommend if your traveling good breakfast

breakfast for travellers leaving before 6 am

great breakfast for the price, most others in this price range offer limited continental

clean. convenient location. good breakfast

continental breakfast was good for what we were looking for

breakfast included, very clean and well managed

the pool was clear and clean

friendly clean the pool breakfast

staff was friendly, beds were comfortable, breakfast was great, and the pool was fabulous!

the kids love the pool

night manager (female, sorry i do not know her name) instructed us to park our pick-up truck right at the front door overnight because the

very easy check in, friendly staff, great breakfast!

great staff and breakfast. room very clean and bed comfortable

didn’t get a chance to use the pool because we were pretty busy

beds were a little hard. the pool area needs a little work.

it had a pool

breakfast should have been made later

front desk staff was very friendly and helpful and the comp. breakfast was good....

in room heater was loud, eggs were cold @ breakfast

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at