the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

other guest smoking in the building, not having laundry equipment at the main resort building

laundry facilities were available at a fair cost

the arcade the bowling the food the bar were all spot on

i love that they are pet friendly and they have a dog park

the beds were amazing. the pool was nice.

restaurant/ bar and pool on site is nice

ac could've been cooler. the pool could've been warmer.

there was also a bar located on the property with food available as well

we were told we could park a one axle trailer in the parking lot other people have we got there

great location, large and comfortable room, good shower, good breakfast.

hot breakfast every morning great staff kept it stocked and clean

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and tables were cleaned between guests in the breakfast room, which we have never seen

breakfast, potatoes were not quite hot enough

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

we didn’t eat anything from the kitchen

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony overlooking a rushing creek

hated that there was not enough parking at times i had to drive around forever to find somewhere to park a

pool was clean and free hot breakfast offered many options

lower level of parking garage closed, so had to leave truck across the street on other side of pool

was less expensive than surrounding hotels, because it's small and older the pool was never crowded

pool needs more of a shallow area

pool was not working but they did call and let. me know before my trap

also wasnt aware of additional pet fee even though advised them of animals when booked

if you are a light sleeper or are traveling with young kids, you will hear everything

the spa was top notch as well

breakfast was exceptional and beautifully layed out.

the jetted spa tub was unable to fill completely with hot water. we never got to see bella!

breakfast was excellent

enjoyed our first spa experience with them, a couples massage

wifi didn t work nor did the cable

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

rooms a little run down tv and wifi didn t work

no wifi, though promised, the phones couldn't find the ip address to log in

wifi didn t work at all, the beds were super uncomfortable, we kept getting bit by what looks

wifi signal very weak and could not connect in room.

wifi could have been better it was good but just going in and out

the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

wifi wasn't very good

i liked it minus the slow wifi

pool was nice looking even though i didn't swim this time and it was in a great location

it’s convenient to all the shopping.my kids loved the pool

the pool was very nasty it had trash in it

complementary breakfast was really nice

it was clean and the pool was grate

the lazy river the location the accommodations the laundry in each unit

and gym were open 24 hours

we love that they have a nice gym with enough equipment

they did have a full kitchen, well equipped, i recognize if you wanted to cook, bring your own food etc

easy parking and the main lobby offered free coffee/tea and treats throughout the day, along with laundry detergent if needed

beds to fit large family pool area was nice had laundry facility that was greatly appreciated maid service was great front desk check-in was nice

kids were a little noisy on upper floors

wonderful hotel. very clean, pool area was nice and clean also. beds were comfortable.

kids enjoyed the indoor pool

change machine in laundry room

like people that were not staying at the pool may have been accessing it until late

great deal great location free breakfast

breakfast was good, wish they had switched up the choices occasionally

good breakfast, good location.

clean. super breakfast. lawn and property maintained daily.

i think the pool should have been open later than 10pm

spa bathtub in the king size suite takes over an hour to get it filled to even use it

part of wood trim was missing on spa tub so edge was a little rough

pool closed

booked this place because of the indoor pool, my oldest son is a huge water lover so it was perfect

although we didn’t utilize the pool, it looked very nice

the swimming pool was very clean

staff are awesome and super sweet the rooms are amazing the pool is awesome as well

nice pool

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

clean, pool was nice and so was the hottub

the pool was on the smaller side so it was difficult to swim at times with so many people.

other minor complaint was only one laundry per building

breakfast room a little too small but i think it was crowded due to a bus tour group

shower head and floor were moldy. 1st floor close to laundry had a smell...

quiet and spa tub in room.

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

nice little pool and our room overlooked the

they had a pool. the room was plenty big.

nice staff. great location. clean rooms. pool was clean.

location and pool

no continental breakfast or breakfast options. small bathroom.

breakfast offered would be nice. even if it's just toast and jelly.

breakfast at this place

motel room was very nice the pool was very clean the staff was amazing the price was outstanding

we didn’t eat breakfast

enjoyed our stay there and our grandchildren love the indoor pool

we loved the pool

nice room comfy bed indoor pool

close to attractions. loved the outdoor pool.

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

laundry out of order

very accommodating for early check in and late check out

we asked for extra towels for room and pool several times and it was never a problem

great breakfast. great staff and clean!!!

i loved the pool and used the adjoining sitting area with my dogs

clean laundry room

but we had some kids upstairs from us that was almost annoying every lil step way late at night

nice small pool

walls were thick and we couldn't hear neighbors despite it being spring break week with a lot of kids in the hotel

some kids next door to us were

the pool was not very big

i didn’t like having a room by the laundry room

pool was very nice but could use some cleaning by keeping the bugs and stuff skimmed off the top

is not friendly and we did not check in until after 9pm and check out is at 11:00am and i need a late check out

how close it was to the golf course

also have an indoor pool and give you a coupon for breakfast at the restaurant across the street

the kids enjoyed the heated pool

pool was a little disappointing

pool you had to walk thru the parking garage to get to and considering it was 30 outside my kids were really cold walking out

the kids loved the indoor pool aswell as us adults

wifi wasn t,t the best.

the wifi was not that good could not keep connected you be on your phone and then lost it

free wifi and parking and is just a cozy wonderful place

the wifi was not really good, it would connect and take 2minutes to reconnect all the time

wifi didn t work continuously but we were on vacation so didn t really need it except for at

only thing negative i'd say is it advertised free wifi

could not get on wifi. room needed a small table for coffee maker.

location, wifi was not good

only thing that we could complain about at all was no coffee maker and the wifi was constantly losing connection

wifi was weak the steps to get to the river needs redone

villa was super clean and comfortable had a kitchen laundry and jetted tub

great kitchen set up

kitchen nice but only 1 person can maneuver at a time

indoor pool was dated a bit but served us well and entertained the family

villa was super clean and comfortable had a kitchen laundry and jetted tub

the warm breakfast was delicious each morning

swimming pool was clean

the location was great, and the breakfast was good, plenty of options.

comfortable. front desk staff excellent. good breakfast

pool looked nice, and we noticed the walking trail although we didn't get a chance to use either

love the pool and very conveniently located to pigeon forge!

clean and the swimming pool was the best part

the pool was excellent and the workers was so friendly!

outdoor furniture and furniture around pool was ready for up grade

comfy bed, clean, nice pool, and great location on the strip close to everything.

pool is smaller than expected

check in was simple and was even able to snag an early check in time

good value. clean room. comfortable bed. good location. nice swimming pool.

the pool was great

the pool not fixed

we loved the pool was open late

friendly staff nightly movies by the pool with popcorn free breakfast

the rooms were good, and the breakfast was excellent

breakfast bar was pretty minimal to say the least

the staff was super friendly. the free breakfast was good.

my kids loved the pool and the view to the river

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

i also wish pool stayed open later than 10pm

have been nice to swim in their pool

to far to pool

get any new towels for 3 days of our stay because they “didn’t have anybody to do the laundry”

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

didn’t have washing powder did laundry. was out of stock. had to make a trip to the store.

laundry facility was great

no bathtub for kids in room

wifi was a little slow. that is the only complaint we had.

stairs and tv needed wifi instead of samsung tv

the only thing we had a problem with was parking and wifi.

the wifi did not work most of the time and parking was difficult, not enough spaces.

could not hook to wifi not use the house phone

too many kids in the hot tub late night.

bar was not that great but i was in walking distance from cheddars so just hit that bar

kids love the pool and popcorn and movie.

pool and spa area very nice

the breakfast was hot and good

we also enjoyed having the full bar there that we could order drinks from and restaurant

a very nice breakfast, dinner and a couple of cocktails was provided at no additional fee

the bar and kitchen area needs more help. they were working so hard and running behind.

only recommendation i have is with the free breakfast and lunch

everything. clean, great location and excellent staff. excellent breakfast!

location to national park, pool

the water park should be included in the reservation

2 slides and a mediocre lazy river with a murky pool was not fun

the property is stunning and there is always a heated pool near by not including the indoor water park

everything!!! the water park was awesome!!!

a small kitchen in our room was great

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

i was very pleased with the breakfast selections.

the room was very clean. it had a nice breakfast but some fruit would have been nice.

love the kitchenette

the kitchen was great and the place was clean and comfortable.

the room was spacious, plus a decent size kitchen and bath.

kitchen

great breakfast, clean room, staff very nice

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

free breakfast, clean facilities, friendly staff!!!

very clean, staff was very friendly. the breakfast was good.

breakfast, bed

also they had a great breakfast and enough room for people to sit and enjoy

left before breakfast was served.

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

door to our favorite bbq restaurant and a leisure walk to breakfast

took our kids on their first family vacation out of state and decided to stay at a local mom and pop

no breakfast at this location

breakfast was good for us when we were not ready for a big breakfast

gym could be larger

kids loved the pools and lazy river

loved the pool, lazy river, and the breakfast! my grandchildren loved the lazy river!

my kids loved all of the pools and the free breakfast was an added bonus

breakfast was delicious, staff was polite, the entire place was very clean and well maintained

the only negative was the pool was a bit too cold. also, a hot tub would be nice.

breakfast was a bit lacking but understandable due to covid restrictions.

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

maybe add a change machine in the laundry room so you don't have to bother the front desk

that it had a kitchen and we were able to save money cooking in and didn’t have to eat out

at the property was when we went to have dinner in the cafe, and the only person working both the bar and dining room seemed to be more concerned about waiting on the ones who came to the bar vs

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

very clean establishment and the bar downstairs was a plus

also wish there had been some free breakfast

we loved the pool and hot tub

the river,very comfortable bed and pillows,hotel manager was very kind and nice,i,oh and it had breakfast every morning,the man that was serving the breakfast was very sweet,i would stay there

the room was comfortable and the made to order breakfast was a great addition

the cooked breakfast on weekends is awesome and the staff are amazing

the weekend breakfast was very good

place was perfect everyone was so nice the place was super clean and the breakfast was

i also enjoyed hanging at the fire pits while my family played mini golf

only complaint was that we were disappointed in the breakfast

love the fireplaces outside. along with the mini golf and close to the gas station

the location to the strip and mini golf

clean, friendly staff, kids loved outside pool and slide, inside pool and hot tub was great on a rainy day, comfortable beds, free breakfast

charged us pet fee since our service dog barked on someone by the door

clean good breakfast

hidden pet fee is a problem

pool where i could exercise and children loved the themed water park pool

nice, and i liked the sky deck, and that you had to use your key card to get into the pool area, gym area and sky deck

great location... clean and comfortable... great, friendly staff... kids loved the pool...

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

hotel room stayed cold which was great and we loved the pool and the kiddie pool for our 4 year old

really good place to stay , pool was relaxing. friendly staff

the hotels breakfast is located at reagan’s house of pancakes where you can get an all you can eat buffett

ice was located in the laundry room which 100 degrees

every day your there for one of the best pancake houses on the strip, you get a free pancake breakfast, or for 6 dollars more, choice of menu, or have the breakfast bar,all you can eat, can't

location and breakfast

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

wifi not secure

wifi wasn't very good. the shower head was too low

good location, breakfast and clean facilities. social distancing no problem. good wifi too.

wifi was not working during my stay

worst thing about the stay was our room had know wifi

breakfast was until 9:30 by pretty much everything was empty by 8:45

the spa tub was placed inside the room and was relaxing--you could watch tv and soak at the same time

there was a work out room, laundry, nice warm pool and close to everything but far enough from the main strip for some privacy

spa bath

the pool was ho and nice my son enjoyed

house keeping and laundry workers were dressed in inappropriate attire unbecoming a hotel worker or professional

location in middle of pigeon forge, was a very quiet hotel, they didn't offer breakfast due to covid, but not a problem, we are not big on breakfast anyway, staff was friendly,

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

has a wonderful breakfast, game, indoor lazy river ride and laundry room

there was a game room, laundry we used both

wifi was good and water pressure and temperature was excellent

the wifi connection was not the greatest.

wifi was not good, we were not able to connect most of our stay

the wifi was slow.

the wifi was a little slow at times.

it was everything. i loved it and the kids

kids will love it

the river view with spa tub and separate shower

the only thing was is there was nothing for kids that i saw

staff at the pool bar were extremely fun and friendly

seriously, i just wish there was bacon on the breakfast menu.

was very comfortable, love balconie , we saw a bear ,breakfast was good ,we saw a bear ,i loved seeing the bear

breakfasts not offered, high pet fee

after booking a pet friendly room thinking the pet fee was already included like most places was charged extra pet

they charged a pet fee

loved the space inside. laundry room, and the kitchen is great.

upstairs tub insert unstable balance. kitchen drawer was missing face and exposed.

staff was awesome, location was good hot tub and pool were wonderful

that there was 2 bathrooms and that there was a kitchen saved alot of money from being able to cook instead of having to eat

the place was very clean and location was really great nice game room and pool area

balcony overlooking river, two comfy queen beds, strong hot shower, good breakfast selection

everything was good love that the pool was open so my kids were able to go for a swim

pool and hot tub open and clean

for the price, we should have had much more than a cheap little coffee maker, no ironing board or laundry bags, no normal room amenities and a super thin blanket

near it was to the downtown area, the breakfast was amazing, and the staff help was breathtaking

the laundry room needed some tlc. ecerything else was great.

i wish breakfast had been served and the pool had been open. but still had a terrific time.

the pool was opened

no breakfast was served due to covid19

amazing pool area

the gym, indoor pool, and hot tub were open for use during our stay

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

gym was a 2 on a scale of 1-10

continental breakfast was a nice addition

my grandsons loved playing in the pool each night

better wifi

the beds were uncomfortable. and wifi was not good.

the wifi wasn't very good. i never could get my tablet to connect.

wifi didn't work hardly kept skipping

just that the wifi didn't work.

my son liked having hillbilly golf right across the street

liked that it was adults only

best location in gatlinburg bar none! fine room and really good bed.

i like to convience of the area. the breakfast bar was excellent. very friendly people.

a bar or cafe would be great

the spa tub was amazing

me and my fiance loved the spa bath, both of us fit comfortably

i was looking for a hotel with a hot tub or spa area

of parking, was able to bring my motorcycle on a small trailer and had room

the bed was amazing. the spa tub was delightful. we had a full size fridge.

nice and friendly staff rooms where much larger than i had expected loved the indoor pool and

the food was incredible best hotel breakfast i’ve had by far

location, friendly staff,warm pool and hot tub breakfast was good very clean loved out

so sweet and friendly we will definitely stay again plus the 24 hour pool was a big deal with my kids

that there's microwave, fridge and a laundry facility

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

kids were disappointed that the waterfall was broken

breakfast was good, too

gym time to open was at 10

we could even go play in the creek with the kids

there is laundry facilities and a workout room

had a spa tub but we stayed so busy in town we didn't really have the time to use it

with check in our rooms was very nice they are remodeling but they are making it very nice the pool area could use a little attention but overall it was worth the

from the bottom floor at the pool wifi was great but not in our room

pool was kinda cloudy but it's a heated pool so it's excepted

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

also, they didnt have a laundry area so we had to find a laundromat close a d there are 2 close by in the same street

mattress where confortable, room was clean, clean lady was friendly, breakfast was good, also pool has

i was 50c short for the laundry, staff didn

having an indoor pool, lazy river and hot tub were perfect for evening downtime

breakfast was very good

the bed was comfortable, the room and pool area were very clean

the whirlpool was a nice touch and was clean

the pool was great, the kitty pool is super cold but my kids loved it

the pool its small and for children

were in the middle of our trip and it was nice to be able to do laundry

the pool area is very nice with a relaxing view

breakfast muffins. ud83dude02

really but it would be nice if they would offer breakfast till 10:30 am like lots of resterants do , when we are on vacation we dont wake till

i do wish the pool was a little heated but it still was a blast

nice new spa tub in it

fresh, hot breakfast every morning

the location and value, also the bed was comfortable. the pool was so nice on a hot night.

gym, staff, location, funky vibe

the rooms and lobby are updated nicely, the staff is friendly, the gym is nice and well stocked

gym close

the website advertised a pool and when we arrive there is no pool available

not enough kitchen items to cook there

kitchen is there the beds were so comfortable and my grandkids loved there own bathroom also the pool and hot tub was awesome we had a great vacation

we also asked for a room by the pool which we did not receive

pool area closed a little early at 10 for a vacation

dirty, carpet dirty

their pet fee was less expensive than other places as well, so that was good

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

didn't get to take advantage of the pool

loved the breakfast

jessica in the bar was the best ever.

there is a great area for kids to play as well as a terrace with lounge pools

full bar, nice indoor and outdoor pool for kids

otherwise my kids enjoyed it

the parrots in the cages. they seemed to get stressed with the kids banging on the glass.

the wifi was quite spotty and kept disconnecting

wifi everytime we turned our device off we lost wifi not realizing we weren t online we used up

you only get free wifi for 1 day, then you have to pay

wifi was extra

the carpet was pretty nasty looking. the wifi wasn't very cooperative.

an adult breakfast is almost $12, and kids are $6

my kids loved both the indoor and outdoor pool area

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

the pool/hot tub, the rooms, and location.

property was clean, friendly staff and my granddaughter loved the pool!

loved the bar and restaurant

incredible breakfast and water park. everything was immaculately clean.

breakfast was great with variety and freshness

clean and great area. breakfast is great as well

gorilla tacos is right out front, and the lost mine mountain coaster and mini golf is also very near by

staff, excellent breakfast, comfort of the room and the ideal location of this hotel was excellent and helped to

the breakfast was phenomenal

wish pool stayed open till

we had close access to the pool, fitness room, whirlpool, breakfast, was very convenient

and hot tub hours close to early kids have so much to do in town that it rushed to get back to let them swim

facilities rooms pool surroundings location

nothing really. would love an indoor pool for the cold months

includes breakfast each morning

well maybe that there wasn't pool access this time of year

i’m not taking “points away” for this because it’s not the property’s fault that kids are loud in the pool

fitness center was also very nice although we didn’t have much time to spend in

the pool was clean and had a fun little water slide

clean, nice comfortable bed! nice pool area

not enough options at breakfast

breakfast was fair location good

ean lot at that), fast wifi, heated indoor pool was nice

so very clean) as well as the outdoor hot tub was wonderful

plenty of parking

the wifi was really spotty. i wished they changed up breakfast a little bit.

wifi didn't stay connected but we weren't in the room much to matter

had indoor pool, and hot tub, room was a good size!

outdoor pool is closed for winter

also, we come again and again we like it hotel, we like it location breakfast was good fitness center good hot tub we use a lot with the indoor swimming pool outdoor

the hot tub land pool were so nasty i was afraid my kids would catch something ajax won't take off

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

the breakfast was plentiful, delicious and surroundings tranquil

decorations and breakfast

the breakfast was so good i look forward to going back

best hotel by far,,clean,,friendly staff,,wonderful breakfast

the breakfast buffet was amazing and gary makes awesome omelettes

no breakfast provided

no indoor pool or hottub

needs some updating better breakfast!

got an early check in

pool on our end #4 was either completed or mess cleaned up.