location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

amazing air conditioning and wifi

wifi

had limited access to wifi on the side we were staying

she explained wifi password and map to our room, breakfast schedule

the bible opened to psalms and the wifi password psalms 100

wifi could use improvement or it may be that we aren't tech savvy as we need to be

wifi didn't drop once

the code for the wifi was hard to read for one of our group because the

wifi was fast

lost tv and wifi

smooth check in and out. perfect location. pool was nice.

the pool was small but the kids had a great time in it anyway

we especially enjoyed the balcony mountains view!!! very nice pool too.

liked that the pool was open and looked clean (though air temperature was too cool to get in)

we had a small kitchen in our room

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

kitchen was huge and great lay out

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool/hot tub is great

pool is very small and the design with a shallow top tier separated from the not all that deep

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

pool water could have been cleaner

staff was awesome, location was good hot tub and pool were wonderful

the place was very clean and location was really great nice game room and pool area

the pool could have been cleaner

they only thing i can think of is the steps going to the pool were a little steap

wifi signal was poor.

only negative was the poor quality of the wifi

wifi did not work well. fridge didn t keep drinks very cold. not much to complain about.

wifi wouldn't pick up.

wifi coverage was poor

let me have a late check out

no pool

the swimming pool was closed

breakfast was good very good breakfast and walkable to the strip the staff was very friendly the pool was good and

the pool could be kept up a little better. the deck connected with the neighbor.

would have wanted a place with an indoor pool but you can't have everything i guess

didn't like that the treadmill in the fitness area was not working

the only thing negative that i would say would be maybe that the breakfast room was a little small

the breakfast was especially nice and the fitness room was great to have as i like to exercise

the fitness center was minimal and the tv didn't work.

it was clean, free coffee and lemonade. very good breakfast.

my kids loved all of the pools and the free breakfast was an added bonus

breakfast was on point room was clean and comfortable

never ate breakfast, room was very clean, bed comfortable. always fresh towels.

breakfast is poor, without many options, there wasn't even chocolate powder for children

i love they offer guest laundry because we stayed longer than planned and needed to use it

breakfast was impressive for being continental

location, best continental breakfast i've ever seen offered with both adults and children happy with large selection

breakfast could use some hot food

i love this place. close to the strip, small breakfast available, love the balcony on the river

the breakfast had items the kids and adults enjoyed

good breakfast

breakfast, parking, clean, friendly staff, close to everything

room phone didn't work tried to call the front desk 8 times an never got to swim in pool because water was really

how friendly everyone was at check-in. how clean the room was and the pool was nice too..

could have had orange juice for breakfast but it's ok

the continental breakfast is great

the breakfast was great but area to sit in is a bit small

we had the breakfast and it was just enough and a cute cabin setting

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

breakfast could be better for what you pay. dining room was to small

our room had an awsome view from the little front room that had the spa tub in it

pool not open late night

i wish the pool would have been open.

spa tub and comfortable king sized bed

the spa tub and view

need some air circulation in pool area was extremely hot sitting with kids in pool.

we asked for a view facing the ferris wheel so our kids can watch it at night from the balcony and the staff accommodated it no questions asked

couldn't you serve some scrambled eggs for breakfast

staff was friendly but not helpful when confronted with issues (ie: laundry)

pool and hot tub so relaxing

wifi was not free, had to be a member to get it.

rooms, over priced, slow wifi,want you to pay for faster wifi which is included at other compared hotels in area, not much

it wasnt clear if wifi was free or if you would be charged a fee.

wifi wasnt the greatest. was able to connect but no internet access.

location cant be beat, wifi is spotty but we still very much enjoyed our stay!

and the double spa tub was hard to leave

grab and go breakfast every morning and free parking is a bonus

age of room, balcony, overall cleanliness, pool, eating in the kitchen, parking, elevator

the only negative was breakfast was only pick ups and nothing big to make you full.

the jetted spa tub

were many kids running around without supervision

staff was exceptionally friendly and helpful. the pool was nice. breakfast was great!

we liked the breakfast omelets; that was a very good touch.

the pool was clean and it is heated

the pool

i believe the level of indoor chlorine was too high 'indoor pool ' it hurt my eyes

foul mouthed guest in the pool yelling profanity at the top of their lungs i couldn't take me kids to the pool a couple of

indoor pool , and the location it's in gatlinburg

a maid told us to take them to the laundry room and they would give us fresh ones but we went 2 days without rags

wonderful location very clean indoor pool was nice lots of amenities

hotel great service very friendly and very central free wifi free breakfast coffee and water always

ean lot at that), fast wifi, heated indoor pool was nice

the wifi was really spotty. i wished they changed up breakfast a little bit.

wifi didn't stay connected but we weren't in the room much to matter

so very clean) as well as the outdoor hot tub was wonderful

the wifi connection was not the greatest.

could not get wifi to work!

wifi kept kicking me off but not really a complaint

the wifi was horrible but then again we need to take more time away from our phones and enjoy family

the wifi was slow.

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

breakfast is great, the pools are awsome, they have a lazy river and pool on 1 st floor very nice,

lazyriver, indoor and outdoor pools, hot tub, game room, laundry and an exercise room

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

the only problem i had was the laundry room

front desk worked with us on late check

kids loved the lazy river

pool fresh water in lobby

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

it had a jacuzzi, temperature controlled pool, lazy river, gameroom, and gym open 24/7

got a surprise pet fee of $25per pet per night at check in

they helped us out and got us an early check in!

btw, they charge tax on the pet fee

indoor pool and spa, great hot breakfast, comfortable beds, very clean, beautiful bathroom, great housekeeping, and helpful

pool was so warm, the staff extra friendly

the pool was great for entertaining children. the hot breakfast was very good as well.

the breakfast was amazing, so many different options for everyone!

dirty, carpet dirty

of linens, liked the dove soap, shampoo, conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

the pet fee and pool needs updated

location, pool and hottub

friendly staff, great location, wonderful view, great breakfast and the pool was very clean.

pool is clean

jacuzzi and pool were close, but it was winter time so there no way we could get in with so cold weather

breakfast was very good every morning

room we stayed in had a full kitchen (stove,fridge, sink,cupboards for food/dishes

friendly staff, clean rooms, the breakfast was amazing, and the location was perfect to park and walk all weekend

i booked a normal 2 bed room and somehow got an entire suite with a full kitchen and living room for the same price

we didn’t eat the breakfast so i can’t comment on that and the pool is closed so we didn’t get to experience the pool

laundry machines were broke the entire time

great location. very clean. comfortable beds and pillows. great breakfast.

i wish breakfast had been served and the pool had been open. but still had a terrific time.

was no breakfast due to covid19 and the beds could be a lot better but the room was clean and beautiful we

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

the rooms was very clean and the breakfast was also good

was very in happy about the fact was unable to use the gym i had actually switched hotels to this one because in the pictures i saw showed a bigger better

the friendliness of the office workers the pools were great for kids

they have excellent breakfast indoor and outdoor pool great for kids staff is great all around great time

the breakfast was excellent ❤️❤️

kids loved the pool and i was a fan of the hot tub

the pool location isn’t great and not the cleanest.

the pool was too cold to use. they checked the temperature but it was very cold.

indoor pool was very nice for the kids to play and get cooled off

pool area was difficult to open the door. thought it was.closed.

staff, clean rooms, showers with great water pressure, clean and quiet property, two pools, free breakfast, pet friendly($25 extra a night for each pet), potty area for pets, just overall a good

ask for bath salts for spa tub

was a little bummed out that the spa that was listed did not work in the room

spa tub is amazing

there was a shower plus a spa tub

was nice inside the room . spa tub was very nice . really really loud though .

i stopped there a couple hours early to inquire about an early check in

loved the location and the size of the room also the late check out 11 is great for a check out

indoor pool was available and in working condition

love the location great view of the island and love the indoor pool my kids wanted to stay in it

small pool

had got the the room with the spa tub, it was an up charge

we had complementary breakfast,room was nice,pet friendly,laundry,karaoke

pool and nice area and staff and the room was very clean and walking distance to stores and

decided to take my kids on a spur of the moment trip to the mountains

i didn't like that at all, the staff told me it cuts down on laundry, so it made me wonder if they wash all the bedding or just tuck it and let the next

toilet was small and very low to sit on. wifi not working yet

wifi never once worked

wifi was not working during my stay

it was clean and the wifi was great

good location, breakfast and clean facilities. social distancing no problem. good wifi too.

inside pool being open until midnight was nice to not have to rush back to let the kids swim

breakfast was good

continental breakfast was a nice addition

adults and kids were pleased

indoor pool/hot tub were open until 12 am

the breakfast is absolutely amazing and i love that the pool is open 24hrs because if wi get back late

although early check in was not available upon request

of the guests and their kids were very loud and rude during breakfast

breakfast could be better, it was cold and the biscuits were doughy

bar was not that great but i was in walking distance from cheddars so just hit that bar

it was quiet, so we liked that, breakfast was great so we liked that

breakfast was good

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

i was very pleased with the breakfast selections.

very clean, staff was very friendly. the breakfast was good.

bed and breakfast

breakfast, bed

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

the location was great, breakfast was yummy, and the rooms were nice for the price.

the gym

nice indoor pool and outdoor hot tub

pool and hot tub were open

they had to offer and breakfast was good too

breakfast is very good with healthy options too

very clean and awesome location. the pool area was wonderful for the kiddos

the water park was wonderful

kids swim area not heated

indoor swimming for kids, breakfast was great, comfy beds, and clean rooms.

great service,and great breakfast.

the breakfast was amazing! my children and i loved the pool!

great location... clean and comfortable... great, friendly staff... kids loved the pool...

the pool was nice, walking distance to alot of stores.

the pool was also clean

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

spacious unit, the full kitchen, the view

chic room, wonderful pool, water park for children super

large rooms, kitchen , spa tub, indoor water park heated pools, balcony with mountain views

the pool could have been a little warmer but everything was great

came to spot check and bring kids back for another time

we've stayed in 3 different jacuzzi/spa rooms and they are all wonderful

i didn't like the breakfast. was hoping for something hot.

the location and the spa tub

nice new spa tub in it

the pool area is very nice with a relaxing view

the kitchenette was fully stocked with dishes, pots & pans, paper towels & even laundry soap

the kitchen was fully equipped, and saved us money by replacing a few meals cooked in the room

tub fireplace awesome balcony bed fully stocked kitchen washer and dryer distance to gatlinburg strip awesome staff parking

we had a full kitchen, dining area, living area and king size bedroom and also had an attached suite with a

our room had a hot tub, full kitchen, laundry balcony and fireplace

the parking lot is huge and we could park our mc trailer plus our truck and

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

great pool and very clean excellent for kids.

very nice indoor pool with warm water

loved the pool and the design of the lobby

they didn't have a breakfast, but did have donuts available all day!

the heated pool and hot tub were clean and maintained (and open 24/7

hot tub and small kids pool also

24/7 pool and hot tub was definitely a plus, plus

the pool is open 24 hours

comfortable beds, nice breakfast buffet

amazing staff. breakfast perfect. nice location, beautiful scenery.

the fireplace was nice and warm, and the pool and hot tub were excellent

the indoor pool is a perfect temp

very friendly and accommodating staff, wonderful breakfast

family received an early check in

the 24hr access and early check in was great as

the inside pool and spa were great!

kids loved the pool

no microwave in our room was a thumbs down especially with the kids.

staff convenient location, early check in

we didn’t have a chance to use the pool but it looked very

after reading reviews i decided that it wasn't the best for me an my husband an kids

breakfast was good, very helpful,friendly nice staff! we would definitely stay here again!

smelled great, new looking, great breakfast beds were absolutely the most comfortable beds we pulled the covers back so we could

good location. staff was friendly. laundry facilities available for a small fee.

the pool was beautiful and very clean

we asked for extra towels for room and pool several times and it was never a problem

the only thing i didn't like was the room didn't have a balcony or access to a laundry facility

very friendly staff… great breakfast.. clean room very dog friendly.

only down fall is no pool but having an awesome air conditioner made that ok.

didn't have a pool it was field in

free because there was an issue with the internet being down and no working tv, no shower, and no pool

com picture shows a beautiful swimming ud83cudfca‍♂️pool

only thing i didn't like is they didn't have a pool.

breakfast was a bit sparce and tge wifi was terrible

fix that wifi! horrible

wifi not working

the wifi kept going offline

the rooms need updating especially the bathroom and beds. wifi was free but very weak signal

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

pool was being repaired. we had hoped to use it after hiking.

the staff was great. the breakfast was fantastic!

hospitality, location, and breakfast!

breakfast is excellent every day

pool for kids

breakfast menu

the pool and grounds are very nice

my kids enjoyed it a few days of our stay

breakfast- enjoyed though it seemed just not up to par to fairfield standards- my opinion but okay

only things i didn't like about it was sharing a pool with the super 8 next door and this doesn't really have anything to do with the hotel itself

the room was a little small. pet fee

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

waking up to kids running in the hallway, but that's not the hotel fault.

this gave us extra space and the kids their own bed, with 2 queen beds and a 1 king bed in the room

pool was very nice but could use some cleaning by keeping the bugs and stuff skimmed off the top

like that they had a laundry room & the room was really clean except for the stain on the sheets

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

laundry area is just by the stairs, but costs money

clean, friendly staff, and a wonderful pool

there is a great big place at the window on the pool side to have a couch and at least like a coffee table to sit on and relax

breakfast would be nice

stay here 2 times a year spring and fall , we love the rooms by the pool, the location is fantastic you can walk from the hotel to the main street

more options for breakfast

also now serving a small breakfast

was really friendly and allowed us to go in to the pool after it was closed because we arrived so late

room was very clean, the pool and gym facilities were clean

no breakfast

and the kids love the pool

around and take care of all your business or do whatever you wanted to do the inside pool the kids love the inside pool the balcony view from the room that i rented was

wifi was a little slow. that is the only complaint we had.

cleaning staff was kind room was presentable blankets and towels were clean wifi access

the water pressure is mediocre, and the wifi is poor

stairs and tv needed wifi instead of samsung tv

the only thing we had a problem with was parking and wifi.

that the pool was open. the rooms were big.

the pool was small.

the pool not fixed

they have a pool and there's an elevator which is very nice to have

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

the rooftop pool was nice too

the kids really enjoyed staying there and not having to leave to go anywhere

the only thing was is there was nothing for kids that i saw

kids loved the location

it was close to the rooftop pool where we watched the fountain in the evenings

no breakfast great room great location

there wasn’t a breakfast. if they added that they would be my go to hotel.

the location was good. did not offer breakfast there.

pool

maintenance man was in a incident w spouse and kept screaming/arguing on phone when kids were

breakfast bar was pretty minimal to say the least

the breakfast was just a box because covid, but it was ok

best thing ever was the pool and hot tub always open

to covid regulations breakfast wasn't normal buffet and there were no options everyone got the same thing

fitness room

it was a nice that they were serving breakfast on the mornings

the pool was okay for the price we paid

the water in the pool and pool area seemed cold to me.

pool area not clean gym .... well.... there are 3 machines crammed in a tiny room.

swimming with my kids.free wifi.free breakfast

the wifi was not really good, it would connect and take 2minutes to reconnect all the time

wifi didn t work continuously but we were on vacation so didn t really need it except for at

the wifi was not that good could not keep connected you be on your phone and then lost it

wifi was very spotty, they did warn us at check in. everything else was very good

the wifi connection never connected to my phone!

the only thing i was disappointed in was the pool was nit ready to enjoy.

fun pool area also

breakfast was great omlets and everything

the breakfast was so good i look forward to going back

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

extremely clean! no bugs! staff friendly! breakfast was good. walking to downtown.

very good hotel near the downtown very clean and very nice people very good breakfast i

the kids also enjoyed their time in the pool

kids were very excited about the pool, however after their first dip, two of my boys were done

the facilities like the gym and laundry rooms were also a very nice surprise

river behind hotel, pool,

liked everything about the place my room and everything the pool is amazing the staff was

to far to pool

i also wish pool stayed open later than 10pm

water veiw from the room and pool wasn't busy

i thought i rented a king room with a spa tub and couch but ended up with a small room with only the king bed

it was nice and we loved the spa tube in the room had a great time would stay again.

no breakfast, got there 15 minutes to late and was told breakfast was closed

breakfast was delicious and filling

the front desk staff, to the breakfast staff, and even house keeping, everyone was nice and super friendly

if u need something or ask them a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

room was clean- staff was very friendly - breakfast was great as well

always stay here. clean, great breakfast, friendly staff and great location.

everything was perfect ud83dude42 thanks for a very clean room, hot tub, and breakfast room

i was very pleased with the room and the pool

the remodeling and new beds are nice. pool looked recently refinished also.

great location, great staff, clean room, clean pool, good coffee.

my grandaughter liked the pool

nice staff. great location. clean rooms. pool was clean.

they had a pool. the room was plenty big.

indoor pool and hot tub, location was great!

wonderful hotel. very clean, pool area was nice and clean also. beds were comfortable.

everything was clean and pool was awesome. hot tub was awesome

easy parking, laundry facilities

room was clean as always and the indoor pool and hot tub are wonderful

spa area was clean

parking was easy, great pool, hot tub and gym

it was crowded and the line was long for breakfast but it's new year's so that's to be expected

clean and comfortable. pool and spa was nice. location on the river, close to everything.

pool and spa were out

heated pool was a plus for the kids

not fault of lodge but people in next room kids were very loud early

love the secluded balcony, kids loved the pool and slide

also loved the restaurant and bar area

was so friendly and accomodating, chefs at breakfast greeted us every morning and kept food bar fully stocked

was very noisey early in morning being next door to laundry onground floor

rooms clean. easy to park. breakfast ty

location, pool, size of our room!

very clean, good location, helpful staff, and very nice breakfast included

great deal great location free breakfast