the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

other guest smoking in the building, not having laundry equipment at the main resort building

laundry facilities were available at a fair cost

the arcade the bowling the food the bar were all spot on

i love that they are pet friendly and they have a dog park

the beds were amazing. the pool was nice.

restaurant/ bar and pool on site is nice

ac could've been cooler. the pool could've been warmer.

there was also a bar located on the property with food available as well

we were told we could park a one axle trailer in the parking lot other people have we got there

great location, large and comfortable room, good shower, good breakfast.

hot breakfast every morning great staff kept it stocked and clean

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and tables were cleaned between guests in the breakfast room, which we have never seen

breakfast, potatoes were not quite hot enough

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

the breakfast and variation

breakfast was excellent and the hospitality of the inn owners was top notch

staff they waited late to check in we did not realize check in was at 9 polite great people great breakfast

enjoyed our first spa experience with them, a couples massage

weren’t able to try out the spa but will definitely be back to reserve a cottage the next time we are back exploring the smoky

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony overlooking a rushing creek

you can walk across road to golf, go carts, restaurants

breakfast was awesome, staff was very friendly and helpful

room was large, really enjoyed having a kitchenette

older property and located across from a large rv park that was noisy.

homeless man in pool in clothes

clean and in a good location to all the places my kids wanted to go in pigeon forge

was less expensive than surrounding hotels, because it's small and older the pool was never crowded

great stay and great location everyone was great with the staff rooms were clean pool was great.

it's pet friendly

wifi didn t work nor did the cable

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

rooms a little run down tv and wifi didn t work

no wifi, though promised, the phones couldn't find the ip address to log in

wifi didn t work at all, the beds were super uncomfortable, we kept getting bit by what looks

wifi signal very weak and could not connect in room.

wifi could have been better it was good but just going in and out

the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

wifi wasn't very good

i liked it minus the slow wifi

pool was nice looking even though i didn't swim this time and it was in a great location

it’s convenient to all the shopping.my kids loved the pool

the pool was very nasty it had trash in it

complementary breakfast was really nice

it was clean and the pool was grate

the lazy river the location the accommodations the laundry in each unit

and gym were open 24 hours

we love that they have a nice gym with enough equipment

they did have a full kitchen, well equipped, i recognize if you wanted to cook, bring your own food etc

easy parking and the main lobby offered free coffee/tea and treats throughout the day, along with laundry detergent if needed

beds to fit large family pool area was nice had laundry facility that was greatly appreciated maid service was great front desk check-in was nice

kids were a little noisy on upper floors

wonderful hotel. very clean, pool area was nice and clean also. beds were comfortable.

kids enjoyed the indoor pool

change machine in laundry room

like people that were not staying at the pool may have been accessing it until late

great deal great location free breakfast

breakfast was good, wish they had switched up the choices occasionally

good breakfast, good location.

clean. super breakfast. lawn and property maintained daily.

i think the pool should have been open later than 10pm

spa bathtub in the king size suite takes over an hour to get it filled to even use it

part of wood trim was missing on spa tub so edge was a little rough

pool closed

booked this place because of the indoor pool, my oldest son is a huge water lover so it was perfect

although we didn’t utilize the pool, it looked very nice

the swimming pool was very clean

staff are awesome and super sweet the rooms are amazing the pool is awesome as well

nice pool

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

clean, pool was nice and so was the hottub

the pool was on the smaller side so it was difficult to swim at times with so many people.

other minor complaint was only one laundry per building

breakfast room a little too small but i think it was crowded due to a bus tour group

shower head and floor were moldy. 1st floor close to laundry had a smell...

quiet and spa tub in room.

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

nice little pool and our room overlooked the

they had a pool. the room was plenty big.

nice staff. great location. clean rooms. pool was clean.

location and pool

no continental breakfast or breakfast options. small bathroom.

breakfast offered would be nice. even if it's just toast and jelly.

breakfast at this place

motel room was very nice the pool was very clean the staff was amazing the price was outstanding

we didn’t eat breakfast

enjoyed our stay there and our grandchildren love the indoor pool

we loved the pool

nice room comfy bed indoor pool

close to attractions. loved the outdoor pool.

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

laundry out of order

very accommodating for early check in and late check out

we asked for extra towels for room and pool several times and it was never a problem

great breakfast. great staff and clean!!!

i loved the pool and used the adjoining sitting area with my dogs

clean laundry room

but we had some kids upstairs from us that was almost annoying every lil step way late at night

nice small pool

walls were thick and we couldn't hear neighbors despite it being spring break week with a lot of kids in the hotel

some kids next door to us were

the pool was not very big

i didn’t like having a room by the laundry room

pool was very nice but could use some cleaning by keeping the bugs and stuff skimmed off the top

is not friendly and we did not check in until after 9pm and check out is at 11:00am and i need a late check out

how close it was to the golf course

also have an indoor pool and give you a coupon for breakfast at the restaurant across the street

the kids enjoyed the heated pool

pool was a little disappointing

pool you had to walk thru the parking garage to get to and considering it was 30 outside my kids were really cold walking out

the kids loved the indoor pool aswell as us adults

wifi wasn t,t the best.

the wifi was not that good could not keep connected you be on your phone and then lost it

free wifi and parking and is just a cozy wonderful place

the wifi was not really good, it would connect and take 2minutes to reconnect all the time

wifi didn t work continuously but we were on vacation so didn t really need it except for at

only thing negative i'd say is it advertised free wifi

could not get on wifi. room needed a small table for coffee maker.

location, wifi was not good

only thing that we could complain about at all was no coffee maker and the wifi was constantly losing connection

wifi was weak the steps to get to the river needs redone

villa was super clean and comfortable had a kitchen laundry and jetted tub

great kitchen set up

kitchen nice but only 1 person can maneuver at a time

indoor pool was dated a bit but served us well and entertained the family

villa was super clean and comfortable had a kitchen laundry and jetted tub

the warm breakfast was delicious each morning

swimming pool was clean

the location was great, and the breakfast was good, plenty of options.

comfortable. front desk staff excellent. good breakfast

pool looked nice, and we noticed the walking trail although we didn't get a chance to use either

love the pool and very conveniently located to pigeon forge!

clean and the swimming pool was the best part

the pool was excellent and the workers was so friendly!

outdoor furniture and furniture around pool was ready for up grade

comfy bed, clean, nice pool, and great location on the strip close to everything.

pool is smaller than expected

check in was simple and was even able to snag an early check in time

good value. clean room. comfortable bed. good location. nice swimming pool.

the pool was great

the pool not fixed

we loved the pool was open late

friendly staff nightly movies by the pool with popcorn free breakfast

the rooms were good, and the breakfast was excellent

breakfast bar was pretty minimal to say the least

the staff was super friendly. the free breakfast was good.

my kids loved the pool and the view to the river

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

i also wish pool stayed open later than 10pm

have been nice to swim in their pool

to far to pool

get any new towels for 3 days of our stay because they “didn’t have anybody to do the laundry”

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

didn’t have washing powder did laundry. was out of stock. had to make a trip to the store.

laundry facility was great

no bathtub for kids in room

wifi was a little slow. that is the only complaint we had.

stairs and tv needed wifi instead of samsung tv

the only thing we had a problem with was parking and wifi.

the wifi did not work most of the time and parking was difficult, not enough spaces.

could not hook to wifi not use the house phone

too many kids in the hot tub late night.

bar was not that great but i was in walking distance from cheddars so just hit that bar

kids love the pool and popcorn and movie.

pool and spa area very nice

the breakfast was hot and good

we also enjoyed having the full bar there that we could order drinks from and restaurant

a very nice breakfast, dinner and a couple of cocktails was provided at no additional fee

the bar and kitchen area needs more help. they were working so hard and running behind.

only recommendation i have is with the free breakfast and lunch

everything. clean, great location and excellent staff. excellent breakfast!

the office and room i was in looked completely new , breakfast was well above what i thought it was going to be

the room with kitchen was great & the shower was amazing

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

we had a small kitchenette, but no pots or pans are supplied

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

the kitchen was great and the place was clean and comfortable.

the water park, comfortable bed,and nice size cabins.

the only thing is the water park isn't included.

nice but charging for indoor pool water park a bit much

the water park which is just 2 slides a pool , hot , splash area for the kids, the water was so cold in the kid area and the lazy river

at restaurants, bar

the room was spacious, plus a decent size kitchen and bath.

kitchen

great breakfast, clean room, staff very nice

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

free breakfast, clean facilities, friendly staff!!!

very clean, staff was very friendly. the breakfast was good.

breakfast, bed

also they had a great breakfast and enough room for people to sit and enjoy

left before breakfast was served.

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

door to our favorite bbq restaurant and a leisure walk to breakfast

took our kids on their first family vacation out of state and decided to stay at a local mom and pop

no breakfast at this location

breakfast was good for us when we were not ready for a big breakfast

00 pet fee is a lil high in my opinion

they were able to give an early check in.

nice indoor pool, the lobby had board games, chess, checkers and ping pong for families to enjoy

kids loved both pool areas

nice having breakfast available each morning

the gym needs a few free weights.

very appealing, pool was very nice, room was awesome, breakfast was great

having a kitchen is a big plus for our family

the gym was super small, no available weights.

very thankful for the laundry room on site as well

at the property was when we went to have dinner in the cafe, and the only person working both the bar and dining room seemed to be more concerned about waiting on the ones who came to the bar vs

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

very clean establishment and the bar downstairs was a plus

also wish there had been some free breakfast

we loved the pool and hot tub

the river,very comfortable bed and pillows,hotel manager was very kind and nice,i,oh and it had breakfast every morning,the man that was serving the breakfast was very sweet,i would stay there

the room was comfortable and the made to order breakfast was a great addition

the cooked breakfast on weekends is awesome and the staff are amazing

the weekend breakfast was very good

place was perfect everyone was so nice the place was super clean and the breakfast was

i also enjoyed hanging at the fire pits while my family played mini golf

only complaint was that we were disappointed in the breakfast

love the fireplaces outside. along with the mini golf and close to the gas station

the location to the strip and mini golf

clean, friendly staff, kids loved outside pool and slide, inside pool and hot tub was great on a rainy day, comfortable beds, free breakfast

charged us pet fee since our service dog barked on someone by the door

clean good breakfast

hidden pet fee is a problem

pool where i could exercise and children loved the themed water park pool

nice, and i liked the sky deck, and that you had to use your key card to get into the pool area, gym area and sky deck

great location... clean and comfortable... great, friendly staff... kids loved the pool...

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

hotel room stayed cold which was great and we loved the pool and the kiddie pool for our 4 year old

really good place to stay , pool was relaxing. friendly staff

the hotels breakfast is located at reagan’s house of pancakes where you can get an all you can eat buffett

ice was located in the laundry room which 100 degrees

every day your there for one of the best pancake houses on the strip, you get a free pancake breakfast, or for 6 dollars more, choice of menu, or have the breakfast bar,all you can eat, can't

location and breakfast

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

wifi not secure

wifi wasn't very good. the shower head was too low

good location, breakfast and clean facilities. social distancing no problem. good wifi too.

wifi was not working during my stay

worst thing about the stay was our room had know wifi

we loved how close we are to the island and you really don't have to leave with all the shops, kids activities and restaurants

great location rooftop pool was awesome! rooms were clean and the shower was amazing!

the kids really enjoyed staying there and not having to leave to go anywhere

it was everything. i loved it and the kids

pool top roof!!!!

nice pool, lazy river, and hot tub

large free breakfast with multiple items to pick from

it would have been perfect for us if only had a free breakfast.

fix laundry facilities

the only problem i had was the laundry room

the wifi was horrible but then again we need to take more time away from our phones and enjoy family

the wifi was a little slow at times.

could not get wifi to work!

the wifi was slow.

wifi was good and water pressure and temperature was excellent

property offered a small gym, a customer laundry, and an indoor pool

it was very homey, the staff was amazing and the pool was open 24 hours

the breakfast was

breakfast selections were great, indoor pool with onsite fitness center and laundry

the pool was open 24 hours, and was very very clean

seriously, i just wish there was bacon on the breakfast menu.

was very comfortable, love balconie , we saw a bear ,breakfast was good ,we saw a bear ,i loved seeing the bear

breakfasts not offered, high pet fee

after booking a pet friendly room thinking the pet fee was already included like most places was charged extra pet

they charged a pet fee

loved the space inside. laundry room, and the kitchen is great.

upstairs tub insert unstable balance. kitchen drawer was missing face and exposed.

staff was awesome, location was good hot tub and pool were wonderful

that there was 2 bathrooms and that there was a kitchen saved alot of money from being able to cook instead of having to eat

the place was very clean and location was really great nice game room and pool area

did not stock the breakfast bar tuesday morning

pool hrs

love the disco pool party they had. rooms were clean and comfortable

the laundry room needed some tlc. ecerything else was great.

being able to have a healthy, delicious breakfast without having to go somewhere was a huge plus

gym was a 2 on a scale of 1-10

the location was fantastic, the staff was very friendly, great breakfast and very clean property

inside pool being open until midnight was nice to not have to rush back to let the kids swim

maybe the outside pool open 24 hrs

my grandsons loved playing in the pool each night

don’t offer breakfast anymore. not even juice or coffee

the kind lady at the front desk had to make two trips to the laundry room to find a clean set of king linens

of bathroom and cleanliness of room, a closet, iron, change for the laundry, you need to tidy up rooms everyday not every other

near it was to the downtown area, the breakfast was amazing, and the staff help was breathtaking

our room was right next to the stairs and the pool, and we had a great view!

better wifi

the beds were uncomfortable. and wifi was not good.

the wifi wasn't very good. i never could get my tablet to connect.

wifi didn't work hardly kept skipping

just that the wifi didn't work.

the indoor pool was wonderful, water could have been a little warmer, but the kids still enjoyed it

was very in happy about the fact was unable to use the gym i had actually switched hotels to this one because in the pictures i saw showed a bigger better

the pool but feel they should not let kids in spa they used it as a pool and adults could not relax in it and then running in pool area was not

breakfast was delicious, the room was spacious and extremely clean

i loved having a spa in my room, it made it very easy to relax

had a connecting room with our kids, so we were happy about that, and we were extremely happy with location

to the recent fire we would have liked to have been able to use the pool

booked two rooms because we were traveling with 5 kids

had umbrella at the pool my mom's in a wheelchair doesn't swim but likes to enjoy watching the kids swim but there wasn't any shape for

also had a pool for the kids

i like to convience of the area. the breakfast bar was excellent. very friendly people.

room had fireplace, comfy bed, super shower, river view, great restaurant and bar on site, dedicated parking for each room

staff ( man on golf cart) was very friendly, front desk woman were not real informative or friendly

a bar or cafe would be great

bar was broke

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

they allowed late check in/late check out (1hour)

wasn’t very clean ants on nightstand cockroach ud83eudeb3 beside the bed floor in front of spa bath very dirty just standing on towel to dry off got the white towel very dirty just standing

the hot tub and pool were nice and the view of the mountains and private balcony.

i stopped there a couple hours early to inquire about an early check in

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

they only had waterfall in pool on one night. the kitchen faucet needed to work easier

we didn't get the chance to try the pool but we will definitely be back with our kids

laundry facilities good

my room was clean and so cozy with a fireplace, kitchenette and balcony overlooking a pretty creek

breakfast was good

didn't know untill i got there that it was a $25 pet fee per pet per night

the location and the spa tub

pet fee

the pool was closed and being worked on. i really wanted to go swimming.

looked like they had remodeled bathroom moving the spa tub into it

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

we didn’t use the pool hot tub but saw it and it also looked nice

being old and having trouble walking, the steps to pool and hot tub made it very hard for me to get out

the breakfast was awesome

excellent place to stay very comfortable very friendly great breakfast every morning

it met all our needs, including the indoor pool and hotub

the whirlpool was a nice touch and was clean

they also have a very affordable laundry facility and fitness center which i didn't see listed under the amenities

was not near as big as the pictures, also the laundry facility was locked and no way to get

pool was closed

the bed was comfortable, the room and pool area were very clean

fresh, hot breakfast every morning

the location and value, also the bed was comfortable. the pool was so nice on a hot night.

gym, staff, location, funky vibe

the rooms and lobby are updated nicely, the staff is friendly, the gym is nice and well stocked

gym close

the website advertised a pool and when we arrive there is no pool available

not enough kitchen items to cook there

kitchen is there the beds were so comfortable and my grandkids loved there own bathroom also the pool and hot tub was awesome we had a great vacation

we also asked for a room by the pool which we did not receive

pool area closed a little early at 10 for a vacation

dirty, carpet dirty

their pet fee was less expensive than other places as well, so that was good

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

didn't get to take advantage of the pool

loved the breakfast

wifi was extra

the carpet was pretty nasty looking. the wifi wasn't very cooperative.

access to an indoor pool for the kids also free wifi

the wifi was quite spotty and kept disconnecting

wifi everytime we turned our device off we lost wifi not realizing we weren t online we used up

the pool/hot tub, the rooms, and location.

pool area was great fro kids and adults

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

the bar and restaurant.

staff, cleanness, price, pools and hot tub wonderful, and clean

the water park for the kids was so much fun

beautiful property, good location, very clean, gym was great and pools was fantastic

bar and pool hours need to be posted.

the staff and the pool the bar and the breakfast bar was awesome!

breakfast was amazing, very clean and organized, love the location how it's easy to get in and out

pool and hot tub hours close to early kids have so much to do in town that it rushed to get back to

pool closed a but earlier than we'd like breakfast was over earlier than we would have liked

absolutely loved the heated outdoor pool!

the kids loved the pool and breakfast

eat breakfast, too crowded

gym was closed due to covid-19 but website shows it still open

i loved the spa and the indoor pool

otherwise my kids enjoyed it

loud drunk man cussing by fireplace at night with kids present

perfect if you're traveling with kids

the pool was clean and had a fun little water slide

i wish there was a indorr pool.

not enough options at breakfast

hotel, great location, awesome pool, hot tub, and large fire pit

we loved the outdoor spaces that included an outdoor pool (zero entry with a small slide), hot tub, and fireplace with patio furniture

ean lot at that), fast wifi, heated indoor pool was nice

wifi did not perform well and there was no mirror outside of the bathroom

wifi didn't stay connected but we weren't in the room much to matter

the wifi was really spotty. i wished they changed up breakfast a little bit.

plenty of parking

i don't know if the pool heater wasn't working or what but the pool was ice cold

the hot tub land pool were so nasty i was afraid my kids would catch something ajax won't take off

there was no way we were going to let our kids sleep there

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

pools were a little dirty, but with it being a high accommodation weekend that is to be expected

the breakfast was exquisite

christmas decor and spa tub also activities

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

hot tub and in door pool were great as well

the breakfast was plentiful, delicious and surroundings tranquil

comfortable bed, quiet and good shower. availability of laundry facilities was good

really liked the fact that they had laundry facilities

breakfast could be improved.

we also loved the balcony over looking the river and the waterslide was a big hit with our kids

i’m not taking “points away” for this because it’s not the property’s fault that kids are loud in the pool

full kitchen was a huge bonus

heated pool

i loved that the kitchen was fully equipped, and that my suite included a washer and dryer.

kids will be kids and let the parents tell the children not the staff

we didn't get a chance to get in the pool because when we got back it was around 9 it would be nice if it was open til