breakfast was good. staff very friendly. easy check in.

staff and enjoy the hot breakfasts

breakfast was good and the room was good as well

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

the opportunity to enjoy a hot breakfast and coffee all included in the cost of your room.

pool was a little cold, and there were no towels but not a big deal.

breakfast was good and had quite a few things to choose from

that is not the fault of the hotel though, that is just how kids work

except for a few loud kids that the hotel can't control my stay was wonderful

good location and very clean. also, breakfast for kids was perfect.

staff handling breakfast

the pool could be warmer

breakfast was the best i’ve had at a hotel

the breakfast and staff...excellent.

great staff super breakfast spacious room

loved the pool and gym hours

loved the pool and gym hours

the pool door was blocked with caution tape

the hot tub jets did not work and the pool needed a good scrubbing

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

full kitchen, had no idea it offered that, this was a short stay so didn't really utilize it but in the

wish they had indoor pool

even though we got to breakfast when it was almost over the food was cold ud83eudd76 ud83dude29

the room was exceptionally clean, and well stocked. breakfast was excellent.

pool was never open

breakfast lacked variety & was not stocked well

pool closed at 10

breakfast can be a little bit better

breakfast was very horrible

during the checking in process, we requested the temperature of the pool, none of the staff knew

rooms were decorated really nice, dimmer switches for all the lights, weight room, and the pool

the pool stayed open a little longer

i loved everything, the room, the restaurant, the pool and staff were absolutely amazing.

80 degree pool

bar staff was impeccable

they allowed me a late check out

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

the pool was closed

the night manager very quickly changed our room and gave us a full suite complete with kitchen, living room, separate bedroom

there was a full size kitchen in the rooms as well

we didn't realize that it came with kitchen facilities (dishwasher, cooktop

new hotel, kind staff, new kitchen appliances, close to many restaurants.

breakfast was exceptional

breakfast as good and all the commodities they said would be there were

breakfast was so so. pool was dirty.

full gym area, nice pool table, lots of seating for the breakfast, nice pool room

the fitness center breakfast options late check out bed ample soaps provided

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

no kitchen knives, forks, paper towels, kitchen soap

kitchenette

liked the size of the kitchenette and the storage and smart tv

there is laundry in house, which is very convenient

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

pool wasn't mentioned on site and wasn't sure if it was open

the breakfast options were quite limited, i am assuming due to covid-19 safety measures.

hot breakfast

my kids spent a fantastic time in the pool

my kids spent a fantastic time in the pool

everyone was very friendly,the set up and pool area have beautiful

ahead of time even though my reservation said i could pay at check in, the “heated” indoor pool was freezing and we couldn’t even use it, we were woken up all night long from people

breakfast was good

were very nice, and it was located in a area where all my friends could meet for my birthday pool party

there was a full size fridge and some kitchen appliances such as a microwave and dishwasher

from services to breakfast everything was excellent

no breakfast, but coffee all day ❤️

no change machine for laundry

breakfast time could be longer into the morning. end closer to noon.

breakfast, offerings and parking

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

the kitchen was not open for room service. we had to order out.

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones would not call out to the front desk, and no info on room service

always like my stay at the property this place always be my number one choice for me and my kids

you had to get a new key for the pool and gym each day

pool and hot tub were unfortunately a little iffy, the hot tub had foam in it and the water was not

hotel rooms are clean, nice swimming pool and gym

i needed a separate key for the gym area

no pool

however, i had requested late check out, and she had not bothered to look before calling my room

work half of the time outside,the eggs was cold two morning had to heat in microwave,no pool to entertain kids

the pool did not work

pool

no pool, no elevator, no gym, no breakfast, spotty wifi

the breakfast could be better

water great, pool and gym closed

do not have any complaints, just if we could get more items in breakfast

no breakfast, just coffee and muffins

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

laundry room was rough

the suites are spacious and the kitchen is fully equipped with everything from plates, silverware and cookware to paper towels and

example where to do go for laundry where to get snacks from to exercise now it’s my turn

full kitchenette with dishwasher and full size fridge

really appreciated that i could already take some ready breakfast before 6:00am since i had to go to work at 6:00am

breakfast and loved how check out was at noon!

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

breakfast, nice to have a pool

the bathroom and it was quite and good breakfast

breakfast was pretty good

the focus of the kitchen should have been cleanliness and organization

i also like the kitchen area within the room

that breakfast is over at 9 it should be from 8-11

the breakfast was good. i enjoyed it

kids i guess

breakfast was pleasant each morning; choices were varied each day but had consistent menu items,

cleanliness and breakfast pool table was nice

i liked the location, breakfast, the staff are friendly, and the breakfast was delicious.

great breakfast (especially the yogurt)

the staff was friendly! room was comfortable and the breakfast was great!

business center, fitness center, and restaurant were all closed

loved the breakfast and enjoyed the pool!!

hotel was very clean and affordable and had a coin-operated laundry room

we stayed in the one roomand then i went to go use the microwave and electric in the bathroom and kitchen completely went out my husband had to go downstairs twice to get different room keys

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise was really really bad i called the

gym

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

adults time with pool

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less then an hour in the pool

early check in, and always nice front desk staff

the ability to have early check in

to see if we could get an early check-in before the celebration of life we traveled to attend started

kitchenette was advertised yet my room did not have one

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas told that would be fine

breakfast isn't that good, (no hot food), but it's pretty typical to just get a continental

breakfast was over priced, food was ok.

some of the breakfast fare ran out and took some time to refill, including coffee

booked for the pool, was told it’s broken

we did not get breakfast. we thought it was included with the price and it was not.

the gym was nice, too with modern equipment that was all in great working condition

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

stay here all the time when we travel to see my kids

did have a couple issues with laundry /vending services but nothing major

the breakfast was very good, hot coffee and hot food

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good exercise room - snacks always available - shuttle take groups to places

the gym

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is spot on… i would recommend staying

breakfast could have been better

the pool was closed .

the pool was nice, my kids enjoyed it.

didn’t make it to breakfast

everything thing was excellent! good service and great breakfast.

clean and comfy, decent breakfast

no breakfast location was fine

it had a laundry and the clerk was nice

laundry was expensive

no breakfast included. convenient location for my needs.

there was no breakfast worth eating..

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

a hotel in an affluent area i would expect a better breakfast

breakfast selection was good, but seating environment failed miserably

hot breakfast and dinner, indoor pool and hot tub

accommodations were great. loved the breakfast and coffee.

the food and drink bar closed a little early in my opinion

convenience of the free dinner,pool,hot tub.gym and the free alcohol was an added bonus

have late check out and early check out upon request

staff greeting,social hour, meals, popcorn, easy in and out, pool , cleanliness

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

the fitness center was always empty and all the machines work

sign in kitchen said not to take food to rooms but guests were not paying attention to the sign

the kitchen area

room was very home like and very comfortable i like that it got it own little kitchen area make u feel like u in a minnie apartment

had everything in the kitchen we needed

staff was great. nice that the gym was open 24hrs. lobby was inviting.

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

breakfast was limited for me due to having food allergies.

delicious breakfast and hot coffee around the clock

clean, options, breakfast, hot tub

pool, jacuzzi, breakfast (so so)

kids under 16 years old should not be allowed to serve themselves without parental supervision

available staff, excellent location; restaurants/bars in walking distance, near the library and a gym, across from gm in

lots of space and kitchen area

i like the full kitchen

the kitchen has an oven and dishwasher. just like living in a nice apartment. love it.

i even found a couple of nice pairs of emergency shoes and a quick trip to my gym for a massage

they body wash smelled soo good and made my kids and i skin real soft

another room outside our window, yelling screaming, cursing and it sounds like domestic violence, kids crying

i could not sleep due to kids running around playing on the elevator

my kids were terrified

the breakfast was wonderful the location was great

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

it was in a convenient location and close to chuck e cheese and parks for the kids

casino shuttle got there within 2 minutes whenever we wanted room was clean

my kids were disgusted

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of rooms

another thing is the pool

room, pool, breakfast

breakfast was wonderful will stay there on my frequent trips

weekday breakfast closes too early....at 9am.

the pool outside was nasty with a small amount of green water that smelled

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was cold out side i left we stayed in our car for 5 hours because we came from

clean quiet comfortable rooms pool and hot tub great for kids

the breakfast was good, a typical complimentary hotel breakfast

kids hockey team took over hotel and staff did not control them

everything was clean, friendly, accommodating & the breakfast was good!

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

every room comes with a kitchenette, which gives it an

very functional eat in kitchen

great location and kitchen

love having a kitchenette in the room

the pool was small. there wasn’t enough linen in the room for two guest in a two guest room.

breakfast was minimal

very nice as well they have a well oiled machine perfect place as well for long term projects , breakfast is served , highly recommended

need to do breakfast or vochers.

same meal everyday as breakfast. variety should be introduced.

the spa tub leaked at the how water faucet and the jets did not function properly

my toilet seat was broken my wife wasn't happy at all with that, if it wasn't for the kids wanted to go swimming we would not have stayed

that the people was all mean to my kids

kids running in the hallway

we had to buy cleaning supplies to clean our spa bath and bathroom

hot breakfast

breakfast was very good and pool was also very nice

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

but it would've been nice to have a microwave in my room and a laundry facility for guests

good breakfast with variations each day

a kitchen but you don't get dishes, glasses or anything

interesting kitchen in the room

also the small kitchen is really helpful for my life in here

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

room facilities with kitchen

they have laundry, coffee, thea, gym for free

complimentary laundry facilities

liked the complimentary laundry room and nice

no free weights or pull up and dip machine in gym

they even have free laundry

it was clean overall. however, very small spaces including the gym and pool. decent breakfast.

ahead to ask questions and didn't seem to know what kind of breakfast they served and what the pool hours were

it was a good size refrigerator and a nice little kitchen area

location had real dishes, the bed was comfortable, the shower was great, the food was great for breakfast, nice kitchenette area in room the fact that the pool stayed open until 11 was a major

pool area needs to be better stocked with towels

breakfast was very good. it was fine.

great breakfast and clean hotel, staff is friendly and location is great! will stay again

very comfortable beds, cleaning crew did a great job and breakfast is very good.

very clean and staff so nice! good breakfast bar.

it includes breakfast which is a plus

location was perfect and breakfast was great a great selection the room was very clean and decorated

the breakfast ladies were also wonderful

breakfast was excellent, probably the best i've ever had in a hotel

judy and debi were very friendly and helpful during breakfast

bathroom clean & bright. breakfast selection was amazing!

size fridge, stovetop, microwave, room set up with brand new toilet paper and kleenex, has free breakfast but just packaged muffins/ oatmeal

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

room was comfortable and the kitchen in the room helped me a lot during my stay at the hotel

breakfast was a mirage

nice kitchenette but no table to sit at if you want to eat in the room

kids enjoyed the pool area

had a hard time keeping up with the breakfast demand

friendly staff, very clean rooms, and breakfast was amazing, loved our stay and will be back again

staff, the food, the at home feeling, the hot tub, pool, fitness center, and everyone was everyday so friendly, nice and made you feel welcome, and

pool was smaller than expected, and cold.

the breakfast was good

breakfast lady was amazing

clean rooms, spacious and as usual the breakfast at the holiday inn express was great

pool was a little chilly!! and no hot tub.

pool was clean and a great water temperature

room was well appointed. excellent breakfast.

breakfast was not very great

i liked the beds and kitchenette

breakfast, is not the best. no microwave to heat anything up.

they had a nice diverse breakfast spread

one complaint: we didn't have enough flatware in our kitchen

much of the weekend we were unable to use the main hallway that provides access to the lobby, fitness room, and pool

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the room

i found the staff at the reception and in the kitchen really kind and professional

that the kitchen chairs needed spot cleaning.

front desk staff was 100% on point! breakfast was great and fairfield inn is hard to beat.

arrived at breakfast around 8:45-9 a

no pool.

breakfast was good. beds were comfy. pool was nice. staff was friendly.

smallish breakfast area

you also get free breakfast every day and coffee, orange juice, or apple juice

they offer a simple breakfast

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early for might even leave and go get breakfast if you drove

no breakfast

no breakfast was served because of covid

inn, suites, hallways, parking lot, pool, etc

breakfast could be a little better.

the pool n breakfast lol

only objection would be the pool hours for adults should be open a few hours longer (like say from 10pm-midnight) so we could

i like the pool the most because i love to swim. the staff was very friendly and over all nice.

breakfast (sausage, bacon, eggs, pancakes, etc

breakfast was very good

not that we didn’t like it, we ordered a suite to ensure we had enough room for the kids

our room ended up being 78 didn't want to turn the air conditioner on because i didn't want the kids to get cold the pool was so nasty and dirty it had dirty band-aids in it and nasty hair all

the soap dispenser didn’t work and the kids was loud

no power in half of the building dirty sheets wifi didnt work broken fridge

they claim free wifi, but they don t

sheets were stained the heat didn't work wifi no password things missing the elevator don't

no wifi or breakfast even though my receipt confirms both were available room had not been vacuumed in

no wifi working

my kids thought it was pretty cool to watch

wish there was an inside pool however it wasn’t a deal breaker

more towels at the pool area

bright parking lot, mostly quiet, good breakfast.

good breakfast

coffee was good. didn’t eat breakfast except toast on one day.

the person restocking the breakfast foods did a fabulous job of keeping everything well stocked

gym card didn’t work

love the frequency of rooms being cleaned and that it has a 24/7 gym.

it is a good no frills hotel - there're few facilities (just a gym & no pool) but if you don't use them you don't miss them

room we stayed in floor was not cleaned there was noodles on the side and under the bed and the kitchen floor was not swept or mop same issue but in their defense they are very short

i also used the laundry facilities they offer

full kitchen pool and all the amenities one could imagine ant within walking distance

the kitchenette and the workspace were excellent...

it was great in every way. i always like having a full kitchen - nice cooking experience.

parking lot is impossibly small

i didn't like was the arrangment of the chairs in the breakfast room

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

the kind staffs and the breakfast are the best!!

gym too small

the location and the bar staff were excellent.

the hotel bar was always busy

excellent. only disappointment was breakfast bar empty when i went still within time

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

fantastic, bar and restaurant food very good

5 mile from downtown royal oak and really close to a nice place for breakfast

to royal oak music theatre and had a lovely breakfast at a diner within walking distance

room was adorable and the breakfast spot was a knock out

the breakfast dinner didn't open until 8

they had a bar with lots of drinks, snacks to order, and free breakfast bagels, pastries, and coffee – would

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

great rooms, staff was amazing the kitchen was fully functioning would absolutely stay again.

very comfortable room . kitchen clean , having a refrigerator was a plus

i liked that they had a laundry room for guests.

can do laundry to the blankets too