the pool and gym were very clean and comfortable

hotel was clean and comfortable. hotel bar is great. food is delicious, and staff were friendly.

bar staff was impeccable

that would be the only thing that was a little disappointing but i made it work with the bar of soap and shampoo

great room, friendly staff, nice bar area.

the baby pool

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the hot tub jets did not work and the pool needed a good scrubbing

would like the pool and spa to be 24 hours.

the indoor pool was not open.

i didn't like the fact that the indoor pool was so cold.

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator so they didn't stack up in the room

breakfast clean and quiet area

very clean and spacious rooms! nice location and amazing breakfast in the mornings.

loved the food, bar and breakfast. the staff was amazing.

hotel was clean, pool was nice and breakfast was on point

the kids running in the hall

i also like the free breakfast and hot tub

was laundry outside our room on a cart

rate for a business travel with a hockey (small kids league) filling the hotel

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

add a swimming pool

breakfast was good and the room was good as well

one of the best breakfast for a motel that is free had a lot of stuff

nice breakfast

we didnt eat breakfast during our stay but would have if we had more time

wish they had indoor pool

i liked that it had a full kitchenette. it was like a small apartment.

the room was exceptionally clean, and well stocked. breakfast was excellent.

pool was closed during our 4-day stay

we didn't realize that it came with kitchen facilities (dishwasher, cooktop

the night manager very quickly changed our room and gave us a full suite complete with kitchen, living room, separate bedroom

the pool was closed

new hotel, kind staff, new kitchen appliances, close to many restaurants.

spacious with a kitchenette. clean, easy parking on a super busy road, but it's quiet.

breakfast was ok

breakfast was very horrible

pool closed at 10

nice, clean, and convenient hotel. good free breakfast spread!

breakfast lacked variety & was not stocked well

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones were down, so we couldn t call room service or the front desk.

the phones would not call out to the front desk, and no info on room service

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

breakfast was amazing

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

the gym didn't have any sani wipes.

breakfast as good and all the commodities they said would be there were

also the breakfast was fantastic, same stuff but with a nice modern twist

very clean, kind and helpful staff that made me feel appreciated. wonderful breakfast.

nice room, gym, lobby.

you have the option of doing your own laundry at $3 to wash and $3 to

you have a big kitchenette it has absolutely nothing in it

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

kitchenette

there is laundry in house, which is very convenient

kitchenette doesn’t t have pots, pans, dishes, utensils

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas told that would be fine

there could have been more variety with breakfast items

good continental breakfast but no eggs available.

to see if we could get an early check-in before the celebration of life we traveled to attend started

stay here all the time when we travel to see my kids

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

the breakfast was good

very good breakfast. enjoyed the pool

we were very happy with the breakfast

clean rooms, spacious and as usual the breakfast at the holiday inn express was great

the breakfast was delicious. king size bed was very comfy.

did not use pool or fitness center but checked them out - nice as well

control ac unit because thermostat had low batteries, kids were running down the hall around midnight, heard water dripping on metal from somewhere

room was spacious and comfortable. breakfast was great.

we were 2 adults and 3 kids and got a

noisy kids running and jumping in the room above mine.

breakfast was great on the morning of sept

cleanliness, the pool area and fitness room were immaculate

the kitchen was small with the microwave being tucked in the bottom shelf of the dining table

the customer service was really good and we enjoyed the pool

covid, it was surprising that they even offered a breakfast, which 99% of the others, do not

breakfast was very good with a large variety to choose from

weight room decor was nice pool open late

food that we did get for breakfast was fresh and good

only stayed one night so we didn't use the gym or anything

i requested a late check out and they were more than

breakfast, is not the best. no microwave to heat anything up.

the lady, don't know her name, but both times i stayed she is there in the am when i get breakfast

the breakfast was very good too

they had a nice diverse breakfast spread

breakfast was good and had good options, especially for ones that do not eat pork

breakfast time could be longer into the morning. end closer to noon.

the laundry is in the hallway outside of my room

close to plenty of restaurants and stores within walking distance, nice and quiet and free breakfast

breakfast, offerings and parking

from services to breakfast everything was excellent

selection for breakfast

pool was closed for maintenance the entire 5 night stay

pool heater was broken which was a bummer for the kids.

only thing i didn't like was that the shower doors did not stay closed and that breakfast wasn't included

should have updated that the pool was out of order and our room was really dirty in some places like the walls had liquid

pool opened too late for me

judy and debi were very friendly and helpful during breakfast

breakfast was very good

right across from the pool

cozy bed, clean bathroom, nice pool, friendly staff

had a small kitchen, was clean and staff was very polite and accommodating

good location and inexpensive and accommodating of late check out.

location good, rooms well insulated from adjacent rooms, kitchen basically good

location kitchenette staff was exceptional!

breakfast, no wifi no coffee not even a complimentary bottled water

pool area breakfast

the breakfast was fresh, and there were multiple options

pool and hot tub were unfortunately a little iffy, the hot tub had foam in it and the water was not

i missed breakfast.

hotel rooms are clean, nice swimming pool and gym

no continental breakfast

do not have any complaints, just if we could get more items in breakfast

doing laundry at the time but the great gentleman at the desk did his job with professionalism

pool is not open for the season and they do not serve breakfast at this moment

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

pool

pool

rooms were clean. family orientated. very peaceful. late check out times.

however, i had requested late check out, and she had not bothered to look before calling my room

i wish there was a pool to really make the hotel an even better hotel

especially the little store and laundry

room had a small kitchen and everything was clean

location, comfortable bed, laundry facility.

the staff was very friendly and helpful, i loved the full kitchen

you have to pay for laundry services and half the machines don't work

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

was hard to figure out how to register for a time in the pool using the app, but not the end of the

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good as

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a

saved hotels for my trip every year it was affordable and easy to get to and not only that the breakfast selection was suitable for

free drink coupon when you check in but have to buy dinner and kitchen closes at 8

there wasn’t anything i didn’t like the pool was a little leafy. i cleaned it

was horrible and the chef and kitchen supervisor just stared at everyone who came into the breakfast room uncomfortable

excellent pool/hot tub combination--directly adjacent (like one foot apart

of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only serving breakfast sandwiches and they security profiled us because he heard rap music loud and he came to

clean, spacious and hot breakfast

breakfast was wonderful, access to pool, clean room for the most part

breakfast was pretty good

the breakfast was good. i enjoyed it

i loved breakfast. convinced to highway. pool table pool ect.

get slippery and dangerous i seen a little girl slip after rinsing under the shower i understand kids splash and be diving anyway so water be everywhere

breakfast was pleasant each morning; choices were varied each day but had consistent menu items,

so clean, great breakfast, kind staff. amazing stay.

we enjoyed couple days stay in the hotel and liked the gym

early check in, and always nice front desk staff

i enjoyed the jacuzzi while the kids enjoyed the pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

did have a couple issues with laundry /vending services but nothing major

the location was great and pool was nice.

warm pool, nice, hot tub and quality breakfast

pool was smaller than expected, and cold.

we had our grandson and he went to the pool every day with his grandpa

staff was friendly, 2 miles from my home, it was clean the breakfast was on time

particularly like various parking entrances near rooms

breakfast was luke warm at best and dried out

the staff were super friendly! location was great and parking was easy.

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

a hotel in an affluent area i would expect a better breakfast

beds were comfortable the pool was open and they provided a hot breakfast and dinner, which was appreciated during this

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

have late check out and early check out upon request

the food and drink bar closed a little early in my opinion

lol if they had a bar on site and even stayed open till 12am

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good exercise room - snacks always available - shuttle take groups to places

laundry facilities good

you didn’t have much for breakfast, but it was adequate.

no clothes hanger in the bathroom not many options in breakfast

it's a small thing but i was pleasantly surprised to find non dairy creamers for the coffee at breakfast in 2 flavours

kitchen

the laundry room available has trash literally all over the floor and the front desk staff is no where

the room was larger than expected. and having a kitchenette and fridge were so nice.

it had a fridge and a laundry and a giant closet in the master

it has a kitchen

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

some of the people in our family said that the pool water and hot tub were too cold.

breakfast area didn't have enough seating for everyone

kids hockey team took over hotel and staff did not control them

breakfast was nice too

pool open late

breakfast it was amazing in the cooks did great and was so nice. plz give them a bonus.

nice room and awesome spa bath, very relaxing for two, great lighting in the room with dimmable bed lights

great bed, great shower, ample space, refrigerator, kuerig coffee pot, and a daily breakfast

the spa bath slowly drained no matter what we did but we were still able to use it.

kitchen

had everything in the kitchen we needed

the kitchen area

room was very home like and very comfortable i like that it got it own little kitchen area make u feel like u in a minnie apartment

i like that they had a kitchen and 2 t

overall everything especially laundry

was quiet, clean, very comfortable and equipped with a well-stocked kitchen

laundry room was free for guest

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks and beverages

they even have free laundry

staff was great. nice that the gym was open 24hrs. lobby was inviting.

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

kids wanted a soda. no vending machines and a soda behind the counter was 4 dollars!

pool area needs to be better stocked with towels

ahead to ask questions and didn't seem to know what kind of breakfast they served and what the pool hours were

breakfast was great

spacious rooms and the kitchen.

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

no breakfast location was fine

there was no breakfast worth eating..

laundry was expensive

laundry on site in lobby

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

pool, jacuzzi, breakfast (so so)

clean, options, breakfast, hot tub

didn't eat the breakfast but was not real impressed with what was offered

staff, great breakfast and facilities close to everything

breakfast here is fantastic

i could not sleep due to kids running around playing on the elevator

the breakfast was wonderful the location was great

the staff is great and the breakfast bar is awesome

and the beds was very comfortable my kids didn't want to leave lol

available staff, excellent location; restaurants/bars in walking distance, near the library and a gym, across from gm in

i like the full kitchen

the kitchen has an oven and dishwasher. just like living in a nice apartment. love it.

the room was clean and close to the elevator and laundry

i love that the hotel provides a full kitchen with dishes, pot & pans, and toaster.

not enough when staying 5 nights with 3 kids

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching outside our door, people talking loudly right outside our door at all hours, a kid

it was in a convenient location and close to chuck e cheese and parks for the kids

casino shuttle got there within 2 minutes whenever we wanted room was clean

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

that the pool was outside

it was clean it was pretty cheap breakfast in the morning

another thing is the pool

only thing i was happy about was an early check in

the spa tube room

i love full size fridge and studio kitchen

kitchenette, full sized fridge, microwave

amenities, kitchen, quiet room; excellent location

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

kitchen net the washer's and dryer's the space the area it's located in bunks and restarauntes and

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

love the pool outside

the outdoor pool is clean

the pool was small. there wasn’t enough linen in the room for two guest in a two guest room.

pool people were very nice love the area

some rooms the heat doesn’t work and the pool isn’t open my kids would love to get in

laundry, computer use, police patrol.

i ran the jets in the spa bath and a bunch of nasty mold

kids running in the hallway

we had to buy cleaning supplies to clean our spa bath and bathroom

for us, easy ride to the airport, ample parking, clean rooms and public areas, well priced, good breakfast

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing)

breakfast was very good and pool was also very nice

the free breakfast and out door pool

no breakfast

and there was no continental breakfast anymore

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early for might even leave and go get breakfast if you drove

they offer a simple breakfast

you also get free breakfast every day and coffee, orange juice, or apple juice

room facilities with kitchen

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

also the small kitchen is really helpful for my life in here

interesting kitchen in the room

a kitchen but you don't get dishes, glasses or anything

the pool it did not look clean it was a ring around the walls of the pool

indoor pool and complimentary breakfast were the best bonus features

the breakfast buffet

the pool n breakfast lol

inn, suites, hallways, parking lot, pool, etc

no power in half of the building dirty sheets wifi didnt work broken fridge

no wifi working

sheets were stained the heat didn't work wifi no password things missing the elevator don't

no wifi or breakfast even though my receipt confirms both were available room had not been vacuumed in

they advertised breakfast but there was none and there was no wifi so we had to check out early

breakfast was very good. it was fine.

great hotel ! clean and great staff ! one of the best breakfast

the bed was very comfortable and the breakfast was good

very comfortable beds, cleaning crew did a great job and breakfast is very good.

very clean and staff so nice! good breakfast bar.

kitchenett area was a nice touch even though i didnt cook there

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

the kitchen

that it has a kitchen and it don't feel like a hotel it seems like a apartment

i liked that they had a laundry room for guests.

the pool was dirty with slime

arrived early after a bit of a rough day and they allowed us an early check in

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed with tin where

the outdoor pool

pool green floor dirty from construction,rugs appeared never cleaned

definitely the outdoor pool.

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so it's still a

no breakfast complimented

they suggested a late check out because we were unsure when mom would be released

kids has to sleep on a dirty floor

choices for breakfast were good, i felt the prices were quite high for the value

breakfast!

hotel was clean, has a pool for kids, and offered breakfast

pool was overly chlorinated and burned our eyes and skin

too many kids

the breakfast biscuits with sausage gravy were very tasty

we had an early appointment and had to leave before breakfast was set up but could smell it and seen them starting to set up as we left

had a second floor room, could hear some kids running, jumping, screaming, laughing, etc above us

breakfast is very good, location is very good

good breakfast. friendly staff.

our room was clean and we enjoyed the hot tub and like the indoor pool

love that we have access to a gym and wash room

the room was comfortable and well laid out and we loved the full kitchen

laundry room

the laundry, gym common area and the dining area all was very clean and decent

the halls smelled like you were walking down the laundry isle at walmart

parking area well lit and safe

friendly receptionists and free laundry.

nice pool, sauna and hot tub.

24 hour gym and pool for adults

the pool was very cold and hot tub not very warm

i always have enjoyed good service, clean room, and excellent breakfast buffet

easy early check in and late checkout

very friendly staff, large rooms, good breakfast, and indoor pool (kids love it)

the breakfast was good and staff was polite

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

room was clean overall nice pool area one table inside one table outside breakfast was

pool....not too overcrowded....not too noisy for the most part...friendly staff

no indoor pool

i loved that they had delicious breakfast in the morning including a waffle maker

location was convenient, the staff was great (front desk was fantastic and accommodating), the breakfast was hot and fresh-the dining room tidy and clean

comfy beds. great price. nice pool.

i did not have breakfast.