location & pool

this made it so easy to get to where we wanted to go for us as well as the kids

loved the hot breakfast, would love a meat with breakfast. but still, great.

breakfast area need to be more spacious. we felt congested.

great location and very clean—like the breakfast and the gym.

gym was closed due to covid-19 but website shows it still open

gym is awful

very beautiful clean hotel. great place to stay with kids. great value for the money

of river rapids and mountains, fun circle slide and large outdoor pool and patio seating, best spa and massage we’ve ever been to

we took advance of the spa at margaritaville this trip and it was relaxing

our room was next to the facilities laundry wash room.

laundry facility wasn't working and staff didn't seem very friendly.

they also have a very affordable laundry facility and fitness center which i didn't see listed under the amenities

it was great for the kids. ac worked wonderful. an the rooms where nice an clean

small pool- smoking allowed outside rooms

kids loved the pool after a hot summer day

the breakfast was good and the staff was nice and helpful

to top it off, the pool was so relaxing after exploring the attractions all day

we didn't get a chance to swim at the hotel's pool, but our kids stayed cool by playing at the pad before going back to the room

the gym facilities are horrible

pool not available but i was very pleased they were diligent in keeping people safe

got an early check in

2 nice pools

pet fee is too high

breakfast, no laundry, no lounge, no restaurant

breakfast offered

no breakfast

have liked a brochure or printout of the motel so it would be easier to locate vending machines, laundry room, and other amenities

wish the pool was open passed 10 pm no breakfast

laundry/housekeeping staff arrived for work at 8 am with their car stereo blasting

clean and comfortable. pool and spa was nice. location on the river, close to everything.

we really enjoy the breakfast that's included, my favorite is the biscuits and gravy

we didn’t use the pool or gym so i can’t comment on that

the location is great! breakfast was good. very nice staff.

no early check in despite low resident count, uphill walk to downtown.

kitchen is there the beds were so comfortable and my grandkids loved there own bathroom also the pool and hot tub was awesome we had a great vacation

the pool was extremely clean and the grounds keeper was really nice

kitchen, location and we liked the apartment feel

not enough kitchen items to cook there

location with a kitchen so we could cook meals

i like to convience of the area. the breakfast bar was excellent. very friendly people.

a bar or cafe would be great

best location in gatlinburg bar none! fine room and really good bed.

no biggie though, because i bought a bar of soap from home

adults only and you have your own assigned parking spot

mattress where confortable, room was clean, clean lady was friendly, breakfast was good, also pool has

being old and having trouble walking, the steps to pool and hot tub made it very hard for me to get out

the laundry room was nice to have and we used it almost every day

pool

hotel has a nice pool, small lazy river, and a hot tub

not exactly on the strip and pool closed to early

great location; great little clean pool; clean comfortable room, great staff, very nice sitting area

the pool was crystal clear

very spacious rooms, and the pool was very clean.

the room, porch, pool, & even the area around the motel was very clean

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

the pool was heated, the room itself was nice and cozy

we liked our private patio for drying our swimsuits and the pool/hot tub area

the pool and hot tub were very clean and inviting

hot tub and pool were also very

pool wasn’t open or hot tub

wish they had a better variety of breakfast

of bathroom and cleanliness of room, a closet, iron, change for the laundry, you need to tidy up rooms everyday not every other

the room was very clean, the staff was nice, the view was nice and the hot breakfast was great with delicious options

pool and hot tub

the pool area was nice, as well as the fire area

working there were great from cleaning to desk to the two ladies who worked everyday to make breakfast so enjoyable and fun also the afternoon cookies were great

breakfast is excellent every day

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

good breakfast

we didn't use the pool but it was really clean

we chose such as fitness and swimming pool were out of order, considering that we needed the gym and booked the hotel for that reason we were very dissatisfied with the

the hot breakfast was good. the beds were very comfortable.

we were disappointed about the gym not being open

the gym facility was very poor

just to add one more thing the pool is in the basement along with the gym

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

nice pool

pet fee was

they charged a pet fee

laundry facilities on site were very nice to have and the hot continental breakfast was great

was very comfortable, love balconie , we saw a bear ,breakfast was good ,we saw a bear ,i loved seeing the bear

no breakfast

the pool was clean and nice

breakfast was more than ample and taste was excellent

not enough options for breakfast

everything in walking distance. being by the pool and on the 1st floor.

it was perfect that there was laundry facilities and the outdoor firepit was just right

the balcony and the spa tub

the spa tub was placed inside the room and was relaxing--you could watch tv and soak at the same time

it was very homey, the staff was amazing and the pool was open 24 hours

enjoyed the breakfast

there was no information in the room about how to use the internet, or how to use the laundry facilities

small kitchen

bathrooms and the kitchen were extremely clean, and we all loved that

the kitchen didn't have much counter space.

clean and spacious for a family of four . plenty of towels and kitchen needs

the wifi wasn't very good. i never could get my tablet to connect.

the wifi was weak in our room so we didn't use it much.it wasn't a big deal.

poor wifi service

the beds were uncomfortable. and wifi was not good.

just that the wifi didn't work.

the breakfast was good, however could’ve had fruit options.

the kids also enjoyed their time in the pool

the breakfast needs a little improvement

breakfast was good. it had a nice variety to choose from.

ev charger was crazy expensive

gym equipment could be better, but we got plenty of exercise walking through town and hiking in the

great breakfast buffet also

breakfast food wasn't great, but ok for $5.

for $5.00 the breakfast was great. big rooms.

beautiful rooms and the pool was the best we've ever seen

the suite was spacious with the option to close the door to separate the living room, kitchen are from the

there was a shower plus a spa tub

spa tub is amazing

was nice inside the room . spa tub was very nice . really really loud though .

ask for bath salts for spa tub

our kids couldn’t find anything to eat

the pool location isn’t great and not the cleanest.

the kids loved the pool, and we loved being on the strip, so you're in walking distance of everything

indoor pool was very nice for the kids to play and get cooled off

staff, clean rooms, showers with great water pressure, clean and quiet property, two pools, free breakfast, pet friendly($25 extra a night for each pet), potty area for pets, just overall a good

also had a pool for the kids

the bed was amazing. the spa tub was delightful. we had a full size fridge.

the spa room was excellent

booked two rooms because we were traveling with 5 kids

spa bath!

breakfast was good. the pool was great

friendly staff, great location, wonderful view, great breakfast and the pool was very clean.

booked the one king suite with a full kitchen

breakfast was very good every morning

breakfast stunk

has a great water park for the kids to play

was clean, close to attractions and the indoor splash pad/water park was great

everything was great especially the gym

everything!! the kids loved all of the slides and the pool.

the indoor pool was excellent and breakfast.

there was no pool

no continental breakfast or swimming pool.

com picture shows a beautiful swimming ud83cudfca‍♂️pool

free because there was an issue with the internet being down and no working tv, no shower, and no pool

we arrived two hours before check in time and they allowed us to early check in

the pool was lovely and had a great view

loved everything just wish i got gotten a spa tub bathroom. everything else was amazing.

the pool was nice and the vintage

pool not open late night

the spa tub was probably our favorite part of the room

it wasnt clear if wifi was free or if you would be charged a fee.

wifi was not free, had to be a member to get it.

location cant be beat, wifi is spotty but we still very much enjoyed our stay!

wifi wasnt the greatest. was able to connect but no internet access.

wifi was terrible, they tried to fix it while we were there and we still could not get connected

pools at the facility were very nice and the kids loved them

indoor pool , and the location it's in gatlinburg

location was great, laundry facilities were very convenient. price was reasonable.

i get stuff happens but alert people especially if they have kids and that’s their main purpose of being there is the outside pool

the pool always looked cloudy but the kids still enjoyed it

i wish we could have used the spa tub but we wanted to extend because of how great it was so we had to sacrifice lol

friendly staff, very clean, and love the spa tub!

age of room, balcony, overall cleanliness, pool, eating in the kitchen, parking, elevator

could use a few more breakfast options, but it was fine.

location great. parking easy. comfortable bed. spa tub awesome. fireplace cozy.

our ceiling leaked in our kitchen but maintenance came right up and addressed it.

stayed in a villa and it was more than big enough to accommodate my parents husband and 3 kids

the washer/dryer combo was a terrible feature that made it impossible to do laundry for a family of 5 who brought limited clothes

rooms are fantastic. full (full) kitchen, fireplace, big bath, etc...

self contained including laundry

no couch or sitting area, it had a full kitchen squeezed in it but with the darkness i was afraid there maybe be roaches

bathroom kitchen area missing stove

pool a tad too warm

parking was a little tight. pool was closed by 8:30 last night

great location, everything was walking distance. staff was nice. spa bath was the best part.

fix that wifi! horrible

i liked the tv and the wifi worked well. not many hotels have good wifi with everyone on it.

the rooms need updating especially the bathroom and beds. wifi was free but very weak signal

wifi did not work at all

breakfast was a bit sparce and tge wifi was terrible

and never had to get the truck back out, thank goodness because parking was actually the only bad thing about the place

the indoor pool was closed

room was spacious for three adults and two kids

rooms are nice, love having the eat in kitchen and living space

the location was great and great activity for the kids.

the breakfast was good

we had the breakfast and it was just enough and a cute cabin setting

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

is our 3rd year there, love the cleanliness,the rustic style, flooring, fireplace, breakfast the staff, location, everything that’s why we always go back

breakfast could be better for what you pay. dining room was to small

miniature golf right next door was an added plus for my grandsons

breakfast could have been better

tub was great on a rainy day, comfortable beds, free breakfast was good, pancake house and mini golf was next door

breakfast was good

inside pool and hot rub were down for the week.

the kids loved the big pool, and the area was large with plenty of comfortable seating as well as

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

great pool and very clean excellent for kids.

is a little humid from the pool, but that's to be expected

i didn’t mind too much but my kids did some whining haha

also, a lot of children running through the halls ( i think there was a kids tournament there )

full breakfast

loved the location and the staff. breakfast was really good.

the pool was nice, but the pool area could use so.e updates.

outside the building smoking at the laundry room with their kids 

breakfast was great. staff great. location perfect.

breakfast was impressive for being continental

little breakfast sandwich’s where good at breakfast good cleaning service (stayed 3 nights) always came

the breakfast had items the kids and adults enjoyed

the breakfast was exceptional

breakfast was delicious even though it was a grab and go

pool was down

weren't too impressed with the breakfast that the hotel offered

that the pool wasn't available. that's the main reason we stayed but we love everything else.

water in the pool was cold

the room was amazing and my daughter loved the pool

breakfast is average

location, pool, fireplace and jacuzzi.

close to downtown and the pool was nice for the kids!

the woman at breakfast was very crabby when we didn't show up until 9:45 because breakfast ended at 10:00

location was fantastic and the cookies was a nice treat for my kids

is good for something quick or kids

location, clean room, fireplace and balcony was a plus, staff was friendly, pool opened late for kids to swim

the room was spacious and good for our two kids

the fitness center was minimal and the tv didn't work.

comfortable beds, kids and i loved the pool and hot tub, and great location

how nice and friendly the staff were, the amenities of the pool and decent size room

we had a microwave, fridge, fireplace, and a spa tub

enjoyed the pool and spa area, however our favorite spot was the creek

microwave in the room, but it was downstairs where the ice and laundry was so it wasn’t too bad

outdoor hot tub, heated pool, fire pits, free breakfast...amazing.

breakfast was great

the pool wasn’t heated and was too cold for us and our children to get in and enjoy

nice indoor pool and outdoor hot tub

pool, gym, outdoor area, next to nice restaurant, clean

the large room and great breakfast

breakfast was good very good breakfast and walkable to the strip the staff was very friendly the pool was good and

the breakfast and the pool were fine

the breakfast each morning was very good

breakfast and great location

let me have a late check out

wifi signal was poor.

wifi connection kept getting disconnected.

no breakfast or wifi!

wifi coverage was poor

the wifi was very slow

the river,very comfortable bed and pillows,hotel manager was very kind and nice,i,oh and it had breakfast every morning,the man that was serving the breakfast was very sweet,i would stay there

place was perfect everyone was so nice the place was super clean and the breakfast was

the breakfast was cooked to order by tony

the breakfast was absolutely fabulous

the weekend breakfast was very good

my safe didn t work, the hot tub was so hot i couldn t get in it and there was leaves in the pool and they shut it down, this was the first time me and my wife was able to visit to see if it

after that and going to the pool area the cafe/snack bar guy on thursday afternoon was rude

at restaurants, bar

the water park which is just 2 slides a pool , hot , splash area for the kids, the water was so cold in the kid area and the lazy river

the first night we were there with a lot of millipedes in the bedroom, both bathrooms and the kitchen

the kitchen was great and the place was clean and comfortable.

comfortable and clean. we liked the pool.

the pool was clean, they have a nice restaurant with a bar and the location was great!

they have life jackets for kids at the pool in case you forget to pack one

wonderful customer service at check in, great location, clean room, plenty of parking, a nice pool, complimentary breakfast, and the

clean convenient great staff clean pool

weather was cold and kids wanted to swim so that was a plus

hotel is right on the river so the kids could swim in it as well

breakfast during weekends don't start until 7 am

the river is along the back parking lot so the kids loved being able to fish and play in the river

gym could of had more equipment.

wifi didn t work nor did the cable

wifi could be better

rooms a little run down tv and wifi didn t work

wifi didn t work at all, the beds were super uncomfortable, we kept getting bit by what looks

can't say much, but maybe that the wifi was hard to connect to and was slow, it is an older hotel but they are doing renovations on it

live music was great. nice pool and grandson loved the arcade.

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

heated outdoor pool, lazy river, planned activities for adults and children every day

we also love that the pool is heated and that they have a bar and restaurant right in the building

heated pool, hot tub, lazy river, 2 fire pits, giant games for kids to play, an arcade, pool tables, bar,

the location was amazing! we loved the spa tub❤

were backwards and the one that was supposed to be hot was broken, i wasn't told about the extra pet fee of $45 until check in, no breakfast and the view was the parking lot

pool needs more of a shallow area

spa tub took like 2 hours til fill

pet fee unreasonably high

saw a small roach in kitchen

the need more lighting around the kitchenette and in bathroom area.

to cross the street to get to the pool

was supossed to be a river view but we had a view of a trailer/rv park on the other side of the river with people sitting out on their

my grandson enjoyed having wifi and the swimming pool

complementary breakfast was really nice

the breakfast was great. the beds were very comfortable and the location was perfect

loved the spa and room. we have booked for next trip. was quite.

air conditioning took forever to cool off the room and i wish breakfast was served longer than two hours

didn't have breakfast

the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

free wifi

at worked well), microwave and fridge were nice additions

only negative is that the wifi was bad, wouldn't keep connection and very slow.

wifi signal very weak and could not connect in room.

love how clean rooms r and close to the pool to keep a eye on my kids

my kids loved it tho

place to stay especially with kids and family

breakfast was great

very clean property rooms and staff was great. kids liked the breakfast bar

rooms clean. easy to park. breakfast ty

clean. super breakfast. lawn and property maintained daily.

area and very clean room and pool

beds were comfortable. breakfast was good. staff were friendly. great place to stay.

was very noisey early in morning being next door to laundry onground floor

staff at front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

the pool was on the smaller side so it was difficult to swim at times with so many people.

room was clean- staff was very friendly - breakfast was great as well

always stay here. clean, great breakfast, friendly staff and great location.

great! very good breakfast

beds were uncomfortable,the indoor pool heat wasn't working so we were able to use the pool

our room had a spa tub but it was missing covers on the jet holes so didn’t feel comfortable using it

i think the pool should have been open later than 10pm

room was nice but not very clean the spa tub was broke and that's the reason i booked the whole

the walls are so thin we were up for two hours (1-3 am) listening to the jets of the spa in the room behind us

the indoor pool, playground, gym, arcade, and jump pillow are fun

however, we sit at the kitchen table instead, which worked out okay

the swimming pool could be warmer

i like the pool. i like my own bathroom. the lazy river was fantastic.

great location, cozy and well furnished — we even did a load of laundry during our stay — and beautiful views

there is a sofa bed but i would say only for small kids (mattress is really

my kids would have loved it if the pool were opened…

very accommodating for early check in and late check out

laundry not working

breakfast, fresh, hot meal, 24 hr coffee available in lounge

the pool is small but it was nice refreshing and clean

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

pool and excellent staff, kezley was very nice and gave good advice for where to eat

the best part is that the pool is open 24 hours a day its small but its nice and clean

although we didn’t utilize the pool, it looked very nice

there wasn’t a breakfast. if they added that they would be my go to hotel.

no continental breakfast or breakfast options. small bathroom.

the hotel the rooms were nice and clean they even had a pool for us the location was great the kids slept very well and so did i it was very safe environment i liked

do i wish i had picked another hotel cause my kids had to experience this on fall break well yes

motel room was very nice the pool was very clean the staff was amazing the price was outstanding

there were kids running down the hall around 11pm-12 am on the floor above us.

that there is no indoor pool

the room was a little small. pet fee

outdoor pool

clean laundry room

there’s also a place for laundry if needed

how close it was to the golf course

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

small pool

clean, friendly staff, and a wonderful pool

my grandaughter liked the pool

great location, great staff, clean room, clean pool, good coffee.

nice staff. great location. clean rooms. pool was clean.

they had a pool. the room was plenty big.

the remodeling and new beds are nice. pool looked recently refinished also.

the spa tub was relaxing after a long day

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

good water pressure, spa tub is big enough for 2 and worked great, a/c worked great

very clean. it was an older motel but it was very clean. pool was clean beds were clean.

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

we stayed in room 201, this was one of their jacuzzi spa tub suites with fireplace

great breakfast and indoor, heated pool

the room was clean and quite large for a hotel room. the indoor pool was nice too!

only thing i didn’t like was people allowed to smoke at the pool

couldn t get the wifi to work while we were there even though they gave me the info

i couldn t connected wifi

wifi was very spotty, they did warn us at check in. everything else was very good

wifi didn t work continuously but we were on vacation so didn t really need it except for at

the wifi was not that good could not keep connected you be on your phone and then lost it

the pool was small but so are our kids so it worked for us

lots to do in area from titanic museum, things for kids and shows

our room was a king suite/spa bath and was absolutely stunning

the spa tub in the room, balcony, and electric fireplace in the room was perfect

pool was a little disappointing

wifi is not strong enough. had to be by window to get to work.

there was no wifi

the cable and wifi did not work at all during our stay

could not get on wifi. room needed a small table for coffee maker.

we had no wifi or tv for most of our

that the pool was open. the rooms were big.

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

would be lovely if the pool was heated but overall nothing to dislike

sharing the pool with the ducks.

the pool not fixed

staff was very friendly and helpful!! hotel was pretty and the breakfast bar was great!

although early check in was not available upon request

we love the onsite bar and breakfast

clean, comfortable beds and great pool area for kids. awesome breakfast bar!

the wonderful breakfast. just as good as going out.

exactly what my kids wanted with the pool and hot tub

fitness room really small, no free weights

pool was perfect location. breakfast was great with many options for everyone in our group.

fitness room

pool open 24 hours

need more chairs at pool , and pool was cloudy

clean and the swimming pool was the best part

everything was great! krispy kremes with continental breakfast. no pool curfew

outdoor furniture and furniture around pool was ready for up grade

great location right in the strip! by everything! restaurants, golf, go karts etc!