breakfast and staff service

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

they have created a large lush tropical garden in the middle of a golf residential development

pool is like a little oasis without any disturbing noises from traffic or constructions etc

perhaps have more options in the restaurant menu and more service at the pool.

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

the pool looked amazing and also the jacuzzi, we

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

swimming pool is small but nice and warm

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

main pool only opens friday through sunday

i enjoyed the room and the pool and gardens.

just swimming pool and spa

the spa has great services and their massages are truly repairing

the pool area, the pristine hacienda, the surroundings.

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

great pool bar!

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

the property was large and accommodated many people with pool access

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

we enjoyed walks around the grounds and were able to take time to use the pool several times

swimming pool, cleanless

awesome pool and jacuzzi

the spa offers good massages and they offer yoga classes and ceremonies

spa is amazing

great breakfast. room was great, as well. and enjoyed the grounds and pool.

they offered us the spa to change as they did not have the room ready

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

the breakfast could have been a bit better and it didn't have many options.

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

great pool with “infinity” ledge and apprx 25m length for laps.

the fitness room and pool area were great

wonderful pool, quiet room, and good wifi

room need some updating. wifi didnt work in the room.

min drive from downtown) and the wifi was decent

the hotel is in a nice and quiet spot

termittent once or twice) throughout the entire stay

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

good wifi throughout

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

the huevos rancheros for breakfast

the swimming pool on site was also available for use on request which is kind of strange

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the description said no wifi but they did have wifi so it was a nice surprise

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

place, breakfast, hospitality.

second pool on the upper level was a little dirty and neglected compared to the other pool

pool and brunch on sundays

the grounds are gorgeous and the main pool was super peaceful and relaxing

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the beds are super comfy and the pool is awesome

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

the wifi, staff & location were good.

close to historic center with good wifi

bit dated, holes in the bed sheet, wifi only worked for a few hours.

the wifi reception in the room was good, though

they have wifi just at the lobby but they were working on that

poor wifi

electric power kept going off for half of my stay meaning no electricity no wifi

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

beautiful property with garden and pool

pool is lovely, rooms are huge, balconies are gorgeous

comfortable bed and delightful pool

the breakfast that was included was very generous, fresh, and delicious

no breakfast available until 0800 which is a little late.

my favorite thing was having breakfast on our balcony

the swimming pools were ideal for the kids and they meet lots of other kids

hotel was fabulous, especially the gardens and secluded pool areas

and there is this pool with saltwater that was only gor us during the time we were there

no hot water even after complaint made poor gym facilities pool v small

the temperature in the pool, the food is excellent, amazing garden

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

the wifi never worked in my room or in the courtyard outside .

wifi very poor

wifi reasonable

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

the pool and gardens are beautiful

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

there is a nice pool and food is served outside the rooms, which was a great touch

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up