we enjoyed walks around the grounds and were able to take time to use the pool several times

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

swimming pool, cleanless

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

gym and pool are good

good wifi throughout

food, service, check in, garden, pool, everything is perfect

staff

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

the swimming pool on site was also available for use on request which is kind of strange

the grounds are gorgeous and the main pool was super peaceful and relaxing

the pool is warm and long that you can swim, i strongly

breakfast

second pool on the upper level was a little dirty and neglected compared to the other pool

place, the rooms are a little old but they have everything, breakfast is amazing

loved the infinity pool and view from the room.

i asked for room facing pool

clean. end. good breakfast

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

the fitness room and pool area were great

the wifi coverage was very good on all levels

the food, the room the wifi

and the place in general but for me the most important thing was the wifi which was excellent

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the hotel is in a nice and quiet spot

wonderful pool, quiet room, and good wifi

min drive from downtown) and the wifi was decent

room need some updating. wifi didnt work in the room.

termittent once or twice) throughout the entire stay

beautiful property with garden and pool

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

the gardens surrounding the facility was great, the pool was great

the description said no wifi but they did have wifi so it was a nice surprise

the swimming pools were ideal for the kids and they meet lots of other kids

and there is this pool with saltwater that was only gor us during the time we were there

hotel was fabulous, especially the gardens and secluded pool areas

gym machines not only are very old but also needs some maintenance

don't get me wrong, i love kids but it was the only place in the whole

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

amazing swimming pool and privacy

there is a nice pool and food is served outside the rooms, which was a great touch

he found us a driver, and he communicated with a local spa to book us appointments

beautiful pool and room

the wifi, staff & location were good.

close to historic center with good wifi

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

they offered us the spa to change as they did not have the room ready

breakfast is unbelievably generous and delicious

the included breakfast was served (not buffet) with multiple choices - and was delicious

comfortable bed and delightful pool

my favorite thing was having breakfast on our balcony

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

pool and garden are in good shape

they have wifi just at the lobby but they were working on that

the wifi reception in the room was good, though

bit dated, holes in the bed sheet, wifi only worked for a few hours.

poor wifi

electric power kept going off for half of my stay meaning no electricity no wifi

rooms are very big, and very clean and modern with cable tv and wifi

bed was very very hard, tv was very small and wifi only worked in common area because the signal was not strong enough to reach room

wifi very poor

wifi reasonable

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

great safe parking. nice staff. clean modern room. pool. complementary coffee

great pool in a lovely setting

location, lovely setting around the pool, cool building design and friendly staff

there was a beautiful pool well maintained

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

nice pool very clean

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

pool is nice during the day, jacuzzi is awesome during the night

pool and spaces

.

tv worked as did wifi

wifi only worked outside of the room

very basic room no breakfast surrounding view from window.... rundown parking lot

location, it has a restaurant, private parking

the grounds and pool are very nice

the swimming pool

the pool was well heated

families let their kids jump and dive, play ball and take over one pool completely

location, very nice pool, good restaurant

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

grounds were fantastic, so clean & well maintained with swimming pool

we also ordered room service which was very good as well

the rooftop pool was lovely and the overall service was top notch

the rooftop pool was nice

we expected the pool area to be cleaner and more upbeat

so great music there, nice for

pool maintenance

right next to the pool area one of my favourite places in mexico so far on our

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

pool on roof small but lovely

great pool bar!

also, the pool was not heated so we couldn't really use it

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

service and spa was great as i remember it

kids enjoyed a lot the swimming pool

the gardens are fantastic. nice spa services. food was great

breakfast was wonderful. beautiful romantic spot

i wanted an authentic mexican breakfast and i feel the hotel offered it

everyone that goes must get spa treatment at maikiki spa

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

the spa was also absolutely amazing one of the best massages i have ever had

there is free wifi

loved the pool

sthetically, i didn't end up swimming) but it was covered in the

also there is swimming pool

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

wifi signal seemed weak in the bathroom and would sometimes get disconnected

cleanliness wifi

wifi signal was amazing at the room's desk and free

parking to far from our room

pool room clean.

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

the waitress would serve the mexican clients around the pool but never came to ask me

hotel garden and pool are very beautiful and relaxing

nadian) if i needed anything

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

you could not take snacks drinks to be by pool

the heated pool, front desk stadf, the food and service at the pool.

t it was surround by beautiful gardens)

showers were only warm not hot, there were mosquitos by the pool

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

good little restaurant in the hotel courtyard and good wifi

hotel, great wifi, room is very large, king size bed very comfortable

wifi was awful

lots of stairs with walkways over the small pool

has a nice swimming pool and jacuzzi breakfast was very good

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

the pool was clean and the chocolate strawberries and wine were exceptional

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

so private; we enjoyed the pool and private yard in the afternoon

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

nice and comfortable facilities, also they offer a very good spa service.

was great in most instances, room service was quick

spa is ok, massages are good

spa was great for couples massage

location was very good. swimming pool, gardens and views were very nice

big spacious room, great customer and room service

was freezing); the elevator wasn't working

location. free parking. big bathroom.

the swimming pool is nice

we couldn't get in the pool

the sheets had holes. the heater didn't work and the water in the pool was really cold.

recreation room and gym would greatly benefit from improved lighting

the first portion of my stay with my family with little kids (swimming pool, tennis courts, mini golf, futsal)

not well maintained. the gym looks terrible and a little dirty

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

t 70% of the pool) but

pool is a a big disappintment because its all one size instead of going from 3 feet

the pool and the gardens

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day, this is the true resort in the mountain

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

friendly staff but double charged me! parking situation was good very well lit

asked for pool side view, never got that. asked for early check in, never got that.

parking was safe, walled inner yard

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

amazing place, fountains, garden, pool, comfortable rooms

property was beautiful! staff was friendly. pool was great. 10/10

main pool only opens friday through sunday

excellent facility with a great pool area

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating