room design big room free massage chair in the room free parking cable tv nice staff late check

loved the large kitchen/dining area although we only stayed 1 night and didn't use it.

good location for an event at sharp park golf course.

disappointed i booked this place for its kitchen

in my life have i rented a room with a kitchenette and had zero cups, plates, utensils, or anything cook with

roomy and clean, there was an actual kitchen w stove that was a wonderful surprise

wow everything. beautiful room, great breakfast, and close to the bart.

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

the staff are all great (front desk, shuttle drivers and breakfast room)

this seems a huge waste of resources given the hotel has a proper kitchen area

free shuttle from airport was very handy as i arrived quite late at night

coin laundry and comfortable clean rooms are pluses

very close to the airport and the hotel provides free shuttles every 30 minutes

the shuttle service worked perfectly

friendly staff, free airport shuttle, nice room

the free shuttle was much appreciated and it leaves every half hour

beds, location to airport, good for a quick stay, fridge was handy and gave me a late check out till 12 for free

the gym facilities were clean and organized with great workout options

- brilliant breakfast - even at 4am

the hot tub and pool were also very nice

the free shuttle was easy

good location for the nextday flight. very good breakfast.the swimming pool is small .

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

liked the fitness room

i was able to get early check in and late check out

i was able to get early check in and late check out

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

this location with heated pool, laundry, close to airport with shuttle

i’m flying out to japan and the airport shuttle is so convenient

pool was super clean and warm

they had a facility to do laundry, i needed that.

i love the fact there is a free airport shuttle although it is only available in the morning

i would have to reserve the shuttle

stay away from the laundry

it offers courtesy shuttle from and to the airport

great breakfast before our shuttle to the airport!

convenient location for my activities at lake merced golf club

clean rooms. convenient to the airport. good bar and restaurant. great staff.

staff was really good! gym was also good enough.

handy for the airport bed comfortable rooms big gym decent

new gym a

the bar was comfortable & convenient

excellent, quiet, clean....it would be nice to be able to have got a later late check out....

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

old worn patio furniture at pool and in lobby

the gym was closed

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

liked having king size beds with kids

breakfast was a great variety of foods in a nice big room with plenty of seating

the hotel was willing to do early check in, a plus

clean, large room, great breakfast choices hot and cold, friendly staff

the room was ok. the staff allowed me a 30 minute early check in and check out.

great airport shuttle too

wifi fast

location near airport free wifi and parking lot friendly and helpful staff good breakfast clean, quiet and comfortable

wifi didn't automatically connect so had to waste time on phone getting connected

the wifi barely reached my room on the 5th floor.

clean comfortable rooms + good breakfast + friendly staff + free wifi + very close to airport and rental cars + easy access from

the delicious warm breakfast provided a lovely start to a long day of flight

large room, good breakfast and gym.

new. clean. great breakfast. shuttle to the airport.

staff was very friendly. location was very neat and tidy. breakfast was good.

the gym open 24 hours we recommend

free shuttle

clean , friendly stuff and gym bus stop and cafe right around the corner

conveniently located near the airport & shuttle service.

they did not have working laundry services as advertised

very nice common areas, quality rooms with fridge and microwave, and there is also a small gym available

very helpful staff free breakfast free parking right next to airport

everything, i would add more breakfast toppings

gym was not fully functional

staff was friendly and all facilities were clean (gym, eating area, parking lot)

breakfast could be better..

central location, offered late check out

early check in. late chexk out

right off highway. early check in

breakfast was fresh and tasteful

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

excellent breakfast & great coffee.

no laundry bag aswell

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

the breakfast was consistently good, and our family had breakfast every morning

the room is big with 2 beds, sofa and kitchenette, all for our comfort! it's dog friendly too!

spacious room - good breakfast

also i didn’t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already grabbed the chairs and wouldn’t let you

was clean and arranged early check in

breakfast is pretty sad. i wouldn't even call it breakfast...maybe snacks.

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

was no breakfast in the morning or no more

breakfast is only coffee and packed danish or breakfast bar

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

pool not open

it has a small gym and heated spa and pool

and the service sitting at the bar was underwhelming at athe moonraker

the heated pool is super warm and the hot tub is awesome

wifi died for an hour but there was no on in the hotel in the morning to help

wifi is not included, you should register or pay for it.

parking is not free. the wifi didn't work at first we had a hard time connecting

parking was 23$ plus tax. wifi was 6$

wifi speed is not bad

proximity to the airport and shuttle.

had to wait a long time for the airport shuttle upon arrival.

first room we were given was smokey and near the breakfast area which was on the second floor in the center of the rooms

quiet location but quick to sfo and free shuttle & breakfast

quiet location but quick to sfo and free shuttle & breakfast

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

keep coffee flowing for breakfast.

privacy, ammeneries, free laundry!

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and night

great breakfast and laundry facility

plus, we had breakfast included which is always a bonus

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

breakfast had healthy options

i liked the quiet atmosphere, convenient location, and the free breakfast

loved the gym…& i loved the view while exercising/danced

the bed & wifi

wifi

the wifi block some of the websites

wifi was good and there wasn't too much noise from the el camino real

some food and by midnight nobody was available to provide instructions on how to access the free wifi

nicks restaurant and bar is rocking with great food and music right next

early check in was available for 20

there is a restaurant with a bar next door and the parking is packed at night

i was staying there with my girlfriends there was a live band so we enjoyed some drinks by the bar and also enjoyed the music

i have at&t service and only get one bar in the room and outside

i also love the ev chargers and appreciate being able to wake up to a full charge

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

it made a difference as we have large kids who can't share a full

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

the kids slept through it

beds are comfortable and there is an inside pool and gym

that the evening bar wasn't not open

amenities - no coffee or breakfast without paying; no microwave in the room; laundry facilities were gross (only 1 washer and dryer for the building), it was coin laundry and

shuttle only runs certain hours

loved that a gym and laundry mat was available

free breakfast, clean room

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

service breakfast

we choose it for the proximity with the airport and they also offer shuttle service

breakfast not good

staff were really welcoming and arranged both a late check out and early check in for my family

handy free shuttle bus to and from airport

free shuttle to the airport, location and price point

noisy, kids running around playing in the elevator

breakfast is okay, better than nothing

good shuttle service and great wifi

very close to airport, nice rooms, private parking, strong and fast wifi.

wifi is fast and

wifi was sometimes slow or weak.

the wifi was very weak and did not work for either of our cell phones.

t i like the fact that it was secured walkway - nice touch wifi was unsecured per my devices but maintained with no

terrible wifi speed. 4mbs per sec?

easy to maneuver, clean, free filtered water. solid wifi.

room window alongside a walkway

we needed ice machine, microwave, fridge, good wifi

the views were gorgeous (especially in a sunny day), kids enjoyed the pool, and the beds were very comfortable

information about the swimm8ng pool was not in the room, so we missed it.

indoor pool with warm water and ocean views

the enclosed heated pool has the best view ever

enclosed pool. great for the kids

grab and go breakfast.

the room is clean and spacious. breakfast is very good! unlimited coffee ofcourse

good small gym, close to airport and free transfers

there was young boys messing around acting out around the pool and gym area with no adult supervision

also wished the pool was working

modern design and quality bedding, furniture, tv, wifi, lighting makes staying there very enjoyable

great gym!

i loved the nespresso coffee in room, the great gym and floor to ceiling windows stretching the length of my room with a beautiful sunset view

bar and restaurant were closed

instead, we were referred to the marketplace or room service

hotel - very friendly staff at check-in, gave us an early check in as they had a room available, great ambience, felt like a resort, jacuzzi/pool was

room, gym at the location which was open 24 hours so great when you’re jet lagged

early check in was available.

the gym room has a nice selection of equipment and is rather spacious

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast large property short walk to town stores grocery restaurants

a hilton standard hotel for a really great price, with free wifi (has a security issue though) and free parking, and by car it's less then 10 minutes to the (+) tidy, friendly, good facilities & free wifi + parking (+)clean, tidy, friendly, good facilities & free wifi + parking. (+) also the wifi service was fast (-)there should be free wifi for all guest rooms (-)dark room, bad wifi, old furniture (-) the free wifi was terribly slow (-)pressure in the shower, lighting, clarity of instructions about wifi; choice of people in adjacent room or my room assignment (-)evening staff at reception unfriendly - parking is expensive and without security - paying for wifi on top of an already expensive room - hotel was pretty empty but they gave me a room with a (-)no lights outside in the dark, no charger ports, carpet was very dirty, you need to pay money for wifi, everything was dirty this hotel needs to have a upgrade this is the worst hotel i've ever

my flight arrived quite early i was allowed early check in which was great

the staff provided my requested early check in with a short wait

requested early check in

we like a clean hallway, a big and nice room and gym and staff

easy parking and access

and had everything we needed in the kitchen

a large size kitchen with all of your full size appliances for longer stays was a great addition

appointed, modern design, full kitchen, comfortable accommodations with parking right next to the front door

designed, private driveway and parking

had a late check out and helped a lot

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

the gym is quite small and a bit small

pool was not open

dated old. needs updates. pool no water. blah.

breakfast was the low point, as it was just a sparse offering of selection.

good laundry

hasn’t fork or container to heat the food at the kitchen

was a kitchen with a stove and microwave but there was no cutlery or plates; even plastic/paper stuff

the kitchenette would be particularly helpful if you were staying multiple days

delayed check-in later in the day, the kitchenette was not worth the additional costs.

i couldnt get a room w/ kitchen

excellent breakfast, friendly staff.

i really like the breakfast and its convenient location.

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

large room with kitchen area and nice bathroom

the gym was well maintained, and the pool was well maintained

i liked the art above the bed and the wine bar in the the lobby

great value & comfortable room. late check out allowed.

we travel with 3 young kids we have other expectations

a fun wine bar also available ud83dude0a

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the lobby

modern, clean, convenient, great shuttle service

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

friendly and helpful staffs, gym on site free wifi food onsite / snacks

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

the wifi was hit or miss kept kicking my mobile phone off the system

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

she didn't provide information on free wifi for members or any perks associated

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

able to hook up ps4 even though when i checked in they said it would be able to hook up to wifi bathroom shower head and sink were broken and fridge kept making

staff very pleasant & helpful great breakfast will store bags able to do laundry

staff, breakfast

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were not staying at

nice room. easy check in. big breakfast. a bargain.

the hotel was very close to the gymnastics event my daughter was participating in.

great resturants a block away or if you not wanting to leave the hotel has inside dinning and bar too plus free wifi

but why would you let someone have a late check out at 4pm when the room was occupied starting at 3pm, check-in time

kids took over the pool splashing like crazy and well

quiet and loved internal courtyard flexible early check in

good: early check in was free

breakfast was amazing, nice staff, good gym, great location, spacious room, very clean, 100% privacy, low deposit

and everything especially the comfortable beds and pool during summer

it also features an outdoor pool, though i didn't have time to use it

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

also enjoyed the pool, after a long flight

it had a couch that turned into a bed and a big kitchen area

kitchenette was a plus

couldn't use the sink in the kitchenette

the room was huge and the kitchen was a nice bonus

we stayed in deluxe room with kitchen

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

clean, nice area and convenient location and a shuttle that takes guests to the

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

room was clean and big. location is good and so is the shuttle service

nice clean rooms with comfortable beds. free shuttle was so a bonus

very poor wifi.hardly works. noisy air-conditioning.

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

free wifi in the room.

located near the airport, free shuttle, nice room with great bed and pillows, good wifi

non free wifi, far from the downtown

the owners accommodated an early check in, and baggage storage after we checked out, along with public transport directions

the kitchen needs cleaning and refurbishing

there was a kitchen and a laundry room available

this hotel is dirty (ground, restrooms, kitchen - old food moistened in the microwave, etc..).

nothing to cook on the kitchen , you need your own stuff

was no breakfast and the kitchen area was closed and they had that as a amenity when i book the room , also i chose a

there is great coffee and a wonderful breakfast - i had to miss the happy hour but i'll be back for sure

the room next to the kitchen and it was a bit loud at 6:30-6:45am when they were brining in the breakfast and preparing it

breakfast was nice with pastries, bagels, fruit, cereal, juice, milk, yogurt, etc

late check out was a boon

there is a fantastic social feel to this place, with breakfast served in the communal kitchen and dining area, and the daily wine and cheese social a

the bar on the first floor makes noise all the night

very noisy bar on the first floor.

allowed early check in, clean facility

i thought there would be like hand soap dispenser or small bottle but it was just the bar soaps which i thought was kinda weird

good local bar and coffee shop and good options for food walking distance away

though our stay was short and we didn't need to do laundry, i noticed the coin laundry that looked very clean

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

guest laundry a bonus

supermarkets, laundry and lots of bars and restaurants within walking distance

free safe parking , excellent location and laundry facility

late check out was given with out haste

breakfast is very ample, although fresh fruit salad would be a lovely addition

hotel is beautiful. suite was lovely. kitchen was the best of our trip. breakfast was very nice.

the kitchen could have salt+pepper. the pillows could be fluffier or more in number or both

nice that they provided standard hotel breakfast.

it had a full on dining room, kitchen and living room

location, friendly staff, they stored my luggage for both an early check in and a late check out

the staff were super friendly and accommodated our early check in

location, friendly staff, they stored my luggage for both an early check in and a late check out

early check in possible, direct messaging possible and answers after a couple of minutes

wifi was absolutely terrible and barely usable

varies a lot depending on the demand/time of the

t what i was expecting for being on 16th&valencia) fast wifi

outside sounds and weak wifi.

when we complained the manager told us that it was not his problem and tried to blame the poor wifi in the room

is a kitchen on-site with fridge, microwave, and a mini-oven which is inexplicably not meant to be used

noise from the kitchen and breakfast area in the early morning as the room was adjacent.

we had young kids with us so felt a bit venerable but the reality is there was never any trouble and we’d

photos) the breakfast was great, it’s nice to have fresh fruit, coffee available 24/7 and the kitchen facility is a good bonus too

another con is in kitchen

the laundry machines were not working

location and breakfast was awesome

early check in was great, it is such a hassle in other hotels, this was zero issue

they have a few spa upcoming renovations that there soon started

the jacuzzi, sauna and gym were a great bonus

wifi worked, the tv actually had channels that i watch

breakfast included, no microwave in the room, room phone is not working, cannot connect in the wifi, elevator is not working

st keep on opening and closing), you can hear the footsteps from

if they had wifi they never said it and i never knew i had to pay for parking until i got there

i used my hotspot as it was secure. free wifi wasn't secure

early check in

neigbourhood a bit run down, especially if travelling with kids.

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

allow early check in

and the beds kept sliding off of the frames, the bathroom door knob wouldn't work properly and my kids kept getting stuck in the bathroom

we were allowed for 2 hours late check out. friendly staff. good location. good wifi

kids might struggle to find enough to eat although plenty of pastries available

location staff early check in safety

we were very pleased with the early check in availability.

i felt very comfortable staying with my two teenage kids here

kids might struggle to find enough to eat although plenty of pastries available

was a golf trip for us

so much space, washer/dryer, full kitchen

excellent breakfast delivered to the room. afternoon wine very good.

the first floor rooms, you can hear everything happening in the kitchen and lobby area

since breakfast is in our room a larger table for eating would be nice

shared facilities were absolutely fine and shared kitchen was a

tea time and very good breakfast in a clean and clear kitchen

kitchen facilities were very convenient

the common kitchen area is awesome to have at your disposal, too

great kitchen area with very nice basic breakfast