non free wifi, far from the downtown

free wifi in the room.

wifi was spotty.

located near the airport, free shuttle, nice room with great bed and pillows, good wifi

free wifi. movies on demand. quick service. decent gym with pool.

nice clean rooms with comfortable beds. free shuttle was so a bonus

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

is shuttle bus to/from the airport

airport shuttle information at the airport not clear.

and free shuttle , 5 minutes to the airport

location of the pool but since it was for leisure i thoroughly enjoyed my stay. relaxing

shuttle runs every 45 minutes, which is not as frequent as some of the other hotels nearby

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

pool

the room is very far from elevator. it was a pain to walk with kids and luggage

everything you need is in the hotel restaurants, bar can't wait to go back

location is fantastic and the gym was top notch!

i used their gym almost everyday and was pleased that they had an elliptical machine

breakfast had a great selection and the price

a nice sauna, right next to a golf course

i was surprised to find out the laundry facility was

the front desk staff was extremely accommodating and i was even able to do my laundry.

tricky to find. gps is a must. but if you like golf there's a course right nearby.

wifi was disconnected, bathtub was already slippery, phone not working, some lights were out

i used my hotspot as it was secure. free wifi wasn't secure

wifi worked, the tv actually had channels that i watch

st keep on opening and closing), you can hear the footsteps from

good coffee, clean room and bathroom, good wifi, friendly staff

laundry facilities

the shuttle bus drivers were also quite nice

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were not staying at

laundry facilities. one dryer was out of order.

the complimentary breakfast was delicious and they had very good coffee and tea available all day

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

she didn't provide information on free wifi for members or any perks associated

weak wifi

able to hook up ps4 even though when i checked in they said it would be able to hook up to wifi bathroom shower head and sink were broken and fridge kept making

the wifi was hit or miss kept kicking my mobile phone off the system

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

very alive facility with food, full bar, amenities such as indoor heated swimming pool, games, gym rooms were modern and very clean

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

easy checkin and the bar stayed open a half hour longer for us and other guest

my kids liked the pool table and video games

big room, very confortable bed, indoor swimming pool.

the breakfast is very very good, it’s the best in our whole journey, we’ve enjoyed it a lot

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

not a bad gym

loved the availability of breakfast. good food options. helpful kitchen staff.

5 min from sfo , the staff very helpful nice wine bar and decor

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

a fun wine bar also available ud83dude0a

also, the hotel has no restaurant, no bar and the happy hour they talk about is half price for half a glass of wine

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

they also gave me 1 more extra hour for free to do a late check out

the breakfast can be improved.

best breakfast ever and we have stayed in many hotels worldwide

laundry inside the hotel helps us during our stay

gym had only three pieces of equipment

modern design and quality bedding, furniture, tv, wifi, lighting makes staying there very enjoyable

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the hotel has great food and offers room service

i wish the casual bar / restaurant didn't have the same food as the restaurant.

loved the variety of restaurants to suit everyone- bar with burgers etc, market with sandwiches and a more formal restaurant with a very attentive

very clean, heated pool and hot tub, plus an exercise room & laundry facility for guests.

pool, laundry facilities, location

24 hour shuttle service, gym available, the onsite restaurant had delicious food and the staff were fabulous

clean, aesthetic room. adequate gym.

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast large property short walk to town stores grocery restaurants

wifi was iffy.

no house keeping altho confirmed to do at check in wifi is unstable

wifi wouldn't work and the employee had no idea how to fix it

room window alongside a walkway

terrible wifi speed. 4mbs per sec?

very close to airport, nice rooms, private parking, strong and fast wifi.

the wifi went down

very nice hotel. very close to the airport. good wifi.

everything. good breakfast. nice town. excellent wifi

good shuttle service and great wifi

the dryer didn’t dry so well in the laundry room!

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

and free laundry

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

staff were really welcoming and arranged both a late check out and early check in for my family

handy free shuttle bus to and from airport

free shuttle to the airport, location and price point

noisy, kids running around playing in the elevator

breakfast is okay, better than nothing

wifi was little slow but manageable and you can do your work

wifi sometimes not good

wifi signal is very weak, almost so you can't use it.

wifi should be free for a regular guest not only for hilton members ud83dude22

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

room has kitchen , clean, good food , good location

very convenient for san francisco airport good breakfast (buffet) very clean and comfortable

the breakfast was very well thought out with fresh fruits and fresh leafy green

very good breakfast

great breakfast

some food and by midnight nobody was available to provide instructions on how to access the free wifi

wifi was good and there wasn't too much noise from the el camino real

the wifi block some of the websites

wifi

the bed & wifi

comfy bed, breakfast, microwave and fridge in the room and the bathroom was spacious

quiet location but quick to sfo and free shuttle & breakfast

it was a perfect location close to the airport and they have shuttle service

had to wait a long time for the airport shuttle upon arrival.

airport shuttle

gave me an authentic 1980s experience free wifi.

room was spacious, comfy bed with lots of pillows,free wifi and great bathroom space

basic wifi is good at times

the wifi is super strong, which is a relief

parking and wifi included

it said breakfast included but it’s just coffee and muffins

i appreciate the minimal pet fee and that they allow cats

it had a kitchenette, bbq pot, looked clean

breakfast was weak. the bathroom needs better light and a bit better cleaning.

no healthy breakfast.

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

i promised the kids we were going to swim

hard to relax in the spa or pool with kids running around

there are laundry services available on the second floor and also a dry cleaning service available

desk, bar and housekeeping staff were all great

conveniently located near the airport & shuttle service.

i also saw a laundry facilities available

free shuttle

the front staff was helpful, nice and even asked if we needed a shuttle to the airport in the morning

they did not have working laundry services as advertised

we had an early flight and no shuttles were available so had to take two taxis

loved that they offer a shuttle to the airport as well

the hotel was willing to do early check in, a plus

of restaurants in walking distance of 10 minutes and they provided paper plates and utensils the shuttle to and from the airport was great i didn’t get to enjoy the breakfast because i had a 6am

good location, attention to guests needs, good breakfast, close to airport with free shuttle

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

the staff was super friendly the location is great and the breakfast is wonderful

the weight machine in the gym doesn’t have the bench but it’s manageable

breakfast could be better..

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out (by noon)

staff was friendly and all facilities were clean (gym, eating area, parking lot)

wifi, unable to log any of my devices until the morning that i checked out and as a overseas

wifi fast

location near airport free wifi and parking lot friendly and helpful staff good breakfast clean, quiet and comfortable

the wifi good

lovely hotel, with good wifi and a great complimentary breakfast.

staff was very friendly and the shuttle to the airport was great!

friendly staff, free airport shuttle, nice room

the shuttle service worked perfectly

very close to the airport and the hotel provides free shuttles every 30 minutes

very overwhelmed by the front desk staff and the shuttle drivers

beds, location to airport, good for a quick stay, fridge was handy and gave me a late check out till 12 for free

shuttle times to airport,great location

they had a facility to do laundry, i needed that.

very clean,, and they also have a heated pool awesome!!!

is closer to the motel ,the bus station, airport, shuttle and mcdonald's plus wonderful

very convenient from the airport, service shuttle is amazing too

handy for the airport bed comfortable rooms big gym decent

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

having a bar and restaurant

very clean and rooms really well presented. gym was really clean and nice to work out in.

location, bar / restaurant in hotel

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i was able to get early check in and late check out

liked the fitness room

also i wish each floor had laundry service

i was able to get early check in and late check out

excellent, quiet, clean....it would be nice to be able to have got a later late check out....

staff was very friendly. location was very neat and tidy. breakfast was good.

the delicious warm breakfast provided a lovely start to a long day of flight

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

free breakfast, clean, friendly staff

clean, comfortable and roomy. the breakfast and coffee was very good

enjoyed breakfast!

didnt plan enough time to use the fitness room

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for your dirty clothes

but the staff was really helpful, not that far from the airport and the breakfast is quite good too

cost of doing one small load of laundry was quie expensive

like that it has a mini grocery, a coin laundry,, a gym

ton of kids swimming by 8 am across from room

the gym facilities were clean and organized with great workout options

was good, shuttle bus and front desk staff were very helpful and responsive to queries

the hot breakfast included cereal, milk, coffee, diy waffle, and more

the place looked like an apartment with living room, bedrooms, bathrooms and a full service kitchen

the staff are all great (front desk, shuttle drivers and breakfast room)

very clean, friendly service and prompt shuttle to and from the airport

the shuttle bus is excellent. the breakfast is ok. the room space is wonderful.

we can leave the kids (all young adults & teenagers) in staybridge while we go to outlets

the wifi connection

wifi died for an hour but there was no on in the hotel in the morning to help

wifi is not included, you should register or pay for it.

wifi speed is not bad

parking was 23$ plus tax. wifi was 6$

they serve breakfast in a baggy but we never grabbed one so can't say anything about that

the breakfast each morning was superb

desk lady could be nicer to kids and more welcoming

it has a really nice laundry room and business center

excellent breakfast & great coffee.

breakfast was good

the breakfast was bacon, eggs, bagels and cereal daily, which is nice for an extended hotel

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on their

we're not so sure if there are kids in there i told my husband what's up with the parking fees

appointed room with kitchen and work desk

gym was good and we used it- not too busy

small, but usable gym, good breakfast, convenient to airport.

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

small and not ventilated gym. no pool

the breakfast was consistently good, and our family had breakfast every morning

was a excellent place to stay staff, very clean rooms,staff is very helpful, my kids love it

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

coffee at breakfast was just warm each day the gym sucked

cleanliness, friendly staff, wonderful breakfast!!!

garden is nice, but the pool is tiny. you can not call it a pool, than what is it?

wifi

the biggest issue is the hotel does not have sufficient wifi

wifi was kind of slow.

free wifi did not work

ally a lot) of animal droppings. i saw a live raccoon. wifi unstable and not much signal

i requested early check in at 1:00 p

great staff, let me do an early check in.

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

the floor at the pool area was to slippery.

also got a complementary late check out

i also love the ev chargers and appreciate being able to wake up to a full charge

right off highway. early check in

central location, offered late check out

early check in. late chexk out

clean gym with separate rooms for cardio and strength training

close to sofi and airport. breakfast was delish!

that the evening bar wasn't not open

should serve breakfast

shuttle drivers were wonderful

#2 guest laundry was broken so you had to use the sister motel next door

loved that it had a kitchen very handy when your staying with children

cleaning is impeccable and the view very beautiful, you can walk around the sea and the breakfast is super

and last but not least was the free shuttle to the airport

i slept well. the beds were so comfortable. the kids loved the pool.

was clean and arranged early check in

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

breakfast buffet would have been nice

was no breakfast in the morning or no more

staff was very friendly and helpful.complimentary breakfast was really nice.

the studio. everything in there. small kitchen

laundry room, tv

i liked they had a laundry facility on site

the great laundry room was

i also didn't like that i wasn't told clear information on where the guest laundry was located

spacious room, pelaton in gym and free breakfast

we enjoyed the pool and whirlpool

was clean, pool & hot tub area, plus outdoor patio nice to have available..

good breakfast choices that change day to day

it was convenient for us to have a 1 bedroom and a kitchenette while we evacuated our home due to heat and smoke from the fires

even have laundry w/plenty of equipment

highly recommend. everything was good. kitchen is plus!! i will come back again.

breakfast was granola bars and muffins

location and the kitchen area.

the room was very nice and had a small kitchen for my cooking needs

my daughter loves the hotel and the swimming pool! the staff is always friendly!

also wished the pool was working

coin laundry machine, soap sold at deskfront

pool needs someone to monitor it on a daily basis

very clean friendly service clean gym

a hilton standard hotel for a really great price, with free wifi (has a security issue though) and free parking, and by car it's less then 10 minutes to the (+) tidy, friendly, good facilities & free wifi + parking (+)clean, tidy, friendly, good facilities & free wifi + parking. (+) also the wifi service was fast (-)there should be free wifi for all guest rooms (-)dark room, bad wifi, old furniture (-) the free wifi was terribly slow (-)pressure in the shower, lighting, clarity of instructions about wifi; choice of people in adjacent room or my room assignment (-)evening staff at reception unfriendly - parking is expensive and without security - paying for wifi on top of an already expensive room - hotel was pretty empty but they gave me a room with a (-)no lights outside in the dark, no charger ports, carpet was very dirty, you need to pay money for wifi, everything was dirty this hotel needs to have a upgrade this is the worst hotel i've ever

a gym i used

the staff provided my requested early check in with a short wait

the extremely helpful staff, the bar and the convenience to the airport plus parking

we didn't want to sit at or in the bar area, so the hostess sat us down in a separate dining area and never returned

room design big room free massage chair in the room free parking cable tv nice staff late check

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

$10 i was able to upgrade to a larger corner room with a view of the water and pool

comfortable rooms and great amenities

convenient 24h gym with free weights, cardio machines and a pulley

pool was a bit cold

the price was amazing all except the pet fee

and the heated pool was the best for my kids

covid restrictions were in place so we didn’t get to enjoy the amenities like the pool but overall we were happy with our stay

great staff, location, rooms. comp breakfast and a bar in the lobby, what more can you ask for?

the staff and all the amenities provided with the hotel (alcoholic beverages in the store, pool & bar with happy hour)

gym facilities are

rooms were very clean. comfortable beds, good breakfast and easy parking.

the gym was available and spotless

gym was amazing, breakfast was definitely amazing

the bed was comfortable to sleep and breakfast was great and service was friendly

gym was very clean as well

breakfast was great. staff was nice!

also, a few more machines and weights within the gym would be desirable

service and breakfast

the breakfast was excellent as well as the fitness room.

you can enjoy a coffee in the lobby, and the breakfast was quite good by local standards – especially the omelet and bacon

also had a great variety of hot and cold breakfast items and 24/7 pantry in case you got hungry

easy free parking free hot breakfast pool. gym. laundry

great staff, great location, great rooms, great breakfast... just a great hotel!

microwave/mini-fridge in every room, laundry facilities, very clean overall

the breakfast,

the room is clear. hotel has laundry. good to have it for long trip

laundry room

there was some noise issues at the pool and she was really good helping us

the breakfast very very good - i always stay here when i come to san carlos

good location, nice big room, nice staff, good breakfast.

room was comfortable, clean, great accessible location. gym was small but nice and clean

the kids did fine on it but were a bit tired and grumpy the next day

the pool was very nice. the room was clean and the showers were great.

nice atmosphere. easy access to gym.

was in a quiet park of san jose by the drive in

i wished there was a late check out option and the pillows were little fluffier they flatten easily other than that it

was great, our kids are very picky eaters

breakfast had healthy options

we loved it and want to bring out kids next time

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly staff and coffee & breakfast in lobby;

it has fully equipped kitchen and laundry room

and they put us in a room across the laundry room where all washers lined up in the hall way across our room,

not much of a breakfast selection.

i like the stove, i was able to have breakfast in bed

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

was wonderful an pool was heated

allowed early check in at no extra cost gave us a free upgrade to a fabulous room

loved the pool and hot tub

thought the restaurant and bar were very nice

wish i had been able to sleep considering our upstairs guest was apparently holding gymnastics in his room

); visit sharp park, which is very near & has a beautiful, old golf course

early check in was available for 20

there is a restaurant with a bar next door and the parking is packed at night

nicks restaurant and bar is rocking with great food and music right next

i have at&t service and only get one bar in the room and outside

tons of bed pillows; 7 total. within 2 blocks of the beach and very close to the golf course.

good location for an event at sharp park golf course.

room to park large truck

disappointed i booked this place for its kitchen

roomy and clean, there was an actual kitchen w stove that was a wonderful surprise

pool room was filled with huge winged flying bugs

information about the swimm8ng pool was not in the room, so we missed it.

the views were gorgeous (especially in a sunny day), kids enjoyed the pool, and the beds were very comfortable

towels at the pool

indoor pool with warm water and ocean views

have hot water and my second room smelled of mildew from the bathroom and burnt food from the kitchenette

i couldnt get a room w/ kitchen

i made it in my room with the kitchenette. it was not something the hotel provided.

room accommodations, especially w/ neat kitchenette, very comfortable & reasonably well-appointed

there was a kitchenette and free parking

friendly staff! spacious rooms! easy access to parking lot. there’s on-site laundry.

pleasant hotel, big clean rooms, a pool, good breakfast option nearby, close to the freeway, coffee and tea available all

the pool was closed at 9pm

laundry was expensive

beautiful hotel pool and balcony was amazing. the price was definitely exceptional

good variety of breakfast items.

breakfast was typical budget buffet, but included eggs, yogurt, toast, etc

convenient, very good breakfast, reasonable price

it faced the interior of the courtyard and pool

it's very nasty to be in the pool and have all the smokers stand arouns about 10 feet from all of us