i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

location, clean and spacious rooms, breakfast provided and there’s always coffee/tea/beverages

we had an early flight and no shuttles were available so had to take two taxis

loved that they offer a shuttle to the airport as well

shuttle service very punctual

of restaurants in walking distance of 10 minutes and they provided paper plates and utensils the shuttle to and from the airport was great i didn’t get to enjoy the breakfast because i had a 6am

beds, location to airport, good for a quick stay, fridge was handy and gave me a late check out till 12 for free

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

free shuttle is awesome

staff was very friendly and the shuttle to the airport was great!

location by the airport was great with a easy to use shuttle available

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

reception was helpful and a laundry on site (payable) was very useful

counter you have the avenue full of different restaurants different cuisines and they even have a casino at the end of the ave

gym is a nice addition, though not a very large one

the airport shuttle is punctual

i would like to mention ken in particular who helped us to get our laundry done

had everything we needed big kitchen, microwave, electric stove, dishwasher, large refrigerator and all the utensils needed

the appartement was super. the shuttle service is organised.

asked for late check out and they gave me 12 instead of 11 which was nice

the room was very big, the breakfast was excellent and we loved the pool area

free airport shuttle available

breakfast is the best breakfast i had in sf, waffle maker, bread, bagel etc etc

breakfast was very good and we would definitely choose this hotel next time we come through sfo

comfy bed, breakfast, microwave and fridge in the room and the bathroom was spacious

good breakfast but the space was limited and the room was a bit crowded

quiet location but quick to sfo and free shuttle & breakfast

the breakfast was good and even had an omlet cook for most of the week

breakfast average . small gym

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out (by noon)

gym was not fully functional

breakfast with make your own waffles was fun

wifi

some food and by midnight nobody was available to provide instructions on how to access the free wifi

the wifi block some of the websites

the bed & wifi

wifi was good and there wasn't too much noise from the el camino real

wifi didn't automatically connect so had to waste time on phone getting connected

wifi fast

clean comfortable rooms + good breakfast + friendly staff + free wifi + very close to airport and rental cars + easy access from

internet and wifi

location near airport free wifi and parking lot friendly and helpful staff good breakfast clean, quiet and comfortable

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

operator speaks too fast and don't explain clearly and gently where to take the shuttle, it was quite difficult to find and we almost lost the last one

is closer to the motel ,the bus station, airport, shuttle and mcdonald's plus wonderful

i have a sleep problem and your staff found me a very nice quiet room by the pool

hotel but you certainly get more than your value for your money in the warm months there's a pool we've been staying here for years and we think it's the best value in the city for a budget

location, bar / restaurant in hotel

very clean and rooms really well presented. gym was really clean and nice to work out in.

staff was really good! gym was also good enough.

clean rooms. convenient to the airport. good bar and restaurant. great staff.

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

also i wish each floor had laundry service

i was able to get early check in and late check out

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

room was next to the laundry room and it was very loud

excellent, quiet, clean....it would be nice to be able to have got a later late check out....

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

free shuttle to the airport, location and price point

i also thought that the extra payment for late check out at 4pm was quite reasonable

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on the night stand and desk or having elevated beds

gym/fitness room had no two dumbbells the same size. parking was not free. had to change rooms.

was pretty happy there was a fitness facility

i love the fact there is a free airport shuttle although it is only available in the morning

the breakfast selection be available till the last moment of the time mentioned to take breakfast

stay away from the laundry

the place is clean, accommodating, free breakfast, great for any traveler, and the room had a refrigerator and a microwave without

shuttle services, clean & very friendly

there is a nice gym and laundry room

the pool was a little dirt but okay

all clean, good hot breakfast, very good coffee, quiet place. nice evening front desk.

staff was very friendly. location was very neat and tidy. breakfast was good.

breakfast was excellent, thank you

at breakfast, the coffee and waffles were good

the gym open 24 hours we recommend

the hotel was great for rest, and the breakfast was awesome

the wifi went down

wifi was sometimes slow or weak.

good shuttle service and great wifi

wifi is fast and

wifi was slow and was so much trouble to connect . cable was awful, it kept lagging.

wifi was terrible

t i like the fact that it was secured walkway - nice touch wifi was unsecured per my devices but maintained with no

has an issue with the wifi not working.

terrible wifi speed. 4mbs per sec?

easy to maneuver, clean, free filtered water. solid wifi.

modern design and quality bedding, furniture, tv, wifi, lighting makes staying there very enjoyable

breakfast delivered in twenty minutes and it was very good

nice and clean rooms and 24-hour room service

breakfast at the restaurant

did not have breakfast.

close to airport. quiet well insulated rooms. nice breakfast.

far away from everything no breakfast allegedly for the covid

laundry room only had one small washer and two dryers

location and free airport shuttle.

laundry room was very dirty

very clean, heated pool and hot tub, plus an exercise room & laundry facility for guests.

close to airport and other areas for shopping, laundry, groceries, fast food and

laundry costs a lot of quarters but there is no change machine

checkin i was informed gym and restaurant were not operational

the gym was too basic but at least they had one

room design big room free massage chair in the room free parking cable tv nice staff late check

the breakfast each morning was superb

they serve breakfast in a baggy but we never grabbed one so can't say anything about that

no laundry bag aswell

nothing to entertain kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

the breakfast

the hotel has a decent gym

large, enormous apartments with the kitchen

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

wifi died for an hour but there was no on in the hotel in the morning to help

parking is not free. the wifi didn't work at first we had a hard time connecting

the wifi connection

wifi speed is not bad

parking was 23$ plus tax. wifi was 6$

central location, offered late check out

early check in. late chexk out

right off highway. early check in

the rooms come stocked with kitchen basics including glasses and coffee cups and a toaster

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

appointed room with kitchen and work desk

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on their

kitchen was great

breakfast was the low point, as it was just a sparse offering of selection.

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

very friendly staff proximity to community around closeness to airport gym

laundry inside the hotel helps us during our stay

staff were very accommodating for a late check out

was no breakfast in the morning or no more

breakfast buffet would have been nice

could of had a better breakfast..not much there..

staff was very friendly and helpful.complimentary breakfast was really nice.

was clean and arranged early check in

having a gym.

large quiet room despite being so close to the airport. full kitchen area

i really like the breakfast and its convenient location.

loved the table to serve as a “kitchen” table so we could eat our dinner comfortably

breakfast offerings are fresh and good quality

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

it made a difference as we have large kids who can't share a full

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

parking was a reasonable cost (12/day) and there were even spots open for ev charging

gym is super weak. missing dumbbell pairs.

very great place for stay before departure (they offer airport shuttle, guest laundry and etc).

that the evening bar wasn't not open

excellent airport shuttle service

the snack bar is only open a few hours. would like more hours

great value & comfortable room. late check out allowed.

privately-owned property just one bart-stop from the airport

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and town close

my kids liked the pool table and video games

they had board games, a pool table and more in the lobby

i was able to take a shuttle to the airport they come every 20 minutes which is convenient

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

laundry was 3$ per wash which is too expensive

i also liked the fact that we were able to walk to the lobby and get coffee and breakfast in the morning

was told there was a free airport shuttle and i made a reservation for a pick up

spacious living area and kitchen

breakfast

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

she didn't provide information on free wifi for members or any perks associated

able to hook up ps4 even though when i checked in they said it would be able to hook up to wifi bathroom shower head and sink were broken and fridge kept making

weak wifi

the wifi was hit or miss kept kicking my mobile phone off the system

it comes with kitchen along with utensils and cooking pots

my daughter loves the hotel and the swimming pool! the staff is always friendly!

there was young boys messing around acting out around the pool and gym area with no adult supervision

helpful, the room was surprisingly spacious, and the kids loved the breakfast and indoor pool

really liked the suite with the kitchenette that included a dishwasher

a hilton standard hotel for a really great price, with free wifi (has a security issue though) and free parking, and by car it's less then 10 minutes to the (+) tidy, friendly, good facilities & free wifi + parking (+)clean, tidy, friendly, good facilities & free wifi + parking. (+) also the wifi service was fast (-)there should be free wifi for all guest rooms (-)dark room, bad wifi, old furniture (-) the free wifi was terribly slow (-)pressure in the shower, lighting, clarity of instructions about wifi; choice of people in adjacent room or my room assignment (-)evening staff at reception unfriendly - parking is expensive and without security - paying for wifi on top of an already expensive room - hotel was pretty empty but they gave me a room with a (-)no lights outside in the dark, no charger ports, carpet was very dirty, you need to pay money for wifi, everything was dirty this hotel needs to have a upgrade this is the worst hotel i've ever

a gym i used

great location/staff/gym, close to coffee/food, very quiet, easy access to the city, phenomenal

size and the quality of the room the gym and the swimming pool the location near san francisco downtown with less than 20 min by driving

my flight arrived quite early i was allowed early check in which was great

staff were very welcoming and the breakfast was the best free buffet that i have had

gym wasnâ

the airport shuttle was right on time with a great driver

great breakfast, laundry facilities, parking, the amazing views

for early check in, willing to pay extra, told to come back at noon

great gym, good location between sf city and mountain view/palo alto

proximity to the airport. accommodated an early check in. friendly staff

great location! hotel shuttle every 10 minutes!

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

but why would you let someone have a late check out at 4pm when the room was occupied starting at 3pm, check-in time

the breakfast is superb room was clean, comfortable bed, easy access from the lobby

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and no

airport shuttle also free with schedule

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

roomy and clean, there was an actual kitchen w stove that was a wonderful surprise

good location for an event at sharp park golf course.

loved the large kitchen/dining area although we only stayed 1 night and didn't use it.

have stayed her two times before, because is it had a kitchen

room to park large truck

room was clean and big. location is good and so is the shuttle service

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

close to sfo and had a shuttle clean and well maintained

is shuttle bus to/from the airport

clean, nice area and convenient location and a shuttle that takes guests to the

non free wifi, far from the downtown

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

great breakfast, everyone can select. free wifi and free transport to airport.

free wifi. movies on demand. quick service. decent gym with pool.

located near the airport, free shuttle, nice room with great bed and pillows, good wifi

we loved it and want to bring out kids next time

right next to a rockway beach and hiking trails, amazing view, very good breakfast, nice and clean liked everything about it, nice and

breakfast had healthy options

i wished there was a late check out option and the pillows were little fluffier they flatten easily other than that it

my kids loved that it was walking distance to the beach

wish i had been able to sleep considering our upstairs guest was apparently holding gymnastics in his room

the view and nick's privacy hot tub pool

had a drink at the bar and was awesome

when preparing our coupon at the bar we received our drinks

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and restaurants were happy for the custom with warm welcome

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

convenient location for my activities at lake merced golf club

); visit sharp park, which is very near & has a beautiful, old golf course

early check in was available for 20

nicks restaurant and bar is connected to hotel

i was staying there with my girlfriends there was a live band so we enjoyed some drinks by the bar and also enjoyed the music

i have at&t service and only get one bar in the room and outside

was a kitchen with a stove and microwave but there was no cutlery or plates; even plastic/paper stuff

room accommodations, especially w/ neat kitchenette, very comfortable & reasonably well-appointed

there was a kitchenette and free parking

i couldnt get a room w/ kitchen

i made it in my room with the kitchenette. it was not something the hotel provided.

information about the swimm8ng pool was not in the room, so we missed it.

the enclosed heated pool has the best view ever

pool room was filled with huge winged flying bugs

a short couple blocks or so walk, didn’t order a room with a hot tub, they have a nice enclosed pool, no outdoor hot tub but i believe some rooms do have

towels at the pool

had a late check out and helped a lot

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

very clean space, fully equipped kitchen, beautiful shower and comfortable bed

location to the ocean, coffee, food was wonderful. and parking was great!

nice to be in a place with only 4 individual units and our own parking space

parking , view was nice but not ocean view

unit 1 was accessible for wheelchairs with dedicated parking for wheel chair friendly vehicles

website said pool and it was a spa only

the jacuzzi, sauna and gym were a great bonus

no explanation on early check in

outside spa

i didn't like was some amenities were closed like laundry, ice machine were off or empty

wifi was disconnected, bathtub was already slippery, phone not working, some lights were out

the hotel gives guests a wifi password, but we could not find a connection to a secure network

poor reception on tv and hard to connect with wifi

st keep on opening and closing), you can hear the footsteps from

good coffee, clean room and bathroom, good wifi, friendly staff

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

and free laundry

the dryer didn’t dry so well in the laundry room!

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

wifi sometimes not good

wifi signal is very weak, almost so you can't use it.

wifi ok plugs in room didn t work front desk not friendly pillows were awful

location, great facility, very clean, great breakfast, great wifi, and quiet and peaceful rest the entire time

gym could be better

the kitchen is great

these were suite with kitchen and well maintained

the breakfast is great

i loved kitchen with microwave oven and refrigerator

rly morning) but there are times when it is very slow

room was spacious, comfy bed with lots of pillows,free wifi and great bathroom space

parking and wifi included

confort, bar, clean, free parking, free wifi.

comfortable beds, good wifi, covered and plentiful parking next to the hotel.

the room is with small kitchen and the refrigerator is quite big for a long-stay guest

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

the short stay and maybe a little more choices on the free breakfast.

laundry facilities are good

not able to enjoy the breakfast due to time constraint

the owners accommodated an early check in, and baggage storage after we checked out, along with public transport directions

kitchenette was a plus

couldn't use the sink in the kitchenette

plenty of kitchen cabinets

there wasn’t any cutlery or dishes in the kitchen

the room was huge and the kitchen was a nice bonus

the shared bathroom and kitchen really dirty

nothing to cook on the kitchen , you need your own stuff

there was a kitchen and a laundry room available

the kitchen needs cleaning and refurbishing

this hotel is dirty (ground, restrooms, kitchen - old food moistened in the microwave, etc..).

the kids love the pool, so easy to access

we were here for volleyball so kids leaving to be at courts by 7

better quality soap and bigger bar soap. hot water was a not always hot

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard access to

there are laundry services available on the second floor and also a dry cleaning service available

was incredibly friendly, breakfast was excellent, and the look/design of the b&b was very charming

breakfast was great

was clean and comfortable, proximity to the castro was great and i appreciated the variety of breakfast options

late check out was a boon

magical loved the location and breakfast

the breakfast each morning was amazing, the views from the balcony were tranquil along with the

the kitchen was always open for drinks, coffee, snacks and wine

the flowers on the breakfast tray and the complimentary wine

breakfast was one of the best we've ever had, there's free tea and coffee downstairs 24/7 and

gourmet breakfast is not gourmet, not a kitchen cooked breakfast--limited choices, should be

wifi was poor even for basic stuff as emails

when we complained the manager told us that it was not his problem and tried to blame the poor wifi in the room

location is convenient for many restaurants. wifi was reliable and good signal.

wifi was absolutely terrible and barely usable

very quiet

guest laundry a bonus

laundry room available for guests

accessibility, having an ironing box and laundry

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

though our stay was short and we didn't need to do laundry, i noticed the coin laundry that looked very clean

service, the rooms, that bathrooms were brilliant especially the bigger one with kids

shared kitchen/common area was super practical since i didn’t want to eat out, and everything was kept

is a kitchen on-site with fridge, microwave, and a mini-oven which is inexplicably not meant to be used

the bathrooms and kitchen areas are always spotless and well-maintained, which makes a huge difference when you're

but you see so so many homeless people around and i wouldn't recommend it if you travel with kids

they were also very accommodating with the late checkout request as well as early check in

early check in possible, direct messaging possible and answers after a couple of minutes

the staff were super friendly and accommodated our early check in

location, friendly staff, they stored my luggage for both an early check in and a late check out

location, friendly staff, they stored my luggage for both an early check in and a late check out

breakfast was fine, the only issue was both bathroom sinks and the kitchen sink did not drain well

lovely jacuzzi and adequate gym

quiet, room was comfortable, ocean view, pool and hot tub amazing

i loved how there was a stove top and dishes and everything you needed on the kitchen

room had a kitchenette with a single

the spa is lovely

clean, friendly staff, and a very nice gym!

our kids loved the gas fireplace

the drinks at the bar lol

the little village right outside had shooing and restaurants as well as a gym a yoga studio and a hair salon

rooms with balcony - nice breakfast and the possibility to have late check out