very nice people i worked late that night so they gave me a late check out

there was a grocery outlet and a laundry mat close that we used

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

laundry and vending on-site

the laundry was broken

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

the breakfast was fantastic

very clean room. pool was the best we've had at a hotel and so clean.

great if you have dogs or kids

nice amenities, gym, hot breakfast, hot coffee snd tea in the lobby 24/7

loved the daily breakfast

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

wine and cheese , bed , breakfast

breakfast was delicious

they were even kind enough to allow us a late check out

great spa bath , reasonably priced

breakfast was muffins and coffee

convenient location & great spa tub

don’t like it because it said it was a double room and had spa tub in the description when i did the reservation

price for the location, cleanliness, breakfast, friendly staff

the hotel was lovely, well maintained, good wifi

wifi worked really well, too

and wifi would disconnect everytime the phone was closed, all the procces had to be done again

parking lot was very small and tight.

for off-street parking but the spots were really tight to maneuver into

nice room with balcony- hotel with gym and right at the harbour. nice italian restaurant

service! early check in and room upgrade with surprise champagne bottle!!

and with the shower it was like going to a cheap gym

the spa was closed because of renovations, not noted on their website, the gym was only partially open and the sauna was

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

ground with plenty to do with kids: small area to play mini mini golf or swim or walk

they had an outdoor fireplace and a tub, and if you were in it for golf, no problem

great breakfast. clean rooms, nice beds.

kids loved the activities like the basketball court and the mini golf

massive lap pool, basketball net, shuffle board

front desk staff was very nice to let me early check in and keeping luggage after check out

the laundry also convenient

if you have kids and are going on vacation to san francisco stay here- you can ride the ferry from across the

electric bbq grill with tools, swimming pool, hot tub, and electric stove with the pots and pans

beautiful grounds and pool area

i frequently stay here. clean and safe , i also love the hot tub area and gym.

complimentary breakfast, coffee, water and bikes

breakfast in bed meant being able to get a little something in before going to explore areas

to order breakfast, beds where so comfortable, views were spectacular, staff was very

fact that you choose your breakfast the night before and receive it in your room the following day was wonderful

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that was great

good wifi

bakery goods served at breakfast were a bit stale

spa treatments were expensive

we put our names on a waiting list and we were called to buy another massage but not offered a spa visit

view on the golden gate was disappointing -no access to spa for kids, even 12 years old accompanied by an adult

12 o'clock check out and best breakfast

the breakfast is of good quality

pool for the kids

we had an early check in and they brought us up a microwave in our room because of my dietary needs

pool was in need of update and there were no towels stocked by the pool on our second day of the

staff at front desk is very over worked they have to go to back and do dishes and laundry as well as front desk

poor cleanliness in the gym and hallways.

the kitchen utensils were not complete. were always out of quarters for the laundry facility

breakfast was just muffins, granola bars, instant oatmeal, and coffee/tea, but for the price,

pool not open!

i had breakfast elsewhere, so i have no opinion on that

more selection on breakfast

breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals

breakfast is bare minimum but if you can get by on concentrated orange juice and a bagel with cream

we didn't have breakfast there.

the wifi is open and in the evening, when lots of guests were on-line, it

no proper wifi and no normal telephone coverage

the wifi.

no wifi

wifi connection was really slow. other residents noisy until 1 a.m.

no ac no restaurant no bar as was listed

nice big waste basket in kitchen area

bed was uncomfortable. would have loved to see the restaurant bar area open.

i wished i was able to find a bottle of water in the kitchen since the tap water isn't really good to drink

he had a tv he could game on and the wet bar and fridge were nice

,rooftop bar was great

the bar was a bit dead

negative i can think of is with so many bath features in reach from the shower seat, the grab bar itself was a little congested to serve it's purpose of—a clear safe place to hold on to

was the gym

rooftop bar was good, but could use better sun shades

clean, safe, friendly staff, consistent, good breakfast included

we had a kitchenette room and it didn't have enough horizontal blinds to cover the window

bathroom and kitchenette could have been cleaner.

very good continental breakfast

on-site laundry and vending machines

i asked for an early check in and norma made it happen. we are most grateful.

staff were brilliant and let us have a very early check in so we could get the nearby river taxi to san fransisco

they were able to arrange an early check in and check out which helped our schedules a lot

very clean rooms. beds are nice. breakfast is good. staff is really nice.

breakfast was very good and the staff was very cordial, friendly and helpful. thanks again

service was good and staff very friendly included breakfast would definitely highly recommend and would stay there

amazing location, rooms very clean and breakfast was good as well

the breakfast was good and the staff were really friendly and helpful

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

laundry in 5 minutes walk

staff were friendly and helpful and able to facilitate early check in and baggage storage

no guest laundry

cant open the doors... its hard there is no laundry in the hotel wifi is not good

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

staff was super friendly and accommodated my request for early check in

breakfast options were limited, we opted to dine out

small juice and pastry breakfast wasn't available until 8 am, which was too late for us to use most mornings

like that it has breakfast too

breakfast was exceptional

parking lot, limited room area (very tight), no protein for the take an go breakfast, and attendants not readily available for quick am departure (needed to collect cash

rooms are new and renovated. nice kitchen & bathroom.

was not clean, back wall of toilet was dirty, microwave was dirty, kitchen sink faucet was loose

location, has free parking, the bed is good, and a simple kitchen is so helpful

rooms were very comfortable, i really liked the small kitchen-like space im the bedrooms

tight parking hard to get out and our facet for the kitchen area was broken

location + availability of early check in. it seems well runs and it is clean

outside looks nice and good location and good gym.

the gym is 3 exercise bikes

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

the ‘breakfast’was a choice of tea or coffee and the ‘kitchen area’ was full of tramps

the kitchenette was a godsend as i could do my

no cutlery or coffee making facilities even though it had a kitchen, microwave and

no equipment in the kitchenette area not even a fork

the room was amazing had a cute small kitchen and so much space , the closet was huge !

aren’t pot lids in the kitchenette and the explanation about the path between the front desk and the room in the check in

kitchen was not well stocked

our adult kids had a room at the back which was much quieter so worth asking for this when booking

next to a room that was very loudly partying and smoking weed which crept into our room with our kids and we didn’t get any sleep all night

in a two bedroom suite with a full kitchen and a living room

neema was very helpful with an early check in

easy early check in. very gracious front desk greeting. great location.

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

early check in

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

need to fix the laundry room door next to our room 112 because it made some noise but only in the morning so it was

staff were more than accommodating to a late check out which was very much appreciated

laundry room available for guests

we stayed there with our kids

super helpful and friendly staff. great location and great place to stay with kids.

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

room the 2nd maybe you 3rd rule of biz, the cousthere is alwise right he'll the strung out kids working at the carnival know that and if you read this do yourself a favor grow up and don't

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

we asked for early check in and were accomodated.

traveling with kids means you’ll always have snacks on hand and keeping them chilled in the room would have been

short on bananas some mornings for breakfast.

no towels from 12-3 (laundry time); came back to room in afternoon to no towels

the breakfast is perfect and the staff is so nice

bike hire and laundry shop combined opposite which was

hot coffee and warm breakfast was enjoyable

they offered a year round heated pool and continental breakfast as well

i used the pool in september and found it refreshing

clean rooms and warm pool

quiet time 10pm to 8am, noisy kids in courtyard 7-8am

breakfast was all carbs, i would like to have protein so how about offering hard boiled eggs

different location but would definitely stay here again because we felt safe staying here with my kids

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

very relieved to have picked this area with two small kids, able to lots on foot

the boutique hotel was lovely, clean, the continental breakfast selection was more like a

the breakfast and the room where it is served is a delight

service, comfortable bed, reasonable room service selections, amenities

excellent service, wonderful breakfast

breakfast was delicious and freshly prepared - loads of fruit and great local yoghurt, had great

there is breakfast too but we left in the wee hours of the morning

continental breakfast was a little late in the morning. we were early risers.

large double room, allows 4 adults 2 kids—we had 3 adults and 3 kids so it was perfect for a family on a budget

thankfully i watched all my kids get out but if i didn't i know some cars would've been damaged

during covid with 2 kids under six for 2 nights

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

very good, everything is nearby and quite easily walkable, though we drove to places as we have kids in the party

elevator was really helpful with small kids

there was plenty of room for me and my husband and 2 kids (4 & 6)

the fence on the balcony on the pathway upstairs i think it’s not really kids friendly, so keep your eyes

the same goes for the carpets in our room (the kids room was better though)

we did it with three young kids and it was

staff very helpful and fulfilled our request for an early check in

there were about 2-3 tiles in the bathroom which were broke and had sharp edges, there were no kids with us so it was ok for us but definitely a no go if you have children with you

my kids love the softy banquets

kids, im sure over age 18

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

tiny microwave, tiny sink and bar fridge only

hotel sells day-passes to the community center across the street, and you will have access to the gym, yoga, spinning classes

the bar is beautiful too with great decor and a cozy fire and ambience, definitely good for a few

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

no early check in.. no parking since the place was packed.

he had his earphones on and seemed occupied when we inquired about an early check in

was really clean. great staff. got an early check in which was great after a long flight

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

great, felt safe and secure at the motel, good vending machines and laundry facilities

room was very clean and i appreciated the available laundry facilities

room room was clean and housekeeping came daily and replenished towels atm, vending machine and laundry service were useful good location- on the road of hop on hop off

guest laundry

laundryvroom was open only between 9 and 9

parking/no pet fee and are allowed

the kitchen well equipped and trader joe's is the place to go for provisions

we can see cable cars at balcony and our kids were enjoying that view suites with large space of living room and kitchen

washers and dryers for laundry were easily accessible to help

parking on site, laundry, cookies after 2pm, roof terrace with amazing views

great location. full kitchen.

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

laundry room being available is also

elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs

gym, laundry room, location and comfortable beds.

getting an early check in and a cot added to the room promptly.

the breakfast buffet was the same every day.

the look and feel of a classic bed and breakfast, but with a nice modern bathroom (unlike some other b&b’s)

delicious breakfast & afternoon tasty treats

amazing breakfast with fabulous chef - could easily accommodate my dietary needs of vegetarian/vegan and

breakfast was always tasty; wi-fi was super fast

i was so tired and they did me early check in without any fee

early check-in and late check out at no charge

very inconvenient staying on 7th floor with kids, as specially in the morning

they didn’t allowed us to do early check in

appreciated early check in! front desk staff were very positive and helpful.

everything was great. lots of fun things for kids to do.

laundry would be very helpful

some of the things weren’t working yet laundry and the pool

amazing location, great staff, very nice gym.

lots of things to do at hotel (pool tables, video games) free bikes for guests to

cheaper breakfast would have been nice.

the spa soaking tub was worth every penny

after paying almost $300 for a room for me and my 3 kids,

small but convenient gym with free weights and cardio machines

excellent breakfast amazing choice rooms extremely comfortable staff very helpful and

the free wifi comp

had to pay for parking. also would had to pay for wifi if i was not s marriott reward member

the price of the wifi too pricy. it should have been free for the price charged for a room.

can't get free wifi if you're in marriott, no microwave in my room and fridge was empty, not even 1 bottle of

better wifi deal

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

wifi connection was not great

the wifi did not work and the manager could not correct it.

wifi was non existent

thought the access to the wifi was very poor, i had to sit on the steps by the office to gain access

we didn't ask for an early check in, we did arrive a couple hours early and we were set up in a room right away

breakfast was sufficient

early check in and late check out is a big plus.

noise in hallways, lots of kids in rooms near us & we could hear lots noise thru doors.

also no guest laundry facilities, tough when on a trip with kids

coffee maker in room, though room had a kitchen and essentially everything else you could need

parking, free breakfast, kitchen in the room was a good surprise, good location, friendly staff, cleaning every day, you can

room comes with a small kitchen and it’s really convenient

no closet, but he offset that with a kitchen

they even had a full kitchen with a stovetop and refrigerator!

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

early check-in and late check out were also very handy for me

enjoyed relaxing on the terrace outside the gym after a day of sight seeing

no table makes it tricky for kids eating on their laps.

they also don’t have a pool, which was a bummer for the kids

poor wifi

had to pay for wifi

i was hoping the breakfast came with the stay also was not told of wifi password

wifi was so bad that i had to use my hotspot, and the chrome cast didn't work

fantastic location, huge room! warm, clean, great wifi! best place to stay in san fran

the kids here prior and enjoyed our stay

late check out

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from this point was very easy

we will be back with the kids next time

2 bedrooms, full kitchen, dining room, living room and a full wrap around balcony over looking the wharf and more

get rid of the old, scratchy towels. made me feel like i was at a gym. easy fix!

lovely large enclosed courtyard with seating areas to relax and kids to

the gym was a little small and could've used some more equipment but again, wasn't a big inconvenience

we were allowed an early check in which was much appreciated.

gym was advertised as 'amazing' on booking

wifi wasn t very good

wifi was good in the lobby but low-powered in the room, necessitating the rather expensive daily

wifi didn't work in the room, had to pay for it. wifi only complimentary in the lobby.

not only a great location but clean and great rooms. and the wifi was excellent.

from the location, to the amenities, to the room, breakfast, wifi

wifi set up

limited wifi

wifi is not consistently working.

wifi was extremely limited. parking was extremely over priced. for the cost of the hot

wifi was extremely limited

not good with kids who are trying to sleep

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

the king room was spacey and included a table which was great for meals with the kids

amazing staff free parking. distance to everything. early check in

also a must is muir park for the redwoods

wifi

on broadway had very poor wifi

free wifi

wifi worked

wifi was there but not very good

the people at the reception were nice and allowed for late check out

great spacious room. loved the closet space. very accommodating to our late check out.

very kindly gave us an early check in and provided information about the local area

we could even park our small rv in the parking lot

got early check in at 12:30 pm 4

location is just excellent and we enjoyed very much the italian restaurant and bar below the hotel

location, original architecture, restaurant, and bar attached

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the place, and its location

bar downstairs was fun

staff were great allowing early check in and late check-out

small partial kitchen with plates etc

kitchen was well equipped. balcony was nice. convenient to the store and restaurants.

no music the two nights i was there but a lot of noise coming from the bar and kitchen

other items from kitchen were wonderful

late check out was given with out haste

room, comfortable beds, a beautiful and spacious shower, and fast wifi

fi, etc

large, comfortable room, good location, parking and wifi included.

wifi excellent

hotel, but has free parking, wifi, and the room was very clean

good local bar and coffee shop and good options for food walking distance away

close to ocean bar downstairs of room , next door, was exceedingly noisy

lovely beach and coffee shop a short walk away, and a great bar with live music next door (stopped at 10pm so no problems there)

very noisy bar on the first floor.

allowed early check in, clean facility

interior patio and gym

gym is laughably small with free weights and no bench to sit on while lifting and a couple

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

the room was spacious enough for us and 2 kids

gymn could have been better and the room on the 3rd floor facing the street was a bit noisy from

no gym and no pool

the beds were comfortable. the kids really enjoyed the pool.

kids had a blast at the pool and jacuzzi tub beds were comfortable location is great to the nearby

the hotel was built in the 60s, the pool and hot tub were overrun by kids, and didn’t feel or look clean

pool was fun for the kids

the morning), good wifi

great wifi connection in-room & on property in general

wifi did not work well in the room

great wifi, excellent gym

excellent breakfast and beautiful hotel, great wifi free water which is a huge plus.

the complementary wifi worked perfectly

the complementary wifi worked perfectly

wifi in our room was pathetic

wifi was flakey at times...breakfast was only ok

wifi in room was a bit sketchy, but in all common areas it works perfect

don't recall having this problem on prior stays but the wifi was constantly weak, patchy, kept dropping out to the extent i had to use my phone hotspot

good wifi in hotel

wifi was fast enough and had no issues

wifi was not working from our room so we had to get into the corridor or downstairs in the lobby

it was like staying in a hotel from a bygone era, but with wifi

fitness room was modern and clean

(we are not big breakfast fans

breakfast was great

breakfast could be a little better

some residents complained about the lack of breakfast, but for me it was perfect

the internet. the early check in.

staff was kind and gave us early check in

my only issue is they don't have a quarter machine for doing laundry

key didn't work for the laundry room. pool was closed during heat wave.

love that they offer breakfast

front desk had no change for laundry room or change machine for quarters

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

large laundry facility

the laundry was not working at that time and the hair dryer was broken

laundry room was a plus

the room was full with cockroaches, window shades didn’t work, the bathrooms were dirty, the laundry room was even worse, someone died in the room next to mine and the police was there while i

laundry facility and vending machines available, but close too early in the evening

however i know the property are currently doing major renovations to build one of these and a bar

no laundry room indoors.

pros: - location is convenient (a block away from muni, middle-income laundry and cafes, 2 blocks away from the hospital and pharmacy)

tried to eat something and just chill but my room mates were sleeping so my option was to find a bar or sit on the street (it was cold) to do it

dj on the first night, comfy beds with good privacy, cool bar downstairs, convenient location