loved the free breakfast every morning

room service on time and lovely

location to everything and complimentary breakfast room service was great!

to order breakfast, beds where so comfortable, views were spectacular, staff was very

breakfast in bed

wonderful location, views of the bay and yaughts. full size kitchen in the 'guesthouse'

gym small but good

spa closed earlier than advertised and i could not use it

the spa was closed during our stay. i would have loved to experience the spa facilities.

and with the shower it was like going to a cheap gym

front desk staff was very nice to let me early check in and keeping luggage after check out

good wifi

i was a little worried about ordering room service because reviews hadn t been good

hot tub was broken and this was very disappointing in gym hot tubs weren t hot enough

spa was great, farley's bar is very comfortable and friendly.

loved the location, great service, beautiful and comfortable room, geed breakfast.

wine and cheese , bed , breakfast

beautiful location nightly wine and cheese, breakfast and all day coffee and tea

nice deck and patio overlooking a small lake. wine social every evening. ev charger.

breakfast was delicious

the amenities are plentiful: excellent breakfast offerings, wine and cheese in the evening, bottled water, bikes, and more

of the hotel showed breakfast being served in the lobby, which didn't happen

spa tub broken, breakfast very poor for the cost of the room.

and then when informed of ants offered another upgraded room which had fridge, microwave and spa bath

a little bit pricey, but so are the times. also, the jets in the spa tub did not work.

breakfast options were lacking

very clean room. pool was the best we've had at a hotel and so clean.

excellent breakfast, great proximity to walking trails, nice views

breakfast, right near water, running/biking path

the pool, gym and how our room was in close proximity

were working on the property and it was very noisy by the pool

there was a grocery outlet and a laundry mat close that we used

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

no ice machine. costly laundry facilities. very small bathroom

laundry and vending on-site

very nice people i worked late that night so they gave me a late check out

the breakfast, pool, hot tub, gym and basketball/golf play area

like lounge around the fire pits, play basketball, shuffleboard, and ping pong, swim, or use the gym

nice garden area, small patio, and enjoyed the jacuzzi and gym.

the room had a private little patio that you could walk out on and to the pool

place for a family with kids

the breakfast was yummy and laundry was easy

pool is a tad loud but that didn’t bother me at all it was refreshing to hear the kids laughing

the kids especially love the warm pool

spacious suite, helpful staff, fabulous breakfast, convenient laundry.

spa not hot enough

i’ll give you more example your front desk person doings laundry while answering the phone while checking you in and getting a phone call for repair

very convenient, nice kitchen

pool wasn't open nor was workout room

swimming pool and hot tub.

room convenient with a kitchen

wifi worked really well, too

and wifi would disconnect everytime the phone was closed, all the procces had to be done again

the hotel was lovely, well maintained, good wifi

great breakfast and evening cheese and wine. great for meeting other guests

the breakfast buffet is just as good as the happy hour buffet

snack bar closes during the day !

unheard pool and extra charge for breakfast.

did not have time for the breakfast

the location of the room was not only near an entrance but that we could sit outside and see the pool and courtyard

the pool and outdoor sitting areas were very nice

the property needs painting and the laundry room is raggedy

breakfast was ok yet could be improved

my only issue is they don't have a quarter machine for doing laundry

breakfast was good

the staff and i don't have to go anywhere for breakfast

laundry room being available is also

good laundry room. good fitness room. great location.

a small gym

an added bonus was the guest laundry & a good

gym, laundry room, location and comfortable beds.

it would be great if had a self serve laundry.!

lots of things to do at hotel (pool tables, video games) free bikes for guests to

and, so much inside for families: pool tables, foosball, table shuffle board, corn hole

location and gym facilities

loved the pool table and games

2 bedrooms, full kitchen, dining room, living room and a full wrap around balcony over looking the wharf and more

the location was great for my kids.

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

my wife and kids, 11 and 9yrs, were happy with staying there

kids loved everything about this location as well as ourselves

we stopped to buy supplies at the local trader joes to cook breakfast/dinner in the kitchen, which was very well stocked with pots/pans/dishes

there is a self service laundry at reception the location was easy walking distance to pier 39 and cable cars right outside

the location was great. appreciated a laundry room in the facility.

beautiful kitchen, fully supplied, tvs in bedroom and lr, gorgeous bathroom with great shower

kids pull out bed was not very good. the mattress was not nice to sleep on.

breakfast wasn't that great

they had non-alcoholic drinks for the kids and wine/beer for grown ups

breakfast was excellent but not cheap and we had to pay $50/day for my 2 kids !!!

the bycicles, the gym

liked that they had peloton bikes however they disappeared from the gym one day into my trip

love the game room and courtyard, kids wanted to spend all our free time there

within walking distance to everything around fishermans wharf, great games room, nice and cosy gym facilities, friendly staff

nice leisure area for guests and a wire well-equipped gym

gym was advertised as 'amazing' on booking

in was at 4 i got there at 2 and asked for early check in they said would contact me if room became available early we went on with our day

early check in and late check out is a big plus.

the bed, bedding, size of room and hot free breakfast.

there was not a laundry room on site.

room big enough to stay with 2 adults and 2 kids

clean good location. bed comfortable and bathroom clean. used laundry and was well done.

destination fee was refunded in coupon for our breakfast and free high speed wifi and cable car tickets, the location is excellent to take bus or cable car, a walgreens, in and

better wifi deal

y for room or go to lobby for free

no free wifi in the rooms

the free wifi comp

wifi in 5th floor is extremly poor

wifi was so bad that i had to use my hotspot, and the chrome cast didn't work

i was hoping the breakfast came with the stay also was not told of wifi password

poor wifi

internet wifi was difficult to use

from the location, to the amenities, to the room, breakfast, wifi

wifi was good in the lobby but low-powered in the room, necessitating the rather expensive daily

wifi didn't work in the room, had to pay for it. wifi only complimentary in the lobby.

no free wifi in the bedroom which is poor for a good hotel. good wifi in reception.

great location, 12pm check out, reliable wifi, plenty of space in the room.

wifi didn't work.

view and wifi were bad.

wifi connection was not great

the wifi and the trafic noise

wifi was non existent

comfortable bed hotel location free wifi room

wifi was extremely limited. parking was extremely over priced. for the cost of the hot

wifi set up

wifi was extremely limited

limited wifi

location + availability of early check in. it seems well runs and it is clean

the gym is 3 exercise bikes

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

outside looks nice and good location and good gym.

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

the staff was attentive and accommodated our request for early check in which we appreciated considering our journey was over 18 hours

great contemporary rooms, great outdoor terrace and gym.

gym is excellent

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

early check-in and late check out were also very handy for me

breakfast options were limited, we opted to dine out

the breakfast is just a couple of snacks, but is great for the price

small juice and pastry breakfast wasn't available until 8 am, which was too late for us to use most mornings

breakfast was a packaged roll, coffee or tea, and orange juice not as elaborate as other days inns

parking lot, limited room area (very tight), no protein for the take an go breakfast, and attendants not readily available for quick am departure (needed to collect cash

staff was super friendly and accommodated my request for early check in

service was good and staff very friendly included breakfast would definitely highly recommend and would stay there

very clean rooms. beds are nice. breakfast is good. staff is really nice.

the breakfast was good and the staff were really friendly and helpful

amazing location, rooms very clean and breakfast was good as well

the staff was friendly and caring, the baskets with food never got empty during breakfast, they were refilling it all the time :)) we really liked the room design and its tidiness

rooms are new and renovated. nice kitchen & bathroom.

didn't use the kitchen

tight parking hard to get out and our facet for the kitchen area was broken

was not clean, back wall of toilet was dirty, microwave was dirty, kitchen sink faucet was loose

room was lovely and spacious with a little kitchen area

suite with well supplied kitchen, very comfortable bed

besides i have two asperger kids whom you cannot change theirs routine just like that and i have to carry it to a different

better bathroom more kitchen supplies for a suite limited amenities

great location. large suite. good sized kitchen.

kitchen was not well stocked

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

laundry in 5 minutes walk

cant open the doors... its hard there is no laundry in the hotel wifi is not good

staff were friendly and helpful and able to facilitate early check in and baggage storage

no guest laundry

safety place, laundry room is clean but little expensive

staff let us do an early check in which was very appreciated

laundry facilities were a godsend

needs the carpets in the closet and extra space to be vacuumed regularly they were dusty and the kids were playing on them

staff were more than accommodating to a late check out which was very much appreciated

they don’t have laundry and don’t serve breakfasts despite the description says so.

it is in a perfect location, the rooms are clean, the staff is nice and the breakfast is delicious

breakfast was delicious we loved the waffles

bike hire and laundry shop combined opposite which was

the breakfast was good

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

no cutlery or coffee making facilities even though it had a kitchen, microwave and

could use some basic cooking and serving stuff in m kitchen

no equipment in the kitchenette area not even a fork

the ‘breakfast’was a choice of tea or coffee and the ‘kitchen area’ was full of tramps

the kitchenette was a godsend as i could do my

room the 2nd maybe you 3rd rule of biz, the cousthere is alwise right he'll the strung out kids working at the carnival know that and if you read this do yourself a favor grow up and don't

this is a hazard with small kids

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

traveling with kids means you’ll always have snacks on hand and keeping them chilled in the room would have been

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

different location but would definitely stay here again because we felt safe staying here with my kids

very relieved to have picked this area with two small kids, able to lots on foot

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

the same goes for the carpets in our room (the kids room was better though)

elevator was really helpful with small kids

good location (walking distance from fisherman's warf, even with kids)

drunk kids running around at 1 am, then workers walking past on their way to work from around 5:30,

there was plenty of room for me and my husband and 2 kids (4 & 6)

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

early check in

neema was very helpful with an early check in

easy early check in. very gracious front desk greeting. great location.

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

parking/no pet fee and are allowed

and, the kids loved the colorful mural, the hammocks and tables outside in the courtyard, and the breakfast

didn't use pool

it was clean easy to get around and the pool was awesome

the breakfast was fresh and the coffee was pretty good

have no complaints ud83dudc97 i would love to see a couple gluten free options in the breakfast

bed was very comfortable & there was laundry facilities which we found a bonus

laundry service available, nice size of bed

there was a laundry room, which was great because we washed our clothes before going home

location, helpful staff, laundry room

room size good, breakfast was good, great location, onsite laundry and ice machine

only the type of the shower, it hanging on the wall. a bit difficult to shower kids

there were about 2-3 tiles in the bathroom which were broke and had sharp edges, there were no kids with us so it was ok for us but definitely a no go if you have children with you

it’s not fancy. the pull-out sofa bed was a little sad but my kids didn’t complain much.

here with the wife and kids for some christmas celebrations

my kids love the softy banquets

no early check in.. no parking since the place was packed.

he had his earphones on and seemed occupied when we inquired about an early check in

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

was really clean. great staff. got an early check in which was great after a long flight

nothing or maybe breakfast

breakfast, courtesy of staff

thankfully i watched all my kids get out but if i didn't i know some cars would've been damaged

no breakfast due to covid-19!

during covid with 2 kids under six for 2 nights

amazing staff free parking. distance to everything. early check in

not good with kids who are trying to sleep

fruit bowl at reception in morning also a help with kids

also a must is muir park for the redwoods

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

an hour of our time at 11pm pretending to look for the rooms next to each other - we have young kids

breakfast

my kids enjoyed the breakfast time

parking and breakfast was a nightmare.

early check-in and late check out at no charge

location staff was super friendly early check in was possible

were clear signs for the coin operated laundry room but guests weren’t allowed to use - a little odd

the laundry is good much quicker than a lot of previous experiences we have had

laundry facilities very convenient and fairly priced

convenient laundry which was inexpensive

comfy beds. the kitchen - nice surprise and truly came in handy. room set up.

they even had a full kitchen with a stovetop and refrigerator!

kitchen for longer stays. but basically i like everything here.

no closet, but he offset that with a kitchen

parking, free breakfast, kitchen in the room was a good surprise, good location, friendly staff, cleaning every day, you can

beautiful ambience, excellent customer service and great breakfast buffet spread

room service was good and reasonably priced

the boutique hotel was lovely, clean, the continental breakfast selection was more like a

breakfast very good, a very comfortable hotel in a lovely quiet part of san francisco

service, comfortable bed, reasonable room service selections, amenities

free wifi

everything is great, except the wifi.

wifi

clean,staffs are kind,free parking and have wifi.

kept losing wifi signal!

the people at the reception were nice and allowed for late check out

great spacious room. loved the closet space. very accommodating to our late check out.

very kindly gave us an early check in and provided information about the local area

we could even park our small rv in the parking lot

got early check in at 12:30 pm 4

breakfast

more selection on breakfast

from the breakfast menu was not always available/fully stocked

the breakfast would have been great

i had breakfast elsewhere, so i have no opinion on that

wifi wasn't properly working on our first day but a technician fixed it on the next day

fi, etc

was clean, in a great location, free parking, free wifi, has a tv, and the guy at the desk was so nice and friendly

hotel, but has free parking, wifi, and the room was very clean

had to use my phone for wifi to get work done

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

also, there is a daycare right next door so you wake up to the sound of little kids

the allowed me to park my big truck in their temporary parking overnight, since i arrived

elevator (old, the door is not safe for kids)

the wifi is open and in the evening, when lots of guests were on-line, it

the wifi.

no proper wifi and no normal telephone coverage

wifi connection was really slow. other residents noisy until 1 a.m.

good wifi, plenty of cable channels, bed was pretty comfortable

excellent service even early check in beautiful suite and rooms

we definitely would have taken advantage of a terrific gym at the next door jcc if we were staying longer

tiny microwave, tiny sink and bar fridge only

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

hotel sells day-passes to the community center across the street, and you will have access to the gym, yoga, spinning classes

the bar is beautiful too with great decor and a cozy fire and ambience, definitely good for a few

laundry on suite, good location, many restaurants to choose from

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

laundry room

also they had a laundry facility and the price is reasonable

laundry and bag storage facilities

the look and feel of a classic bed and breakfast, but with a nice modern bathroom (unlike some other b&b’s)

friendly staff, nice rooms and great breakfast!

daily breakfast healthy and delicious

breakfast provided was fresh, individually prepared, great flavor

breakfast was always tasty; wi-fi was super fast

laundry room was a plus

for a short stay, convenient location and clean, friendly staff made early check in possible

large laundry facility

very understanding when i accidentally ruined in a towel with my makeup and when i asked for a late check out on the final day

there is only one laundry room in the whole hotel, dryer was broken, not drying my clothes after paying $4 to dry

for example, some of the machines in the gym were not set up

very clean, out dated rooms and gym

no pool and gym too small

location and room size; coffee and wine bar were lovely. a turntable to spin a record. cool!

the coffee bar in the lobby was great though

the internet. the early check in.

staff was kind and gave us early check in

continental breakfast was complete and the offerings excellent

the continental breakfast was good for a quick bite and the coffee was hot and ready early

free breakfast

breakfast was ok

location at nob hill, amazing historic building, perfect gym.

location, very clean and comfy, option to rent bicyle, cable car stop in front, we'll equipped gym

nice dining and bar area on main floor, breakfast and dinner service

we had to extend our reservation with a really late check out (8 pm) and they make us a good price

the only thing we didn’t like was we came early and they charge 50$ for early check in

the communication about an early check in offer was poor

wifi in our room was pathetic

wifi in room was a bit sketchy, but in all common areas it works perfect

wifi was very weak. i had to come out to the corridor to connect to wifi and email.

the wifi connection in our room wasnt the best, but it was somehow sometimes working.

the complementary wifi worked perfectly

i love to comes here music food and bar very nice

i’m sure it’s about the laundry stuff or the sheets

many restaurants nearby and also laundrymarts

the laundry is right around the corner, literally a 2-minutes-walk and you can come back to the hostel

easy to meet new people, live music in the bar in the ground floor

don't recall having this problem on prior stays but the wifi was constantly weak, patchy, kept dropping out to the extent i had to use my phone hotspot

wifi is great, stable, with fast downloads

it was like staying in a hotel from a bygone era, but with wifi

wifi was good for the most part and the small tv is hung on the wall

wifi was not working from our room so we had to get into the corridor or downstairs in the lobby

the room was very comfortable for the four of us, kids slept on a pull out couch in the sitting room

the wifi was complimentary, and signal strength never wavered throughout the night

free wifi

wifi was a little bad. disconnected quite frequently.

afternoon to monday early in the morning, room size, staff, complimentary coffee and water, tv, wifi

wifi was awesome

breakfast could be a little better

the breakfast may have been a little weak but that is me being a little picky it was

the breakfast menu was yummy

some residents complained about the lack of breakfast, but for me it was perfect

wish there had been breakfast available and good coffee, but not possible due to covid.