the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

nice vegan breakfast

the swimming pool is sparkling and very clean indeed

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

very good service and breakfast

the wifi is perfect

my kids enjoyed the pool and the excellent wifi

also, the wifi signal is great everywhere in the hotel

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

the new fiberoptic wifi is incredible

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna, fitness room

the breakfast that is included was delicious and so amazing

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

apartment, view from balcony, very spacey, very nice pool area, nature around, and very nice people at

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

clean, quirky, comfortable, kitchen

good wifi and big

lovely included breakfast

a little expensive. breakfast couldn t be served earlier before i left :/

delicious custom cooked breakfast served on a lovely patio

the pool was small, there was no amenities, the price of the room is over the top for what it offers

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

had wifi issues throughout our stay but seemed to be a one-off event caused by the internet provider

far from la fortuna weak wifi

food it is a very simple for 5 stars wifi must pay

very weak wifi in room if you plan to work remotely on your trip

underwhelming breakfast that took so long

ordinary breakfast in the nearby buffet

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

breakfast was awesome

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

some communication problems because we were not in wifi so we had to wait to check in.

was very poor, breakfasts as well as all other options in menu

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

beautiful pool, lovely tents, great bed

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

breakfast was delicious

wifi coverage is spotty

bed is very comfortable and wifi connection is good and fast

wifi was very spotty and inconsistent, but in their defense i believe they were having connectivity

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

thermal baths, free breakfast and staff were awesome

breakfast was very nice

did not like the bungalow type room due to the poor condition of the paint, kitchen utensils, and the refrigerator in bad condition

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

the pool was right outside our back door and since it wasn’t busy it was like having our own private

nice staff , silent space, good view, swimming pool nice place, good wifi.

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

the place also has a very nice pool

breakfast was delicious and adult the staff were super friendly

the rooms were great, although they didn't have wifi access or 4g network access

wifi was very bad. breakfast was mediocre for this level

like the big thermal pool to catch the sun

thermal pools

natural sauna, golf and gym made my days

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could be more proactive (example they didn't offer more

breakfast was good, served in the home of the owners

the breakfast was delicious and in a beautiful setting with the view of the valley

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also share some of his

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the place

breakfast could be better

breakfast was amazing

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast very good location for birds

very basic breakfast - 2 eggs, pinto rice, and fruits

amazing team , great location & breakfast

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

breakfast is simple traditional costa rican style but delicious

the rooms are super spacious and wirh a very clean kitchen

the kids loved the well-tended grounds and small river to play in at the back of the property

the rooms were huge, great for us and two kids who are too old to share beds

the pool was clean and kids enjoyed

air con, full kitchen, parking space, clean bathroom

tv, wifi

wifi didn't work in our unit

wifi was not the best

wifi is free and good

no microwave, warm water for shower & limited wifi with poor signal

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the property was beautiful, clean and the pool was so great

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

great room, nice breakfast, amazing pool and view.

breakfast, location, beautiful landscaping, help with shuttle

the wifi is subpar.

wifi was not dependable but it was adequate

the wifi was good, but went out a few times, but not for long

the wifi is average if you re worried about that

wifi connection in cabin was very interesting

the complimentary hot breakfast is delicious and very generous portion

breakfast was yummy and they had three options to choose from

friendly staff and good breakfast

breakfast is good and gerardo’s cocktails are to die for

the breakfast is really good too

air conditioning and wifi were great

with fixing some slight details

improve wifi in the rooms, or add some amenities to the room like ear tips, shower cap etc) it could me

it may have been just me but the wifi seemed a little spotty.

room was spacious with good air-con, strong wifi and a comfortable bed

the only real thing that could've been better was the in-room wifi as we had issues connecting throughout our stay

the wifi was a little spotty.

wifi didn t work well in the rooms but that s ok

wifi was nonnexistant in my room

to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

the garden and pool were nice to sit and rest and spot some wildlife

your laundry can be done for you at $5 per kg, received mine the same day

the shower was amazing and the pool and view were beyond compare

the staff was very friendly and helpful, the room and everything else was very clean, the breakfast was delicious, the tours offered/recommended by the hotel were very good organized and of

i also loved the pool and the breakfast

breakfast was perfect

great location with beautiful views. very helpful staff. excellent breakfast options.

breakfast was amazing

the breakfast had many healthy options and was abundant

the breakfast was simple but yummy and it was included

great having pool

what we like the most was the pool with outdoor kitchen

very nice outside area with a kitchen and swimming pool , millie is nice and helpful too.

the hotel and pool was spotless

the kitchen well equipped and very charming

d i tried many ways to make it work), the overall rate was not

front desk clerk was very rude, the wifi did not work in my room

awesome experience, i love the place. the wifi does not work for a wfh environment.

good and fast wifi

good wifi

- there was wifi - there was a tv

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

well i do not like the wifi to poor, no good reception in my room.

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

the kitchen is nice and has the basics

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the bedroom didn't have a window and the kitchen lacked

the room is clean, smells nice and has equipped kitchen and bathroom

it was divided in kitchen, bathroom and bedroom

in outside undercover space overlooking pond basically very quiet great full size swim pool and gym good bakery and supermarket very close 15 minute walk to town

traditional breakfast was also

15‘ walk to city, no fridge, stains after laundry service

my kids enjoyed the pond and swing on the property

is had facing the pond (which is great) but with your back to a cross-fit gym, with very noisy and annoying

the rooms and shared space were really clean and nice, the wifi works without problems.

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

the wifi was slow

also the wifi signal was not great at times but to be expected in the

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

great location, friendly check in staff, great pool!

great staff and breakfast! room was spacious and clean.

breakfast was just ok, could be better

laundry service was also very quick

we really liked our stay. great people, rooms, breakfast and location.

staff is really nice. location is nice too. no hot water good breakfast

great location. so much to do there like zip line , hot springs , pool etc.

good breakfast

they prepared us some take-away breakfast as well, since we had to leave early that day

free breakfast was pretty good, with large servings

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

we loved having our own private pool

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

and the pool is perfect for cooling off after a hike

parking was a little tight but easy to make work.

relaxed in between going out and coming in at the pool which was a great temperature

each room had their own designated parking spot so you weren t fighting for a spot close to your door

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

quiet; away from busy roads; well equipped, pool, view of volcano; friendly staff.

the pool with a view of the arenal

the cabin was very clean and had everything we needed in the small kitchen

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

free breakfast

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

good wifi

wifi was mostly ok but sometimes disconnected

the wifi is awesome

wifi didn't work in my room .my friends told me that wifi worked in their room.

wifi and air con both great

laundry service was good and about the same price as the local laundromats

not a real dislike but it would have beneficial to have some fruit for breakfast.

the breakfast was really good and the owners were so lovely

i really appreciated to have the breakfast included

they will also do laundry for you for a small fee

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

location is good. the price i paid was value for money. wifi was decent.

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about a block away,

wifi worked well

wifi was extremely spotty in certain

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

no water station and wifi didn t work in my private room

wifi is strong enough to work in the front and in the back in the secret garden

staff did not show me any of the common area, where to store food or share wifi info upon check in

wifi is good in public areas, but was limited in our dorm.

the wifi worked much better here than the other hostels in costa rica i stayed at

breakfast was a great filler for the day ahead

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the facilities were all very clean and nice

excellent location, very nice the pool area, good price and service totally

during the free breakfast, we were able to inquire at the front desk about various activities and transport which

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

the staff are very friendly was a nice breakfast too

the pool and hot tub were most welcome

we got breakfast each morning

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

the breakfast was okay and included some traditional costa rica cuisine

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull to have a clothelines under a roof

location breakfast laundry service for 3$ per kg lots of lounging area

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

loved the free shuttle to the hot springs & the breakfast which was included

the staff were all extremely nice, and there was a full kitchen staff that made a great breakfast in the morning for everyone

great reliable wifi for working

wifi was very spotty, the best time to get on is early in the morning if you are planning to catch

wifi cut in and out

room has strong wifi, spacious and clean

- comfortable beds - very good location - awesome volcano view - filling breakfast - very good wifi - strict cleaning and sanitization protocols - smiling and courteous staff - very friendly

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

wifi could have been a little faster.

wifi available and great upper deck to relax on

friendly staff, comfortable bed, no mosquitos, good wifi

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

nice shared kitchen facilities

a swimming pool is under construction, which shows they are making upgrades

would be 10 if our room wasn’t next to the kitchen, thats really annoying they have plenty rooms and 3 of them are just next to the kitchen,

there's a pool under construction

for improvement would be hot water in kitchen sink and bathroom sink

the breakfast is amazing

the pool and it's close downtown

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

nice, modern accommodations surrounding a beautiful garden and swimming pool

the free breakfast was very tasty with great choices

kitchen nicely appointed

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

very clean and nice, spa was awesome and in a good location

liked the privacy, hot tub, shower, and the kitchen area

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not that we cooked)

wifi was very strong

unlimited coffee, exceptional breakfast and restaurant area, relaxing pond/hammock area, great wifi everywhere

in the heart of fortuna * delicious breakfast * you can see a lot of hummingbirds :) * great wifi

location, great restaurant on site, amazing view of the volcano with wifi everywhere

wifi is excellent, i used it for work, loads of zoom calls and it worked great

the hot tub was lovely, and wifi was great (we work remote) (-)the wifi wasn t that good sometimes (+)one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and comfortable beds (-)wifi in the room was a little spotty (-) the wifi wasn't that good in the cottage (2), which can be better with another extender (-)wifi not so good in the room. breakfast good but with few choices (+)accommodations, great rooms, good wifi, comfortable beds, netflix on tv, a hot tub with the room, a amazing double shower and great (+) big room with private hot tub, very good wifi (-)wifi in the room did not work. light went out on porch.

really liked the bungalows and the kids enjoyed the pool table

it's quiet, it's not noisy or full of kids

really liked the bungalows and the kids enjoyed the pool table

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access volcano arenal - great

breakfast was great

we were allowed to hang out by the pool after check out which was great

my kids and even us adults loved that we had stockings filled with local candies that were hung on our

quite, clean rooms, comfy beds, good breakfast

good facility with excellent breakfast

road noise

wifi was adequate but not fast. the room was not well-lit.

wifi in the cabin was not the best, but at reception worked perfectly

ich some other reviews warned us about), per our request before travel, had not wifi issues, was clean and our kids and us loved the typico breakfast everyday

wifi in room, bathroom in bad condition

wonderful breakfast

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

the breakfast was delicious, and the pool was relaxing as well

the room and the pool and the setting. really hot effective shower and air-conditioning

from the town center, therefore it is quiet and you have a great view of the volcano from the pool

wifi was spotty in our room

wifi was a little slow and spotty at times in our room

also the wifi was fully accessible everywhere on the property

wifi not great. shower a bit confusing.

weak wifi , no english channels.

location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and

the pool and property were excellent

the breakfast was very good with so many options, fast wifi and great service

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day and make sure you take a trip around the gardens

the pool area is really nice and the rooms are very spacious

the breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef

it has a pool and loungers for rest periods

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast happened

the pool

internet connection. very poor wifi.

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

gave them a 7 only because i think it s ridiculous they turn off the the wifi during the night, so we woke up without data because the phone automatically uploaded the

with wifi but staff helped sort them

good wifi

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

the pool was great and the kids loved it there's also a

we loved the pool and the large grounds

wifi was great - no complaints from the kids

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

wifi was pretty terrible, but i didn't come to costa rica to be on the internet

had trouble using the cash machine in town, so went to a nearby cafe to ask if we could use the wifi to contact our bank

the wifi was a little spotty. we wished the pool and hot tub were open later.

wifi was the only thing that could have been improved

wifi can be a little spotty, breakfast isn t included

wifi has issues as well and the smart tv didn t work so it was just basic cable only

wifi was good

the wifi not so good & the staff did nothing about

very generous continental breakfast and tasty restaurant at whole

good buffet breakfast is included with your stay

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and coffee to my room for me and pack me a lunch to-go for my hike the next day

we loved the beautiful views, butterflies, pool - and the delicious breakfast.

the swimming pool is on the edge of a beautiful garden, you can swim while watching the sunset on nicoya

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful view, good coffee and tasty breakfast

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

the lodges are cute and have every you need for 2 nights, the pools are just amazing, warm and super relaxing in the evenings

hot springs , breakfast

breakfast was cooked to order

pools are open to non guests

the bungalow are so cute and comfortable and the pools are great

we also liked the large room and the stable wifi

you're not sure of your arrival time) you can logon their wifi when you arrive and contact them

no wifi. bad breakfast and un comfortable bed

in advance , but at the latest

weak wifi