well i do not like the wifi to poor, no good reception in my room.

- there was wifi - there was a tv

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

the rooms were great, although they didn't have wifi access or 4g network access

wifi was very bad. breakfast was mediocre for this level

spring waters in the swimming pool.

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays music while you're out there

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

there were also ants all over the kitchen countertop

wifi issue. no cereals or chocolate for the breakfast.

the service person at the pool bar was very friendly, we enjoyed his attention

and the free included breakfast is fantastic

free breakfast had meat and cheese that were fake and the you could tell was just processed food

free breakfast was pretty good, with large servings

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

they prepared us some take-away breakfast as well, since we had to leave early that day

natural pools very nice and you can use them the total night if you like

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

underwhelming breakfast that took so long

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

breakfast was awesome

ordinary breakfast in the nearby buffet

good wifi and big

a little expensive. breakfast couldn t be served earlier before i left :/

it includes a high quality breakfast

he was extremely pleasant and conversed with us over our wonderful breakfast

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and coffee to my room for me and pack me a lunch to-go for my hike the next day

clean, quirky, comfortable, kitchen

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

breakfast was delicious

when they heard we had a morning tour planned, they independently asked if we'd like to pre-order breakfast to be ready the following day so we could leave early

the pool had an awesome view of the jungle and the drinks at the bar was great

was very poor, breakfasts as well as all other options in menu

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

i the breakfast was delicious ud83dude0b and good service

apartment, view from balcony, very spacey, very nice pool area, nature around, and very nice people at

very old infrastructure, doors that don’t close, slow breakfast service

nice located, beautiful walk in the forest, incredible pool, and jacuzzi, breakfast was

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

breakfast was good

food breakfast was oke and they have their own tilapia

the breakfast could have been better, the bathroom was tiny.

they prepared breakfast outside and they are trying to make your stay as nice as they could

breakfast was delicious!

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

amazing team , great location & breakfast

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

very basic breakfast - 2 eggs, pinto rice, and fruits

breakfast very good location for birds

breakfast is simple traditional costa rican style but delicious

wendy also helped us with laundry which was so kind of her

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4 year old and it meant we could recognise lots of species for the

the hightlight for our kids was the frog tour

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

breakfast included in price

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could be more proactive (example they didn't offer more

breakfast was good, served in the home of the owners

breakfast in the restaurant is nice with a great view

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

nice vegan breakfast

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the swimming pool is sparkling and very clean indeed

a/c, huge shower and great wifi

amazing paradise with a cute pool in the middle of the rainy forest.

the pool just makes it really special, what a place to watch the sun rise

the on-site infinity pool is stunning

breakfast was also really nice

a basic breakfast is included

breakfast could be better

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also share some of his

breakfast was amazing

breakfast was very good

far from la fortuna weak wifi

very weak wifi in room if you plan to work remotely on your trip

had wifi issues throughout our stay but seemed to be a one-off event caused by the internet provider

food it is a very simple for 5 stars wifi must pay

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

the new fiberoptic wifi is incredible

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

also, the wifi signal is great everywhere in the hotel

excellent wifi everywhere

wifi strenght could be better

and so much attention to detail in the property everything clean and a sweet playground for the kids with friendly animals around

the included breakfast was delicious

overall a great hotel for the first night or two in costa rica, nice breakfast, clean, and the best people

kids friendly place

we slept in the container. staircase was a little sketchy. wouldn’t recommend for small kids.

the pool is not heated, so if you want to use it must be very warm outside or you must be hardy.

a true gem in beautiful surroundings, peaceful, plenty of birds to watch, lovely pool area

- some part of the facilities as the pool area soon need some renovation

profile, for example sorting of garbage - very good service and good food for takeaway - breakfast was

great breakfast and good coffee from a plantation close by

the pool and the gardens made our stay amazing

breakfast lady wasn't very friendly. no hot water.

is no breakfast, even for purchase as advertised

breakfast was delicious and adult the staff were super friendly

there was no breakfast and no close by restaurants and the rooms were smack at a road

is no cell service at chachagua but they had exceptional wifi throughout the resort

omipresent, no hassle high speed wifi was very appreciated

the wifi signal was not good at rooms but fine near restaurant and lobby

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

bed is very comfortable and wifi connection is good and fast

the luck at the trout bar was not made well. also the food is expensive

the peacefulness of the property staff friendly , beds massive and rooms gorgeous loved the trout bar and catching fish for lunch the restaurant for evening meals was ok but over priced for food

lunch restaurant service, limited pool option

plenty of activities for kids

over priced, restaurants/mini bar - even have to pay $5 for a small bottle of water in room - first hotel in five weeks if

there is also very nice garden, we had our breakfast there and it was delicious

the breakfast is very delicious

breakfast was super tasty

the owner was very friendly and prepared a delicious breakfast

they said bar is closing at 11 and music will be shut down

hot water in shower, bar onsite, and super market across the street

some communication problems because we were not in wifi so we had to wait to check in.

the room was good with a big bed and fast wifi

wifi was not stable

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

it was served in an outdoor kitchen/dining area, set in the center of the property surrounded by lush gardens, footsteps from

gardens, the owner and his wife, the breakfast, the hot water, the genuine care they have for their patrons

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

pool is perfect for kids and the garden is beautiful

they even returned money that they found in our laundry

the pool is nice and the location is a 20 minute walk to the restaurants

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and all the staff are super super friendly and helpful

the garden and pool were nice to sit and rest and spot some wildlife

the wifi was slow

the rooms and shared space were really clean and nice, the wifi works without problems.

also the wifi signal was not great at times but to be expected in the

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

pool was great too

the rooms were huge, great for us and two kids who are too old to share beds

the laundry service was excellent

the pool was clean and kids enjoyed

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and very kind and helpful

can get laundry done

basketball court for kids to play

attention, clean and beautiful room and the pool was incredible.

efficient laundry service

quite, clean rooms, comfy beds, good breakfast

delicious breakfast, very comfortable room & beds

the people were so friendly, the breakfast delicious, so we felt very comfortable

very noisy breakfast space because of small kids swimming lessons early morning

beautiful gardens & grounds w/pond & i loved swimming in the fabulous huge olympic-style pool, by far the best of all the places i have stayed in cr

great breakfast

the hot tub was lovely, and wifi was great (we work remote) (-)the wifi wasn t that good sometimes (+)one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and comfortable beds (-)wifi in the room was a little spotty (-) the wifi wasn't that good in the cottage (2), which can be better with another extender (-)wifi not so good in the room. breakfast good but with few choices (+)accommodations, great rooms, good wifi, comfortable beds, netflix on tv, a hot tub with the room, a amazing double shower and great (+) big room with private hot tub, very good wifi (-)wifi in the room did not work. light went out on porch.

o then looked after us impeccably whenever we were in the bar or restaurant)

my kids loved it also

it's quiet, it's not noisy or full of kids

staff very professional and kind from front desk, restaurant and room service

the pool area, parking and breakfast are all great

the breakfast was good and the daily juices at breakfast were amazing

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied

the grounds, pool,

great kitchen and pool, and a lovely mix of travelers

and communal kitchen area were lovely

what we like the most was the pool with outdoor kitchen

the pool was a great way to cool off and relax at the end of a long day

road could be a little noisy but it was exceptionally clean with a great kitchen

lovely pool, incredibly clean and the beds were so so comfy.

great value for money, especially with the plunge pool/small swimming pool

the breakfast was the best we had the whole time in costa rica

breakfast good, room comfortable and quiet, staff helpful and professional and we were able to

the place is very clean, great location, has a pool and lovely outdoor seating area

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

it was divided in kitchen, bathroom and bedroom

the bedroom didn't have a window and the kitchen lacked

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

o far from lobby). shower water was warm but not hot.

wifi was spotty at times but only because they were recently getting it repaired

tv, wifi

no microwave, warm water for shower & limited wifi with poor signal

wifi was not the best

wifi was extremely spotty in certain

location is good. the price i paid was value for money. wifi was decent.

wifi worked well

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

wifi was bad

the only thing my family complained about is the wifi

- comfortable beds - very good location - awesome volcano view - filling breakfast - very good wifi - strict cleaning and sanitization protocols - smiling and courteous staff - very friendly

the wifi seemed slow sometimes

great reliable wifi for working

i really liked having access to the shared kitchen and the pool

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show itself

i really liked having access to the shared kitchen and the pool

the pool is also cool, and pepe the sloth in front living in front of the hotel iis the best perk

nice shared kitchen facilities

good breakfast

they will also do laundry for you for a small fee

the free breakfast options were great

i really appreciated to have the breakfast included

laundry service was good and about the same price as the local laundromats

wifi didn't work in my room .my friends told me that wifi worked in their room.

wifi was mostly ok but sometimes disconnected

good wifi

location, super strong wifi and ac, great clean room, and the breakfast was an amazing bonus

wifi and air con both great

the pool and it's close downtown

the breakfast is really good, especially the avocado emparedado, i highly reccommend it

good free breakfast is provided in the adjacent restaurant

clean and quiet place. the breakfast is pretty good and the pool really nice

large room, room was clean including the bathroom, room specification met my requirements, free breakfast and was very good (probably the best i had in costa rica)

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

free breakfast

the breakfast is amazing and you get a free pass to hot springs

breakfast is good and gerardo’s cocktails are to die for

the complimentary hot breakfast is delicious and very generous portion

super nice place! very nice breakfast, good room, nice staff, beautiful location.

breakfast was good

the breakfast is really good too

the breakfast was delicious, cooked by the hotel owner

the pool was nice and had a nice view of the arenal volcano

from the town center, therefore it is quiet and you have a great view of the volcano from the pool

wonderful breakfast

the staff were incredibly nice to us, the breakfast was amazing

wifi was not dependable but it was adequate

the wifi is subpar.

very poor to no wifi connection! impossible to do no hot water.

the wifi is average if you re worried about that

the wifi was good, but went out a few times, but not for long

the wifi was the best we d had in costa rica

friendly staff, comfortable bed, no mosquitos, good wifi

super strong wifi, great ac, smart tv, daily room cleaning

wifi available and great upper deck to relax on

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

the staff was very nice and helpful! great complimentary breakfast and nice a/c.

loved the free shuttle to the hot springs & the breakfast which was included

the staff were all extremely nice, and there was a full kitchen staff that made a great breakfast in the morning for everyone

located - silent - good breakfast - good kitchen for the guest

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull to have a clothelines under a roof

in the heart of fortuna * delicious breakfast * you can see a lot of hummingbirds :) * great wifi

wifi is excellent, i used it for work, loads of zoom calls and it worked great

location, great restaurant on site, amazing view of the volcano with wifi everywhere

the wifi was good too

ac and wifi worked perfectly well at all times

wifi is good in public areas, but was limited in our dorm.

parking for a fee, free wifi

wifi is strong enough to work in the front and in the back in the secret garden

wifi in the cylinder rooms was spotty at best which could be a little frustrating - but not the end

wifi does not work in some of the rooms located on the edge of the property.

from the breakfast through to the room and lounging around the pool was great

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the facilities were all very clean and nice

nice pool with a view of the volcano

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit area around the pool at

excellent location, very nice the pool area, good price and service totally

the wifi was a bit low.

wifi didn t work well in the rooms but that s ok

the only real thing that could've been better was the in-room wifi as we had issues connecting throughout our stay

the wifi was a little spotty.

wifi was nonnexistant in my room

lodge with birds all around, trails, big room and great buffet breakfast

breakfast was good

buffet breakfast is excellent

breakfast was excellent

breakfast was delicious and fresh

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

the main road is pretty close and noisy. the wifi was not working in our bungalow

showers didn t drain very fast, and the wifi can be very spotty

wifi not always stable

also the wifi was excellent

no wifi in the rooms. wifi in the pool area was poor.

front desk clerk was very rude, the wifi did not work in my room

awesome experience, i love the place. the wifi does not work for a wfh environment.

good wifi

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

a good location, quiet, beautiful surroundings, great staff, feeling like home, very nice morning breakfast area with pool and hammocks

one day the swimming pool was taken over by a noisy family who did not appear to be guests.

we got breakfast each morning

beautiful surroundings, great staff, feeling like home, very nice morning breakfast area with pool and hammocks

the staff are very friendly was a nice breakfast too

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

we loved having our own private pool

definite need a car as it is a 5-10 minutes drive into the city centre the bungalows have some kitchen equipment to make breakfast or cook something simple

it was really handy having a little kitchen in the room too, would definitely recommend

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

had every necessary facility as well as additional options with an amazing view on the swimming pool in the middle of nature and just across from arenal volcano

the grounds are beautiful and the small pool was refreshing

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not that we cooked)

liked the privacy, hot tub, shower, and the kitchen area

very clean and nice, spa was awesome and in a good location

the kitchen has almost everything you need to prepare something simple

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

room was spacious with good air-con, strong wifi and a comfortable bed

air conditioning and wifi were great

beautiful, large rooms, awesome wifi

wifi was very spotty, but worked well in the main building

weak wifi in our room but good at reception and pool area

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

houses were really pretty and the pool was a very nice addition

breakfast was cold, would. have preferred a buffet style with lot of fruits and other options.

they even assisted me with parking my car when i was having difficulties

each room had their own designated parking spot so you weren t fighting for a spot close to your door

pool was lovely, garden beautiful, staff fabulous, room was large

laundry services were quick and efficient with shirts nicely folded

like the breakfast, which is next to the hotel

the breakfast was very good with so many options, fast wifi and great service

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and

the breakfast was good and we enjoyed the private trekking in the

breakfast was perfect

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

safe and clean, with an amazing breakfast

breakfast was amazing