very weak wifi in room if you plan to work remotely on your trip

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

food it is a very simple for 5 stars wifi must pay

had wifi issues throughout our stay but seemed to be a one-off event caused by the internet provider

far from la fortuna weak wifi

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

food is basic , our room was delivered 2 hours late and the lights , wifi and sinks were not working

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

omipresent, no hassle high speed wifi was very appreciated

bed is very comfortable and wifi connection is good and fast

wifi strenght could be better

the wifi is perfect

also, the wifi signal is great everywhere in the hotel

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

excellent wifi everywhere

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

is no breakfast, even for purchase as advertised

there is a pool, great wifi and room service daily

great pool, great staff

there was no breakfast and no close by restaurants and the rooms were smack at a road

rooms were clean, beds were big and comfortable, and the kitchen had most things we needed to cook a quick meal

pool was wonderful

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the gorgeous

the rooms were huge, great for us and two kids who are too old to share beds

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

only one door opened, and the wifi was only so so, and the safe was too small for a laptop

tv, wifi

wifi is free and good

no microwave, warm water for shower & limited wifi with poor signal

wifi didn't work in our unit

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

the property was beautiful, clean and the pool was so great

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

breakfast, location, beautiful landscaping, help with shuttle

the wifi is average if you re worried about that

the wifi was good, but went out a few times, but not for long

the wifi is subpar.

wifi was not dependable but it was adequate

wifi connection in cabin was very interesting

super nice place! very nice breakfast, good room, nice staff, beautiful location.

was incredibly friendly and accommodating, location was beautiful and the on-site restaurant/breakfast was delicious

breakfast was yummy and they had three options to choose from

breakfast is good and gerardo’s cocktails are to die for

friendly staff and good breakfast

your laundry can be done for you at $5 per kg, received mine the same day

the food is amazing, both breakfast and lunch (we didn’t try the dinner but i’m sure it would be super good too) i highly

although it is distant to the town, it is close to some kind of bar or nightclub that has a loud sound until late night

they even returned money that they found in our laundry

we booked lots of tours through them and they also helped us with laundry and booking taxis

d the

wifi was nonnexistant in my room

wifi connection is poor in rooms, which was needed for getting ahead for planning the next day

the wifi was a little spotty.

the only real thing that could've been better was the in-room wifi as we had issues connecting throughout our stay

the swimming pool was amazing for a quick cool down

and communal kitchen area were lovely

the kitchen well equipped and very charming

bed, very attentive staff and lovely open-air communal kitchen and (small) pool area

the rooms where simple but good for the price, and there was access to a kitchen for cooking

room was spacious with good air-con, strong wifi and a comfortable bed

weak wifi in our room but good at reception and pool area

when the wifi went out our control panel in our room became non functional and we couldn t operate the

beautiful, large rooms, awesome wifi

with fixing some slight details

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the breakfast was simple but yummy and it was included

the breakfast had many healthy options and was abundant

the breakfast was good and we enjoyed the private trekking in the

the breakfast was repetitive every day but there were three options to pick from

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the room is clean, smells nice and has equipped kitchen and bathroom

the bedroom didn't have a window and the kitchen lacked

it was divided in kitchen, bathroom and bedroom

the kitchen is nice and has the basics

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

no wifi in the rooms. wifi in the pool area was poor.

wifi doesn t work

front desk clerk was very rude, the wifi did not work in my room

good and fast wifi

traditional breakfast was also

there are also facilities including a gym and swimming you can use for a fee

of the staff and their flexibility, the delicious breakfast with local or continental option, the gym and lap pool, the comfort of the beds

great breakfast

the breakfast gazebo, large pool, close to town center.

also the wifi signal was not great at times but to be expected in the

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

the rooms and shared space were really clean and nice, the wifi works without problems.

the wifi was slow

fridge in our room didn’t work but the staff let us keep some stuff in the bar fridge, so all good

location, breakfast, friendly and helpful front desk staff, our kids loved the pool, the landscaping, comfortable room with a/c, having a small refrigerator in the

great value for money, especially with the plunge pool/small swimming pool

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

the kids loved the pool

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

the pool was a highlight looking to the vulcano while swimming

pool a special treat

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

free breakfast

the breakfast is amazing and you get a free pass to hot springs

great host great location free breakfast free hot springs ud83dude0a

wifi was mostly ok but sometimes disconnected

comfortable rooms, great ac, hot water, stable wifi, and friendly staff

wifi not great

the wifi is awesome

wifi and air con both great

place in la fortuna with nice rooms, good breakfast, great location and lovely staff

the free breakfast options were great

location is good, the room has a kitchen, and it is a good deal for the price

spacius room with fully equippt kitchen. . cloce to the center and quiet. can recommend.

or room was huge with a kitchen

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

the grounds are beautiful and the small pool was refreshing

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included, kind staff, tv has streaming services included

definite need a car as it is a 5-10 minutes drive into the city centre the bungalows have some kitchen equipment to make breakfast or cook something simple

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

amazing sights, beautiful location, comfortable and clean beds, great staffs, pool is amazing!

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

the pool was a great way to cool off and we loved using the outdoor kitchen space

each room had their own designated parking spot so you weren t fighting for a spot close to your door

location is good. the price i paid was value for money. wifi was decent.

wifi worked well

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

wifi was extremely spotty in certain

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about a block away,

the wifi worked much better here than the other hostels in costa rica i stayed at

the wifi was down in our rooms due to damage, but was great in the pool area and lobby!!

wifi in the cylinder rooms was spotty at best which could be a little frustrating - but not the end

parking for a fee, free wifi

wifi is good in public areas, but was limited in our dorm.

from the breakfast through to the room and lounging around the pool was great

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

breakfast, extremely helpful staff and great location to town

nice plunge pool, helpful staff and good laundry service

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the facilities were all very clean and nice

place was spotless, great location and lovely breakfast, even better than the pictures

loved the free shuttle to the hot springs & the breakfast which was included

the laundry service is great too albeit

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done quickly for us

wifi could have been a little faster.

wifi available and great upper deck to relax on

super strong wifi, great ac, smart tv, daily room cleaning

friendly staff, comfortable bed, no mosquitos, good wifi

wifi was not very good at la fortuna suites and lodge.

the only thing my family complained about is the wifi

- comfortable beds - very good location - awesome volcano view - filling breakfast - very good wifi - strict cleaning and sanitization protocols - smiling and courteous staff - very friendly

wifi connection often fell out

wifi cut in and out

great reliable wifi for working

nice shared kitchen facilities

would be 10 if our room wasn’t next to the kitchen, thats really annoying they have plenty rooms and 3 of them are just next to the kitchen,

there's a pool under construction

walls so you can hear everything - especially as our room was next to the communal kitchen

there is a great view of the arenal volcano from the shared kitchen area

was excellent and owner was very hospitable home was well maintained pool was beautiful the hummingbirds in the yard were

one day the swimming pool was taken over by a noisy family who did not appear to be guests.

very clean, lots of room . beautiful landscaping and the pool was amazing

breakfast was nice, the staff was incredible friendly. all in all a great experience

the breakfast was okay and included some traditional costa rica cuisine

the pool and it's close downtown

restaurant was delicious, and the breakfast was included

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

clean and quiet place. the breakfast is pretty good and the pool really nice

location to town, delicious breakfast and nice pool

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

in the heart of fortuna * delicious breakfast * you can see a lot of hummingbirds :) * great wifi

unlimited coffee, exceptional breakfast and restaurant area, relaxing pond/hammock area, great wifi everywhere

helpful staff providing a lot of usefull information, nice accomodation, well working wifi, assume terrase for observing birds, squirels and cows and of course

wifi is excellent, i used it for work, loads of zoom calls and it worked great

great rooms equipped with ac and good wifi reception

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

the kitchen has almost everything you need to prepare something simple

very clean and nice, spa was awesome and in a good location

the hot tub was lovely, and wifi was great (we work remote) (-)the wifi wasn t that good sometimes (+)one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and comfortable beds (-)wifi in the room was a little spotty (-) the wifi wasn't that good in the cottage (2), which can be better with another extender (-)wifi not so good in the room. breakfast good but with few choices (+)accommodations, great rooms, good wifi, comfortable beds, netflix on tv, a hot tub with the room, a amazing double shower and great (+) big room with private hot tub, very good wifi (-)wifi in the room did not work. light went out on porch.

nice hotel pool

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to the city

space of the room, the jacuzzi, the garden, the dining room, the swimming pool area, the sloths walk,

really liked the bungalows and the kids enjoyed the pool table

wifi not always stable

also the wifi was excellent

finitely needs upgrades), too much road noise if room is

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

the wifi worked everywhere and the staff was even nice enough to lend us forks and knife so we could

breakfast was great

basketball court for kids to play

we were allowed to hang out by the pool after check out which was great

good facility with excellent breakfast

nice swimming pool

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

nice vegan breakfast

very good service and breakfast

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

area, pool with volcano view, super friendly and helpful staff, quiet but still close to the center, very

wonderful breakfast

place with volcano view, new, super clean, very friendly and helpful staff, amazing pool

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

the room and the pool and the setting. really hot effective shower and air-conditioning

the breakfast was very good with so many options, fast wifi and great service

like the breakfast, which is next to the hotel

helped me contacting transportation and activities info free breakfast across from the hotel

nice garden and swimming pool

location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens

wifi was spotty in our room

wifi not great. shower a bit confusing.

the hotel facilities include excellent wifi throughout the property and grounds, a large restaurant, bar, nature trails, swimming pool and

the wifi in the room could work better.

no hot water in the shower and wifi in the room is sketchy

the toiletries were spa type rather than regular hotel stuff

the pool

it has a pool and loungers for rest periods

breakfast service was very good

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast happened

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

good wifi

gave them a 7 only because i think it s ridiculous they turn off the the wifi during the night, so we woke up without data because the phone automatically uploaded the

wifi in room was not available....

the wifi did not work in the room

the pool was in really great condition and wlmy kids enjoyed swimming a lot as well

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the kids favorite was the pool which was a welcome retreat from the heat/humanity of la fortuna

the kids loved the pool, the trampoline, hammock and animals around the beautiful garden

we stayed with kids so appreciated the front lawn to kick around a soccer ball, a hammock on the front porch to

the wifi was a little spotty. we wished the pool and hot tub were open later.

the wifi wasn't great in the rooms but was fine in the shared spaces.

wifi was pretty terrible, but i didn't come to costa rica to be on the internet

wifi can be a little spotty, breakfast isn t included

slow wifi. good enough for surfing the web but not for video calls.

wifi was good

wifi has issues as well and the smart tv didn t work so it was just basic cable only

the wifi not so good & the staff did nothing about

friendly staff who took care of all our needs and excellent food for breakfast and dinner!

the room was big and the pool and jacuzzi were amazing

the hot pool were great, had 5 different temperature pools

breakfast was wonderful

stayed 5 days with my two kids in this hotel and we rented two huts

pools are open to non guests

the bungalow are so cute and comfortable and the pools are great

we reserved the jacuzzi everyday, had room service when it was raining and had a lovely time

when they heard we had a morning tour planned, they independently asked if we'd like to pre-order breakfast to be ready the following day so we could leave early

was very poor, breakfasts as well as all other options in menu

the pool had an awesome view of the jungle and the drinks at the bar was great

breakfast was delicious

in advance , but at the latest

it was really convenient to check in without any staff and the wifi was great

no wifi. bad breakfast and un comfortable bed

wifi only worked close to the window

weak wifi

breakfast buffet lacked adult cereals only kids cereals

friendless of staff and wide variety of hot springs as well as continental breakfast

there are literally hot spring pool bars everywhere you turn, and slides for the kids (and adventurous adults)

loved that the kids can enjoy the pools all day without worrying about excess exposure to chlorine because of the

the place is mobbed with kids who are bused in. felt like disneyland

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna, fitness room

the pool is amazing and my room was so new and air conditioned and nice big bathroom

very old infrastructure, doors that don’t close, slow breakfast service

the pool and breakfast were very good

breakfast was good, pool was nice, beds were comfortable.

the swim up bar provided great drinks and lunch options

location, facilities, breakfast everything!!!

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

the upper infinity pool is a fave in the afternoon leading into happy hour

each pool had a different temperature and the quality of the food was top notch

wifi was great

but truly, everything from the food, the facilities, the drinks, the atmosphere, the quality wifi, the view were outstanding

facilities, breakfast, spa complex, room size, bathroom, air conditioning, wifi

last but not least the wifi connection was horrible, we work from home so we solely depend on the internet in order to get

wifi was never an issue

the wifi worked very well for keeping up on work

got troubles with wifi connection - it was not working properly mainly in the evening, so we complained about it few

nice thick and good quality, robes are comfortable, the room was very clean and bright and large;wifi strong

wifi wasn t working for 2 days

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel which is difficult

underwhelming breakfast that took so long

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

ordinary breakfast in the nearby buffet

the quality of the wifi wasn't the best

wifi is spotty and only works if you're by the office/restaurant.

were a little hard and wifi isn t the greatest but we weren t expecting the ability to connect at all so we were

we wish wifi was better outside of the rooms. difficult to walk to other things.

no free wifi in the roomud83eudd14

my only complaint is that the wifi was not consistent.

the wifi was very spotty and even when it was working, it was so slow it barely worked

wifi kept dropping when not in a public area

wifi hot water was sometimes hard to get

wifi in the rooms were not great and the bathroom walls between adjoining villas are thin - you can

the breakfast was really good, the pool-area was amazing and the staff was great.

gym too small

water pools are very nice with bar and food service inside the pool they fullfilled all our special

the spa is amazing and luxurious

the pool area is a lot of fun and the kids enjoyed it immensely the staff was very friendly and we had a great

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

wifi connection in the room was very poor.

wifi in room was sufficiently good even for video call

wifi in common areas was poor

wifi could have been better . also need electric outlets near table lamps .

en though thankfully wifi in rooms was sufficiently good to have

wifi works well

wifi was flaky - kept dropping connections and getting things done was impossible at times

the only thing that could have been better is the consistency of the wifi across the property

hard to find many dislikes, only feedback could be to play different types of music at the main pool, sometimes it was a little loud and didn t match the calm, serene environment of the rest of

breakfast buffet quality can still be improved.

we loved the room with the outdoor shower and private plunge pool on the front porch

spa was amazing

breakfast is great also

the spa services offered were well priced and exceeded my expectations

the spa is a must while you’re there

clean, quirky, comfortable, kitchen

staff was amazing, in room breakfast tasted great and was prepared so beautifully every day

excellent spa services

was warmly welcomed to the property by blanco & carolina, checked in, & enjoyed a cocktail at the pool after a tour of the property, while waiting for my room to be ready (i was early)

the pools are gorgeous and the restaurants tasty and fairly priced

very comfy bed, beautiful outdoor pool, hotel well located close to the volcano, very good breakfast

we went on multiple hikes in the resort, enjoyed the delicious breakfast and dinners, can’t wait to come back

meditation class in the morning, good breakfast, nice staff and incredible room, so comfortable and

there is also whirpool and small teras when you can relax

the space was roomy, comfortable and clean (there are even dehumidifiers and air purifiers)

in the pool area there is a heated pool like a big jaccuzi in front of the bar

we missed having wifi, it was only available in the common areas, restaurant and

just that wifi was not working the whole time.

bad wifi, we didn t like the taste of food for breakfast

parently it s great) not much the hotel could do about that though;) strangely the hotel wifi blocks whatsapp calls, luckily we had a workaround with portable hotspot from the rental car

facilities good choice of food

breakfast was wonderful

location, the included breakfast is not a buffet, you can choose different dishes on a menu, the pool and the hot thermal pool are beautiful, the view of the volcano is spectacular

additionally they offered laundry service for my muddied and wet clothes from rafting

the views was so beautiful and the hot springs and pool was great

the staff was very friendly and helpful and the breakfast was delicious

the laundry service shrunk most of our clothes.

the laundry service is cheaper than in other hotels we stayed

pool was surprisingly small but good

early check in so that our 3 year old could have a nap was so appreciated

good breakfast

at the bar the stuff wasn't very friendly, also room wifi not strong

no wifi in the room/cabina. too many ants in the room.

we had hot water, wifi and ac

location garden full of wildlife wifi

bright lights from the phone, wifi, and tv were not cool at night, we had to unplug everything

good wifi and big

seems like a more expensive mothel, the parking lot had few lights

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

the pool was small, there was no amenities, the price of the room is over the top for what it offers

parking safe and secure