the rooms were great, although they didn't have wifi access or 4g network access

wifi was very bad. breakfast was mediocre for this level

well equiped gym, nice pools, bars and restaurant

natural sauna, golf and gym made my days

natural sauna, golf and gym made my days

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

breakfast buffet was wonderful with a lot of choices and was a treat with tasty local ingredients

forest, termales springs and spa area is gorgeous

the walk to the springs requires a minimal level of fitness, but certainly a standard level of able-bodiness

the service person at the pool bar was very friendly, we enjoyed his attention

ordinary breakfast in the nearby buffet

underwhelming breakfast that took so long

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel in front desks

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on weekends no thick blankets for cold nights no clear or visible sign/landmark on road

good wifi and big

nice area with small pool

pool was small and no warm water, as the information shared in the advertisement

the pool was small, there was no amenities, the price of the room is over the top for what it offers

secure off-street parking

- there was wifi - there was a tv

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

well i do not like the wifi to poor, no good reception in my room.

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

clean, quirky, comfortable, kitchen

great breakfast, nice hosts, comfy and tidy room

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly helpful and communicative, always

the food was excellent, including breakfast which was included with our stay

clean, very friendly staff and nice breakfast

the pool had an awesome view of the jungle and the drinks at the bar was great

espresso coffee machine was available but not offered in the breakfast menu

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

the breakfast that is included was delicious and so amazing

location with big rooms and good pool

the included breakfast was also perfectly fine

i the breakfast was delicious ud83dude0b and good service

parking is right in front of your bungalow

free breakfast had meat and cheese that were fake and the you could tell was just processed food

staff is really nice. location is nice too. no hot water good breakfast

they prepared us some take-away breakfast as well, since we had to leave early that day

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and coffee to my room for me and pack me a lunch to-go for my hike the next day

breakfast was good

food breakfast was oke and they have their own tilapia

the breakfast could have been better, the bathroom was tiny.

they prepared breakfast outside and they are trying to make your stay as nice as they could

breakfast was delicious!

very good service and breakfast

the swimming pool is sparkling and very clean indeed

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we could shower before

nice vegan breakfast

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

very basic breakfast - 2 eggs, pinto rice, and fruits

breakfast very good location for birds

amazing team , great location & breakfast

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

breakfast is simple traditional costa rican style but delicious

must think about cooking dinner (the place has a shared kitchen and dining area) when the next-door restaurant is closed (at 6 pm within the week) (+)fantastic views. very quiet area. great amenities in shared kitchen space. (+)the balcony and view. spacious room and shower. well equipped kitchen downstairs. (-) the kitchen needs basics like salt and pepper, some herbs and spices r, a toaster, and a new frying pan (+)views were amazing and the place was clean and the kitchen that was shared between three rooms was quite (+) also the kitchen is shared as well as the balcony

breakfast included in price

breakfast was good, served in the home of the owners

breakfast too early

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could be more proactive (example they didn't offer more

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

had wifi issues throughout our stay but seemed to be a one-off event caused by the internet provider

far from la fortuna weak wifi

food it is a very simple for 5 stars wifi must pay

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

very weak wifi in room if you plan to work remotely on your trip

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

wifi strenght could be better

also, the wifi signal is great everywhere in the hotel

the wifi is perfect

excellent wifi everywhere

breakfast could be better

breakfast was very good

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also share some of his

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the place

is no cell service at chachagua but they had exceptional wifi throughout the resort

the wifi signal was not good at rooms but fine near restaurant and lobby

omipresent, no hassle high speed wifi was very appreciated

wifi coverage is spotty

wifi was very spotty and inconsistent, but in their defense i believe they were having connectivity

there is a pool, great wifi and room service daily

breakfast lady wasn't very friendly. no hot water.

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

there was no breakfast and no close by restaurants and the rooms were smack at a road

great pool, great staff

the hightlight for our kids was the frog tour

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4 year old and it meant we could recognise lots of species for the

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

wendy also helped us with laundry which was so kind of her

breakfast was lovely

the staff was cordial and did our laundry

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too :) it was located a little outside of our route

profile, for example sorting of garbage - very good service and good food for takeaway - breakfast was

the pool is great and the views over green hills just amazing

a/c, huge shower and great wifi

the on-site infinity pool is stunning

facilities, good breakfast, pool

hotel could do with a permanent bar person as we were often waiting around to be served

breakfast was also really nice

breakfast was delicious

they allowed us a late check out so we could rest a little longer, brought toast to our room because we were too ill

neat little playground for young kids

were were two families who together had 7 children among us and the kids had so much fun exploring the property and playing

very welcoming staff. kids loved the adorable decorations and gardens. coco was a highlight!

some communication problems because we were not in wifi so we had to wait to check in.

very friendly staff, good breakfast

the food is amazing, both breakfast and lunch (we didn’t try the dinner but i’m sure it would be super good too) i highly

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and possibility to sit

service , room very comfortable, pool was good and the breakfast very good

the breakfast was delicious, too

-staff are friendly -safe and quiet area -clean room -hot shower -parking lot

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

the wifi was slow

the rooms and shared space were really clean and nice, the wifi works without problems.

also the wifi signal was not great at times but to be expected in the

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

the kids loved the well-tended grounds and small river to play in at the back of the property

kitchen: perfect, looked very new

a well equipped kitchen even though we didn’t need

good laundry service too

the kids also appreciated the option to have pancakes for breakfast

the breakfast is very nice too

breakfast was great

breakfast was excellent, and the pancakes were absolutely amazing

basketball court for kids to play

pool

you can find a lake, a swimming pool and an outdoors gym in the hotel's area

in outside undercover space overlooking pond basically very quiet great full size swim pool and gym good bakery and supermarket very close 15 minute walk to town

of the staff and their flexibility, the delicious breakfast with local or continental option, the gym and lap pool, the comfort of the beds

swimming pool

my kids enjoyed feeding the fish in the pond and playing on the swing

thing i'd change is maybe adding a snack/pool bar open like 4-8:30pm (when the pool closes) - nothing major simple snack foods like fries,

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the grounds, pool,

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

the hot tub was lovely, and wifi was great (we work remote) (-)the wifi wasn t that good sometimes (+)one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and comfortable beds (-)wifi in the room was a little spotty (-) the wifi wasn't that good in the cottage (2), which can be better with another extender (-)wifi not so good in the room. breakfast good but with few choices (+)accommodations, great rooms, good wifi, comfortable beds, netflix on tv, a hot tub with the room, a amazing double shower and great (+) big room with private hot tub, very good wifi (-)wifi in the room did not work. light went out on porch.

- super fast room service - nice pool and seats - very good breakfast - super convenient location to access volcano arenal - great

hotel bar is only open from 3 pm

breakfast was excellent but our dinner there wasn t the best

space of the room, the jacuzzi, the garden, the dining room, the swimming pool area, the sloths walk,

great kitchen and pool, and a lovely mix of travelers

pool and communal kitchen area were lovely

what we like the most was the pool with outdoor kitchen

and communal kitchen area were lovely

bed, very attentive staff and lovely open-air communal kitchen and (small) pool area

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the kitchen is nice and has the basics

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

lovely pool, incredibly clean and the beds were so so comfy.

breakfast was just ok, could be better

reception is great, helps you with transportation and tours, the pool and the breakfast are amazing

laundry was

breakfast and bar drinks really good too and prices lower than out in town actually

wifi didn't work in our unit

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it

wifi is free and good

no microwave, warm water for shower & limited wifi with poor signal

wifi was not the best

wifi was extremely spotty in certain

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about a block away,

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

wifi worked well

location is good. the price i paid was value for money. wifi was decent.

very clean and functional room, very very nice staff the even dried our shoes ud83eudd17 perfect breakfast this all for a very reasonable

not a real dislike but it would have beneficial to have some fruit for breakfast.

they will also do laundry for you for a small fee

i really appreciated to have the breakfast included

laundry service was good and about the same price as the local laundromats

great reliable wifi for working

wifi cut in and out

wifi was very spotty, the best time to get on is early in the morning if you are planning to catch

wifi connection often fell out

the wifi didn't work great in our room, but we were at the other end of the complex and this wasn't a

the kitchen on the room is super useful and the shower was really good

i really liked having access to the shared kitchen and the pool

there is a great view of the arenal volcano from the shared kitchen area

a swimming pool is under construction, which shows they are making upgrades

very well stocked shared kitchen, with a great view of the volcano from the window - when it decided to show itself

location, super strong wifi and ac, great clean room, and the breakfast was an amazing bonus

wifi didn't work in my room .my friends told me that wifi worked in their room.

wifi not great

wifi worked pretty well

our larger room was suitable except the wifi reception was not great

breakfast was good

breakfast and coffee

friendly staff and good breakfast

the complimentary hot breakfast is delicious and very generous portion

breakfast was yummy and they had three options to choose from

free breakfast

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

rooms are lovely, plenty of communal space and nice little pool

amazing staff, very good food in the restaurant, nice pool area!

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

the pool and it's close downtown

the free breakfast was very tasty with great choices

the wifi is subpar.

the wifi was good, but went out a few times, but not for long

wifi was not dependable but it was adequate

wifi connection in cabin was very interesting

the wifi is average if you re worried about that

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

wifi available and great upper deck to relax on

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

wifi could have been a little faster.

wifi was not very good at la fortuna suites and lodge.

place, many birds around and very nice pool

the swimming pool is nice, set in a secluded area

pool has an incredible view of the volcano, breakfast is amazing, rooms have everything you need

enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy

nice staff. good breakfast

friendly staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

location breakfast laundry service for 3$ per kg lots of lounging area

laundry was a bit on the expensive side and the clothes didn’t come back that clean/smelling

amazing place! very safe! great personal! tasty breakfast!

loved the free shuttle to the hot springs & the breakfast which was included

the only real thing that could've been better was the in-room wifi as we had issues connecting throughout our stay

wifi reception wasn't good at the rooms, had to go to the reception or restaurant, beside that,

wifi connection is poor in rooms, which was needed for getting ahead for planning the next day

d the

wifi is only available from the balcony...

great rooms equipped with ac and good wifi reception

helpful staff providing a lot of usefull information, nice accomodation, well working wifi, assume terrase for observing birds, squirels and cows and of course

wifi was very strong

location, great restaurant on site, amazing view of the volcano with wifi everywhere

in the heart of fortuna * delicious breakfast * you can see a lot of hummingbirds :) * great wifi

wifi is good in public areas, but was limited in our dorm.

wifi is strong enough to work in the front and in the back in the secret garden

no water station and wifi didn t work in my private room

parking for a fee, free wifi

wifi does not work in some of the rooms located on the edge of the property.

and pool are immaculate and the customer service was exceptional

during the free breakfast, we were able to inquire at the front desk about various activities and transport which

the pool is perfect to cool down after a hot exhausting hike

the swim in the pool cooled us down nicely

excellent location, very nice the pool area, good price and service totally

wifi in the cabin was not the best, but at reception worked perfectly

wifi in room, bathroom in bad condition

road noise

the wifi worked everywhere and the staff was even nice enough to lend us forks and knife so we could

4)

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

d i tried many ways to make it work), the overall rate was not

awesome experience, i love the place. the wifi does not work for a wfh environment.

good wifi

front desk clerk was very rude, the wifi did not work in my room

the pool and hot tub were most welcome

the rooms are clean, great breakfast (at a small extra cost), excellent location

breakfast was great. location was good. staff was friendly. pool was clean, as was our room.

one day the swimming pool was taken over by a noisy family who did not appear to be guests.

breakfast was nice, the staff was incredible friendly. all in all a great experience

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

we loved having our own private pool

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

pool a special treat

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

wifi was very spotty, but worked well in the main building

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well as our water turned off for a few hours

beautiful, large rooms, awesome wifi

room was spacious with good air-con, strong wifi and a comfortable bed

with fixing some slight details

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable so i slept like a baby

and cozy room with private terrace and a very well equipped kitchen

and it would've been great if they'd offered breakfast, although to be fair, the room came with a kitchen, so i could've prepared it myself

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

the kids loved getting up close with the animals and birds in the sanctuary, and feeding them

excellent indoor and balcony jacuzzi, properly heated pool, very private territory and special wooden bracelets and the guest name by the door to

the kids loved the park and animals and food was amazing

the heated pool with a view to the jungle was amazing and came in handy as it can be a bit chillier during the

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

the kitchen has almost everything you need to prepare something simple

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

very clean and nice, spa was awesome and in a good location

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

the parking is a bit tight but great that you can park right next to the cabin

breakfast was cold, would. have preferred a buffet style with lot of fruits and other options.

houses were really pretty and the pool was a very nice addition

the kids loved the hot pool inside a cave

the breakfast was simple but yummy and it was included

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the breakfast was repetitive every day but there were three options to pick from

safe and clean, with an amazing breakfast

breakfast was perfect

laundry services were quick and efficient with shirts nicely folded

pool is great

pool was lovely, garden beautiful, staff fabulous, room was large

great breakfast included

very well kept pool and garden area

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

we had an early departure(530am) and they prepared a to- go breakfast for our trip

the toiletries were spa type rather than regular hotel stuff

the pool

pool is a great extra

the wifi did not work in the room

wifi didn t work in bedroom

gave them a 7 only because i think it s ridiculous they turn off the the wifi during the night, so we woke up without data because the phone automatically uploaded the

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

with wifi but staff helped sort them