was very clean/new and had everything we needed for a very comfortable stay including to-go breakfast, coffee in the room, great beds/linens/pillows (4 pillows not two), clean bathrooms,

pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and a really good restaurant right next door

also of main importance to us was the level 2 ev charger, as we were driving to fredericton, nb the next day and i need a full charge to start

a little disappointed the restaurant bar section is not open being all restaurants are open with a covid vaccine proof there’s no

no bar or restaurant

no kitchenette anywhere

no communal kitchen. beds and linen are quite old and showers have no storage/hanging space

no kitchen

residence that is older and it does show, while there is a refrigerator in the room there are kitchen facilities beyond the microwave on another

you propose pool and bike but none of these was available

there was no pool, or kids play equipment, but that didn't really affect us

gym is small but has view of spa

staff were super friendly and helpful, the hot tub is huge, thought it was a pool

location and pool. staff was super friendly and nice dry helpful

mattresses were so comfortable, the bathroom large, the pool and fitness center were beautiful

clean rooms and hallways . great breakfast provided as well. kids really enjoyed the pool.

rooms were clean, the free breakfast was delicious and the staff was very friendly

nice suite and nice breakfast all included in the rate

was good, front desk personnel was excellent, pool and hot tub very clean

the pool and the hot tub are nice

best wifi. no room carpets. fairly clean,, cool lobby.

lots of free parking and free wifi

wifi a little choppy on phone and tv channel made noise on some channels but that's not too big a

wifi was pathetic

no wifi! bad breakfast,

the complimentary breakfast was good

nothing provided for the kids at the breakfast

disturbed by noisy area with many cars passing, noise from the fridge, room too cold, fear of kids falling off the bed so didn't sleep too well overall but kids surely did

breakfast is good

hot chocolate for the kids and bathrooms on the main floors during breakfast the kids need washroom we got to run

breakfast was good, no elevator and we had many bags so they switched our room to main floor with

choice of options, good, quality products, coffee/juices available 24/7; lot of parking; decent gym; knowledgeable, professional, bilingual personnel, answering all the questions

laundry available

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

convenient locaton, great staff, comfortable room. ev charger level 2 on site.

pool and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle,

it's s tough to stay on top of this issue in a public facility but the hot tub in the pool area was gross

helpful staff great value they allowed late check out you can take breakfast up to your room location is quiet and great if you have a car

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

suite with spa bath and all, was very good and spacious

- space is limited - wifi not the best - expensive for what you get out of it

wifi not working in our room

the room had a good layout, bed was very comfortable, bathroom was very clean,, very good wifi, free parking, close to

very strong smell of disinfectant, wifi is very weak.

excellent menu choice in las palmes bar and restaurant

my kids loved the crepe station at the breakfast buffet

the room service never answed the phone so had to walk there plus charging extra for the pool and

the room service never answed the phone so had to walk there plus charging extra for the pool and

was confortable, the mc restaurant offers high level plate and the bar service from antoine was a1

the sauna too but it was in the gym so not close to the spa

pool was great as well

we accessed the pool many times

there was too much chlorine in the swimming pool, it irritated my kids eyes.

breakfast could use some improvements. i.e. refreshing prepared food. adding handicap parking.

family style hotel, lots of kids running around and splashing on the pool.

breakfast was adequate, no lift have to carry your bags upstairs not good for elderly folk

breakfast area small to few tables for the number of guests

breakfast with a variety of options, i loved it so much

location, staff, clean, breakfast, price

nice breakfast. very comfortable beds

good wifi connection

slow wifi.

wifi is veryvery slow... terrable...

wifi system wasn't working the first night

weak wifi, that's about the only complain i can have

there was no wifi, it worked for about an hour, then nothing. my son was frantic.

good location, clean and quiet room. good breakfast and wifi ok.

staff, good wifi, clean, and convenient location

in-room coffee machine, good wifi, and tv

wifi wasn t connecting in the room. couldn t send a text.

2 ev charging stations on site

dog friendly and ev charger for our tesla to get free full charge overnight.

washrooms are very small room always a bit damp/musty gym is under equipped

the gym and daily housekeeping was not available due to covid which is totally understandable

gym is on the second floor attached to our room which leads for a lot of noise every morning to

though was in fact a very uncomfortable couch, clearly not fitted for two adults (maybe two tiny kids

breakfast was awesome, free parking, the gym and overall the hotel was great.

pool and exercise area were great

an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

breakfast was a bit limited but we had a server to ensure we were safe given the pandemic and the

the yoga mat in the gym needs to change out. it's very old and flaking.

didn't like how the pool wasn't opened

no pool

it was very clean and comfortable. pool and breakfast was really good

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

made good use of pool, sauna,gym and restaurant. used the washing facilities too

conveniently located. the bar was great!

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay and affordable

gym could benefit from a renovation and new equipments

noise produced by the kids in the next room was very loud.

there is a good gym and ice facilities

my kids said the sofa bed was not very comfortable

the pool is great

we opted for muffins for the kids

reakfast area) she has amazing service great mood fast service even takes time to play with kids

the pool and gym room were too small. the breakfast did not have much variety.

bed, nice kitchen area, functional bathroom, good location with amenities nearby, friendly staff

if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and left

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam without disturbing others

pool was ok

for yr money , pool for the kids , near the bridge easy for arrival & departure

nice little pool outside, not

big bathroom that was convenient with mobility issues and kids

lots of kids running and very noisy early in the morning

just wanted to crash in, we didn't ask for a replacement but should have done as i was with my kids

wifi not good to use.

far from down town. wifi was horrible.

accommodations were poor for the price. the wifi was terrible and the breakfast was appalling.

wifi was spotty and bad

wifi, you had to go though their process each time you wanted to go on their wifi.

i enjoyed the pool and used the gym

the pool very small, should have door to outdoors with chairs.

i had a beautiful sleep, my family enjoyed the pool

restaurant in hotel had a free kids meal per adult and one small beer

clean, quiet, the swimming pool is great, a little far from old quebec but close to all

also, there was no wifi connection on tv

the wifi for internet was too bad even i can't use for my phone .

wifi sucks!

wifi was a bit problematic for the original connection, the soap dispensers, upon arrival, were

did not work, room was not cleaned on day before leaving, pillows a bit too firm, wifi is a

nice pool and small gym

even a minute drive you have a huge shopping mall and inside the hotel itself, you have a pool, gym, restaurant and bar

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins everywhere and needed to move one to allow us driving

the swimming pool had a lot of chlorine

swimming pool had way too much chlorine and it was too crowed with kids diving all over the place

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

pool

the pool was out of service

was a pool however it was empty

pool closed at 9pm

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

also appreciate the ev charging

only one ev charger

didn't like a couple nights when kids were running up and down the hallway late hour but not the hotel fault

was perfect, staff was so kind, cleaness rooms,pool,restaurant

very comfortable bed, nice gym, everything super clean!

pool, breakfast, installations are new!!

quiet, clean, good breakfast

good wifi

the wifi worked really

machine did not work properly, wifi kept dropping out, the smell of chlorine was overwhelming and no breakfast available unless we

strong wifi, easy

unfriendly staff. poor wifi in the room.

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

a small restaurant downstairs, the rooms are comfortable and everything is well organized in the kitchen

the shared areas (living room, dining room, kitchen, bathrooms) were also spacious and clean

was fully functional and pretty big room with the kitchen access, good capsule coffee and a popular restaurant on the ground floor (a lot of local

loved being able to do our own washing in the laundry too

everything in the common area was tidy and there was a chill bar downstairs, it was perfect

laundry facilities!

gym needs to be refurbished

check in and check out, good location, great value for money, loved that the property had a paid laundry

budget hotel feel. my kids called it a motel.

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

were hoping to play some pool and get breakfast there, but none of those facilities were available despite the price staying

restaurant and bar open at right times. breakfast was exceptional value of a mere $5.

charged for my pet. expensive for what it is ( old time hotel with no pool)

bar is there but not open (does not look like it’s been open in a long time)

they also have a bar with some video slots

wifi was very low.

the wifi was weak and slow at times. i had no other issues.

'business' like hotel chain, and new all facilities needed: fast wifi, comfortable room and beds

wifi was good. easy/very close parking

quality wifi breakfast - little choice breakfast - all disposable plastic cutlery and plates - not at all 4

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

staff was very friendly and mostly helpful king bed and view to river and forest ideal lobby and bar area very

the kids loved the crafting and storytelling experiences

there was some noisy renovation but the hotel was great and the spa is very nice.

vacance village and quebec city lastly they warmly welcomed our pet which added more joy to our kids during

no wifi

wifi was great as i had a paper to do as well for an online course

was a nice size, with stable wifi and a convenient location for food and travel to downtown quebec, the shuttle bus was also

no fuss wifi

the wifi was down but it wasn t a big deal. the front desk adapted well.

swimming pool is included

nice breakfast and staff very pleasant and helpful

thank you for having laundry facilities

the pool was not busy and really nice

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking, good location close to supermarkets, opposite a large travel

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

clean, lots of amenities close by, room very comfortable, great bed, good wifi, modern look and feel, good tv, good

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

the wifi did not work the entire morning of my second day

the kids loved the large windows and wanted to stay in the hotel instead of going sightseeing

pool and fitness room was good as well

great central location, good wifi

wifi in room a little weak.

didn't ask about the wifi when i first walked in, and the info was not offered

good breakfast clean room great location. nice roof terraceq

the art , the staff, the amazing breakfast

laundry facilities immediately opposite

parking was reasonably priced, and i liked the ev charger

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

simply some of the equipment in the kitchen but this is a minor point.

we're allowed to enter the sharing kitchen anytime and we also have a private kitchen in our room, which makes it extremely convenient

homely medieval feel (nothing like hotel boredom) with all modern amenities including full kitchen

good location, clean room, full equipped kitchen, you got everything you need!

the loft was fully furnished with a fully stocked kitchen, washer/dryer etc

the size of the room with all the amenities, such as a full kitchen and laundry unit, was sublime

location fully stocked kitchen including coffee maker with milk frother!

it was comfortably furnished with a separate kitchen/dining area which contained everything we needed for our stay

the facilities were great, including a full kitchen

the spa/pool area is beautiful, and private

the revolving restaurant and bar was a pleasant surprise as we were not aware of this facility prior to arrival

the hotel has a lovely revolving rooftop restaurant and bar that offers a spectacular view

spent the whole morning in swimming pool and the gym area

minute walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

we really enjoyed the cocktail bar and breakfast

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

the room was delightful and very modern with a lovely sitting area, kitchenette and a balcony

we were allowed a late check out which really helped for our last day

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great restaurant in the hotel, fabulous food

a taller hook or towel bar would be nice

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

loved the hot tub, sauna and the pool

some of the gym equipment was not working

the automated wine bar was something we'd never seen before and we enjoyed making use of it

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

we traveled with kids, so access to the pool and hot tub was a huge plus

good location with a nice pool, fast wifi

wifi was very poor

is well worn and wifi speeds were barely usable

wifi chargers were well placed, mirrors and good size soaps and even shower caps

by the way, the wifi is wonderful

location great for bar hopping and close to old quebec

bar called table was closed on sunday and monday

nice pool and gym

the bar serving paid breakfast was below expectations compared to the hotel

good for kids

wifi is very slow.

hotel offers room service and reliable wifi--lots of dining options

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

everything was extra wifi

i could not connect to the wifi.

wifi was a little slow.

staff were good but wifi not that good srry

free wifi, fridge and coffee was a plus

wifi slow

wifi free is too slow

great attention to detail with kitchen and bathroom

kitchen in room allowed us to get fresh food from the nearby metro and from the grand marche and

location and the kitchen.

clean, fresh towels; fully stashed kitchen with dishes and also coffee, sugar, salt and oil

the property was spacious, with a good bed, a kitchen, a bathroom

poor wifi

the wifi in our room wasn t able to connect properly but that could be easily fixed.

wifi is high speed, never lagged

i was there, there was no wifi available because of technical issues, and it really let me down

bit unstable wifi

once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest of the day

the host was really helpful and the bed was very comfortable and it's kids friendly

kids and adults, we all loved it

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the room was beautiful we had a suite number 15 with a kitchen and living room area

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a small bar area but

no restaurant in hotel as we like room service for breakfast.

location was perfect. no breakfast. very clean

complimentary buffet breakfast was amazing

the location is also great: 4-minute walk to au petit coin breton for breakfast, which i highly recommend

breakfast on site

great location and the late check out possibility!

location. adults only. quaint.

their amenities and breakfast were really good

the breakfast was described as a light meal it would have been nice to have some protein such as sliced

mornings were a delight with a wonderful continental breakfast, and having free coffee and nespresso available throughout the day was a lovely touch

breakfast was delicious

had awesome breakfast every morning

nice room and view..but floor in kitchen area was in bad shape..

the self-serve wine bar was excellent

the wine bar was cool too

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

great location and room options with kitchen

kitchen had everything we needed

the kitchen was well-stocked

we didn't use it, but there is free laundry on-site and outdoor space to relax

hotel was bright and clean, the kitchen was well

not be closer to old quebec, and all the facilities you need are available from a full kitchen to laundry

the community kitchen was great, and the vibes overall were nice: outside area, kitchen packed with ingredients

i appreciated the shared kitchen and sitting area which is available 24/7

noisy when your next door is a family with kids

sorry it just the kids that ruined my stay

might be suitable for kids on school trips, but not ever recommend this to anyone else

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

useful gym with treadmill, bike and some dumbbells

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

well equipped kitchen etc

the appartment is very modern renovated and luxury: a very nice kitchen, couch, table, bed and my personal favorite was the electric fire

the kitchen has everything we needed

excellent location and well appointed room / kitchen

beautiful, modern apartment with super comfortable beds and full kitchen

the hotel has a small gym and spa too

the hotel is very new and the room are nice and spacious. there is a pool that kids can play in.

roof terrace and spa pool a bonus

love the spa area with that mini hot pool and no one's there but me :) love the 5 pillows for a big bed

only at 8:30, which is rather brunch) - smelly appliances spreading chemical smells in gym and spa =, causing nausea

they accommodated an early check in request and gave us a room with a great

got a late check out no

the sofa for the kids was quite unconrtable

so i had to throw away the kids' snacks because i was afraid they'd go bad

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

a lot of kids were playing in the water fountain during the day or lights during the night

early access to breakfast and boutique (7am)

the atmosphere, the silent breakfast

silent breakfast was realxing and the food delicious, fresh and healthy

breakfast, parking, ev charging all included. great location without hills to climb.

breakfast was meh, would have loved other options

we sent out laundry with good results

we got a room upgrade, early check in

they went out of their way to accommodate early check in and luggage

a bar in the property would be a great future addition.

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

no gym.

the bathroom was spa like