location, staff, clean, breakfast, price

we travel with kids so it helps to have more choices than just toast

nice breakfast. very comfortable beds

breakfast needs to be improved

breakfast was great, rooms extremly clean, english speaking and very kind staff

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

wifi not good.

good wifi connection

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a great touch

the wifi barely worked.

in-room coffee machine, good wifi, and tv

was unable to connect my wifi whole night

free wifi and free breakfast

thin 7-10 miles from most city attractions)

breakfast room is big and bright and with good wifi

bed, nice kitchen area, functional bathroom, good location with amenities nearby, friendly staff

kids loved it and temperature seemed good

lovely staff, pool area was clean, the suit was perfect

we caught a very early flight and the kitchen help made up a next to go breakfast.

for stay if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and

family style hotel, lots of kids running around and splashing on the pool.

the communal spaces were lovely with a good sized pool and decent gym

great room great pool great gym

the small kitchen

family style hotel, lots of kids running around and splashing on the pool.

the room had a good layout, bed was very comfortable, bathroom was very clean,, very good wifi, free parking, close to

- space is limited - wifi not the best - expensive for what you get out of it

wifi not working in our room

very strong smell of disinfectant, wifi is very weak.

are no elevators, so if you have kids in strollers or need accessibility, good luck

it was clean and fresh looking. the breakfast was alright for a continental

the pool has a water slide making it fun for kids

breakfast could have had more choices. we still enjoyed the coffee and muffins

everyone in the family had a great time, and the kids loved the

we also appreciated getting a light breakfast on site to get us back on the road

breakfast was excellent

plenty of options and lots of seating staff was accommodating to english room was well kept the gym facilities were nice and

i was very surprised and happy to discover the hotel has laundry machines, as most don't anymore

breakfast selection was pretty good and we didn’t have to worry about missing our flight because

drinks are free all day, decent breakfast is part of the price of the room

breakfast is ok, you know the price is low, but the facility is good and very clean

it was nice to have different options for breakfast maybe they can some thing that kids like also like nuggets or harsh

hot chocolate for the kids and bathrooms on the main floors during breakfast the kids need washroom we got to run

breakfast area is a little small

nothing provided for the kids at the breakfast

i wish the pool was bigger.

pool

pool needed cleaning full of bugs

the pool was out of service

could stay at the pool before the check-in

also appreciate the ev charging

only one ev charger

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

the pool was good - there was a lifeguard and plenty of towels

the room service was extremely lacking for a 5 stars

the candy bar at the kids area

activities,food,spa gym all without getting your snow boots on

kyle was fantastic. restaurant / bar staff were great.

quiet, clean, good breakfast

very clean, great breakfast for the price.

staff was so nice and explained everything facility including breakfast, pool and even gym availability, breakfast was so good with many variety of options

i like the room, breakfast selection and indoor pool.

did not expect a small gym and pool and was surprised to have it onsight

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

the swimming was too small, only for kids, that is what needs to improve

like that is a dog friendly hotel with a decent pet fee of $25

modern rooms, great pool and gym facility

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account for the pet fee) and it's got all the comforts i

conveniently located. the bar was great!

nice little pool outside, not

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

of kids running in the corridors on third floors as race trac for a few evening hours

the kids were happy with the pool

for yr money , pool for the kids , near the bridge easy for arrival & departure

wifi was spotty and bad

wifi not good to use.

wifi, you had to go though their process each time you wanted to go on their wifi.

you had to purchase wifi to get better access

far from down town. wifi was horrible.

within close proximity to all the main attractions; the room was clean and spacious for my 3 kids and me (double queen beds); the bed and linen were clean and comfortable, and cleaning was

the hotel is clean. breakfast served was good. free parking for the guest

the pool and gym were great

a breakfast.

floor had a lot of families with kids so it did get noisy at some point

experience, great and nice staff, breakfast is very convenient

we opted for muffins for the kids

location, room size, recently renovated, convenient breakfast, pet friendly and welcoming

gym is very small and they couldn’t keep water in the gym, you have to use a key card to come in

hot tub, gym and breakfast were terrific. room was spacious and clean.

wifi wasn't working as per instructions provided in the package we received at the reception, so my

and u have to pay for unlimited wifi which is not worth it since its very slow

good wifi, big free parking lot

did not work, room was not cleaned on day before leaving, pillows a bit too firm, wifi is a

wifi was a bit problematic for the original connection, the soap dispensers, upon arrival, were

the facilities are great, including the pool, gym, and restaurants

the gym facility is limited and only 1 out of yhe 2 treadmills worked

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins everywhere and needed to move one to allow us driving

fee of the gym machines were out of order

the spa tub and the giant bed

them to have slow wifi with all the money i spend is ridiculous

wifi code written in a misleading way- is this on purpose so that people won t use it

wifi in our room only worked if you were by the door and even then wasn t great; the pool is very

the wifi worked really

the rooms were recently renovated, and the wifi was fast

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

the facility didn't have any laundry service

the gym was amazing

the opening hours of the swiming pool

dog friendly and ev charger for our tesla to get free full charge overnight.

2 ev charging stations on site

washrooms are very small room always a bit damp/musty gym is under equipped

needs more ev chargers

gym is on the second floor attached to our room which leads for a lot of noise every morning to

selfservice laundry was extremely good and quick

check in and check out, good location, great value for money, loved that the property had a paid laundry

should have a swimming pool to keep kids busy

& price, also the room was really large to be comfortable for 5 people (2 adults + 3 kids)

room was above the laundry room and we seem to hear allot of machines

wifi was extremely slow, breakfast is not included in price.

wifi was good. easy/very close parking

'business' like hotel chain, and new all facilities needed: fast wifi, comfortable room and beds

location, the cleanliness, the free breakfast, the free wifi, the ambiance and decor, and the

the wifi was weak and slow at times. i had no other issues.

i feel safe , it is quiet place. there is a kitchen .

there was gym access

residence that is older and it does show, while there is a refrigerator in the room there are kitchen facilities beyond the microwave on another

i liked the area around the residence and wish i had been able to see the pool and library

the gym is good it has new equipment

was a nice size, with stable wifi and a convenient location for food and travel to downtown quebec, the shuttle bus was also

no fuss wifi

the wifi was down but it wasn t a big deal. the front desk adapted well.

the wifi signal was a little bit iffy but other than that we had a fantastic stay

is definitely a luxe when an hotel offer - more than a simple wifi - a real computer in the room

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

they were so kind and the room was great. lovely clean place with access to kitchen area

it has a kitchen to share, very clean and big, so it's very hepful

it was also nice that the kitchen and common area has ample space to make food and have meals

including the shared bathrooms and kitchen

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

clean, lots of amenities close by, room very comfortable, great bed, good wifi, modern look and feel, good tv, good

the wifi did not work the entire morning of my second day

room service required to be quick.

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

vacance village and quebec city lastly they warmly welcomed our pet which added more joy to our kids during

staff was very friendly and mostly helpful king bed and view to river and forest ideal lobby and bar area very

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

there was some noisy renovation but the hotel was great and the spa is very nice.

the kids loved the crafting and storytelling experiences

the pool was clean and very pleasant

breakfast was yummy

kitchenette was a mini fridge

free coffee, the eating room, the gym

:) i will definitely stay there again when i will come back :) there is even a warm swimming pool inside the hotel, which is nice in the cold evenings of winter :) all the best,

was good, front desk personnel was excellent, pool and hot tub very clean

spacious and high quality design in the rooms plus a great breakfast

hot tub didn’t work well. there was hair in the hot tub and pool.

size of room. the bed was comfortable. the staff were friendly. good choice of breakfast items.

breakfast was good, front desk personnel was excellent, pool and hot tub very clean

very clean, comfortable and welcoming staff. breakfast isn’t bad either.

an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

breakfast not good! it comes with pack and stuff inside for kids..

nice fitness center and great pool area

beautiful interior, easy access to parking and highway, and enjoyed the pool.

clean and comforfable, provide breakfast. wifi was good

best wifi. no room carpets. fairly clean,, cool lobby.

wifi a little choppy on phone and tv channel made noise on some channels but that's not too big a

location close to highway amenities: parking, food and gas nearby, hot breakfast, and wifi

the wifi was excellent

wifi in room a little weak.

great central location, good wifi

didn't ask about the wifi when i first walked in, and the info was not offered

the morning breakfast delivered to our room each morning felt like such a treat

the art , the staff, the amazing breakfast

laundry facilities immediately opposite

there was no pool, or kids play equipment, but that didn't really affect us

mattresses were so comfortable, the bathroom large, the pool and fitness center were beautiful

the spa/pool was a particular high point for us

i love the gym and the hot pool

on floor laundry. great room size.

good location, clean room, full equipped kitchen, you got everything you need!

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

the auberge has a big kitchen and communal spaces which we didn't use

location, excellent service & the possibility to cook for ourselves in the kitchenette (although some of the equipment was a little old & could be replaced)

parking was reasonably priced, and i liked the ev charger

by the way, the wifi is wonderful

wifi chargers were well placed, mirrors and good size soaps and even shower caps

the wifi didn t work in our room

nice bed, enormous flat screen tv, excellent wifi connections, soundproof windows, great lighting and lots and lots of outlets for charging

was good, it s just quite small the gym and swimming pool, signal of wifi was strong

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

location, comfort, bar and resto on site wifi in the rooms

the gym hours during the week opened late. would have been nice if it was open early.

accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine dispenser the divine pillows the room size and layout (our

the restaurant has really good breakfast. the swimming pool was a bonus for the kids.

room was lovely, comfortable bed and good heat/cool and fabulous bathroom and pool.

equipped with everything we needed for a comfortable 3-day stay, including a fully stocked kitchen with all the necessary utensils

the facilities were great, including a full kitchen

the size of the room with all the amenities, such as a full kitchen and laundry unit, was sublime

beds were comfy, kitchen had everything for cooking

it was extremely clean and well outfitted with kitchen supplies

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

like the pool area, hot tub and gym

would have liked a good gym

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

we really enjoyed the cocktail bar and breakfast

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

the bar has great options and excellent drinks for a reasonable price

we were allowed a late check out which really helped for our last day

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

a taller hook or towel bar would be nice

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great restaurant in the hotel, fabulous food

the property was spacious, with a good bed, a kitchen, a bathroom

great attention to detail with kitchen and bathroom

kitchen in room allowed us to get fresh food from the nearby metro and from the grand marche and

the room also prep with all the kitchen utensils (even include a cheese shredder) which really enable us to cook on our

kitchen equipment is all provided

kids and adults, we all loved it

once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest of the day

the host was really helpful and the bed was very comfortable and it's kids friendly

kids loved the pool, i loved the sauna and steam rooms

hotel with plenty of facilities, swimming pool, sauna, spa and gym

we traveled with kids, so access to the pool and hot tub was a huge plus

are a family of 5, 2 adults and 3 kids 6 and under

an bar service in the hotel was adequate, but many good restaurants and bars close by - i

everything was extra wifi

hotel offers room service and reliable wifi--lots of dining options

1 gadget can access wifi, no exhaust in the bathroom, no complementary breakfast/ bottled water to drink for overnight

wifi good

the wifi never worked in the room

wifi slow

wifi was beyond horrible even though i paid for high speed

wifi free is too slow

free wifi, fridge and coffee was a plus

the wifi was very slow. the hotel breakfast was just okay.

i was there, there was no wifi available because of technical issues, and it really let me down

wifi is high speed, never lagged

the wifi in our room wasn t able to connect properly but that could be easily fixed.

bit unstable wifi

poor wifi

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the room was beautiful we had a suite number 15 with a kitchen and living room area

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a small bar area but

superior room was huge, like small apartment with sitting area and kitchen

breakfast included because i booked through a third party

the location is perfect, hopefully breakfast will add to facilities soon

breakfast was not actually in the hotel, it was round the corner at a partner restaurant

breakfast included must pay $10 no thermostat control in the room, not the biggest deal, if you

breakfast on site

the ev chargers in the parking behind the hotel.

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

staff, super amazing location, room is a bit old but suitable, full kitchen is equipped well for a short stay, beautiful view out the window

there was no early check in but it wasn't expected just hoped for

certain kitchen accessories were missing or illogically placed

the wifi didn't work properly, no small fridge in the room.

beds are comfortable, room is clean and wifi connection is good.

no wifi wednesday

the wifi was a bit slow at times but not a big deal

big parking area is around the hotel

breakfast was well presented with a good choice of hot & cold food

early access to breakfast and boutique (7am)

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

we're not given info on spa services

i would like to book the spa next time and plan to utilise the facility more

we didn't use it, but there is free laundry on-site and outdoor space to relax

tommy helped us with our issue on the dryer- he provided us the best solution with our laundry

i could do laundry which was great

not be closer to old quebec, and all the facilities you need are available from a full kitchen to laundry

the community kitchen was great, and the vibes overall were nice: outside area, kitchen packed with ingredients

great location and the late check out possibility!

location. adults only. quaint.

beautiful, modern apartment with super comfortable beds and full kitchen

even kind enough to give us a box of nespresso pods, cutlery and everything else needed in the kitchen

well equipped kitchen etc

excellent location and well appointed room / kitchen

the kitchen has everything we needed

kitchen had everything we needed

the kitchen was well-stocked

the sofa for the kids was quite unconrtable

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

a lot of kids were playing in the water fountain during the day or lights during the night

so i had to throw away the kids' snacks because i was afraid they'd go bad

we sent out laundry with good results

we got a room upgrade, early check in

noisy when your next door is a family with kids

might be suitable for kids on school trips, but not ever recommend this to anyone else

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

sorry it just the kids that ruined my stay

had awesome breakfast every morning

breakfast was delicious

the host, the breakfast, the bed, the large downstairs room, the outdoor space, coffee anytime!

breakfast was fine

breakfast was perfect and the setting was lovely. staff were exceptional.

the room with the balcony was spectacular and the bar has the best cocktails in town.

the bar downstairs is very nice

a bar in the property would be a great future addition.

complaint was the gym

no gym.

mini bar well stocked and spirits available to buy in bottles

cool/funky bar downstairs next door

bit noisy outside when the bar next door cleared out but we loved being able to have the window

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with champagne flutes to celebrate new years

breakfast is delivered and left on a hook by 7 am and it was delicious- excellent croissant and

very spacious, well designed, really appreciated the kitchen.

full kitchen with a lot of utensils and cookwarenice bathroom, bedroom with big tv, comfortable bed, a/c

wifi is very very god breakfast and staff service is very good

the bed and pillows were very comfortable, free wifi

sometimes had difficulty connecting to wifi

set tiny

retro for the price - standing lamps were not on a switch and the plugs in the room didn't work bar one

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

location is great pool, rooftop

love the spa area with that mini hot pool and no one's there but me :) love the 5 pillows for a big bed

roof terrace and spa pool a bonus

) window and view is awful bed and blankets are not comfortable they have a very very small gym and the times you can use it are ridiculous its 8am to 9pm… it should be at least 6 or 7am to

they accommodated an early check in request and gave us a room with a great

got a late check out no

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

close to everything in the old town, comfy bed, restaurant and bar on site.

clean, great bar/restaurant

the window seats at the bar overlooking the street were the perfect spot to wind up the day

the bar and restaurant are closed until spring.

great location, has a great bar and restaurant

the fact the the restaurant and bar were being renovated and closed. it was missed.

despite the lively area, restaurant & bar downstairs, the room was very quiet

location is amazing and staff permitted early check in which was also amazing.

it's walking distance from everything in old quebec and has a great bar and restaurant on the ground floor

very good restaurant and bar with inside and outside areas

wifi signal is not really strong.

no free wifi and expensive parking.

didn t top up my water on the room and you have to pay for wifi, which i wouldn t expect in a property of this standard - it s normally included for

wifi, not free. that was fine but it was expensive esp with the cost of the room per night

they don t offer free wifi in the rooms.

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

early check in given without even asking

i wish they had a bar / restaurant in the hotel.

no restaurant or bar at this hotel

a small point but i was really disappointed to find out that you did not have a restaurant or bar s advertised, i realize their is a place next door but that is not the