the hot tub is great. however, we are disappointed that there is no swimming pool.

very comfy beds, great little pool and a nice gym.

gym and outdoor heating pool

restaurant no bar no breakfast no vending machines (a pop and chips cost 6$) curtains had hand prints (dirty) on

no restaurant or even a bar on site.

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

wifi awesome and lobby fireplace to die for

hotel wifi is not secured with a password -- it worked

location, secure on site parking, wifi, room, breakfast, wonderful staff

wifi

wifi was almost non existent.

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

useful gym with treadmill, bike and some dumbbells

they don t offer free wifi in the rooms.

at their booking rates they could certainly include free basic wifi

wifi, not free. that was fine but it was expensive esp with the cost of the room per night

meh charging extra for wifi was kinda crappy.

had trouble connecting to wifi in room.

) window and view is awful bed and blankets are not comfortable they have a very very small gym and the times you can use it are ridiculous its 8am to 9pm… it should be at least 6 or 7am to

great amenities including coffee, wine, hot tub, and gym

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

small congested room and bathroom, housekeeping facilities not available, minute gym, difficult to get uber or taxi, receptionist available only for limited hours

we walked to the strom spa from here

in suite coffee machine would be better than just tea in the mini kitchen

there was no overhead light in the kitchen area

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great breakfast, amazing staff and

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great breakfast, amazing staff and the best central location in quebec

from the upper rooms as well as easy access to the cobbled-stone walking streets and the river wifi: the wifi speed and consistency were excellent throughout our stay

decent, free wifi connectivity

no room service. we got in late and getting food was hard.

we are grateful for the early check in, our room was ready earlier and we could enjoy our stay even a little bit longer

room service was long and inefficient, ended up canceling our order.

they accommodated an early check in request and gave us a room with a great

got a late check out no

2 days in carmen suite and enjoyed the design of the room and full kitchen

they had a decent-sized pool, a small exercise room, and a bar at the main desk

grocery restaurant and few family store chocolato my kids loves to go

the gym needs equipments and a bigger space

the breakfast buffet selection was substandard and the gym is small

had awesome breakfast every morning

the host, the breakfast, the bed, the large downstairs room, the outdoor space, coffee anytime!

mornings were a delight with a wonderful continental breakfast, and having free coffee and nespresso available throughout the day was a lovely touch

their amenities and breakfast were really good

the breakfast was described as a light meal it would have been nice to have some protein such as sliced

no restaurant or bar at this hotel

no lounge or bar or eating facilities although they had an arrangement with the bistro next door

a small point but i was really disappointed to find out that you did not have a restaurant or bar s advertised, i realize their is a place next door but that is not the

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

i wish they had a bar / restaurant in the hotel.

even when the ice-machine was broken, antoine offered to run down to the bar and get some from there, the service is superb

his recomendation for cocktails at the bar below ( a cigar & cadillac made with apple brandy and rye whisky) hit the spot and really

there is a nice bar and restaurant on the first floor

also, they let me do early check in

very good restaurant and bar with inside and outside areas

great location very friendly front desk chromecast tv good wifi nice size room quiet

i also used the fitness room happily

, the comfortable bed, the room service staff, the coffee

of grab bar in the tub shower

i like having a mini bar in the room although we didn't use it

the window seats at the bar overlooking the street were the perfect spot to wind up the day

the hotel bar was closed despite obvious interest from the public

clean, great bar/restaurant

we were upgraded to a bigger suite and i got to do my laundry

great location, has a great bar and restaurant

might be suitable for kids on school trips, but not ever recommend this to anyone else

sorry it just the kids that ruined my stay

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

noisy when your next door is a family with kids

sofa bed gave me back ache and wifi was not working

the bed was comfortable and the wifi was fast

wifi did not work in our room, only in the lobby

wifi wasnt working in our room 5 minutes before hot water in the shower and then even very bad

wifi was quite slow. there was a ice maker outside our room, which was a bit noisy.

kitchen had everything we needed

the kitchen was well-stocked

location. adults only. quaint.

great location and the late check out possibility!

the location is also great: 4-minute walk to au petit coin breton for breakfast, which i highly recommend

location was perfect. no breakfast. very clean

the location is perfect, hopefully breakfast will add to facilities soon

no restaurant in hotel as we like room service for breakfast.

complimentary buffet breakfast was amazing

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

the sofa for the kids was quite unconrtable

so i had to throw away the kids' snacks because i was afraid they'd go bad

a lot of kids were playing in the water fountain during the day or lights during the night

the view, the location and the kitchen

the only thing would be no freezer space in the kitchen fridge

beautiful, modern apartment with super comfortable beds and full kitchen

the appartment is very modern renovated and luxury: a very nice kitchen, couch, table, bed and my personal favorite was the electric fire

kitchen appliances all new and clean

only con that we encountered is that the laundry machine in the basement is not working

one of the coolest places we’ve ever stayed in and so unique with the communal kitchen we could use

the laundry was easy and free

hotel was bright and clean, the kitchen was well

we didn't use it, but there is free laundry on-site and outdoor space to relax

the wine bar was cool too

there was no early check in but it wasn't expected just hoped for

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

certain kitchen accessories were missing or illogically placed

liked that there are rooms with kitchens

the bar downstairs is very nice

i enjoyed the on-site restaurant and the small gym. staff were exceptionally responsive.

the room with the balcony was spectacular and the bar has the best cocktails in town.

should have been mini bar and snack availability in room.

50 dry laundry machine in the basement

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the room was beautiful we had a suite number 15 with a kitchen and living room area

superior room was huge, like small apartment with sitting area and kitchen

we sent out laundry with good results

we got a room upgrade, early check in

breakfast

the pool/spa area and the breakfast.

the breakfast was a typical serve-yourself breakfast

the breakfast was fantastic !! loved the hot tub and pool.

balcony and pool

are happy, but those who are in the way without children and would like to spend time in the spa are terribly uncomfortable

the kids had fun with the robot that helped locate stuff

the hotel had all the amenities we needed including the st hubert restaurant and bar in the hotel

was first class great location good parking good gym clean bright bathroom will return for

there is no restaurant or bar but the self serve wine was fun

the bed and pillows were very comfortable, free wifi

wifi is very very god breakfast and staff service is very good

sometimes had difficulty connecting to wifi

set tiny

was nice inside but loud at night right across from a bar that stayed open until 2:30

we loved the swimming pool after a cold day

great breakfast! pool was small...but small kid friendly.

enjoyed the complimentary business centre and laundry services

the lobby is gorgeous, pool looked lovely

terrific room. excellent breakfast. highly recommended.

very spacious, well designed, really appreciated the kitchen.

full kitchen with a lot of utensils and cookwarenice bathroom, bedroom with big tv, comfortable bed, a/c

breakfast is delivered and left on a hook by 7 am and it was delicious- excellent croissant and

the breakfast was so good and convenient

good breakfast, variety

they had prepared everything to be very covid friendly and even provided a lovely free breakfast to enjoy in the room

well equipped room, lovely daily breakfast.

the wifi never worked in the room

wifi good

everything was extra wifi

would have liked a balcony and the ac appeared to work- but room felt warm and wifi very weak

i could not connect to the wifi.

breakfast was excellent

breakfast was well presented with a good choice of hot & cold food

the breakfast was amazing as well

silent breakfast was realxing and the food delicious, fresh and healthy

i had an excellent massage in the spa section

poor wifi

wifi is high speed, never lagged

the wifi in our room wasn t able to connect properly but that could be easily fixed.

bit unstable wifi

i was there, there was no wifi available because of technical issues, and it really let me down

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great restaurant in the hotel, fabulous food

a taller hook or towel bar would be nice

got leftovers from restaurant and need to warm up, their restaurant helped me warmup at the back kitchen and provided plate and forks

beautiful rooms and restaurant and bar space

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

we were allowed a late check out which really helped for our last day

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

the pool could have been cleaner

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

great location nice pool area

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

wifi slow

1-2mbps), i have to upgrade to the paid version and it's still below my

the wifi was very slow. the hotel breakfast was just okay.

wifi free is too slow

wifi not always stable

the size of the room with all the amenities, such as a full kitchen and laundry unit, was sublime

location fully stocked kitchen including coffee maker with milk frother!

it was comfortably furnished with a separate kitchen/dining area which contained everything we needed for our stay

the facilities were great, including a full kitchen

the loft had everything you could need and the kitchen was fully stocked

parking was reasonably priced, and i liked the ev charger

once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest of the day

the host was really helpful and the bed was very comfortable and it's kids friendly

kids and adults, we all loved it

the breakfast was great and the staff once again were very friendly and helpful

the breakfast that was offered was substantial

no bacon at breakfast.

did not like the fact that plastic utensils were used at breakfast

breakfast was exceptional.

clean, fresh towels; fully stashed kitchen with dishes and also coffee, sugar, salt and oil

kitchen equipment is all provided

location and the kitchen.

the property was spacious, with a good bed, a kitchen, a bathroom

the room also prep with all the kitchen utensils (even include a cheese shredder) which really enable us to cook on our

great central location, good wifi

wifi in room a little weak.

didn't ask about the wifi when i first walked in, and the info was not offered

we loved the cosy, artsy atmosphere and the helpful and friendly staff! delicious breakfast!

good breakfast clean room great location. nice roof terraceq

were towing a cargo trailer - plenty of room to maneuver and park it

value i want a bed for 8 hours as a traveller some places tell me we have a pool and breakfast and this and that but i show up at 9 pm and leave at 6 150 for a nights sleep is

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

i liked having the kitchen availability.

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

the auberge has a big kitchen and communal spaces which we didn't use

the room had a full kitchen (not that we cooked) if we wanted to cook and it was well stocked with a refrigerator,

laundry facilities immediately opposite

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

lol food pool gym sauna restaurant

central location, lots of handy amenities, super helpful staff, late check out

no bar or restaurant at the hotel.

it was convinient that it had a pool for the kids

pool and gym also well kept

the wifi didn t work in our room

was good, it s just quite small the gym and swimming pool, signal of wifi was strong

good location with a nice pool, fast wifi

great location. friendly staff. wifi worked well.

by the way, the wifi is wonderful

no wifi either

room was clean. wifi was acceptable. bed was comfortable, a/c worked well.

nice place, clean room, solid a.c. and wifi, and friendly staff.

i was happy that they had some english channels the place was pet friendly and they had free wifi

there was complimentary wifi and hot water/hot drinks available

they also have a bar with some video slots

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

it is a no frills place-no pool and a bit out of the way . great value for the money.

i did not find the advertised restaurant, bar nor the 24 hour front desk to still be true.

bar is there but not open (does not look like it’s been open in a long time)

went for a swim, also took advantage of the free breakfast and it was very

location was good , property have ev charging points

the pool was clean and very pleasant

swimming pool is included

like that they had free parking and ev charging station; breakfast was basic, but good

the pool and breakfast was a big bonus compare to other hotels

was a bit rude, location was good, ambience is good, they have a bar inside which is open late that adds up a lot

good value fairly close to center of the town, surprisingly generous breakfast, very nice

i was also suprised to see the pool being that clean and well kept, even the lockers were in good conditions

the swimming pool is nice, and kids had a good time there

room, clean beds, clean and well equipped facilities (laundry room, free coffee in the cafeteria

access to buses into old quebec city, very helpful staff. laundry on site.

lots of parking, laundry facilities, free coffee

laundry price, everything we need is self-serviced and mostly 24/7 available

was hoping for laundry facilities, but this isn't currently available (apart from dry-cleaning).

the front desk was nice and helped with our keys and wifi and came up to our room to

wifi only worked for one day, didn t have free breakfast, should be allowed to have drinks by the

no internet to connect wifi

plus no wifi in our room, outside the hallway i was able to connect but very slow connection

wifi did not work and staff did nothing to fix it

loved being able to do our own washing in the laundry too

there were three shared bathrooms on my floor, and each room is assigned a kitchen cupboard with plates, bowls and mugs supplied

it was also nice that the kitchen and common area has ample space to make food and have meals

the shared areas (living room, dining room, kitchen, bathrooms) were also spacious and clean

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines, kitchen supplies, etc, and such a low low price, i would absolutely return here

the spa and contemporary feel of the hotel and room

property is very clean, has a small cafe and spa on site

if you are not going to the spa it is a bit secluded from the city

spa on site and

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

wifi was bad. pool area very noisy.

wifi code written in a misleading way- is this on purpose so that people won t use it

the wifi worked really

wifi in our room only worked if you were by the door and even then wasn t great; the pool is very

good wifi

swimming pool was kept clean at all times and it was a highlight for my kids

polite staff, excellent quality of breakfast and clean facilities.

swimming pool was kept clean at all times and it was a highlight for my kids

breakfast was

gym and swimming pool is there as well

no wifi

the wifi was down but it wasn t a big deal. the front desk adapted well.

is definitely a luxe when an hotel offer - more than a simple wifi - a real computer in the room

friendliness of front desk staff. coffee machines. free parking. wifi connection

wifi for the complete facility was out during our complete three night stay

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

clean, lots of amenities close by, room very comfortable, great bed, good wifi, modern look and feel, good tv, good

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

the wifi did not work the entire morning of my second day

it was still up to date, well received, the swimming pool was great and the gym.

bed was awesome bar was cool restaurant food was really good

mall was right across and pool in the building and also the laundry facilities

pool is not very big and there were a lot of people there, so our kids didn't enjoy that as much

great facilities: gym, indoor pool, parking included

the spa tub was good , the bed was comfy and cozy .

no railing into or out of the spa tub in our room. dangerous!!!!

breakfast is good and room is big especially the washroom.

large and comfy room with wifi, free parking, free breakfast

selfservice laundry was extremely good and quick

gym needs to be refurbished

limited seating and small area for breakfast

wifi sucks!

the wifi was sooooo poor

wifi was a bit problematic for the original connection, the soap dispensers, upon arrival, were

wifi wasn't working as per instructions provided in the package we received at the reception, so my

pool was always dirty everyday, very very poor wifi that would keep reseting every 2 minutes, no hot breakfast, boring toast with jam every

location, the cleanliness, the free breakfast, the free wifi, the ambiance and decor, and the

the wifi was weak and slow at times. i had no other issues.

quality wifi breakfast - little choice breakfast - all disposable plastic cutlery and plates - not at all 4

also, the wifi in the room that i was staying was really disappointing

wifi was extremely slow, breakfast is not included in price.

there was a gym and pool included, but we did not use them

early check in

we did take advantage of the included breakfast, and it was good

floor had a lot of families with kids so it did get noisy at some point

as i arrived at 12noon but the check in waa suppossed to 4pm and he provided me right away an early check in

accommodations were poor for the price. the wifi was terrible and the breakfast was appalling.

wifi was spotty and bad

wifi fast, very clean, very quiet, huge parking.

wifi was a daily sign up and unsecured

you had to purchase wifi to get better access

the kids were happy with the pool

and i could not swim because it was not clean at the outdoor swimming pool

for yr money , pool for the kids , near the bridge easy for arrival & departure

we loved having the kitchenette and our room was right off the pool

smells smoke when you get inside not recommended with kids

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

no pool

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

the opening hours of the swiming pool

the facility didn't have any laundry service

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

the gym offers a nice option to have a light workout to keep your travel slightly healthier

my kids said the sofa bed was not very comfortable

due to covid guests are required to stand on line for breakfast, this was very difficult with kids

room was clean and a good size. good location. breakfast was good.

good value for money. rooms were clean, comfortable and spacious. breakfast was good

needs more ev chargers

washrooms are very small room always a bit damp/musty gym is under equipped

dog friendly and ev charger for our tesla to get free full charge overnight.

2 ev charging stations on site

the gym and daily housekeeping was not available due to covid which is totally understandable

great gym and pool

very clean, comfortable and welcoming staff. breakfast isn’t bad either.

very quiet rom #703, pool was hot and clean, so was the gym

very comfortable beds ,very clean room and the breakfast was awesome ! exceptional value !!

breakfast was your typical breakfast compared to others

very nice to have pool facilities

hotel, clean, welcoming, the room was bright, kids spent some time in a pool, pretty good breakfast

breakfast was excellent, lot of choices

every morning, also thay breakfast is included

did not expect a small gym and pool and was surprised to have it onsight

at least have pool and gym opened

the pool was empty and we couldn’t enjoy it

no one offered me and my kids breakfast

conveniently located. the bar was great!

kids were disappointed that the pool was closed