the wifi worked really

wifi was bad. pool area very noisy.

machine did not work properly, wifi kept dropping out, the smell of chlorine was overwhelming and no breakfast available unless we

them to have slow wifi with all the money i spend is ridiculous

unfriendly staff. poor wifi in the room.

it was also nice that the kitchen and common area has ample space to make food and have meals

they were so kind and the room was great. lovely clean place with access to kitchen area

the complementary services, such as a tv with a variety of streaming platforms, laundry machines, kitchen supplies, etc, and such a low low price, i would absolutely return here without hesitation

the shared areas (living room, dining room, kitchen, bathrooms) were also spacious and clean

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

there is a swimming pool available

nice pool, gym, and our suit.

the laundry room did not offer single-serve laundry soap

restaurant was inside casino so no where fo kids to eat.

the pool was a little too athletic. the kids preferred the pool with a splash pad.

pool was always dirty everyday, very very poor wifi that would keep reseting every 2 minutes, no hot breakfast, boring toast with jam every

wifi was a bit problematic for the original connection, the soap dispensers, upon arrival, were

also, there was no wifi connection on tv

-had to call reception to get wifi working - the code expired the next day and had to call again

good wifi, big free parking lot

would be appreciated, such as croissants, fruits, the water in the swimming pool was too cold for kids etc

the pool very small, should have door to outdoors with chairs.

i liked the welcoming staff and the activities for kids during spring break

within close proximity to all the main attractions; the room was clean and spacious for my 3 kids and me (double queen beds); the bed and linen were clean and comfortable, and cleaning was

the hotel is clean. breakfast served was good. free parking for the guest

wifi fast, very clean, very quiet, huge parking.

wifi, you had to go though their process each time you wanted to go on their wifi.

wifi not good to use.

wifi was spotty and bad

you had to purchase wifi to get better access

for yr money , pool for the kids , near the bridge easy for arrival & departure

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

just wanted to crash in, we didn't ask for a replacement but should have done as i was with my kids

for yr money , pool for the kids , near the bridge easy for arrival & departure

nice little pool outside, not

was able to request an early check in because it was raining and we couldn't do anything we had planned as we came to the

the gym had some good equipments

used sauna, swimming pool and gym

no one offered me and my kids breakfast

modern rooms, great pool and gym facility

pool, the staff, the bathrooms, and the amount of food options

we opted for muffins for the kids

reakfast area) she has amazing service great mood fast service even takes time to play with kids

very clean very efficient. asked for an early check in and was not a problem

bed was comfortable, room was clean, breakfast was good, really enjoyed the jucuzzi pool!

another thing that surprised us, a bit critically, was a lack of laundry room

no guest laundry, restaurant closed on the day we arrived.

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

staff, room and pool.

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

the opening hours of the swiming pool

did not expect a small gym and pool and was surprised to have it onsight

very nice to have pool facilities

i like the gym

the pool it was nice and warm

clean, gym, good breakfast

needs more ev chargers

the gym and daily housekeeping was not available due to covid which is totally understandable

dog friendly and ev charger for our tesla to get free full charge overnight.

2 ev charging stations on site

gym is on the second floor attached to our room which leads for a lot of noise every morning to

the room was nice and clean. very nice swimming pool. staffs are very friendly.

early hours, the guy at the front desk packed us our breakfast when he learned that we were leaving before breakfast time was to be served

thank you for having laundry facilities

breakfast was yummy

was wonderful, pool is clean, rooms are comfortable and very pleasant

the sauna too but it was in the gym so not close to the spa

pool was packed with kids no chairs were available for hours

kyle was fantastic. restaurant / bar staff were great.

bar with very interesting wine menu

very friendly staff, nice activities organized for kids

great central location, good wifi

wifi in room a little weak.

didn't ask about the wifi when i first walked in, and the info was not offered

breakfast included in our stay was exceptional

the breakfast was beautiful

also appreciate the ev charging

only one ev charger

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

laundry facilities immediately opposite

be fun if the breakfast had a little more variety

big room and nice small gym

room was above the laundry room and we seem to hear allot of machines

& price, also the room was really large to be comfortable for 5 people (2 adults + 3 kids)

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

wifi was great as i had a paper to do as well for an online course

the wifi signal was a little bit iffy but other than that we had a fantastic stay

the wifi was down but it wasn t a big deal. the front desk adapted well.

is definitely a luxe when an hotel offer - more than a simple wifi - a real computer in the room

friendliness of front desk staff. coffee machines. free parking. wifi connection

our only real question is why the bar, patio and pool closed

the pool and patio were closed and there was debries and garbage in the back area

pool needed cleaning full of bugs

was a pool however it was empty

pool

parking was reasonably priced, and i liked the ev charger

i liked having the kitchen availability.

good location, clean room, full equipped kitchen, you got everything you need!

simply some of the equipment in the kitchen but this is a minor point.

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

the room had a full kitchen (not that we cooked) if we wanted to cook and it was well stocked with a refrigerator,

the size of the room with all the amenities, such as a full kitchen and laundry unit, was sublime

equipped with everything we needed for a comfortable 3-day stay, including a fully stocked kitchen with all the necessary utensils

the facilities were great, including a full kitchen

the loft had everything you could need and the kitchen was fully stocked

location fully stocked kitchen including coffee maker with milk frother!

quality wifi breakfast - little choice breakfast - all disposable plastic cutlery and plates - not at all 4

wifi was very low.

location, the cleanliness, the free breakfast, the free wifi, the ambiance and decor, and the

wifi was good. easy/very close parking

also, the wifi in the room that i was staying was really disappointing

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

the spa/pool area is beautiful, and private

the pool could have been cleaner

minute walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

great staff, especially in the bar in the evening

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

good location with a nice pool, fast wifi

wifi chargers were well placed, mirrors and good size soaps and even shower caps

is well worn and wifi speeds were barely usable

wifi was very poor

nice bed, enormous flat screen tv, excellent wifi connections, soundproof windows, great lighting and lots and lots of outlets for charging

bar was closed

bar and restaurant closes early. no bar at the hotel.

good for kids

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

pool and gym also well kept

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

we were allowed a late check out which really helped for our last day

beautiful rooms and restaurant and bar space

the room was delightful and very modern with a lovely sitting area, kitchenette and a balcony

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great restaurant in the hotel, fabulous food

a taller hook or towel bar would be nice

clean, lots of amenities close by, room very comfortable, great bed, good wifi, modern look and feel, good tv, good

the wifi did not work the entire morning of my second day

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

location was great, pool area and gym were awesome. undercover parking was a bonus.

lots of facilities at the hotel, including a sauna, gym and of course the golf course

was first class great location good parking good gym clean bright bathroom will return for

the kids loved the robot which shows you how to get to your room, as well as the pool

kids loved the pool, i loved the sauna and steam rooms

liked the salt water pool, spa and sauna

clean quiet rooms, great location, pool for kids, short waits for service

pool was ok

no towels at pool.

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies out of them

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam without disturbing others

and welcoming staff, continental breakfast, decor, bed comfort, cleanliness of bathroom, pool, location to restaurants, convenient stores, highway

clean, comfortable, good breakfast.

location, staff, clean, breakfast, price

nice breakfast. very comfortable beds

breakfast was adequate, no lift have to carry your bags upstairs not good for elderly folk

breakfast with a variety of options, i loved it so much

equipped kitchen

kitchen in room allowed us to get fresh food from the nearby metro and from the grand marche and

large room with kitchenwares except electric kettle and climbing upstair with

the property was spacious, with a good bed, a kitchen, a bathroom

great attention to detail with kitchen and bathroom

wifi good

everything was extra wifi

i wasn t given the wifi code on my room key and spent a while trying to become a hotel member to access it, without

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

hotel offers room service and reliable wifi--lots of dining options

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a great touch

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

we had tv, fridge, wifi,phone

the wifi barely worked.

wifi system wasn't working the first night

wifi wasn t connecting in the room. couldn t send a text.

free wifi and free breakfast

there was no wifi, it worked for about an hour, then nothing. my son was frantic.

staff, good wifi, clean, and convenient location

was unable to connect my wifi whole night

1-2mbps), i have to upgrade to the paid version and it's still below my

wifi free is too slow

staff were good but wifi not that good srry

wifi slow

the wifi was very slow. the hotel breakfast was just okay.

kids and adults, we all loved it

once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest of the day

the host was really helpful and the bed was very comfortable and it's kids friendly

the wifi in our room wasn t able to connect properly but that could be easily fixed.

i was there, there was no wifi available because of technical issues, and it really let me down

wifi is high speed, never lagged

poor wifi

bit unstable wifi

would not suggest it for kids is a traditional small boutique hotel but a perfect location

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

the room was beautiful we had a suite number 15 with a kitchen and living room area

superior room was huge, like small apartment with sitting area and kitchen

complimentary buffet breakfast was amazing

location was perfect. no breakfast. very clean

the location is also great: 4-minute walk to au petit coin breton for breakfast, which i highly recommend

the location is perfect, hopefully breakfast will add to facilities soon

breakfast was not actually in the hotel, it was round the corner at a partner restaurant

great location and the late check out possibility!

liked that there are rooms with kitchens

don’t miss visiting the museum of civilization liked the coffee bar at the hotel

the espresso machine and vino bar were added perks

the coffee/espresso bar was very convenient and appreciated

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

the small kitchen

great room great pool great gym

the communal spaces were lovely with a good sized pool and decent gym

kitchenette in a spacious room

we accessed the pool many times

location. adults only. quaint.

location, shared kitchen, terrace, and laundry. loved how efficient the room was arranged

we enjoyed the well-stocked kitchen, which was available all the time, not just for breakfast

only con that we encountered is that the laundry machine in the basement is not working

tommy helped us with our issue on the dryer- he provided us the best solution with our laundry

beautiful space, professional kitchen, games, relax

kitchen had everything we needed

the kitchen was well-stocked

breakfast was fine

breakfast was delicious

the breakfast was described as a light meal it would have been nice to have some protein such as sliced

had awesome breakfast every morning

their amenities and breakfast were really good

the only thing would be no freezer space in the kitchen fridge

the view, the location and the kitchen

excellent location and well appointed room / kitchen

the kitchen has everything we needed

space was stylish, clean, and kitchen seemed well-stocked for cooking/eating supplies

might be suitable for kids on school trips, but not ever recommend this to anyone else

noisy when your next door is a family with kids

sorry it just the kids that ruined my stay

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

i had an excellent massage in the spa section

silent breakfast was realxing and the food delicious, fresh and healthy

the breakfast was amazing as well

breakfast was excellent

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments ( all for a fee)

a lot of kids were playing in the water fountain during the day or lights during the night

the sofa for the kids was quite unconrtable

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

so i had to throw away the kids' snacks because i was afraid they'd go bad

breakfast was your typical breakfast compared to others

lovely room, large king room. clean, modern. good breakfast, friendly staff.

very quiet rom #703, pool was hot and clean, so was the gym

we had to sit on the second floor which with two young kids going up and down stairs with their plates was not easy

pool and breakfast

we sent out laundry with good results

we got a room upgrade, early check in

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

and the gym could use a bench

could have a gym but i understand from staff this is coming.

the room with the balcony was spectacular and the bar has the best cocktails in town.

should have been mini bar and snack availability in room.

no pool or hot tub. limited gym facilities.

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

location is great pool, rooftop

great amenities including coffee, wine, hot tub, and gym

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

staff, facilities : room, gym, spa, breakfast room

in a 10 mins walking distance cute and rustic interiors and decor very hospitable staff - our early check in was accommodated without

they accommodated an early check in request and gave us a room with a great

got a late check out no

wifi not working in our room

- space is limited - wifi not the best - expensive for what you get out of it

the room had a good layout, bed was very comfortable, bathroom was very clean,, very good wifi, free parking, close to

very strong smell of disinfectant, wifi is very weak.

the rooms are big the pool is great

cool/funky bar downstairs next door

the breakfast in the insulated bag that was left on the door was fantastic

small, but nice gym

breakfast was served in a cooler bag which was hung outside your room each morning, and everything

bit noisy outside when the bar next door cleared out but we loved being able to have the window

great location, has a great bar and restaurant

close to everything in the old town, comfy bed, restaurant and bar on site.

clean, great bar/restaurant

the hotel bar was closed despite obvious interest from the public

the bar and restaurant are closed until spring.

very spacious, well designed, really appreciated the kitchen.

full kitchen with a lot of utensils and cookwarenice bathroom, bedroom with big tv, comfortable bed, a/c

at their booking rates they could certainly include free basic wifi

didn t top up my water on the room and you have to pay for wifi, which i wouldn t expect in a property of this standard - it s normally included for

meh charging extra for wifi was kinda crappy.

wifi, not free. that was fine but it was expensive esp with the cost of the room per night

no free wifi.

the bed and pillows were very comfortable, free wifi

wifi is very very god breakfast and staff service is very good

sometimes had difficulty connecting to wifi

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service and that should be covered by the tariff

minimum room service

it is a no frills place-no pool and a bit out of the way . great value for the money.

the only disappointment was that the advertised restaurant & bar are no longer in service

i did not find the advertised restaurant, bar nor the 24 hour front desk to still be true.

paying the same price right now for a far superior hotel in a different city, which includes a pool and breakfast

that is the office, bar and restaurant

there is a nice bar and restaurant on the first floor

also, they let me do early check in

even when the ice-machine was broken, antoine offered to run down to the bar and get some from there, the service is superb

very good restaurant and bar with inside and outside areas

it's walking distance from everything in old quebec and has a great bar and restaurant on the ground floor

i wish they had a bar / restaurant in the hotel.

the bar downstairs was awesome

early check in given without even asking

no lounge or bar or eating facilities although they had an arrangement with the bistro next door

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

breakfast is not bad

helpful staff great value they allowed late check out you can take breakfast up to your room location is quiet and great if you have a car

pool, slide and spa were fun.

it was clean and fresh looking. the breakfast was alright for a continental

this hotel has a nice pool and a good cardio fitness room

we walked to the strom spa from here

great location. we got an upgrade since it was our anniversary. quiet hotel without kids.

in suite coffee machine would be better than just tea in the mini kitchen

we had the junior suite with spa at the balcony and it was great

shower, spa bath, accommodation on ground floor opening onto lovely well-planted courtyard, very pleasant

from the upper rooms as well as easy access to the cobbled-stone walking streets and the river wifi: the wifi speed and consistency were excellent throughout our stay

decent, free wifi connectivity

tv in the gym was tuned to fox channel, no remote to change it.

il matto food and room service was excellent

spacious bedrooms and comfortable beds! loved the self service bar ;)

breakfast was excellent

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

everything, room , breakfast, location, bed.

breakfast selection was pretty good and we didn’t have to worry about missing our flight because

convenient locaton, great staff, comfortable room. ev charger level 2 on site.

wifi

wifi was almost non existent.

hotel wifi is not secured with a password -- it worked

location, secure on site parking, wifi, room, breakfast, wonderful staff

wifi awesome and lobby fireplace to die for

great location very friendly front desk chromecast tv good wifi nice size room quiet

staff is exceptional and the small amenities such as the outdoor space, indoor lounge and coffee bar were so

i like having a mini bar in the room although we didn't use it

room lighting a bit dark. bar area was almost non existent

, the comfortable bed, the room service staff, the coffee

hot chocolate for the kids and bathrooms on the main floors during breakfast the kids need washroom we got to run

breakfast is ok, you know the price is low, but the facility is good and very clean

breakfast area is a little small

rooms super clean and new. great breakfast. clean beds.

we booked for 4 people, two adults and two kids and the room had two twin beds