evacuees with pets

pool is already empty so kids weren’t able to swim

but also the bar staff at the hotel was awesome

friendly service clean room great location and wonderful breakfast

was well kept, the front desk and breakfast people were efficient and friendly

i liked the gym the pool and breakfast. yum, yum.

we did not eat breakfast at the hotel. it appeared to be good.

great stay, comfortable, great breakfast.

staff was wonderful! especially the woman in the breakfast area:)

very clean, love dining area and breakfast. great staff.

the breakfast was great. nice location.

and breakfast was excellent

great staff, very clean and i loved the grab and go breakfast

pool was closed almost the entire trip

powdered eggs at breakfast. no hot chocolate or tea for breakfast.

the grounds were clean and the pool looked nice even though we didn't use it

the location for me to park my 18 wheeler

i didbn't eat breakfast, but did have juice and coffee

the breakfast was amazing the staff does an awesome job and the room was clean love the staff!

lobby smelled of cigarette smoke. better breakfast?

was very friendly and helpful, they allowed us an early check in

breakfast could use improvements

the breakfast was a joke -

noise not a good breakfast

not much of a breakfast

could have had a better breakfast

good breakfast. waffle eggs sausage fruits

i was surprised at how wonderful the breakfast was and room to sit and enjoy

plenty of hot water, comfortable bed with soft cotton sheets, tons of tv channels, excellent hot breakfast

dog friendly, clean pool, next to everything

pet fee was only $15 and they were nice to let me know that in advance

only 1 thing could have improved this gem of a hotel: serve real butter at breakfast buffet.

clean and modern. pool and sauna was clean and was relaxing

friendly staff, comfortable rooms, pool was great. breakfast was very good and plentiful

the pool was open late as well

location, courteous staff, hotel, pool, gym and grounds were spotless

clean, comfortable, friendly. good breakfast.

love the new update of the breakfast area

clean room, friendly and helpful staff and good breakfast

wish there was a breakfast in the morning... not just cold cereal

breakfast everyday was decent not a lot of options but had the basic needs were met

refrigerator didn't work. room 105 other than that was fine. pool was small. no hot tub.

pool was clean

pool needed cleaning and a bar of bath soap would have been nice

pool was very small!

sure the family clients know the specific pool hours, where to get beach towels and return them and be sure to make them feel welcomed, not a

enjoyed the nice clean pool

the included breakfast was all carbs and i ate elsewhere.

friendly staff, tolerance of large service dog, and understanding of a slightly late check out.

guest laundry with 1 working washer and 1 working dryer, coin operated

the only thing disappointing was the breakfast, oatmeal and cheerios, they use to have waffle maker, eggs, pastry and the cereal, other

looked great, clean, comfortable, great pool, great staff.

it even included a washer and dryer witg laundry soap

was a well maintained condo with full kitchen and washer/dryer

extra pillows, blankets and pool towels in the unit

had our own condo with four kitchen and balcony

the noise that is made when people are going in and out the back door and the laundry room.

was not there long enough to enjoy the pool, fitness room or the breakfast as we had a

fitness room was clean and functional

clean and pretty good breakfast.

laundry facility was great

advertised a pool, but we couldn’t use it as it was under repair ( we chose this hotel for the pool)

clean outside pool

tv had many channels, but no golf channel, which i watch most of the time

clean, nice pool,

the pool area was a little small, but the kids still enjoyed it.

the breakfast offered was one of the best i've seen at a hotel

everything was wonderful and especially the breakfast

breakfast was good.

the personnel (front desk and breakfast) at this location was very welcoming.

there was a weird guy waving at kids at the pool.

there was a $20 per dog pet fee, not mentioned before

no breakfast

breakfast was nice. the room was comfortable. i liked being able to do dirty laundry.

wish they had a better breakfast although i went out to eat

went to desk and the laundry

breakfast was excellent

super friendly and nice staff, amazing breakfast included in the price, with muffins fresh from the ovenud83eudd24 we loved absolutely

staff they waited late to check in we did not realize check in was at 9 polite great people great breakfast

i wish the spa was open year round. and let dolly know the same!!! :o)

enjoyed our first spa experience with them, a couples massage

laundry facilities to small for building

fitness room

the little old lady working in the kitchen was very friendly and helpful

the breakfast was plentiful and good variety

breakfast was good , pool and pets aloud .

very clean and the breakfast was really kids friend and delicious

24 hour pool was a fun little surprise for the kids

the kids loved having the choice between indoor and outdoor pools

breakfast was a nice touch

hot tub was amazing and the breakfast was delicious very happy with my stay will stay again in

visited for my daughter's gymnastics competition at the convention center

inside pool was great for the kids breakfast was good location was great

was clean and nice, staff was excellent especially the lady serving the continental breakfast

the pool was the cleanest hotel pool i've ever been in

great breakfast and comfy beds!

and when asked for a late check out they were more than gracious

we wished the pool stayed open longer than

change up breakfast menu weekly a little. breakfast was still awesome

the clean room and the staff and the location the pool just everything

maybe have a meat or danish for breakfast. but thats it!

hospitality and breakfast was great! loved the hot tub too!

was a lot of rowdy kids who almost jumped on my disabled husband when they was jumping in the pool and their parents

clean , nice staff , comfortable beds , and wonderful breakfast !!

indoor pool and outdoor pool plus the hot breakfast

grandkids enjoyed the pool even if i thought was too cold for me

spa was in the bedroom with 2 queen beds lol good thing it was just my husband and kids with me

the only thing that was nice was the spa tub

the spa tub was dirty. there was a roach in the room

clean rooms, and pool.

we also had a room with a spa bath and it was really nice

the breakfast could b better

was as good as we expected we liked the ducks who came up to the property lots of room, breakfast was nice and easy to get to the main

no breakfast for covid19 but is normal

breakfast

wasn't any breakfast ☹ but everything else was great the rooms was clean and the beds was big and

a deal breaker for me but the wifi was horrible

wifi wasn't great but overall great stay

wifi was a little weak

there was no breakfast, no wifi, the room needed updated, far from the event.

wifi was a bust

also, one of the pans in the kitchen had the surface scratched and food stuck to the pan if you weren’t careful

everything was amazing! the only thing i would suggest would be oven mitts in the kitchen.

my kids thought they were living the high life our deck did back the main road but no issues with

pool was in a totally other building far away from where we stayed

facilities were great for the children, they enjoyed the playground, mini golf, and the pool

loved the room size we had a full kitchen and a big living room as well as well and washer and dryer to do our laundry before leaving

the water park was amazing for our kids (4,3and 2)

know it couldn’t be helped but i wish we could had experienced the indoor water park

was wonderful and they have a wonderful outside pool and indoor water park fo the families the location is awesome the staff is wonderful jordan

the gym was pretty good needed hand weights .the indoor pool was great

the room is clean and comfortable, and the wifi is good

wifi needs help

needs better wifi

the wifi was spotty could be improved and the tv remote in our room didn t work.

the only thing i d knock it for is subpar wifi.

breakfast is pretty amazing with lots of selections for everyone

i spent an entire day of my vacation looking for another hotel (with laundry facilities), washing everything, and cleaning a new hotel room

breakfast was very good clean room nice best stay on our trip

we had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town

nice staff, very clean and comfortable, breakfast was great.

also 2 bedrooms and 2 bathrooms with a kitchen made for a very comfortable family stay

kitchen was well stocked

had no room service menu and when i called to ask for one they told me to just call the kitchen and just ask what all they had

the water park was nice

the long distance to walk to get to the water park, indoor

the pool was nice

delicious, free breakfast

location was excellent and breakfast was great

they don’t pay attention to stuff in room like no laundry bags, no clean tissue in box

the price is way to expensive. especially with no indoor pool.

the fact that they had multiply pool and a indoor one

pool was nice with hot tub

nice arcade and gym area

kitchen was stocked for cooking, full size appliances and soaps/towels/linens all provided

great kitchen set up

the breakfast was disappointing and we went to other restaurants for breakfast

my only dislike was the small size of the gym room.

breakfast left a lot to be desired

convenient and good breakfast very nice and friendly

no breakfast due to covid 19.

the kitchen was great and the place was clean and comfortable.

loved the activities available for kids as well as the pool area that had a slide and was shallow for safety purposes

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

i loved that it had a heated pool and a bar open late

the potato wedges from the bar and grill were a big hit

other guest smoking in the building, not having laundry equipment at the main resort building

so bring a spa machine to match if you want a constant sound

we were at the pool a lot. went out for lots of fun

i love the spa rooms and the rooms are very nice and clean

small pool and not very good breakfast

i go here for the spa tub rooms when i need a mini get away

the breakfast was good and plenty of options to choose from

the pool has a terrible smell....

the pool was warm and clean, the complimentary beverages in the lobby were a great personal touch, and

clean and smelled of apples great breakfast and pools

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

the beds were amazing. the pool was nice.

the bar tenders at the restaurant were very nice and knowledgeable i would stay there again no problem

the pool had heated jets which was very nice at night

wonderful customer service at check in, great location, clean room, plenty of parking, a nice pool, complimentary breakfast, and the

ac could've been cooler. the pool could've been warmer.

was supossed to be a river view but we had a view of a trailer/rv park on the other side of the river with people sitting out on their

you can walk across road to golf, go carts, restaurants

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony overlooking a rushing creek

quiet, restful, good breakfast and helpful staff.

good location, great hot breakfast, clean pool, and nice balcony and view of water and ducks, geese, etc

room was next to the gym and people were lifting weights till midnight and the walls are so thin you couldn't sleep

pool was a little dingy

put us in the room closest to the gym and the curtains in the room bearly closed and let in a lot of light

no guest laundry!!!! no snack machines on any of the 7 floors!! need to add guest laundry!

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

open pool before 11 am

also, we had reservations and our room was next to the laundry area

no bagged breakfast

on site laundry plus

7 yr old wanted the pool open til he was done swimming lol which could have been the am hrs

i liked it minus the slow wifi

wifi could have been better it was good but just going in and out

wifi signal very weak and could not connect in room.

only thing i would have preferred was better wifi signal...it cut in and out

free wifi

spacious room with everything we needed. great location. pool open 24 hours which was great.

pool being 24hrs

we love that they have a nice gym with enough equipment

the gym is awesome

room was gorgeous, the kids loved the pool and lazy river

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

a live breakfast counter like omelettes can elevate the breakfast even further!

clean rooms and nice pool

breakfast was good

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

if you are a light sleeper or are traveling with young kids, you will hear everything

it's close to the race track for the kids to go to

was no hook up for the kids game on the tv, the facilities seemed quite a bit out of date only one ice machine located at

pet fee policy is not included anywhere on the motel website listing, and is only alluded to, on

first night kids jumping and running at 2am

t we were able to walk down and receive the info

rooms a little run down tv and wifi didn t work

didn t give password for the wifi to us

wifi didn t work at all, the beds were super uncomfortable, we kept getting bit by what looks

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

great breakfast very good.

pool looked nice, and we noticed the walking trail although we didn't get a chance to use either

the pool is heated so my family enjoyed swimming in it in mid april

swimming pool was clean

location to patriot park and pottery house and the plaza next door. the breakfast

close to pool/basketball area and my teens loved those amenities

loved the pool, basketball and volleyball courts

the pool area also lacked attention

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

pool was very nice

pool could be cleaner, sink design in our room kept on having water running on counter then drip on

the pool is small but it was nice refreshing and clean

a trailer and the owner was very helpful and accommodating to letting us park where we felt we got the most security

we also enjoyed the pool

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

our room had a spa tub but it was missing covers on the jet holes so didn’t feel comfortable using it

i think the pool should have been open later than 10pm

the little ones love the indoor pool

spa bathtub in the king size suite takes over an hour to get it filled to even use it

room was nice but not very clean the spa tub was broke and that's the reason i booked the whole

gym was decent, to stay fit during your stay

the only negative was the pool was a bit too cold. also, a hot tub would be nice.

the rooms was very nice i like the fact it came with a mini kitchen excluding the stove this is what sets this hotel apart from the rest of them

pet fee to expensive

wish the indoor pool was a little bigger but really no complaints.

the pool area was beautiful

best breakfast in 2 weeks of hotels! nice and clean. large outdoor pool.

also, breakfast lasting an extra 30 mins through the week would be nice

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

clean and good breakfast

the daily breakfast and snack bar was exceptional

the patio area is incredible with splash pad and pool, whirlpool, fire pits and rocking chairs

very clean and updated, the indoor pool and splash pad were a hit with our kids, and they have both free breakfast and dinner buffets everyday which is awesome

convention center/ it was great to be able to just walk over jacob, who worked at the restaurant bar area is a true asset- your morning staff for the buffet is amazing

clean rooms, nice pool, friendly staff

one even had a fireplace and spa tub, it felt very fancy and comfortable

indoor pool was open till 11 pm

we stayed in a spa tub room

bed was comfortable and the spa tub was relaxing

they have an indoor and a outdoor pool

the spa tub was relaxing after a long day

headed pool open till midnight

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

was a great place and all employees where great and clean please the pool was clean the staff really kept a good

good water pressure, spa tub is big enough for 2 and worked great, a/c worked great

like people that were not staying at the pool may have been accessing it until late

beds were comfortable. breakfast was good. staff were friendly. great place to stay.

location- laundry carts on front of the window, room was not clean properly, no additional shampoo or

little too close to cleaning staff working and laundry area, but we were getting up early anyway

was very noisey early in morning being next door to laundry onground floor

there was no wifi

location, wifi was not good

we had no wifi or tv for most of our

wifi is not strong enough. had to be by window to get to work.

the cable and wifi did not work at all during our stay

have to go out in the cold to get to and from the pool but that didn’t stop us from swimming

the kids loved the indoor pool aswell as us adults

the spa tub was perfect for after exploring and walking all day

lots to do in area from titanic museum, things for kids and shows

the ppl beside of with alot of kids and it was loud

the room was large, clean and comfortable. the bathroom was nice. we loved the warm breakfast.

love the location and my kids absolutely love the pool! this is our second stay with y’all!

clean, two pools, laundry facilities and free

indoor pool should have heat since the sun doesn't shine on it

easy parking, laundry facilities

bed and spa tube was great to

ot was very comfortable and the spa tub was very nice

location. spa tub.

the beds were great and the spa and pool was awesome

continental breakfast is great

we loved the pool and the laundry room right beside our room

would be nice to have the pet friendly rooms listed a little higher to include the pet fee so you knew exactly what you were

check in and even they accepted early check in when requested

hotel, friendly staff, excellent price, nice clean pool area, variety of breakfast options

there were no screaming kids and the bed was so perfect the water pressure was outstanding

they had a pool. the room was plenty big.

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

room was a little out dated. pool is super super small.

pool was nasty

nice staff. great location. clean rooms. pool was clean.

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

breakfast room a little too small but i think it was crowded due to a bus tour group

was slow,stairs were on opposite ends of hallways,laundry was in another building with no signage(i seen) no snack machine located on our floor,pool

always stay here. clean, great breakfast, friendly staff and great location.

a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

love the pool and very conveniently located to pigeon forge!

clean and the swimming pool was the best part

everything was great! krispy kremes with continental breakfast. no pool curfew

need more chairs at pool , and pool was cloudy

great location right in the strip! by everything! restaurants, golf, go karts etc!

breakfast was delicious and filling

reserved my room about a month ago, a room with a king size bed and spa tub

the front desk staff, to the breakfast staff, and even house keeping, everyone was nice and super friendly

great location, nice clean pool

spa tube

wifi didn t work continuously but we were on vacation so didn t really need it except for at

wifi wasn t,t the best.

the wifi connection never connected to my phone!

the wifi was not really good, it would connect and take 2minutes to reconnect all the time

wifi was very spotty, they did warn us at check in. everything else was very good

also the laundry facilities came in handy after a heavy rain storm

needed to do a load of laundry

not fault of lodge but people in next room kids were very loud early

have a laundry facility not listed in amenities

night shift gentlemen was supper helpful and great he gave us a late check out told me about

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

have been nice to swim in their pool

to far to pool

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

i also wish pool stayed open later than 10pm

maintenance man was in a incident w spouse and kept screaming/arguing on phone when kids were

no continental breakfast or breakfast options. small bathroom.

i also liked the pool

kids loved the pool we liked that it had 3 beds it was close to everything

it was too cold for the pool.

to put your clothes, their pet policy is 35 per dog per day that seems way too much, my pet fee was 210 for 3 nights and the

clean facilities, nice pool, decent breakfast.

windows are thin, our room overlooked the pool area and could hear people outside being loud

breakfast was good, room was clean and pool was nice

charged us pet fee since our service dog barked on someone by the door

pool was perfect location. breakfast was great with many options for everyone in our group.

the bar could have been open later

pool, family friendly movies on large poolside screen, free popcorn

place but the bar wasn't even full no business much in the bar at all

exactly what my kids wanted with the pool and hot tub

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

nice small pool

there were kids running down the hall around 11pm-12 am on the floor above us.

the staff was very friendly and welcoming. no pet fees is a great perk when traveling.

we came as a family of 5 with 3 kids and they was so nice

the pool was not very big

small pool

there’s also a place for laundry if needed

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

i didn’t like having a room by the laundry room

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

check in was simple and was even able to snag an early check in time

pool was clean not very big

let us do early check in and location

pool is smaller than expected

great breakfast. great staff and clean!!!

to not report until the end of our stay because it was late at night and we did want to wake our kids up

and they had a cute pool, which the kids loved

breakfast was good and hot each morning

allowed early check in and slightly later check out and let us hang about until our transfer to nashville

didn't have any wifi access that i could tell.

wifi connection was almost impossible to keep

cleaning staff was kind room was presentable blankets and towels were clean wifi access

i did not trust using the wifi due to not secured

wifi was a little slow. that is the only complaint we had.