property is beautiful, spacious and well served with a pool and spa

nice with coffee, tea etc in the room and the kids enjoyed the milk and cookies delivered to the room

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

and range of breakfast items

the gym and the pool were fantastic

wifi, large room, modern

heavy pushing suitcase on carpet . wifi wasn t that powerful

wifi in room was terrible

wifi was very weak

generally ok. staff really helpful. good shuttle bus. quiet, no airport. nice shower. free wifi

the excellent restaurant and cozy bar at the value of not having to go anywhere else

nice bar area with cosy & welcoming atmosphere

place to stay, beautiful and very clean room, cozy bar downstairs (no noise in the rooms) and very good restaurant

very nice staff during check in, at the bar and they got our room available early at our request

the bar was comfortable and i liked the general attitude that nothing was too much trouble

weren't made aware that you could take away breakfast if you had to check out earlier than the serving time

gym facility was also great and the access to transport in and out of edinburgh and glasgow was

good location excellent breakfast

early check in and late check out complimentary as hh awards members esp when departure was delayed

then, as we were exhausted and travelling far for a family funeral, gave us a complimentary late check out

lobby was very cool, lots of room, quieter areas, things for kids to do (if you're traveling with kids), their bar was great and the food was okay

bar, gym and seating areas

i ordered a chicken burger and chips and fish goujons and chips from the kids menu and it’s was the worst food i have ever tasted

would be nice to have 1 or 2 items on a kids menu

no breakfast due to early check in

free wifi for all guests in rooms is not currently offered.

wifi signal could be better. no other criticisms.

wifi was slow and kept logging off

the wifi was spotty.

it team were brilliant, as i had a problem connecting my ipad to wifi, but they sorted it out for me quickly

clean. good wifi. nice people

the wifi was a bit sporadic in the bedrooms.

but on serious note wifi signal was a big disappointment

comfy beds, fast wifi and easy parking

great wifi

easy check in, free parking, nice late check out time.

was in the room with a transparent door - not ideal for a mum with two teen kids

it was also walking distance to the maybury casino , which i visited on friday night

being able to sign into your own netflix account was a major plus having kids with

free tea/coffee, and bar and pizzas available which was very welcome after a gig at murrayfield

3 per hour for wifi

required to pay for wifi never had tha before

wifi charges are pretty mean, particularly when most comparable hotels offer it free of charge.

wifi was only available in the lobby unless you paid extra

no complimentary wifi in the rooms

wifi was complicated and only functioned with the tv on and connected which was a distraction when

the wifi wasn t great in the roon

wifi didn t work in room

the wifi worked perfectly, and you can extend the connection through your tv for better signal

to access wifi must turn the tv on.

very clean, great wifi, huge tv to enjoy match of the day

wifi signal was very weak thought cost for parking at out of town location was steep

the wifi is terrible

comfortable beds. great size tv and free wifi! what a pleasure!

room size, view, air con, wifi, shower, pool, sauna.

pleasant bar and very friendly people

staff were great and the bar was great

the location. the staff were fantastic and great bar ud83dude0a

dave, i will never forget the wonderful evening at your bar and in your hotel

it was also very convenient to have cozy bar in the hotel

walls made for a bit of noise, not helped by kids running around until late in the night

guests coming in late night screaming kids

when we arrived they put us in a room with other people’s property bags , kids stuff

not too keen on buying breakfast as was quite dear for one person when my kids and i wouldn't eat a lot should maybe be a set price for

booking the room , i put a family of four , but have me a room for a family of three , my kids had to share a bed

the bar and restaurant staff, aimee, donna, scott, chris, pamela just to name a few do an amazing job,

the front doors open all night so made it cold in the bar area

the team managed to give us an early check in as we arrived earlier than expected

the bed mattress was old kids running around late at night

it was great having the bar and restaurant downstairs which served a great carvery

with shower were really stylish,under the room was great restaurant, perfect design and great kitchen and enourmous portions, the breakfast you can

we ate at the bar in the evening

unfortunately breakfast didn't happen as power failure in kitchen

the restaurant and bar downstairs is really good

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

was simply a few croissants laid out the night before and left to go stale, with a selection of kids cereal boxes and a banana

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were not disappointed

our room window also overlooked the kids section of the beer garden so there were screaming children and music for a good portion of

the bar had a lovely atmosphere and the cocktails were lovely

breakfast was pitiful - croissants, kids cereal boxes and fruit

amazing staff. fantastic bar and food area.

early check in great

can be a bit noisy at the bar but it is an inn so to be expected

food in the bar was excellent service was excellent and the room had everything you could

the bar and restaurant were likewise very good, with a delightful range of very tasty food and drink

a key for the front door so no need to ring a porter or bell for entry after closing hours of bar

room, bed and bar very good. staff very welcoming

was good and the location was good as we were attending a function in the golf club which was walking distance

good bar at location as well with friendly

not for kids

wifi didn't work for me

he would also like to thank the hotel for their fabulous wifi

very fast wifi for guests, big tv screen with a wide range of channels

breakfast, swimming pool, wifi, room was very good too.

the tv and wifi were good, if you are thinking of connecting your laptop to the tv or devices the tv is

wifi failed at times

small leak in bathroom

excellent location, 10-15 minutes to the city center. clean room with fast wifi.

) free wifi

the wifi was fast and easy to connect with

free wifi was not very good

hotel with all the usual facilities, wifi, free parking

poor wifi in gym, limited usb outlets in room

great rooms, ample parking, free wifi! staff were very helpful!

free wifi is for email only, to check the news / sports you need to upgrade at cost.

breakfast was excellent, cooked to our

the breakfast was very nice and was served in a cozy dining room

no bar or snack bar as advertised

lovely breakfast next morning too included in price

friendly people, nice breakfast

*free wifi

free and reliable wifi internet

free wifi was good

decor a little dated and poor wifi

wifi was a big sluggish. i used 4g on my phone which was quicker.

rooms are spacious, cleaned every day, free parking and wifi

wifi wasn't the best in the hotel

was a shame that the tv in our room wouldn t connect to the wifi so we had to hotspot it to our phone

e latter could be a bit faster, but that's the only issue)

wifi wasn't the best when trying to make a voice call or video call

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening, perfect to replace the dogs you have left behind for the night

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

food in the bar was just what we were looking for and the breakfast was outstanding

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent beer again very cheap prices and great

food in bar was good and breakfast cooked to

we thought breakfast could include a few more warm things but other than that nothing

no self laundry.

also the breakfast was 10/10

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

comfortably rooms, great breakfast good showers

very close downstairs outside and the stench came in to my room forcing me to close the windows, wifi was poor got better signal on my 3 network

there is free wifi in the hotel

wifi was amazing bar looks lively restaurant was lovely as was the breakfast and staff

wifi was excellent

only that there was no wifi as it was said

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous service

friendly staff bar food and bar lovely

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with big sreen if you wanted to watch the

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

great bar for nightcap drinks

the wifi was a little patchy, which made a meeting i had planned on line very difficult

of characterful, bed super comfortable and facilities including usb chargers, super fast wifi and variety if tea etc

great wifi, and right by the bus stop which took us to & from the

faster wifi.

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

on 1st floor on top of the desk, people coming in and talking very loudly , especially having kids sleeping, everything inside quite old , and a bit cold in the rooms even if the radiator was

was spotless , great location , bar on site and when i asked for a pint full of ice that’s exactly what i got, too many places

he was nice and friendly but was working the reception, bar and kitchen, not fair on him and highly unfair

we also had complementary tea and coffee which the kids loved

it was kept clean and tidy with fast and good bar service

breakfast was ok. nothing special.

rooms were good, staff was courteous and the hotel have a fantastic gym

kids couldn't go in the bar area after 09.30 we got moved to the lounge area outside the bar

they were promised an upgrade that they didn’t get and they said the options of breakfast were poor for a hotel that advocates health facilities

were absolutely lovely, facilities were amazing - having a restaurant bar, gym, coffee shop all on site was great, hotel and roons were clean, location was convenient with

the bar was cosy and friendly

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

no noise from bar, but nice that there was a bar available

check in and bar staff were very polite, friendly and helpful.

clean room, nice size, comfortable. close to shopping centre. nice bar attached.

loved bobby he's so helpful grt with kids

breakfast was nice, prices where reasonable at the bar too

reasonable priced food, good breakfast (kids eat free was a bonus)

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

the staff were lovely and gave us a free upgrade and waived the early check in

got early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

trolleys of laundry and other housekeeping items all piled up

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys to get to it, the nose of towel hangers have been snapped off and not been

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault course

thought they had laundry service but its mostly for tours

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

lovely room and hotel has a bar as well, which was a great place to unwind after a long day

he was new as a waiter, because it didn't feel that we were welcome there in the breakfast bar as his hands were crossed and he was staring at us like we would be criminals for taking our

hotel really helpful and friendly staff, didn’t use the bar or resturant as didn’t have time but looked good room was perfect for my stay only 1 night in

we can do early check in for free

food was great served a continental breakfast.had a bar .staff were very nice

didn't get to try the bar meals, but we will next time

breakfast superb

our room was clean and the breakfast was very delicious and rich

to the airport ( only 17 mins) excellent price free breakfast free car parking late check in and check out

bar connected had a great atmosphere with friendly locals

near to shops and breakfast place

had to get breakfast elsewhere as my partner is coeliac meaning he cannot have wheat or gluten and sadly this

bar next door looked good so must buy something on next visit

the complimentary breakfast for the first morning was a lovely touch

breakfast deal great

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

self-self laundry with wash-dry and soap is only 4 pounds

very neat, everything clean and pretty, perfect for lone travelers :) there's also a community kitchen for you to cook your meals, which is also very clean and tidy, with tea and coffee for you

there is a really big, well stocked kitchen and a bar with good prices and entertainment

karaoke in hostels bar was good fun and staff and guests were all friendly and helpful

was great except the wifi in my bedroom (room 1 on the ground floor right next to the bar and corridor area) was virtually non-existent

no microwave, bar fridge

barman was friendly in the evenings

beautiful old building. bar in the hotel. new bathroom suits throughout.

when we arrived it was 8pm the lady in the bar was very friendly

friendly staff, got a very early check in and room upgrade which was good of the hosts.

close bar service

the hotel bar was lovely and breakfast was perfect

there is a bar on-site for bev vies and snacks

they have a nice cozy bar that seems

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

he made an early check in on new years eve possible for me, which was such a treat

room was ready for early check in

it was convenient to use the guest laundry

loved the library and bar in the hotel, and the room was really great value for money

the bar & old library settings are very quiet and chilling

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one use

we very much enjoyed the bar downstairs and the incredible library

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door were very clearly audible - but i guess thats the pitfall of staying in a vintage

impeccably clean, good wifi, firm mattress, soft bedding

the wifi system is not good enough..too bad.

free wifi is also great

are exceptionally well appointed and equipped with modern conveniences, such as usb ports, free wifi and an nespresso machine, without affecting its traditional style

wifi was spotty

rking, breakfast, wifi, bar) everything you need in a hotel

location, cleanliness, room size, wifi connection.

the room was quiet and comfortable with a good tv and great wifi

there was a problem with the wifi. they refunded the parking for it. very appreciated

free wifi

the bar area was comfy and inviting the breakfast area was well maintained and clean the food was

the staff on reception, on the bar and in the dining area were all very friendly and welcoming

we’d particularly like to mention peter who we had a lovely natter with at the bar late on the final night of our trip

the hotel also has a nice bar and hot snacks were available till late

very clean and nice a quiet breakfast brilliant

loved the mini kitchen and it was digs by arrangement which was great

brilliant kitchen area if you wanted to make a snack, have some food delivered etc

could do with a tea towel for the kitchenette

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

offered an early check in and also held on to our luggage after the check out time

the wifi is open / not encrypted

wifi was fast, room clean and very quiet

the hotel was very clean too and wifi worked well

the wifi disconnected around 11:45pm, and didn't reconnect for an hour or so which was strange.

not too big. nice relaxed bar/restaurant. room comfortable. wifi decent.

we couldn't get wifi in our room.

d didn't bother

wifi wasn't great in our room, but that's possibly because of the location of it

wifi in my room was unreliable, during certain times the signal kept disappearing

free wifi and nice beds

in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

all cereals largely based for kids or student age

the staff were extremely friendly and helpful and to top it off, we arrived from an early flight and were accommodated with an early check in which was amazing

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

breakfast good, didn’t use gym, went for a run

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

very modern and free late check out and the staff are very friendly

my early check in was understandably cancelled due to the hotel being so busy for a concert

asked for an early check in due to train times, that was no issue

wifi cut out a little bit

did not know about free wifi.

could not connect to the wifi

several lighting options for the room, usb charging points and a good signal for the wifi

whilst wifi enabled web based activity the connectivity via the telephone aspect of your mobile was

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the early check in option, the staff were helpful. rooms a good size and the location

nice wee bar downstairs

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

the bar below the hotel is one of the most interesting i have been to and the welcome was

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

bar / breakfast restaurant lovely and food was good

friendly and helpful staff, clean, well equipped rooms, good food (breakfast and dinner), completely over the top bar

the bar is amazing, they had a band on saturday night which was brilliant

delicious breakfast and great bar atmosphere for a late night drink

cost of breakfast and it should include toast, not have to pay exrltra for it.

spotty wifi

modern bedrooms that were clean and had good facilities - television, wifi, kettle, bath, large bed etc

3 mb wifi as 'standard' and 7 mb 'fast' at an extra

wifi was poor, i had to rely on my 4g access.

wifi is slow for online work meetings

wifi could of been free to all guests

that in 2020 one has to pay for wifi in a 5-star-hotel

not being informed when we booked in about the spa facilities or wifi connection

bed, wifi, tv, service

into the room at night no information at all n the bedroom tv needs renewing had no idea what the wifi was light in closet on all

good free wifi in room

it all, but my only slight niggle was that the wifi occasionally struggled, but this was a patchy problem, not a consistent one

good wifi and very large double bed

the wifi was not working.

the wifi was a little bit 'wobbly' but that was most likely due to the location of the room

wifi, although free, was not great in our room and quite slow at times

the wifi in the room i had

strength of the wifi need an improvement

wifi in the room was bad

couldn t figure out the shower - too many taps. weird! also in room 165 wifi is iffy.

convenient, walking distance of attractions, great bar and snacks

great location in the centre. decent breakfast service didn't try the gym so can't comment

great hotel for family with kids. room was very functional

stayed here twice and always amazing. gym is small but all you need for a hotel gym.

modern. clean. nice bar in hotel.

advised of wifi password until i called to ask

spite alternative solution from staff) for streaming services so

great atmosphere, beautiful details all-round, excellent breakfast, good wifi and super helpful and nice staff

wifi superfast

wifi was not operational

also no faffing about with passwords for the wifi it connected with ease and was fast

wifi very intermittent and very poor signal strength in our room no apparent heating in the shower

wifi slow

dust on ceiling light above bed,could get catch up to work wifi unreliable

i wanted to find out what the wifi password was but i didnt want to have to go down to ask about wifi but i did not have a way to

a written explanation of wifi and location of the slot for the keycard.

the guest wifi in the rooms is really not great and was cutting out constantly.

wifi on top floor. worked great downstairs.

wifi signal was really substandard for such an establishment, this is a priority for business needs

the wifi could really use some love though, boost it

everything comes at a price here, storing luggage, late check out, sufficient oxygen levels

freezing the heater at max does absolutely nothing, barely anytime to check out and charged for late check out when i felt forced to pay

in is at 3, which is later than usual (although you can buy earlier check in from 12)

check in was at 3pm & check out is at 10am late check out @ 1pm cost £10 so i availed of that

would recommend getting late check out at 1pm which we noticed after was only £10

breakfast was excellent but poor wifi in bedroom

good wifi, good breakfast

wifi signal dipped in and out

the only downside was the free wifi was very slow

everything worked fine including the tv and wifi

everything worked

wifi was very slow.

the wifi was a little slow and walls were a bit thin.

the rooms have free wifi, towels, toilet paper, tissue paper, liquid soap, shower gel, shampoo, hairdryer, iron, tv,

really good free wifi

wifi was bit poor 4 kids

wifi/vpn: work

wifi wasn t great, mattress was a bit hard and the room was too hot when the thermostat was

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

the room was spacious and modern with great facilities as well, free wifi etc

wifi was really intermittent

decorated with fantastic bluetooth speaker, tea and coffee facilities, smart mini bar and great wifi connection

wifi poor in bedrooms.

the wifi didn t work properly.

poor wifi

they used a laundry service so we were able to do laundry

room with uncomfortable bed and sp so noisy - should never give a family with kids a road facing room - got little

i was able to send out my laundry in the morning and have it back that evening

room on lower ground floor, nest to office &laundry

i asked to swap rooms as my kids couldn't get to sleep but they said that all of the family rooms faced the road way