location breakfast room size

10 euro taxi ride takes about 15 minutes from the airport to get there, really clean and a great breakfast to

breakfast was really good

great room and breakfast

 breakfast was really good

excellent wifi

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge, telephone

wifi connection was very very good

wifi was weak in the room 5, a room facing the beach (although it was good in another room i stayed

wifi is weak and spotted

didn't get wifi connection in my room (310), the signal was simply not enough

wifi only in the lobby

friendly staff and good wifi

wifi signal

location was superb, room was big, comfy and clean. wifi was excellent and staff were great!

check in at any time using your code, very close to the airport, very nice breakfast

hairdryer but for 50 euro with breakfast don’t

the breakfast was very nice. i could see a beautiful scenery from the balcony.

i had an amazing view, while i was eating my breakfast

good breakfast with an amazing view from the balcony

allowed early check in

liked the late check

nice pool

for extra charge, the same breakfast everyday, confusion during the dinners - needed to wait at the entrance for table even

friendly and helpful staff, clean and good location and breakfast

the decor & spending time in the garden

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

the pool area is absolutely stunning, perfect for relaxing and soaking in the atmosphere

en though it was sadly a little too cold to dip in the pool)

unfortunately we didn't use the pool due to the weather, but it looked beautiful

great place to work (doing video conferences all day, wifi ++) and good starting point for hiking and exploring funchal (10-20 min by car) (+) clean and comfortable cottage with well equipped kitchen, central heating and wifi (+)location is splendid, huge own forest garden, the concept of the house is great, the wifi works well, the sleeping room is spacious and the beds are good

they are suitable for long stays as well, whether you are a group of friends or a family with kids

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

lovely cottage with a wonderful garden. good location. the kitchen is very well equipped.

great high quality cottage, nice farm garden, free parking, very friendly host

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

the cottage has everything you need, from kitchen supplies to a heater

we cooked and found the kitchen well equipped

we stayed with our kids and rented two houses — everything was just perfect

little cottage with modern kitchen and bathroom

too expensive to use the spa and indoor pool.

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

the on-site spa was also excellent, complete with an indoor pool

breakfast was amazing

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

only thing i did not like was the wifi

the wifi connection in 5th floor rooms could be stronger.

wifi superb

wifi was without password

bad wifi, one of the receptionists was rude upon arrival.

breakfast great all food good

-beds uncomfortable -gym very small and not well equipped

great place to stay with kids as they enjoyed the swimming pool and food

the evening entertainment was great for our kids to be able to play with all the other guest's children

the beds were uncomfortable, especially the kids sofa bed

wifi coverage. this was only available in the reception area.

bad wifi connaction

was no wifi signal in my room and elsewhere at the hotel

good wifi connection

quality gym

wifi connection was always

room had everything you need, including small fridge and tv connected to wifi

wifi did get slow during the peak hours

wifi was a bit unstable but okay

ound 6 - 10 pm)

beds, good wifi, lots of outlets

the rooms are super comfortable, wifi works perfectly and the staff is very friendly, even for high madeira standards

shabby interior, no wifi connection in the rooms.

must of things, but wish it was wifi in the room

very irritating wifi. login requred 100 times!

wifi in the unit

good wifi

maybe bit more choice of breakfast options

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff

included breakfast is a bit basic but i was happy with it

pool was really nice and the overall atmosphere in this country estate is very relaxing and quiet

beautiful location. fantastic views, gardens, golf course, staff, food, ambience.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

nice surroundings, wonderful breakfast and food, great service

we loved having breakfast served to us outside the main house. so grand!

kitchenette with no utensils, no wifi, no free parking for guests.

no wifi in the bedrooms, only in the main lobby and at the main pool.

no wifi in the rooms

wifi only works at reception, it's a bit uncomfortable

weak wifi

wifi good

the bed was good. the wifi too.

always parking across the road

we had rented a car from the airport

food was really well prepared and bar team were really helpful

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

was great: view, rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town restaurants, marina, cable car and farmers market,

the staff is very kind and the breakfast is delicious

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

the pool area is relaxing and peaceful with a great back drop and we always found a vacant sunbed

breakfast was top notch

expected better coffee for breakfast, but it was compensated by a marvellous view/ambience of the breakfast venue

great choice for breakfast too

clean bathroom, rooms are big enough for two people,with international channels and good wifi

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

wifi, loud cleaning, lack of personal space

o folding) which was helpful and i used it twice

great that they have washing and drying laundry service

rooftop bar and pool. i like that they arranged airport pickup also.

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our flight

didn’t get to use the pool because the weather was not so good but the roof top bar was lovely

pay for a revamp and give me late check out when i arrive at 2am from a long flight

good breakfast variety ( everyday is the same, but pretty good choice even for vegan)

extremely rich and tasty breakfast, natural juices and traditional local ingredients

staff very efficient. cleanliness exceptional. location excellent. breakfast spread generous.

good breakfast

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

think the pool bar should offer poolside service instead of walking to same

really good place, amazing and good staff, great breakfast.

was lovely, pool table in the bar and a roof top pool with a great view

great common areas, big bar and separate restaurant

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

laundry is offered for a price with a terrace to dry it on

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped, no frying pan or spatula for example

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

breakfast (which was included) was a pleasant surprise: variety of freshly baked goods, cheese, ham

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

location, the cozy bar downstairs, reminds me of kaurismaki movies.

early check in and late check out. bag storage.

breakfast was simple, and that was all we needed for the start of the day :)

the services people are very polite and making sure everyone has a good time enjoying their breakfast

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

not real bacon at breakfast or at least it didn’t look like

didn’t work at 4 pm, the bar too

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

breakfast was below average,no fresh fruit and only rolls,ham and cheese

breakfast was not very pleasant

everything was perfect! great breakfast!

breakfast was delicious.

the breakfast was disappointing

location; shop under; breakfast; staff;

great location. good breakfast. fantastic value for money

good breakfast included fruits nice big rooms

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

wifi worked very well

the wifi was very very slow

nice room, great location og good breakfast. nice staff, good wifi - all you need

wifi very quick, good speed

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

had kitchen facilities and a small balcony

location and clean studio with equipped kitchen if you wanted to cook something

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

emergency numbers, first aid kit, oven, kitchen utensils etc etc

• localisation • laundry service good deal

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

perfect location and perfect breakfast ! the parking is also a good plus

was a little bit difficult to find the parking place, because there are no signs on the building

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

we had to leave at 8:00 by taxi

amazing views, swimming pool

i also appreciated the bar patio i'm front of the

swimming pool at the top- amazing

in the room there was no kettle but you could get a hot drink from the bar to take up

the bar was lovely, the breakfast was great and the staff were wonderful

central but with a pool on the rooftop

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

breakfast was amazing loved the rooftop pool everything was amazing

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool area with very comfortable sunloungers and very clean restaurant - we only (+) the wifi service throughout the hotel and in the grounds of the hotel worked perfectly (-)the wifi was sometimes weak. (+) wifi was excellent

limited room service menu

the hotel has an extraordinary beautiful garden, and a big nice pool

large pool was heated and cleaned daily

nger and pianist)

wifi worked fine

fast wifi, big and clean room, good selection of tv channels, air condition

wifi

wifi was not working

unable to get wifi in room 109 but could do so in the public spaces

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

very central early check in possible friendly staff

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and yelling, but it seemed to go on longer than i expected

is a school playground with screaming kids from 7:45 am until 6:30 pm

the lady showed us parking spots and where to do our laundry, super nice

also free wifi, free water, free drinks and chocolate in the room was great

wifi in the room was not capturing well for video calls, some furniture like table could be

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

of staff, modern facilities, comfortable room, great location, access to gym and yoga classes, the pool and view from

great breakfast on our last day they they gave breakfast to take to the airport

breakfast was very good quality, very delicious

i needed to checkout early and getting breakfast bag was not a problem

good buffet breakfast, with a good choice of fruit, meats and hot food.

it would have been enough for a family with kids

comfortable modern rooms, strong wifi, great pool and spa area with a view, helpful staff, huge full breakfast buffet

maybe only in the room we stayed, but the wifi was patchy and very slow.

wifi was poor

weak wifi on the room, but great on the common areas

wifi very slow. wait for elevator: too long!

wifi is super fast

- staff - the view - location - wifi connection - confort - trendy hotel

wifi was great

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

the wifi is very reliable, which was important to me as i had to work a bit here and there

jacuzzi was hot but didn t have bubbles

reception staff was not very welcoming, no wifi in the room

free wifi signal is a bit poor from rooms and i was on my data plan throughout the trip, but this was

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

nor disappointment) and the wifi wasn t that good in our room

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

early check in granted

indoor pool and spa is nice, although for me the water was a bit cold

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

staff were very accommodating. spa and rooftop pool were amazing as well.

d not a major one) was that i could not get wifi in my room

in one of the rooms the wifi was poor, however in the other two worked well

wifi os poor as well

the wifi was not working so well in one of the rooms

wifi is not working - i was not able to work from the hotel

good wifi

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

wifi in rooms

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

good wifi in lobby

the room was a haven of comfort, featuring a private swimming pool with ocean views

wifi connectivity very poor

kept getting wifi security at risk notices! tv was also patchy at times.

the wifi in the room was nearly non-existent

wifi connection poor

i faced ac and wifi problem

the wifi was poor and did not give me access to certain business sites i use

wifi in room for whole stay

the wifi was not very good, the entertainment was non existent.

the wifi was not reaching all the room, we only had signal next to the door

the wifi worked well

-wish the swimming pool was bigger to allow proper swimming training

selection for the vegetables and fruits for breakfast could be wider.

free parking breakfast was very good, staff was super friendly

good breakfast, good size room, comfortable beds, very polite and helpful staff

lovely hotel and amazing staff, especially the bar staff

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

location breakfast

exterior space for breakfast

breakfast was very good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

heated outdoor pool. pool bar closed

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday breakfast celebration for my wife, every detail was handled with

lovely well appointed room with super view of the garden and pool and a side ocean view .

the gym equipment is very tired and needs updating.

poor wifi

think that the free wifi in the room have to be improved

wifi kept going off in my room

wifi was good

kitchenette is poorly equipped

bed super comfortable amazing breakfast also for gluten free amazing view

the pool ( indoor ) has huge windows panels with a again a viewto die for

not a cosy bar for evening

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

gym didnt open until 10am. would of been nice to use it from 6am.

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

everything! especially the pool!

breakfast was excellent

served+ pick up table breakfast

infinity pool with loungers and bar never busy

the pool area was spotless and the salt water pool excellent for a swim

spa to share with naked people. shower wasn’t working in the spa.

hard to find anything but what can be improved, definitely the breakfast option you get at your room when you need to leave really early

delicious breakfast and dinners in the various restaurants

direct access to the sea was fantastic and the spa area was lovely

room no issues, bed comfortable, wifi excellent and bathroom serviceable

ly about breakfast and wifi)

wifi very hot & misd

issue with wifi

- they don't provide any information

there was two large beds and one small bed, the kitchen was in the same room, and also there was a private bathroom

house at my disposal - a very large living room with a wide sofa and two beds, a well equipped kitchen corner, and a bathroom

clean, kitchen has everything you need

kitchen, lounge area very comfortable

big apartment with kitchen and cool couch with tv amazing view from the terrace great and funny shower :) everything

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is very basic and not up to 5 star level

gym should be inside the hotel ! instead of outside!

vegetarian food excellent. spa was wonderful.

have been nice to have dedicated time slots for adults only in the indoor pool

no indoor pool was a big thing for me

breakfast and wifi not great

area, the free wifi, the complimentary water in the lobby, the online check-in, the kitchenette, the

decent location, cheap, clean, good wifi, friendly staff

t often occuring),

no wifi in room, paintwork scuffed in room.

swimming pool and terrace, wifi works very well

used the gym and it was

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

indoor swimming pool

indoor pool could have a refurbishment

quick wifi - i easily took work calls

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

no wifi in the rooms,no drinks in the rooms,one pillow each

wifi works good, tv have a lot of programs

wifi

breakfast is fine and wifi is very good & stable

wifi in the evening and evening hours was slow

wifi was operational but not strong

wifi was atrocious

very bad wifi connection in the room. smell in the room.

loved the very convenient location and rooftop with pool, perfect to chill before or after a day of

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

the pool area is also nice and you have a great view

spa shuts too early at 7pm

and i didn't like sharing the outside breakfast area with dirty pigeons eating off plates

size bed was 2 singles pushed together, also the pool wasn’t heated so it was pretty unusable even in the 20-22 degree sunshine we had while we

when my partner asked for information on laundry service he was directed to the “info card” in our hotel room, which we never found and

room, clean laundry and towels

the wifi did not work in the rooms although it was very good in the reception

wifi didn't work in the room, but it did work in front of the hotel, which was a big shock to me

wifi unusable on second floor

would give 9-10 probalby but there was some problem with wifi

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

staff, wifi, location and renew pool facilities

the wifi connection is not good at all in the

wifi available only arround reception and pool area.

quiet, excellent wifi, great shower

excellent wifi

hotel , lovely staff,great food, great kids clubs

the pool and closeness to the sea is great.

those outside the sports bar were much more comfortable for us

nice rooms, pool absolutely lovely and spa aria

main gym was closed and we were not informed before hand

wifi weak

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

poor wifi reception on 5th floor, the sundeck

st enough - i had to reconnect a couple of times but usually quite stable)

wifi was good also

the pool area is stunning with infinity pool, beautiful gardens and plenty of sunbeds

lunch at the snackbar near the pool was good

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time and dinner, it was our 2nd stay at pestana promenade and we are looking forward to

facilities great and the pool area amazing like paradise and the view breathtaking

minor issue was no spa staff on site for treatments, but could ring to arrange

wifi connection was not great

good breakfast, clean rooms, quality wifi, great staff.

there is no wifi at the pool and at breakfast room.

was comfy, free wifi was fast and reliable

evething elese. location is brilliant, room views, great wifi, beautiful new rooms.

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

breakfast was awesome a lot of choices and service was always very nice

really loved the breakfast included, i would say this was the best part

breakfast was exceptional. there was a comprehensive selection of food available.

the staff couldn’t do enough for us and the breakfast provided was of a good standard

the service at the hotel's bar is also exceptional

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

tasty breakfast with a lot to choose out of

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

wifi was off for one whole day while there no slippers provided in the

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

drinks in the bar were exceptionally cheap

amazing location, friendly staff, tasty buffet, beautiful pool. amazing personal patio.

not that it was required, but the pool's appearance is a bit

only ate breakfast but they had a big variety of food

the swimming pool requires some attention.