good wifi, good breakfast buffet

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

comfy beds, room size was large enough. airco and wifi were good

good wifi connection, comfortable room, helpful friendly staff , free parking .

a lot of safe parking within the property. the breakfast was amazing

would have liked to have had breakfast included.

very modern and comfortable bar area with live music

the staff are super helpful and breakfast has a very good selection

great breakfast

pleasant staff and a decent breakfast offering

the lady at reception was very nice and allowed me to early check in.

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

i didn't use it, but the hotel includes a gym

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

bar for in the hotel or even close by for evening leisure… so had to travel to sol or san miguel

the room was very nice and thw hotel have their own bar on the ground floor where you can find cervezas , drinks, coffee for 24h

the lobby was very comfortable, has a gym and laundry room

pool closing from 14-16hs during the summer is non sense

lovely staff, especially the dominican lady at the bar she was delightful.

it's a bit of a find being on the main road yet having gardens and a pool

plus served from the bar but with very little choice…a pity because everything else was great

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

wifi no good in room

poor wifi!

i experienced poor wifi connection in the rooms.

low and irrelevant wifi

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of wifi signal was poor

nice hotel, in good location. breakfast excellent

it has a gym where i can access 24/7, although it was not a complete set up, it was good enough for me

the breakfast selection was good

breakfast, was very basic but acceptable

breakfast was a bit underwhelming,

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

good wifi

that day wifi was not going fine

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

not enough bathroom amenities. wifi a little slow at times

staff and especially the bar staff were kind, and caring

comfortable and clean with good breakfast. good access to main roads. great pizzas at the bar!

very nice staff and very nice breakfast

restaurant & bar is very nice to drink and eat there

room was clean, bar was vibrant and staff were professional and friendly.

breakfast was amazing. staff was so kind and helpful. i'd definetely come back and stay here.

late check out, free parking and 24 hr front desk

noisy room just above the bar in the evening and the breakfast room in the morning

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

good breakfast

room small but clean and modern, breakfast pleasant but basic

the rooms are comfortable and very clean. the breakfast is good but can have more variety.

the continental buffet breakfast was plenty to get one going for the day

the breakfast options was great!

wifi v

wifi connection was not stable. it was horrible.

wheels)

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles of water, etc

wifi on the first night

wifi was poor, only 2mb, needs improving, car park needs a fence around it not just kerb slabs,

wifi, bedroom, bathroom, next to shopping area

the wifi could be faster

wifi was pretty bad

wifi was unusable and extremely slow, and constantly disconnecting

gym, space, very clean, club and good customer service

did not use the breakfast

very comfortable room, with plenty of storage space and well equipped kitchen

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

the breakfast was nice and they made omelets to order

had a washing machine and kitchen

limited bar drinks, bottled beer, spirits and soft drinks

breakfast is not wildly varied but it has good options for all

no bar or restaurant facilities

i guess we would have like a snack bar or restaurant

bed and breakfast very good. it was just a stopover on way south

good selection of breakfast foods, ample coffee, fruit juices

breakfast was good and the price was very good if you think on everything that the hotel provides

breakfast was continental but still nice and very tasteful

freshness of the breakfast. very friendly and helpful staff.

english breakfast tea bags. although earl gray tea was available

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

food and drink available readily in bar area

bit hard to find. a good travelling hotel nice breakfast.

the breakfast was good with many options of pastries, milk and cheese

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

she also help me to get vegetarian meal at breakfast after im asking for that

good variety breakfast

when we got there it was a big studio with a kitchen and no room separation, was just one big thing

good value for money place,the stuff from the reception to the bar really helpful and

staff in the bar were friendly and helpful despite my lack of spanish

clean spacious rooms, with cafe bar in front

good location. large bed. nice bar / cafe underneath.

gym was small but was to ourselves so was good

- there was a team of very young kids (8-12 years old

the beds were comfortable, but the pillows are for kids

gym was extra pay

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

good speed of wifi

the breakfast was great

breakfast is ok

thing about the hotel was good, breakfast was sufficient and staff were very helpful

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

absolutely an amazing breakfast and beautiful setting

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

although there was a small bar i felt there was a need for some bar snacks.

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

bar downstairs is not open

late check out mas tarde

breakfast was very good,

good quiet rooms, nice breakfast spread and very helpful staff

the breakfast was too expensive and it wasn't as good as we expected

great breakfast and nice bar

fantastic breakfast

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

very helpful staff and great breakfast.

the breakfast was excelent and all the staff was very friendly

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

wifi ot working properly

staff kept information unless asked for, like for what floor is my room, is there a wifi, what time is breakfast, basics

wifi is terrible food is subpar nothing around the hotel

not acceptable for 4* to be honest and for this price - not so good wifi

the wifi worked well and the rooms were kept very nicely

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

the bar connected to it is also great for a drink and a snack

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

also has terrific coffee shop/ bar downstairs

wifi connection is not very good

wifi was easy to access and whole hotel was clean

lots of closet space large windows, fast wifi

wifi worked great on my remote work calls

the breakfast is wonderful and the wifi works properly

they let us do an early check in and helped us out when we lost our keys

early check in was a godsend

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

in is very late (15:00) check out is very early (11:00)

had check in options for very early (before 8:00) check in for an additional fee

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came out of vending vending machine machine i thought it was extremely expensive for what

there is no option for breakfast, you can't smoke even in your balcony,

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

breakfast in the reception area

the breakfast was wonderful, something for all tastes

fantastic location, brilliant staff, fabulous breakfast and clean rooms an hotel overall

pool was wonderful

yourself as well as coffee and juice - well worth 10 euro the jewel in the crown was the small pool on the roof - not a swimming pool but great to cool off and cannot fault the 1e beer vending

location great, lovely breakfast, very helpful staff, lovely clean rooms housekeeping very kind.

pool on the roof

advertise a snack bar and restaurant but the restaurant was part of the snack bar

very good for staying with kids, enough space for 2

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

calm environment,nice bar ,attentive staff,very clean

bar and restaurant staff

the reception staff could be nicer and the wifi is limited to one user for room

the wifi service

wifi doesn t work in the rooms and when i asked i was told all the rooms were the same and the

this is a really nice hotel if you don t mind noise or need wifi signal

wifi is a little bit unstable

accomodating with early check in

loved the availability of the gym. staff was also very friendly and spoke great english.

internet lousy. rooftop bar area no lights at night. unsafe.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

room, breakfasts, all staff dealings including reception, bar and resterant staff

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

wifi, cleaness

slow wifi. grumpy breakfast stuff.

wifi no tea/coffee machibe in room

wifi was good as well

at first they wanted me to pay for wifi in addition, but i argued that and they gave it to me

elevator was broken for a day and the wifi was down and then spotty (not possible to work from the (+)lovely hotel with amazing staff. the wifi was pretty good all over the hotel. (-)phone reception and wifi was quite bad in the room itself, and breakfast was rather lackluster (+) wifi was good (+)staff, the location, the room and the wifi were excellent (-)wifi and connection mobile very bad that s a big minus in this life, plus reception was not very (+) good wifi and water pressure in the bathroom

pool area small but adequate for a city break

eakfast and dinner)

great service and pool area and rooftop bar was great

the bed, the shower, the breakfast, the gym

early check in, next to a 24h carrefour

clean modern rooms, tasty breakfast, friendly service

breakfast there can be some vegetables, like cucumbers and tomatoes

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

and the breakfast is great as are the staff

area, cheap price, could arrive after 24.00 due to nicht flight. late check out time.

great location,close to metro station. good breakfast happy with the price would visit again.

breakfast could be more rich.

i am a bacon and sunny-side-up egg person, so i missed this during my breakfast

great breakfast, super friendly and helpful staff

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

breakfast was nice too

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast included in the price ( though wasn’t able to eat it as was leaving very early ) staff

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

next day laundry service much appreciated

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

late check out (midday)

bring your own toiletries and laundry bags

wifi signal in our room wasn't as strong as in the lobby

by far the fastest wifi we have ever had in any hotel around the world

everything except wifi quality and speed

the wifi was pretty good

free wifi and a place to store our bags on our final day on madrid was most helpful

fantastic wifi connection (number on your check in card) you can pair your phone to access netflix/youtube (+) free fast wifi (-)wifi signal didn't reach my room; ended up having to change rooms (+) there was an issue with wifi which was resolved very well, the reception people dealt with it very quickly, alejandro on (-) poor wifi connection, you keep losing connection between time to time (-)the wifi was poor, very slow and would disconnect frequently from the network. (+) wifi works reasonably well (-) the wifi requires you to login every day

rooms were well-kept and the room service was amazing

breakfast was extremely delicious

arrived after restaurant had closed. no room service option.

staff was very friendly. downstairs restaurant and bar were good.

wifi is perfect and design of the room is simple but well designed as always

free wifi and good water supply, just what we needed

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

bed, great shower, great wifi

it had all the required facilities and the wifi was good

great location and early check in

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

the wifi connection dropped out a lot.

wifi connection was not reliable.

wifi good

wifi was very poor.

plenty of sockets, very good wifi and a selection of lighting modes

the wifi was not working properly and the data phone was also to low - the phone in the room was not

+ good air-conditioning + good wifi + welcome drink + friendly staff + tapas bar downstairs + convenient location, but not too

wifi

i can't think of anything. faster wifi maybe? but really everything exceeded my expectations.

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

they also allowed us to have a late check out so we were happy with that

very noisy street, and the gym was not available

location of the hotel was great, as was, the delicious breakfast

the only downsides were that there’s no gym and the breakfast selection is a bit simple, but the overall quality was still good

no gym no spa

distance from the atocha train station, minutes away from several major attractions, excellent breakfast, super friendly staff, great rooms

the ac worked properly, and the wifi in the room was super

internet is not stable, there are several wifi networks to connect on, none of them working probably, otherwise, everything was perfect

people, very clean room, fast wifi connection, good location; very close to puerta del

wifi didn t work properly sometimes

good service from the ladies in the front desk. wifi worked good. clean rooms.

real bar area

it would have been good if we could have had a drink at night in the bar but there was no bar

we would have liked a functioning bar in the hotel!

small bar area not staffed so not used by anyone.

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

very close to the center and attractions, and 2mn walk from the metro station anton martin , wifi works perfectly

d

) that no phone signal reached, and the wifi was very weak, often failing

bad cover of wifi zone. bad wifi signal

wifi was weak

the room was comfortable and wifi was good

bad wifi

wifi was quite poor in the room.

the wifi almost never worked. when it did work, it was at a speed of 0.29 mbps.

- advertised wifi didn t work

room was extremely clean and comfortable, with good wifi

wifi works

good wifi

wifi signal was

location : close to museums and park. comfortable and spacious room with great aircon and wifi.

friendly staff, excellent breakfast, good wifi connection, nicely located close to restaurants & shops

acess to the desk to do some work i had to complete wasn't possible. wifi was a bit slow.

accessing the wifi was difficult. was it because we have apple products?

the water in the room bar was complementary

gym was very well equipped