good wifi, good breakfast buffet

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

comfy beds, room size was large enough. airco and wifi were good

good wifi connection, comfortable room, helpful friendly staff , free parking .

a lot of safe parking within the property. the breakfast was amazing

would have liked to have had breakfast included.

very modern and comfortable bar area with live music

the staff are super helpful and breakfast has a very good selection

great breakfast

pleasant staff and a decent breakfast offering

the lady at reception was very nice and allowed me to early check in.

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

i didn't use it, but the hotel includes a gym

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

bar for in the hotel or even close by for evening leisure… so had to travel to sol or san miguel

the room was very nice and thw hotel have their own bar on the ground floor where you can find cervezas , drinks, coffee for 24h

the lobby was very comfortable, has a gym and laundry room

pool closing from 14-16hs during the summer is non sense

lovely staff, especially the dominican lady at the bar she was delightful.

it's a bit of a find being on the main road yet having gardens and a pool

plus served from the bar but with very little choice…a pity because everything else was great

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

good wifi

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

that day wifi was not going fine

not enough bathroom amenities. wifi a little slow at times

food and bar service available at very reasonable prices

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of wifi signal was poor

wifi very poor, no water at reception or in the room

poor wifi!

wifi not working properly in the room - very important if you are in a business trip - restaurant

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

large bed, breakfast very good

the gym was a good surprise

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

breakfast was a bit underwhelming,

great buffet breakfast and helpful staff

good breakfast well valued for the price

really great breakfast! very clean rooms!

the bar food wasn't that great, but just ok.

restaurant & bar is very nice to drink and eat there

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

late check out, free parking and 24 hr front desk

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

amenities: the swimming pool was closed

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

used the swimming pool which was a welcome relief from the heat

at the time we were informed we could use the pool even after checking out

good breakfast

room small but clean and modern, breakfast pleasant but basic

the rooms are comfortable and very clean. the breakfast is good but can have more variety.

the continental buffet breakfast was plenty to get one going for the day

the breakfast options was great!

wifi v

wifi connection was not stable. it was horrible.

wheels)

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles of water, etc

wifi on the first night

wifi was poor, only 2mb, needs improving, car park needs a fence around it not just kerb slabs,

wifi, bedroom, bathroom, next to shopping area

the wifi could be faster

wifi was pretty bad

wifi was unusable and extremely slow, and constantly disconnecting

gym, space, very clean, club and good customer service

we thought the bar and food was good value - but there are loads of other options in the retail park a short walk

excellent breakfast with lots of choice.

the breakfast has a lack of proteins

bed and breakfast very good. it was just a stopover on way south

breakfast is not wildly varied but it has good options for all

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

i wish there was a toaster in the kitchen

equipped kitchen and toiletries available

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

the pool water was cool.

great apartments, fully fitted kitchen, large bedroom, balcony.

- there was a team of very young kids (8-12 years old

the smell in the room was similar to the smell in the male dressing room at the gym

gym was extra pay

the beds were comfortable, but the pillows are for kids

gym was small but was to ourselves so was good

staff, good breakfast, bar & food available

no bar or restaurant outside breakfast hour

breakfast was very good

breakfast was good and the price was very good if you think on everything that the hotel provides

pretty good breakfast, complete and a good value for money.

food and drink available readily in bar area

breakfast was very good and with large variety

great price as continental breakfast included

bit hard to find. a good travelling hotel nice breakfast.

good variety breakfast

coffee not good at breakfast

good speed of wifi

the guy at the reception was nice, but the studio didn’t include any kitchen or bathroom utensils, didn’t have warm (not hot, warm) water, and had only one small

the bar staff downstairs were great

good location. large bed. nice bar / cafe underneath.

it was self catering - basic kitchen utensils and microwave, small fridge, kettle, toaster and a worktop ceramic hob cooker

staff in the bar were friendly and helpful despite my lack of spanish

the breakfast was great

breakfast is ok

thing about the hotel was good, breakfast was sufficient and staff were very helpful

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

absolutely an amazing breakfast and beautiful setting

bar and restaurant staff

very good for staying with kids, enough space for 2

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

no facilities for coffee/tea in the evening . bar / coffee shop closed

bar with tapas in the lobby terrific and friendly staff

late check out mas tarde

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

very helpful staff and great breakfast.

the breakfast and the friendly staff were great !!

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

very comfortable bed. cleanliness. perfectly adequate breakfast.

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

have mini bar with two complementary water bottles on our arrival

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

lovely room reception staff and bar staff very friendly and helpful.

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

great breakfast and nice bar

fantastic breakfast

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

having books instead of a bar is already building a calm environment and relaxing is much easier

also has terrific coffee shop/ bar downstairs

there mini bar was empty and no complimentary bottled water especially for us tourists.

not acceptable for 4* to be honest and for this price - not so good wifi

staff kept information unless asked for, like for what floor is my room, is there a wifi, what time is breakfast, basics

issue which was minor, was my 2 devices could not connect to the wifi

nice hotel, good interior, good wifi! all clean & nice stuff

wifi was really slow and you had to pay to have a quicker connection

they let us do an early check in and helped us out when we lost our keys

early check in was a godsend

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

in is very late (15:00) check out is very early (11:00)

had check in options for very early (before 8:00) check in for an additional fee

the breakfast was wonderful, something for all tastes

there is no option for breakfast, you can't smoke even in your balcony,

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came out of vending vending machine machine i thought it was extremely expensive for what

no breakfast, room too small but price is relatively high.

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

wifi worked great on my remote work calls

the breakfast is wonderful and the wifi works properly

wifi connection is not very good

wifi connection kept cutting out. that was annoying.

pool was only open until 8pm and with walking around all day site seeing, we would come back to the

i didn’t manage to use the pool as it was really busy when i went up but it looked great

centar near metro station bus station in front of hotel 10-15 min walk from plaza major breakfast

breakfast can be noisy when there is a school party in but that's kids

staff were fantastic on reception, in the bar and in the dining room

the reception staff could be nicer and the wifi is limited to one user for room

the wifi service

wifi doesn t work in the rooms and when i asked i was told all the rooms were the same and the

this is a really nice hotel if you don t mind noise or need wifi signal

wifi is a little bit unstable

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the breakfast was good and the stuff were extremely helpful

breakfast was nice too

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

breakfast excellent

slow wifi. grumpy breakfast stuff.

in order to have wifi you must pay 12 euros extra... i paid 130 per night, is not enough?

at first they wanted me to pay for wifi in addition, but i argued that and they gave it to me

wifi, cleaness

free wifi was unreliable

accomodating with early check in

room, breakfasts, all staff dealings including reception, bar and resterant staff

bar with limited menu which was all i needed

poor choice of menu in lobby bar very limited.

internet lousy. rooftop bar area no lights at night. unsafe.

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

breakfast could be more rich.

i am a bacon and sunny-side-up egg person, so i missed this during my breakfast

the breakfast was very good; while the selection was not extensive, it offered everything needed for a

warm bread at the breakfast was delicious

left too early for breakfast

elevator was broken for a day and the wifi was down and then spotty (not possible to work from the (+)lovely hotel with amazing staff. the wifi was pretty good all over the hotel. (-)phone reception and wifi was quite bad in the room itself, and breakfast was rather lackluster (+) wifi was good (+)staff, the location, the room and the wifi were excellent (-)wifi and connection mobile very bad that s a big minus in this life, plus reception was not very (+) good wifi and water pressure in the bathroom

room was very spacious (save for a design limitation where a beam was in between the minibar and study desk) and felt luxurious (+) the 24/7 room service and mini bar was a nice bonus (+) everyone, from the reception team to the bar staff, was welcoming, friendly, professional, and always ready to help with a smile (-)our room could have had better sound proofing from the lounge/ bar area (+)great service and pool area and rooftop bar was great (+) rooftop bar with great views of city, perfect at night (+) - close to the main attractions - live music at night everyday and an amazing bar and team - staff was just great every time - decoration is (+)friendly staff, nice rooms, in house bar and restaurant (-)didn't use mini bar but those not aware may do so and prices inappropriately high.

room service and staff

pool was closed, so we were a bit disappointed as we booked the hotel partly to use the pool

great service and pool area and rooftop bar was great

early check in, next to a 24h carrefour

the breakfast was very nice on the terrace every morning

breakfast area had food in 2 rooms and it was a bit illogical e

breakfast there can be some vegetables, like cucumbers and tomatoes

clean modern rooms, tasty breakfast, friendly service

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

fantastic wifi connection (number on your check in card) you can pair your phone to access netflix/youtube (+) free fast wifi (-)wifi signal didn't reach my room; ended up having to change rooms (+) there was an issue with wifi which was resolved very well, the reception people dealt with it very quickly, alejandro on (-) poor wifi connection, you keep losing connection between time to time (-)the wifi was poor, very slow and would disconnect frequently from the network. (+) wifi works reasonably well (-) the wifi requires you to login every day

hotel was so clean and breakfast was awesome

breakfast, nice staff, big room

we did not take advantage of the breakfast

arrived after restaurant had closed. no room service option.

next day laundry service much appreciated

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

late check out (midday)

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

bring your own toiletries and laundry bags

everything except wifi quality and speed

the wifi was reliable and the business centre and computers were fantastic

free wifi and a place to store our bags on our final day on madrid was most helpful

wifi signal in our room wasn't as strong as in the lobby

wifi speed could be better

wifi is perfect and design of the room is simple but well designed as always

free wifi and good water supply, just what we needed

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

bed, great shower, great wifi

it had all the required facilities and the wifi was good

great location and early check in

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

the wifi connection dropped out a lot.

wifi connection was not reliable.

wifi good

wifi was very poor.

plenty of sockets, very good wifi and a selection of lighting modes

the wifi was not working properly and the data phone was also to low - the phone in the room was not

+ good air-conditioning + good wifi + welcome drink + friendly staff + tapas bar downstairs + convenient location, but not too

wifi

i can't think of anything. faster wifi maybe? but really everything exceeded my expectations.

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

they also allowed us to have a late check out so we were happy with that

very noisy street, and the gym was not available

location of the hotel was great, as was, the delicious breakfast

the only downsides were that there’s no gym and the breakfast selection is a bit simple, but the overall quality was still good

no gym no spa

distance from the atocha train station, minutes away from several major attractions, excellent breakfast, super friendly staff, great rooms

the ac worked properly, and the wifi in the room was super

internet is not stable, there are several wifi networks to connect on, none of them working probably, otherwise, everything was perfect

people, very clean room, fast wifi connection, good location; very close to puerta del

wifi didn t work properly sometimes

good service from the ladies in the front desk. wifi worked good. clean rooms.

real bar area

it would have been good if we could have had a drink at night in the bar but there was no bar

we would have liked a functioning bar in the hotel!

small bar area not staffed so not used by anyone.

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

wifi unstable.

good wifi

great value and nice size room and bathroom, and strong wifi

room was extremely clean and comfortable, with good wifi

wifi bad. tv poor. restaurant expensive.

d

very good comparing to price and wifi works really well.

wifi was weak

my wifi could have been better, but it didn t ruin the overall impressions

very close to the center and attractions, and 2mn walk from the metro station anton martin , wifi works perfectly

the wifi almost never worked. when it did work, it was at a speed of 0.29 mbps.

wifi didn't work properly

the room was comfortable and wifi was good

wifi

only first day had wifi, the rest of our stay wifi was not working, and we can t find her

all okay but the wifi doesn't work with my computer

the only problem was that if you wanted to have the hotel wifi u had to pay extra

wifi connectivity

wifi not great in my room

slow wifi for this price, the elevators are extremely slow too, so although there are 3 of them, usually