gym, space, very clean, club and good customer service

breakfast was amazing. staff was so kind and helpful. i'd definetely come back and stay here.

restaurant & bar is very nice to drink and eat there

room was clean, bar was vibrant and staff were professional and friendly.

comfortable and clean with good breakfast. good access to main roads. great pizzas at the bar!

good breakfast well valued for the price

not enough bathroom amenities. wifi a little slow at times

that day wifi was not going fine

good wifi

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

rooms and bar and absurd pricing also i paid for a room for three and the room was single

late check out, free parking and 24 hr front desk

the hotel as few facilities. week wifi.

the wifi was finicky

the wifi the bed keeps moving..

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles of water, etc

wheels)

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

noisy room just above the bar in the evening and the breakfast room in the morning

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

good speed of wifi

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for the

absolutely an amazing breakfast and beautiful setting

breakfast is ok

it is a small number, breakfast should be enough

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

access to little gym a bit expensive when you do not use the sauna area

the smell in the room was similar to the smell in the male dressing room at the gym

gym was extra pay

- there was a team of very young kids (8-12 years old

the beds were comfortable, but the pillows are for kids

simple clean and good value. lovely breakfast.

the continental buffet breakfast was plenty to get one going for the day

location was good for the motorway, the breakfast was buffet and was fine, the room was very

room small but clean and modern, breakfast pleasant but basic

the breakfast options was great!

no bar or restaurant facilities

excellent breakfast with lots of choice.

i guess we would have like a snack bar or restaurant

bed and breakfast very good. it was just a stopover on way south

we thought the bar and food was good value - but there are loads of other options in the retail park a short walk

wifi, bedroom, bathroom, next to shopping area

wifi was pretty bad

wifi was unusable and extremely slow, and constantly disconnecting

wifi was poor, only 2mb, needs improving, car park needs a fence around it not just kerb slabs,

nice room, good bed and nice complete bathroom. wifi sometimes a bit slow

bar closed early both nights we were there and clearly the one member of staff on the bar was

bar staff were absolutely horrendous

very good for staying with kids, enough space for 2

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

bar and restaurant staff

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

good wifi, good breakfast buffet

good wifi connection, comfortable room, helpful friendly staff , free parking .

comfy beds, room size was large enough. airco and wifi were good

much in the immediate area although the food served in the bar was good and reasonably priced

we didn't get the breakfast as we had to leave quickly in the morning

the gym was a good surprise

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

breakfast was a bit underwhelming,

clean, comfortable, nice breakfast, for us very well located, safe parking places

only point which was in my opinion not as i would like is the breakfast

we had gluten free breakfast

they went above and beyond every time we interacted with anyone on staff from the housekeeping to bar to reception

friendly staff, lovely breakfast, great value

they even let me take my small dogs into the bar area, a must during this heat

the lady at reception was very nice and allowed me to early check in.

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

i experienced poor wifi connection in the rooms.

wifi very poor, no water at reception or in the room

good wifi close to the shopping

poor wifi!

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

lovely staff, especially the dominican lady at the bar she was delightful.

plus served from the bar but with very little choice…a pity because everything else was great

swimming pool was smaller and less impressive than it looked in the pictures

it's a bit of a find being on the main road yet having gardens and a pool

she helped us a lot of times and even ordered us a food upon our arrival when the hotel's bar was closed

it was not child friendly, no facilities for kids b/fast on the

self-service laundry is a such pleasant surprise

bedsheets were very clean with fresh unfragranced laundry

gym was an extra fee and not included

posh place at budget money , nice area, good food and a bar. underground parking.

the owner let us in to her privet parking and helped us with our check in

the free parking was a real bonus

the parking was a bit messy

the secure on-site hotel parking was the reason we chose to stay here originally

for some reason, no wifi.

the wifi was also very good, and the gastrobar delightful

concierge very unhelpful regarding the wifi which i required

wifi connection

overpriced breakfast option but everything else was great.

superb breakfast

very helpful staff and great breakfast.

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

very comfortable bed. cleanliness. perfectly adequate breakfast.

good variety breakfast

the breakfast was good with many options of pastries, milk and cheese

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

breakfast was very good and with large variety

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

locatie, easy acces to metro to madrid goodwill breakfast.

breakfast was very good

english breakfast tea bags. although earl gray tea was available

breakfast was great and really helpful staff

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

amenities: the swimming pool was closed

at the time we were informed we could use the pool even after checking out

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

used the swimming pool which was a welcome relief from the heat

late check out mas tarde

the room was very nice and big we love the pool, we will definitely come back

super recommend the hotel, has clean and comfortable rooms and has pool

i love has pool and a nice decoration

the hotel has clean and comfortable rooms the best you have pool

food and drink available readily in bar area

there is a small closed pool on the roof and 24/7 gym on the basement

like lidl; - modern and very functional rooms; - cherry on top: amazing roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

the pool from the top floor is a plus (i did not have time to stay at the pool, just went to see it)

room, fully ready to use kitchen, stylish design, pool,balcony, good location close to city center

clean rooms, great value for money. breakfast quite basic but enough to start a day.

staff, amazing breakfast, and the hotel itself is beautiful ( with an excellent garden and spa

breakfast was ok but on the first day they ran out of scambled eggs & the second day didn't have

additionally, while the spa had a great variety, we wish that there was a bath that was actually hot rather than just cold

there was spa with pool, but saldy for us, it closed early

beatyfull spa , a lot of different tubes and saunas

) but despite it being newly renovated with a new kitchen we couldn’t use this facility as there were no pots, pans, kettle, toaster etc

when we got there it was a big studio with a kitchen and no room separation, was just one big thing

out that instead of 3 bedrooms we have a small apartment with a kitchen, it was a nice surprise to balance the lack of privacy as the

good value for money place,the stuff from the reception to the bar really helpful and

it was self catering - basic kitchen utensils and microwave, small fridge, kettle, toaster and a worktop ceramic hob cooker

the breakfast in the bar was even better than in the restaurant

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

mini bar with fruit juices, water and can drinks, replenished every day

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

good quiet rooms, nice breakfast spread and very helpful staff

breakfast: boiled eggs, pyrites, many options, abundance

excellent breakfast, clean and silent rooms

breakfast

clean room and bathroom, private balcony on the second floor, kind hosts, reasonable price, good breakfast, several restaurants to have a delicious dinner around, the bourbon steak house is

loved that they have continental breakfast

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

great hospitality and a good breakfast service

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast included in the price ( though wasn’t able to eat it as was leaving very early ) staff

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

enough breakfast was available

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

although there was a small bar i felt there was a need for some bar snacks.

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

bar downstairs is not open

lovely room reception staff and bar staff very friendly and helpful.

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

the bar connected to it is also great for a drink and a snack

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

having books instead of a bar is already building a calm environment and relaxing is much easier

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

in is very late (15:00) check out is very early (11:00)

early check in was a godsend

had check in options for very early (before 8:00) check in for an additional fee

they let us do an early check in and helped us out when we lost our keys

breakfast was way overpriced

breakfast in the reception area

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

the breakfast was wonderful, something for all tastes

rooms were very nice, bathroom was clean and the wifi worked just fine.

wifi is terrible food is subpar nothing around the hotel

the wifi worked well and the rooms were kept very nicely

wifi is incredibly slow

not acceptable for 4* to be honest and for this price - not so good wifi

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

the small bar downstairs beside the reception was a bonus

wifi

finally logged in to unsecured wifi from restaurant downstairs

free fast wifi

some problems with the wifi although they were resolved successfully

free parking under the hotel with easy access to the motorway network around madrid

wifi worked great on my remote work calls

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

lots of closet space large windows, fast wifi

wifi was easy to access and whole hotel was clean

insecure wifi.

the wifi service

room was nice, staff was very helpful and friendly. breakfast was very good. wifi was very slow.

wifi was great once connected, but took some time to connect and occasionally dropped off

this is a really nice hotel if you don t mind noise or need wifi signal

wifi regularly disconnects, quite frustrating. a little expensive for the location

great breakfast, super friendly and helpful staff

left too early for breakfast

breakfast could be more rich.

i am a bacon and sunny-side-up egg person, so i missed this during my breakfast

the breakfast was tasty

early check in when room is ready and the reception is pretty helpful

pool is very small and no toilet accessible forcing you to return to your room with wet suits

breakfast - a really good range- fresh fruit, ham, cheese, bread, cereal, croissants, cooked eggs ,

not mich to dislike bar food could be better

bar service was also excellent

free wifi was unreliable

slow wifi. grumpy breakfast stuff.

classic city hotel with good breakfast, wifi

wifi was good as well

wifi, cleaness

loved the availability of the gym. staff was also very friendly and spoke great english.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

internet lousy. rooftop bar area no lights at night. unsafe.

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

room, breakfasts, all staff dealings including reception, bar and resterant staff

accomodating with early check in

elevator was broken for a day and the wifi was down and then spotty (not possible to work from the (+)lovely hotel with amazing staff. the wifi was pretty good all over the hotel. (-)phone reception and wifi was quite bad in the room itself, and breakfast was rather lackluster (+) wifi was good (+)staff, the location, the room and the wifi were excellent (-)wifi and connection mobile very bad that s a big minus in this life, plus reception was not very (+) good wifi and water pressure in the bathroom

room service could be better at night time, we wanted to order food after restaurant was closed but

excellent breakfast

the breakfast close to early at 10:30 in madrid es way to early

beautiful clean great room service and bar burgers. highly recommended!