thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

comfortable bed, great location, great bar and friendly staff.

it is a very clean, comfortable hotel with a lovely pool and nice rooms

good bar restaurant clean room comfy beds great bathroom.

no spare toilet paper pool was neglected, very worn and dirty towels well worn

with birds near the pool that churp

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

the pool is nice however there are no hand rails and the first step into pool is very difficult for any

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

pool was small but refreshing

the pool was nice .it had a shallow end so kids could use it.

pool area

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the pool, prefer outdoor pool

restaurant on site with room service available

there was a basic outdoor pool that looked clean

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

pool

good rooms just out of the citycentre with a nice pool. basic but good breakfast.

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

the breakfast was exactly the same each day: cereals

breakfast is just corn flakes, milk, coffee and tea, bread and butter

decent breakfast (but do not expect too

pool, gym, shops nearby

delicious breakfast, fresh fruits

the kitchen inside the room is an amazing feature

the breakfast buffet offers a variety of sweet and savory options, balanced to suit all tastes

service is limited to breakfast only

beautiful gardens, very nice pool and lounge chairs

loved the pool

great rooms. lovely garden and pool area. staff very helpful and efficient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

the bed was comfortable, and a nice breakfast buffet was included in the cost of the room

super easy stay and fun for kids too

was a long-term stay for me, but included breakfast was a little different every day

breakfast is very basic but coffee is all i need at that time

breakfast could be a little better.

the staff were accommodating, the breakfast had great variety, the beds were comfortable, the location was quiet, we had a little

nice room big shower comfortable bed lots of space 24hr gym

super clean! delicious included breakfast!

- somewhat boring breakfast, but for 2-3 days ok

you need to go have breakfast by 10 a.m.

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the premises

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the evening

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden with comfortable chairs & sunbeds

great breakfast and attention to our needs and requests

great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of eggs and fresh juices

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was very nice, selection of fruits, breads, option of

breakfast great

was really helpful as we had a very early start the next morning and they were kind to arrange a breakfast box for us to take

clean, good location, nice staff, i loved the gym and swimming pool

listed as a suite (with small kitchen) there was not a single utensil or anything with which to cook or eat

clean, good location, nice staff, i loved the gym and swimming pool

manager raised the price of laundry tokens from 50 pesos to 60 pesos during my stay which was a bit of a surprise

no kitchen articles like other facilities i know.

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

the breakfast was best hotel breakfast ever

very friendly, beautiful surroundings and room. amazing breakfast.

and yes: the complimentary tequila/mescal bar is a real thing

breakfast is delicious and healthy, and service was impeccable

the pool is not heated, the water is quite cold.

the swimming pool was great!

has a pool and gym

the pool area and gym were a nice feature

the pool area and gym were a nice feature

the pool was not open

the pool was not functional, full of moldy water

pool didn’t even work and it was halfway full

the pool was the only thing that kind of look like the pictures

we didn't use the pool, but it looked probably the best of all

a complimentary drink and canapé early every evening brings everyone together in the bar

the location is great, rooms are very comfortable, restaurant and bar are convenient

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and rooms

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

pool was yucky

great location. 5 mins walk to shopping center. clean pool.

location away from the city centre, and many cheap restaurants around, nice pool, very clean

about 20 rooms, intimate, walk out to pool patio from slider in room

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

we stayed in one of the rooms with a private pool which was very spacious and well designed

upgrade for a private pool

wished they had a little more variety in their menu for breakfast and lunch

breakfast was great - eggs, pastry, yoghurt, fruit, coffee, juice the room was very spacious with

rooms were very cute and the pool was nice

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

great breakfast

breakfast is excellent - variety is their signature dish

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

breakfast was good and the ladies very helpful trying to problem solve for a special diet (wheat

i paid extra for breakfast but in the morning when i went to have my breakfast they said the kitchen is closed and they don't serve any breakfast (cause of the covid)

room was next to the laundry which is works all night

laundry near by & plenty of places to eat nearby

very comfortable, cosy and quiet room, swimming pool, very good breakfast, close from ado station

the pool and the attention

place, clean, ac in our room, pool

don't hear anything from the outside, people could be playing music in the kitchen or playing the pool and in the room you were only laying on the bed with fresh a/c, it was great

good location, the pool, very big dorms

but enough, drinking water available, equipped kitchen to cook for yourself, there is a swimming pool, huge common area

location and swimming pool

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the staff was couterous and the spa was divine.

the pool is a little small.

nice old colonial villa, good service and good open bar with beer snacks and cocktails

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the apartment and pool area provide a great place to relax and hang out before exploring the city

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

pool wasn t clean

wifi worked well in the room

great wifi

wifi quality wasn t very good and it didn t reach our room which was a bit of an inconvenience

the wifi didn't work very well - it would work off and on and was very, very slow for me

wifi was terrible, the only reason i left the hotel for another hotel was the wifi would not stay

good wifi in the rooms as well as free wifi in the squares in merida

at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

good gym

park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

great wifi

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

breakfast was really good, served on the beautiful central patio and the wifi worked well

had issues with the wifi, but it could have been weather related as we arrived just after a hurricane

- it was well-located for the ado coach station - lots of toiletries, including razors etc - good wifi

one after another- need to move other cars in order to leave slow wifi location outside the touristic

wifi, no drinking water, closed restaurant, periodic hot water

there is a decent lobby where a few clients would sit down and enjoy the wifi and air conditioning

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

wifi system needs upgrading.

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

breakfast is decent.

very central location. good wifi.

there was no wifi in our room

excellent elevator, good wifi, good location near the main square, very hot shower

location, cleanliness,wifi,cable tv and on site restaurant

tv is in spanish but they also have very good wifi to stream movies

area were nice and the location is central, but if the fundamentals are missing - hot water and wifi - it makes it difficult to appreciate

hot water wasn't working, neither was the wifi

wifi was a little spotty

very weak wifi in the room, breakfast are ok-ish but definitely can improve

wifi did not work in our room, it did however worked in all the communal areas

the pool was small, but it was nice for the children to be able to have a swim

the pool was small and wasn't nice

pool was a bit cloudy and there could have been more drinking water available

the swimming pool and chairs were not very clean.

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

excellent breakfast, everything was perfect, totally recommended

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

the pool was not clean

needs some maintenance in the pool(cleaning)

i also appreciated the breakfast cooked every morning

no ac in that room no sound proof windows slow wifi

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

wifi didn't work all the times

there were parking spots inside the hotel

quick walk to the center, really easy to reach and the private parking was a bonus

since then they’ve added a small bar that accommodates all the guests

the bar was lovely in the evenings

they make a delicious breakfast and the hotel has everything you need

excellent breakfast by the pool

the stairs that lead to the upstairs room after the hidden pool should also be sli resistant

we loved the pool too

the pool right in front of the rooms was a beautiful sight, love it!!!

big room and pool access until 9 pm which was great as it was super hot

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

nice pool

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique hotel we’ve had the pleasure of staying at

beautifully restored old house. great staff. adults only.

the bed was comfortable, the air conditioning good, and a lovely little pool

the choice for breakfast could be better for the

the breakfast was delicious and all that i expected

great location, nice rooms, nice small pool.

very cool swimming pool in the middle of the city center:) king size double bed :)

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

the pool is small and not for swimming but nice for a quick dip.

have liked more poolside seating, safe in the room

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

full breakfast would have been better than just fruits

“european” standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free parking

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a reasonable price ($270 mxn for up to 3kg and $90 mxn for

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with fruits and daily different fresh juice

the wifi is well working

the wifi works perfect

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts of the property and never

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice staff, able to use the kitchens fridge, coffee

the wifi was amazing and the staff were great

door to the beautifully designed rooms, excellent food, delicious cocktails, and lovely rooftop pool, this is a first-rate boutique hotel with very helpful and friendly service

free parking right outside the door was a big bonus for us

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge areas

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

2 huge well equipped kitchen

staff very friendly, nice breakfast, comfy bed with good ac, very well equiped kitchen and so on

staff was very friendly, breakfast was nice, the hammocks are a dream after an intensive day, and the house rules really

looks very luxurous. nice kitchen and loved all the rooms. great beds and greeeat breakfast!

so nice to relax by the pool.

breakfast was excellent and don florentino the el waiter was super

laundry bin too close to corner room chairs outside room for smokers use should be an area away

restaurant limited for evening meal although good for breakfast.

was nice except that the maintenance/laundry was in the pool area and thus a steady stream of workers coming thru

wifi in the room was weak

d throughout the resort) and ideal for remote working

very attendant staff. spacious rooms. strong wifi. very strong value

the wifi is very good in the suite

the breakfast is good, and the restaurant has excellent prices for lunch/dinner (which you can take to

updated, clean and location was great. also the breakfast was good.

didn’t like fact the hotel does not hire enough staff to help at breakfast

the breakfast staff and the food were

from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was ok for the price but very

good coffee and continental breakfast

the low wifi

wifi was reasonable

no explanation from the staff regarding breakfast, how it works or wifi

no wifi in the room, thin walls.

our room was huge and the private pool/tub was great

room was absolutely beautiful, overlooking the nice swimming pool area

breakfast can be a little more extensive

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

it would be nice to have some choice at breakfast.

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

the breakfast was served across the room at their hotel and was delicious and fresh

also since is only for adults make it more chill and

adults only with children

breakfast is available in the other hotel

our room on the ground floor beside the pool was large, cool and quiet

there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i didn t get to use the pool, but divas there s a pool which is nice

wifi

of wifi in the family room

and like always the staff is very kind and help, is my favorite hotel for the rooms, pool, great wifi and beutiful restaurant

only thing i could say, was the wifi not super strong in room

the pool was not as clean as expected (cloudy water).

breakfast was delightful and the had the best coffee of our entire trip

friendly service and delicious breakfast

breakfast was good

we liked the location (at the city center) , delicious breakfast and really caring staff.

if you are sensitive maybe you can request the room to be on the opposite side (opposite pool

the room was clean, good shower, and the pool and gym are well

it has a swimming pool, a gym, fantastic selection of food for

everything was good, loved the location, pool area and very comfortable beds

there's also a gym with some treadmills available, which we didn't use

the rooftop pool and the restaurant was really really good

d hot) day i could ve used that swimming pool also, no breakfast buffet

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

the walkway to the pool was wooden slats which weren't fixed down properly

themed rooms with wall art in every room, great location, parking available, good wifi.

we had no problem reaching the center on foot with the kids, in the heat - no problem

you can have breakfast, lunch or dinner by the pool and watch/supervise them play

the breakfast is excellent

was perfect the breakfast was delicious and the waiter was very attentive to anything that we

very friendly staff, cleaned and quiet rooms, good location and strong wifi connection.

great all around, ask for room with wifi working in it.

central location, large rooms, good wifi and good ac

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs strategic

the pool doesn't have wifi.

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

also, they need to improve the pool area

good facilities- the pool and gym were great

room, the pool, and the view.

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

wifi signal very weak in upstairs room.

wifi was good

parking is a block away, not right at the hotel

beautiful setting small hotel at times had the pool to

the parking is not at the hotel, but it's very close

wifi was very slow. toilet didn't flush.

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

the wifi signal is

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

wifi service was a little spotty at times

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

location helpful staffs strong, fast, and stable wifi nice internal common seating

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

wifi was not stable at all

wifi worked well

was great wifi was great staff are very friendly

wifi is not very good

wifi in the room could be better

wifi is very good

the hotel has a small pool on the ground floor and a terrace with nice city views on the top floor

we paid for the breakfast one morning and it was great with great service

hotel staff breakfast and pool

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

at times with tour parties, which guests had to fight with to get to the free coffee and the breakfast room

great design, soothing space, super pool area

there is even small pool on the roof of the hotel

i heard there is a pool, but didn't have the chance to go to because didn't have time

the pool was a bit dirty.

pool is not really a pool, is the size of a hot tub at best.

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

cute hotel with a pool, well located, offered tours aswell, 24h reception

clean splash pool to cool off in

swimming pool is refreshing

hotel is clean and pool was nice extra

swimming pool - but never saw anyone using it :)

the building is historical and the pool makes it all even more cool

view, pool area, v friendly

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

very adorable common spaces and pool

this hotel has a lot of charm, with a lovely pool, and