the onsen/warm pool is absolutely lovely

we also enjoyed cooling off in the pool

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

for us it was also very nice that is an only adults place so we could relax and enjoy having time in the pool or a drink in the restaurant

good parking available

wifi was very unreliable, unable to do any work while working remotely

wifi

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

only thing is the wifi

my room was clean and spacious and good wifi

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

beautiful room, pool

now the only negative thing about the hotel was that the pool was really warm

the pool was lovely too and the staff were helpful and friendly

very good price-quality, we liked the room and the pool. location is nice

big room and pool access until 9 pm which was great as it was super hot

nice pool

we were above the pool at the back

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

we used the pool in the evening time

wifi didn't work all the times

no ac in that room no sound proof windows slow wifi

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

quick walk to the center, really easy to reach and the private parking was a bonus

attractive hotel with decent parking and is located only about 5 blocks from the main square and not difficult to locate or to

the balcony view of the pool/courtyard was nice. beer vending machine!

no bar no coffee shop etc.

breakfast and i did take advantage of the on site restaurant for a hamburger one day

no laundry/iron service

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

great design, soothing space, super pool area

was good - there is breakfast included in the price

the tranquility of the pool area with its super comfy hammocks was such a treat after long days in the historic centre

/ open plan spaces, inc 2 kitchens, 2 dining areas, tv lounge, lush garden space, with a plunge pool and hammock area

got a few mosquito bites by the pool

of communal areas, very clean, plenty of supplies in the kitchen to make a meal

laundry near by & plenty of places to eat nearby

beautiful swimming pool and comfortable lounger

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

the first day the hotel had problems with the laundry delivery so we did not have any towels.

room was next to the laundry which is works all night

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

wifi very weak

great location, wifi works well, hot showers

wifi was a little slow.

located, the atmosphere around the pool area was phenomenal for a couple in love

the hotel has a decent swimming pool.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

good wifi, nice pool, big rooms, good shower and good location.

liked that a pool was available especially for the children.

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

location and swimming pool

pool is nice to have

pool was great

don't hear anything from the outside, people could be playing music in the kitchen or playing the pool and in the room you were only laying on the bed with fresh a/c, it was great

but enough, drinking water available, equipped kitchen to cook for yourself, there is a swimming pool, huge common area

we enjoyed the pool and the proximity to the town square

grab bar in the shower would be a nice addition to the room

restaurant was closed, no laundry service, little warm water for shower.

pool is on the roof, so you can enjoy under the sun almost the whole day

also room 59 was directly under water pump on roof in corner by laundry

excellent elevator, good wifi, good location near the main square, very hot shower

wifi in corner rooms was patchy parking on nearby streets not always possible

great staff, really comfortable, modern room. lovely hotel. decent wifi.

there was no wifi in our room

the wifi connection in the room i stayed in

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

stunning hotel in the classical style, a great breakfast in the courtyard enough to keep you going through the day, until you get back to have

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

breakfast portions are generous and they are delicious

- great breakfast - lovely staff - room was great

location, breakfast, staff.

had three rooms, with a set of grandparents, then two families with tw kids each

the old men at the bar were our

laundry sent out came back with a strong unwanted smell.

the wifi didn't work very well - it would work off and on and was very, very slow for me

wifi worked well in the room

no balcony. pool is not inviting. wifi not working. had to use my data.

great wifi

wifi was terrible, the only reason i left the hotel for another hotel was the wifi would not stay

didn't use the pool but looked lovely

the pool was dirty

the small pool is great to refresh during a hot day in the city

the location is perfect and the swimming pool is really cute

inner patio and a small pool area

the wifi is well working

the wifi was amazing and the staff were great

and decent room with a good shower and good wifi

the wifi works perfect

the bed and wifi are super, location is perfect

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

view, pool area, v friendly

the building is historical and the pool makes it all even more cool

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

very adorable common spaces and pool

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

hotel itself is really great, bar well equipped and the staff super friendly and knowledgeable

ry good) coffee, juice and a piece of cake, or you can go out for breakfast

there is a small bar and you can get cold beer, wine or a margarita

breakfast perfect

there is a decent lobby where a few clients would sit down and enjoy the wifi and air conditioning

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

wifi, no drinking water, closed restaurant, periodic hot water

one after another- need to move other cars in order to leave slow wifi location outside the touristic

i liked the laid back attitude of the staff and the wifi worked well which is important to me

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that was all fine for us as the patio seemed to be under some

modern and new kitchen facilities. the lady on site was very nice.

nice interior with kitchen but hadn’t use it (no butcher shop nearby). close to a oxxo.

charming little hotel close to everything. excellent breakfast included.

pool area, air conditioning

neither breakfast nor anything during the day

location to the centre of mérida, nice inner courtyard area with trees, a pool and chairs

it was a little bit end of the road place. breakfast was just a bad joke.

the staff was kind but unable to to provide us with information about possible fast food, a laundrymat

parking, great location, super clean and comfy rooms, friendly staff and nice swimming pool

did not look clean they dad no towels available clean laundry has not delivered yet

the laundry service was fast and hearty

inside the interior is amazing, with a beautiful indoor pool

strong wifi too

very good wifi

each room had a unique wifi access code

very central localisation. good wifi.

good wifi and hot water

wifi service was a little spotty at times

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

location helpful staffs strong, fast, and stable wifi nice internal common seating

t comfortable sofa on landing with a decent signal)

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

the hotel has a small pool on the ground floor and a terrace with nice city views on the top floor

hotel staff breakfast and pool

there were noize from swimming pool in a short period of time

enjoyed the late check out time of 1:00

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

have liked more poolside seating, safe in the room

great location, nice rooms, nice small pool.

very cool swimming pool in the middle of the city center:) king size double bed :)

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

pool was very small but welcome

wifi was down the entire time we were there and it seems as if it has been that way for awhile

excelent place no wifi available in my room only in the lobby

slow wifi

tv did not work. wifi signal is week.

could be better, wifi had very poor connectivity

the pool is quiet and enjoyable, given the heat in yucatán

courtyards, one in the front lobby and one further in with a perfectly sized and family friendly pool

the pool could be a little bit bigger

location, pool, value

two kids (7 and 9 years old) and i had a room with queen beds

wifi is definitely quite slow, but still usable

wifi could be a bit more reliable

wifi was sporadic but only very minimally annoying

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

i had to go downstairs to be able to use the restaurant wifi

pool was nice, free private parking, staff were very friendly and good location

having access to an included breakfast in the morning was very helpful, it was basic but appreciated

israel was really helpful and the girls that cook the breakfast were very nice and

great location, awesome breakfast and great service.

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

wifi really good

great all around, ask for room with wifi working in it.

central location, large rooms, good wifi and good ac

the pool doesn't have wifi.

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs strategic

the breakfast was very limited and not fresh.

best part of our stay was the service of the young man in the breakfast area

overcooked, almost inedible scrambled eggs for breakfast. everything else great

super safe and clean and breakfast all six mornings was varied and exceptional

the whole breakfast was great

i heard there is a pool, but didn't have the chance to go to because didn't have time

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

beautiful roof top pool to chill at the end of a hot, sweaty day

pool is not really a pool, is the size of a hot tub at best.

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

everything was perfect, the room, the breakfast, the pool and the personalized service

too bad we did not get the chance to use the swimming pool

beautiful garden, comfortable rooms, great breakfast and wonderful staff

i loved the bathroom. laundry was easy.

the hotels laundry service was super convenient

pool is nice, though small.

pool that gets morning sunshine and has lots of pool furniture, and a large work-out room (gym) that has a nice variety of treadmills, ellipticals, and weights to use

there was a paid laundry on the site which was really helpful since i had been traveling for a few weeks by that

it does look a bit old and needs some maintenance. the laundry service is overpriced.

beautiful place, greenery, pool.....all very nice!

wifi was hit and miss with a terrible connection most times

wifi wasn t great in room

wifi was also hit and miss

wifi is quite weak in the room but they have a room in the lobby where you can work or do zoom

the mattresses were a little too hard and the wifi very weak

breakfast was really good, served on the beautiful central patio and the wifi worked well

- it was well-located for the ado coach station - lots of toiletries, including razors etc - good wifi

had issues with the wifi, but it could have been weather related as we arrived just after a hurricane

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

kitchen was well equipped, the ac and wifi worked well

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

old colonial style building, with two lovely tree-filled patios and a pool

the living room furniture and bar area could have been better arranged and better stocked

great location, clean and spacious room. friendly staff. serene pool.

the free access to piedra de agua boutique hotel's pool is terrific especially during a heatwave and the extra 15% off for everything including

would be great if the bar/restaurant area near the pool is finished

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for merida but the hotel could stand out if it offered tofu, and cow

wonderful staff. really good breakfast.

breakfast is more than good, they also serve nutella

breakfast, diverse each day and very customer service oriented

the pool is always inviting and clean

you can get yourself coffee, water and tea all day and there’s a common kitchen to use if you want

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the location and the service

only noticed the filter running on the pool a few times.

location, large comfortable room, super clean and beautiful area surrounding pool

lovely to cool down in the pool

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

small but pleasant swimming pool, big enough for 5-6 strokes

property with a pool

wifi worked well

wifi in the room could be better

was great wifi was great staff are very friendly

the wifi was iffy, nothing at all in the room.

wifi only worked 40% of the time. the water in the room stopped working twice.

pool yards away from the room, and kept clean

staff was very kind and helpful, room was clean and tidy, the pool was very nice

the location was great. having a pool is a big plus, especially during the hot day.

pool area gets noisy sometimes.

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

when the restaurant and the bar ill be ready it's going to be awesome!

super friendly staff, spacious room with all facilities and a beautiful swimming pool

having a breakfast option, though with a kitchen you can make your own.

kitchen was great

the pool, outdoor seating areas and kitchen were a plus

very quiet, nice pool

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

location,the pool was good

pool hours could start earlier, like 7

the swimming pool and chairs were not very clean.

the pool was small, but it was nice for the children to be able to have a swim

the bed is comfy and there's a nice roof and pool

the pool was small and wasn't nice

good location. decent size room. swimming pool area and parking nearby at another hotel

hot water wasn't working, neither was the wifi

wifi was a little spotty

the room smells also bad, blankets have stains, wifi is not working at the room

no breakfast included but it didnt bother us too much, we just ate outside - wifi was unbearably slow

very weak wifi in the room, breakfast are ok-ish but definitely can improve

- we went to the bar on our first night but the bartender told us that ingredients were not available when we asked

the staff was super kind and the food and drinks on the pool area fantastic

the architecture and design, pool, shower, rooms all great

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

lovely little hotel in the center of merida. great staff, pool, breakfast. thanks to all.

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

swimming pool - but never saw anyone using it :)

cute hotel with a pool, well located, offered tours aswell, 24h reception

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the pool didn’t clean.

decent breakfast (but do not expect too

breakfast must be

good rooms just out of the citycentre with a nice pool. basic but good breakfast.

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

breakfast is just corn flakes, milk, coffee and tea, bread and butter

there is good wifi everywhere in the hotel, and also in the park next to it

the wifi connection could have been better, there was a shortcoming at least for half a day

intermittent or weak wifi

wifi was terrible wasn't able to connect for the most of my stay on the room

spacious room with comfortable beds, fast wifi, perfect location

the gardens and pool were lovely and

area of the hotel is very nice, pool was perfect

garden with the swimming pool is incredibly charming

the pool

hotel has a cozy garden with a pool

we didn't use the pool, but it looked probably the best of all

pool didn’t even work and it was halfway full

the pool was not functional, full of moldy water

the pool was the only thing that kind of look like the pictures

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

the hotel was fully booked so a late check out form our room wasn’t possible

the breakfast was fantastic

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

no breakfast, but really good options only steps away from the hotel

the pool was big and nice

pool was too far off site. downstairsrooms no windows and rather noisy.

no pool but you can use the one down the street at nomads

hard to find parking and they do not have a swimming pool

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

they use a local laundry service that returns your clothes same day at a great price

wifi signal very weak in upstairs room.

wifi was good

fyi: this property does have parking available

parking is a block away, not right at the hotel

also there is a bar or restaurant next door that plays loud music

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going a

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

beautiful pool area with pool beds where you'll have breakfast

amazing pool to enjoy after a day's sightseeing

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in each room, and excellent service

breakfast can be a little more extensive

if i had to mention something it was the pool service could have been quicker

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

which was very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

the location, room, breakfast and staff were great.

breakfast is excellent - variety is their signature dish

also, i loved that the self-serve coffee and beverage bar is available 24x7 (breakfast starts at 8, but i am always ready for coffee before that

breakfast was awesome, definetly recommend at least 2 nights there to enjoy visiting merida and

loved the pool

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

full breakfast would have been better than just fruits

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our expectations

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

the rooms (and reception area) were cool without being cold, plus the pool was a nice place to relax after being out in the sun

although the pool is small, it is very refreshing and as it is an adults only property, the ambience was relaxed and quiet

the hotel is a true boutique hotel offering 7 rooms, fresh daily breakfast, a pool and lounge area and incredibly hospitable staff

the pool area was a beautiful spot to relax in the afternoons and the cool water was a welcome refuge

the pool and amenities are peaceful

the private pool in the room was great

court next to the room, beautiful interior design, amazingly kind staff and excellent breakfast

also since is only for adults make it more chill and

the private pool was dirty and did not drain.

i agree with other travelers that the breakfast offered is ok

very friendly, beautiful surroundings and room. amazing breakfast.

the vegeterian breakfast was a spread of delights with a mexican twist, with the sound of a pool waterfall as the perfect morning backdrop

and every morning you are served an amazingly cooked breakfast, we never had a breakfast like that in a hotel

the breakfast also exceeded my expectations

there were brilliant personal touches, such as the arrival drinks, the tequila/mezcal bar and homemade food, and neil and sara made every effort to give us great local tips

yummy breakfast and coffee i was able to walk to many stores and restaurants

grounds and pool were very beautiful

good breakfast

friendly service and delicious breakfast

really comfortable and spacious with its own terrace overlooking the pool

breakfast is decent.