actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

pool

good breakfast

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

breakfast to order from the cook

dinner and breakfast were super tasty

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that was all fine for us as the patio seemed to be under some

quiet and shady property with a small pool, kitchen, and good neighbors.

quiet and shady property with a small pool, kitchen, and good neighbors.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that

modern and new kitchen facilities. the lady on site was very nice.

designed hotel with a charming courtyard complete with pool

everything was perfect, the room, the breakfast, the pool and the personalized service

breakfast was perfect every morning

a little far from centro. too much music playing all day from near pool.

looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ; ordering taxis)

excelent place no wifi available in my room only in the lobby

tv did not work. wifi signal is week.

not may food outlets nearby. sadly the wifi was intermittent. we all need wifi these days

slow wifi

could be better, wifi had very poor connectivity

wifi good, pool was enough to cool off

we had a parking area and great wifi

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the monetejo

the breakfast was not the best.

location, pool, english tv, food, friendliness

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

not speak english), incredibly nice interior with cute decorations, giving a boutique feel, nice breakfast and good location in the centro, but at the

be aware that the complimentary breakfast is only a

location, perfect design of the room, and even a complimentary breakfast was provided

lovely breakfast and the bar at reception was great for a few drinks in the evening.

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and enjoy

you can get yourself coffee, water and tea all day and there’s a common kitchen to use if you want

the pool was a welcome respite from the heat

breakfast each morning was great

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

the kitchen had gas heater, fridge and microwave

kitchen is good, quite clean, comfortable bed, got good natural light with big windows

also they have tv air conditioner fridge and mini kitchen

room was very spacious with a kitchen and a big fridge

there was so many cockroach in the bathroom and the kitchen

one towel per room, weak wifi, the bathroom a bit small, the windows are facing the corridor where everybody passe through

wifi connection is very good

location, staff was super cool, rooms are very clean and good for price, good wifi and tv, decent breakfast for

our room was quiet and comfortable. our only complaint was the wifi did not reach our room.

wifi did not work in room 204

the owner and staff are wonderful and they even did our laundry for a very good price

i had some dirty laundry with me and i asked if there are options available to wash it

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

pool area in picture's where at the sister hotel 10 minute walk

the only reason i gave it a 9 was because i wish it had a swimming pool to cool off.

wonderful staff. really good breakfast.

that doesn’t have a pool

the serving of the breakfast was a bit too slow and everyday it was the same

beautiful hotel. stunning pool.

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

we loved having a bit of time around the pool to read in the late afternoon

good bar service with cocktails

rooms was perfect, breakfast. pool

pool area was wonderful and our room was spacious

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

patio over pool area

conditioner was noisy, pool seemed not too clean 1,000

spotless room and outstanding swimming pool

swimming pool is big, with relaxing area -the laundry (100$ for 5kg) -private parking -the hotel generally has character, yes, a little old

expect nothing fancy, very historic hotel very clean we felt like back in time, breakfast was great rooms where clean, very close to every thing

the area wasn’t very nice. no restaurant as such. no bar at all ,only a vending machine.

and comfortable room, swimming pool, laundry

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

it was ok for a 2 day stay. parking spot

good location, near paseo montejo ample parking lot friendly staff

very polite staff, parking area seemed secure.

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

they use a local laundry service that returns your clothes same day at a great price

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

small place but no big courtyard and pool 5 blocks away

hard to find parking and they do not have a swimming pool

liked that a pool was available especially for the children.

good wifi, nice pool, big rooms, good shower and good location.

located, the atmosphere around the pool area was phenomenal for a couple in love

pool is open 10am - 10pm

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

will try those next time we come back)

which was very good

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

if i had to mention something it was the pool service could have been quicker

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

location is great! everything is new and clean. wifi is good as well.

there was absolutely no wifi signal in our room.

to reconnect to wifi after each use

the room and the rooftop pool, there s no bar, restaurant, no breakfast - just a few in house amenities

also the pool is a cool feature but not very usable

the pool it’s really small

we loved the pool at the top of the hotel

pool is great there were a few things in room that needed attention but the hotel is good value for

the pool area had very little room for lounging

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

the pool was a little bit small too

we recommend the hotel bar as the cocktails were amazing, the view really nice and the pool with changing colors very

pool was super cold

that avoids as much noise as possible although if your upstairs it’s unavoidable due to the pool and bar, but the staff maintains control of noise well it’s just individual patrons who may

- we went to the bar on our first night but the bartender told us that ingredients were not available when we asked

the staff was super kind and the food and drinks on the pool area fantastic

we felt like they were unprepared for us in bar and restaurant

great staff! beautiful pool. incredibly clean.

mini bar prices not crazy if you don't fancy the trip to the shops

hotel was clean and comfortable with a nice pool and common areas

the bar staff were excellent and should be promoted to improve hotel customer service

they accommodated us to what ever we needed and let us enjoy the pool pass hours

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

the pool area is quiet and comfortable

towels and hand cloths, wifi was horrible and basically did not work

the wifi is terrible

wifi was good, we lost internet only once or twice in our 31 days stay in hotel

free private parking - good wifi - clean bed - enough place for luggages in the room - kind stuff in the front

location, quiet midweek. clean and comfortable. great wifi.

i had a suite overlooking the pool, except maybe that was 20 years ago

breakfast was superb! bread outstanding.

we had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were very

the breakfast that is included with the room is also excellent

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room, outdoor bathtub, coffee maker in the room

great view from the roof top pool

the pool it’s vey small.

located in paseo montejo, main attractions are right there.the rooftop pool is perfect.

the pool and pool area was nice

pool could be cleaned a bit more

loved the pool and the location is perfect

the rooftop pool is awesome

picked this hotel specifically because it has a gym but the equipment was very outdated and didn’t all work

the cleanliness in rooms, lobby, pool and gym was exceptional

everything except the pool

charming little hotel close to everything. excellent breakfast included.

neither breakfast nor anything during the day

nice ambient in the hotel in general with pool and lights in the evening

location. pool.

room (one double bed, one single bed) 1x double or twin room (two single beds) both inclusive of breakfast

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

the pool is small, i didn't try to attempt to use it.

pool was smaller than expected

the room and the pool

this place is the best to stay, they have a pool, and an amazing balcony/rooftop, and its located right sobre paseó de montejo

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

free parking for guests and cute pool

the pool area could do with some more chairs only two.

lovely to cool down in the pool

could have better gluten free breakfast options- otherwise the breakfast was very good!

especially warming staff, nice design and beautiful breakfast, among other things there were very delicious homemade bread and jam

we thought expensive especially as breakfast not

i am vegan and they prepared a special breakfast for me that was outstanding

wonderful. great fun for the kids. lovely place. very comfortable suites.

i liked the room layout and cleanliness. also the pool inside the hotel was nice touch.

pool closed for quarantine

inside the interior is amazing, with a beautiful indoor pool

beautiful pool

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

israel was really helpful and the girls that cook the breakfast were very nice and

nice pool too

clean and comfortable excellent breakfast included good location

decor, pool, reception, good room with air conditioning, great position in meridá, quiet room

excellent location, good breakfast, super kind staff, private parking, and at a very good price!

interrupted zoom calls possible), very nice and helpful staff

the mattresses were a little too hard and the wifi very weak

wifi was also hit and miss

ckily i took those days off from work otherwise i would have been mad about the

weak wifi connection in my room. there was no coffee maker in my room.

beautiful pool area with comfortable loungers

although the pool is small, it is very refreshing and as it is an adults only property, the ambience was relaxed and quiet

the rooms (and reception area) were cool without being cold, plus the pool was a nice place to relax after being out in the sun

the pool area was a relaxing place after a day of sightseeing

the pool and amenities are peaceful

also, sunita owns another hotel a minute away down the street that has a bigger pool and the guests from treehouse can use that as well

design , pool,

the pool is okay for swimming but not great but as per above there are other options

their mission to please guests and say yes to every request if only we had more time to enjoy the pool

very nice designed boutique hotel with very nice garden and pool. very friendly staff

the location was great. having a pool is a big plus, especially during the hot day.

pool yards away from the room, and kept clean

staff was very kind and helpful, room was clean and tidy, the pool was very nice

pool area gets noisy sometimes.

room was a great size with a nice view of the pool and easy access to anything i needed

amazing location, big king bed, hot water, good wifi

very good wifi

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

good wifi and hot water

each room had a unique wifi access code

having use of a shared kitchen was also great

be fair it is hard to find something i didn't like, maybe a basket of dry food and biscuits from breakfast

they have a kitchen that you can use

hotel in central location with beautiful pool area and seating and delicious breakfast

kitchen was great

the staff were fab, good wifi connection

wifi was really very bad!!!!

the wifi is stable

wifi was down the whole time.

the beds were too hard and not comfortable at all and very poor wifi connection.

lovely pool

top service! great location and very good room and breakfast

the hotel was fully booked so a late check out form our room wasn’t possible

no breakfast, but really good options only steps away from the hotel

nice pool which, unfortunately, we did not get to use

loved the place and the pool

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

we loved the pool, the cocktails and the breakfast

the breakfast was delicious. the fresh fruit was super frest and the menu selection was great.

the pool, which is reserved for hotel guests, gives a welcome break after exploring mérida

we loved the pool, the cocktails and the breakfast

property yard was lush and jungle-like with nice pool to cool off on hot days

area of the hotel is very nice, pool was perfect

went out while i was there but i used the outside stairs at pool end; out of their control i’d

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

courtyard with awesome trees and a swimming pool

great location, friendly staff, nice pool.

great location, charming hotel, lovely bar / restaurant area and kind staff

the staff were friendly the location was excellent and the rooftop pool area was lovely to relax after a day seeing the sights

the roof pool was amazing for the kids to release some steam

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

bed very comfortable pillows excellent.the pool is so nice and sheltered.

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

swimming pool is excellent

the water of the pool too cold.

great pleace. you can walk to the donwtown. the breakfast is good. bed and shower are also good.

the included breakfast was great: coffee, juice and a plate of fruits with yogurt and granola

would have loved more variety at the breakfast

pool, breakfast, safe parking, very clean.

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

there is good wifi everywhere in the hotel, and also in the park next to it

the wifi didn't work well

spacious room with comfortable beds, fast wifi, perfect location

the wifi is a bit slow.

nice hotel, good breakfast, parking, wifi

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

the wifi did not work in the upstairs room.

returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i need for work in a room on a lower floor

i had to go downstairs to be able to use the restaurant wifi

wifi could be a bit more reliable

garden/pool area, staff were so friendly and helpful

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

great courtyard and pool to hand out during hottest part of day

there's also a laundry place right across the hotel

great laundry over the road and located near amazing food options, great location

the breakfast was very limited and not fresh.

the whole breakfast was great

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

overcooked, almost inedible scrambled eggs for breakfast. everything else great

breakfast was very good as well as the pool which is properly mantained

we had a nice pool view, the staff was extremely helpful

the staff is well trained the breakfast is delicious, and the service is top

restaurant was closed, breakfast not available. no vibe, was like a haunted house

the pool and garden area is serene and pretty

beautiful pool

location, pool, value

the pool is quiet and enjoyable, given the heat in yucatán

courtyards, one in the front lobby and one further in with a perfectly sized and family friendly pool

kids loved the pool. the staff was sweet.

the swimming pool makes for a fun or relaxing time

stylish hotel, room offers everything you need, cool rooftop pool and overall very friendly and attentive staff

wifi was working excellent, nice small gym, great outdoor area on top with bar, swimming pool and lounge chairs

roof top pool area had bar and drink facilities, but no staff

pool was closed because of covid and i was never told when booking

a stuff member had to come with us every time we wanted to enter the room or the gym

the gym is simple but very nice too

building, garden, the breakfast, the friendly staff

the swimming pool is really small and the fitness room was under renovation.

pool needed more maintenance, a little small

the pool could be slightly heated

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

gym was small. breakfast was ok.

the pool... we need little shadow pleeease specially with merida weather

the pool is quite small and the gym is very basic

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

inner patio and a small pool area

the pool was dirty

the pool and the location

the location is perfect and the swimming pool is really cute

we had a wonderful time at the pool, really nice boutique hotel

undergoing works next door at 9am, phone ringing erroneously in the room, cutting the wifi just in check out time

bad wifi signal room carper old and dirty

good wifi connection in the room included

location is excellent. the hyatt is a high end hotel and the wifi was great

location, following all safety protocols, super fast free wifi, comfortable and spacious rooms, wonderful restaurants on-site and nearby

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

pool hours could start earlier, like 7

location,the pool was good

fall-out base for day trips rooms are spacious and beds are comfy great staff free valet parking wifi is strong pool is nice fitness center is okay massage at the spa is

was large with a king size bed, large tv, desk, safe, free and easy to connect to wifi, usb sockets

hotel is clean with nice pool and gym. location in the center of merida, very convenient.

temperature of the pool was too warm

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

swimming pool is refreshing

the staff were way above average + the small piscina (pool) was very welcome & refreshing

cute hotel with a pool, well located, offered tours aswell, 24h reception

the pool didn’t clean.

swimming pool - but never saw anyone using it :)

a lot of options for breakfast, great location

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

information, my reservation was whit breakfast included, and the front desk staff told me no

location, breakfast, cleanliness

the room is ok but they don’t provide hand towels, other than that our stay was great, the breakfast is really good

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

the pool was a bit dirty.

i heard there is a pool, but didn't have the chance to go to because didn't have time

beautiful roof top pool to chill at the end of a hot, sweaty day

there is even small pool on the roof of the hotel

wifi is very good

the wifi was iffy, nothing at all in the room.

was great wifi was great staff are very friendly

wifi in the room could be better

wifi is not very good

wifi signal very weak in upstairs room.

wifi was good

no bar or restaurant although there are

at the hotel and finding parking can be a little stressful, but the welcome is very

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

fitness super

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

very adorable common spaces and pool

view, pool area, v friendly

deep pool

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

the hotel has a small outdoor pool for soaking

the hotel has a small pool more for refreshment than actual swimming

the hotel features a great breakfast buffet, and all staff members are courteous and professional

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

t comfortable sofa on landing with a decent signal)

wifi was not stable at all

wifi worked really well and air conditioning was great

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi service was a little spotty at times

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

beautiful room, pool

now the only negative thing about the hotel was that the pool was really warm

the pool is nice and refreshing, we were a bit sad we only booked for one night

central location, large rooms, good wifi and good ac

wifi, room very clean, friendly staff, nice pool and good location

very friendly staff, cleaned and quiet rooms, good location and strong wifi connection.

the pool doesn't have wifi.

great all around, ask for room with wifi working in it.

waiting for breakfast can take some time, once it was up to an hour.

pool may need to have the filter working.

the garden and pool area is very pleasant.

yummy breakfast and coffee i was able to walk to many stores and restaurants

beautiful common areas and swimming pool

themed rooms with wall art in every room, great location, parking available, good wifi.

we had no problem reaching the center on foot with the kids, in the heat - no problem

must have been a mix up, because we requested a packed breakfast since we had to leave by 6 am and would have a five hour bus ride to cancun

was perfect the breakfast was delicious and the waiter was very attentive to anything that we

you can have breakfast, lunch or dinner by the pool and watch/supervise them play

the gym overlooking the pool was well equipped

nice pool

gym did not have air con, it was on the wall but not functioning

there's also a gym with some treadmills available, which we didn't use

the gym was great considering i didn’t want to run outside

parking, wifi was not very good (cut), employees do not speak english at all, breakfast very

breakfast was delicious ud83eudd24 and the chef super lovely

no breakfast. no kettle to boil water in the room.

breakfast is available in the other hotel

also since is only for adults make it more chill and

great design, soothing space, super pool area