airport shuttle was convenient in getting to the airport

clean smoke outside room great staff and airport shuttle

the shuttle to the airport was great...

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

staied for one night,was looking for hotel shuttle to the airport and back

price, breakfast and the room was great

wish they advertised their free shuttle service more, would ve said me uber money

breakfast serve

easy access to the philadelphia airport with shuttle

the pool was always clean and the surrounding area

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case you need to

floor wifi does not work price is far most expensive for this hotel

free wifi right next to a dennys restaurant open 24x7

nice especially housekeeping always asked if i needed anything rooms up to date and clean strong wifi

and i really appreciated the reliable wifi

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

staff are very helpful, very nice people. breakfast were amazing

dirty room, dirty carpets, weed smell everywhere.not where you want to be with kids.

no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy gym, dirty elevator,just

had kids trying to open our door 3 times during the evening

cars in the parking lot up on jacks, kids yelling, questionable activity,it felt extremely unsafe

scared my kids to death

other guests tended to slam doors and stomp the floors, rodent in the laundry room

s*** in there and they was up on the prices to no reason roaches and spiders in 30 can't have my kids around

laundry facility

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

they had laundry for guests that could be paid through an app and the vending machines were all in working

areas were dirty especially hallway/steps/laundry area to room

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

people were hanging up their laundry on the staircase rail

shuttle

free airport shuttle and price.

close to the airport and the shuttle was punctual

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops right by the hotel and it only cost $2

shuttle drivers were very friendly and helpful

good breakfast! amazing room!

airport shuttle arrived on time for pickup

friendly helpful staff nice area close to attractions and the breakfast was healthy

airport shuttle, great breakfast, large room, later checkout time

didn't like the fact that they only served pork sausage with breakfast there should've been more

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much noise at 2 am and i could not rest not mention the cry of dogs for that kinda money i

kitchen at hotel bar closed at 9

nice and clean. great staff. bar had good food, good alcohol selection, and food was awesome!!!

beautiful room and shuttle service

was awesome, the bar staff at night to the front desk and housekeeping department

feel like the pool was to cold for being a inside pool

staff was friendly. room was clean and comfy. shuttle was great.

gym was nice

expansive kitchenette with large fridge, sink, dishware

i had kids and i wanted to sweep crumbs up

really liked the shuttle service to the casino

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

was told they would bring up to room in about 20 min once laundry finished

the fitness room was also nice

location for going to the airport, fair parking prices, great shuttle service

too noisy - kids running around lobby and halls

when calling the hotel for a shuttle, i was rudely told that i did not have a reservation and that the hotel was full

kids running in the hall.

mostly the kitchen sink refrigerator

hotel shuttle driver did not show up even though i made a reservation the night before

trouble with wifi

paying for parking. the wifi was spotty at times.

wifi was terrible

wifi

beds were really comfy and wifi is free

bed was comfortable, snack-type breakfast to help yourself in the lobby, nice feature was kitchenette for staying longer

employee who was handling the laundry service was very helpful as the front desk clerk had left for the evening

the location and the kitchenette

the room had a lil a kitchenette very clean nd comfortable

laundry facilities and secure parking

was very clean and had a kitchen with amenities

the kitchen staff made it convenient

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

kitchen was fine and stocked well enough for two nights

it was advertised as a restaurant and bar at the location

excellent shuttle to & from airport

staff is very friendly and the shuttle to the airport and back was perfect

had a bar and dinner, which was perfect for this traveler who ended up with a canceled flight

the gym

brink back the breakfast!! whoo hoo!!! (not a big deal,jokingly)

breakfast could have been better - granola bars, muffins, cereal and coffee

only thing i didn't like was there was no breakfast as i would call breakfast

while i appreciated the grab and go breakfast, i would have liked a few more choices.

need more of a breakfast selection. eggs & things/hot dishes.

it appeared to be laundry detergent stains, but there were burn holes in the spread

as soon as i booked i called foe the shuttle and it was there in 15 mins to pick me up

breakfast can be slightly improved

nice location and convenient to places. staff was courteous. nice breakfast

the pool and gym wasn’t open due to covid 19 but that’s understandable

we were told the gym may or may not be functional because it was undergoing renovations

raved about the breakfast the gym looked good but only had one mat (which was being used) & one set of 10lb weights (which where

breakfast

great breakfast and comfy rooms

wow - best hotel in our usa trip. great room, great location, fantastic breakfast. great staff.

hotel was able to accommodate an early check in of 1pm on my reservation

hot breakfast, no gym access, never seen housekeeping until i left

they were able to accommodate my early check in without hesitation

the gym needs new equipment and should also have disinfectant wipes available

i like the easy access to gym

breakfast could have better selections.

there was no breakfast. it was not the staff's fault, the delivery was late.

laundry facilities bland front lobby was very bland as was the breakfast area very bland.

the breakfast buffet at 9:30 noisy renovation project early in the am washer/dryer were broken in laundry common areas were

microtels rooms are clean, you get free breakfast & it’s safe

breakfast served

meant the dining room was closed, so breakfast was done in “breakfast bags”

i also enjoyed their complimentary breakfast

lovely pool area

we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really looked

room was clean, employees were friendly, and wifi was really fast for connection!!

and free wifi

there was free wifi, a pool, and a fitness center.

guess wifi does not work as i book through a third agency

wifi was horrible and the tv connection was horrible, it has reception problems

the room was very nice and comfortable the pool was very nice.

the great amount of space in the room the location the pricing breakfast selections

the room big, clean , refrigerator big, stove working, bathroom clean. .breakfast served.

location , room and the fully equipped kitchen

was a great breakfast and the coffee amazing

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them to leave the

traveling with kids it may not fit your needs completely but you can make it work

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them to leave the pool at 9 adult time should

i did use the indoor pool during my stay

airport shuttle and only small journey to philadelphia with uber.

wifi didn't work...

the staff was super helpful and very nice. beds were really comfortable. free wifi.

wifi connection was poor the entire visit

it was very clean. there was a restaurant in the hotel. it was quiet. wifi worked well.

i was extremely nervous about calling over the airport wifi system and skype but thankfully it went through

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities it was great felt like

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always

was a small little stench coming from the kitchen area like it might have been a dead mice they said it was the garbage disposal ran

great service! breakfast was above and beyond. very clean.

cold pool water

the location was great and the pool looked beautiful

pool is badly in need of updating

kids were a little disappointed that the pool was closed before the advertized 9pm

the pool wasn’t open had to use the other hotel pool

pool was closed

needs a better breakfast other than that amazed.

brand new, convenient creature comforts nearby, full kitchen

continental breakfast was fantastic

kitchenette in the room was great, with all the supplies we needed

more breakfast options.

wasn't able to get on the wifi at first using last name and room number

the beautiful bathroom. wifi and cable tv are now a given.

for 8 hours on a 87 degree day with 90 percent humidity (just like old summers of nj) there was a bar with live music in the evening when one wanted a night cap (+)air room at entrance with a bar and restaurant (-)not particularly care for the bar and pool tables in the middle of the lobby (+) the hotel offers a bar and a pool and a pool table (+)it was very clean and had a restaurant inside along with a bar and pool table.

very clean property and plenty of parking

the free parking helped offset the cost of the tolls

drinks at the bar were very good

bar closed very early

was a great location to the athletic center/gym

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

no gym

the gym was out of service

free snacks, convenient laundry, close to my work so it's its been nice

i walked to office ( but met office rep near the laundry room) and reported what was wrong

laundry is convenient, rooms are quiet and comfortable

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on mattress no clean sheets that upset me

nice bar and restaurant (excellent cobb salad--ordered twice)

i also enjoyed the options of snacks in the front not to mention the gym

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

the bar was open late depending on the

very nice location. loved the outdoor patio. breakfast bar was very nice

liked there was a spa on site just didn't get a chance to utilize it

great outdoor bar area.

the bed and bedding were great. loved the golf course view from the outside patio.

rooms were so huge and great view of golf course

the breakfast was great

liked the room and the food at breakfast was great

location was convenient. the shuttle to and from the airport was a plus.

they accommodated me with an early check in, which i very grateful

having to pay for parking and breakfast is my only complaint.

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

she went above and beyond to help everyone enjoy their breakfast

weekend i was there they had a gathering for a children’s hockey team these kids were carrying on playing hockey in the hallway screaming and yelling the parents were down in

we stay here often, we like the pool and breakfast

drawback was the equipment in gym

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

over all it was a good value good location ample parking

easily accessible, plenty of parking

over price for parking

beauty of the hotel, casino, cleanliness

cleanness casino ever !! staff was phenomenal

would have liked room service as an option or breakfast available somewhere in the casino.

smoking in the casino

room is perfect. gym is perfect.

couldn't use the the pool...they didn't serve breakfast like the ad said

have a pool

the next day the pool was not open in to 12 noon

nice pool

didn’t have the pool open that’s why i went there and they didn’t tell us about it before we booked but

pool

my kids were bummed

very convenient location when visiting my college kids at upenn

i didn't want breakfast i really enjoyed myself while i was there.

ladies with very loud music and drunk i was very upset that i couldn't enjoy that moment with the kids

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

didn’t try the food there but the bar area looked nice

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

wifi was really terrible - it kept shutting down

no complementary wifi, and ridiculous parking cost of $35 a night

the location, the staff , the coffee and wifi and the beds comfort.

wifi

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

fast wifi

actually built into the price of the room)wifi

free

wifi strong

since wifi was good, the ipad in the lobby just didn't do the work enough

the wifi worked perfectly for video calls and streaming

wifi speed was good enough for my needs

wifi speed was excellent, no buffering at all

impressed me the room was spacious and very comfortable wi-fi worked perfectly the entire time parking was easy and

parking was super convenient and felt safe

the hall for breakfast is also quite lovely and the food was good

breakfast was typical, waffles could use a little whip creme and strawberries

breakfast was decent

the location, the laundry on property. that i was able to open the window for fresh air

complimentary breakfast was on point. they have a waffle maker

to covid19 we could not get daily cleaning service, breakfast, use the pool, or gym but that was fine we completely understood

how clean it was the room was great and the complimentary breakfast was excellent!

location, room, fitness center, and breakfast were all great!

even better, they offered breakfast and i did not have to do dishes

to covid19 we could not get daily cleaning service, breakfast, use the pool, or gym but that was fine we completely understood

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

wifi connection they wrote us password to wifi connection, but it did not work

great location beautiful building and antique furniture excellent wifi very cute cats!

i loved the spa tub with jets

gym was awlful-too tiny no room to do floor exercise claustrophobic

location, breakfast included and a very good variety of food

liked the indoor pool and the fact that complimentary hot breakfast was served

more breakfast selection

everything from the welcome on the tv screen in my room , the cleanliness to the staff and breakfast was good

the food was great, pool entertained the kids, beds were comfortable

the hotel has a great gym

staff friendly; yummy breakfast (delicious quiche, yummy oatmeal, lots of toppings, make yourself waffles, large to go

breakfast was offered but we slept in

we lived the room and the breakfast. the staff was commendable as well.

the salt water pool comfortable bed cherry staff

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

a lovely hotel with large suites, with added bonus of a swimming pool & spa

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

speak easy bar next door

great bar in the hotel

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

great having a full bar on site that was loads of

there's a great bar attached to the hotel and the bartenders are excellent

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

do not consume the alcoholic mini bar items

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

the gym is located on this level and is incredible

residences older staff , desk young kids

we were given a room on the same floor as the gym and laundry room

walking distance to great restaurants, mcdonalds is even around the corner for the kids

ordered in-room dinner for the kids

gym & laundry facilities excellent.

we enjoyed the pool and noted it felt spa like surrounded by all those beautiful flowers

very friendly and welcoming hosts. beautiful flowers and nice, quiet pool area.

the owner, location, pool and breakfast were all very nice.

delicious breakfast with a choice of menu items

delicious breakfast in a cozy atmosphere

the wifi stunk most of the time, i would rather pay a fee than wait 5 minutes or more for a page to

perfect location, new decoration, good wifi signal in the rooms.

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

comfortable king-size bed and excellent pillows, a very good desk for the laptop to work, and the wifi speed was perfect

the wifi was week. the view wasn t nice

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

breakfast and the staff were very helpful and so nice

the staff was great, good breakfast and the bar and restaurant staff was great

the street that the hotel is on is wonderful for night time bar crawls and food

the let us do early check in and late checkout without any issue

wifi ever in a sofitel

basic complimentary wifi was not even dsl speeds in 2021 that is ridiculously useless

wifi connection comes and goes, very bad. asked to have it fixed but it did not help at all.

wifi - for a workable connection, you need to pay extra

have to pay for wifi in the room. can hear the people in the rooms next to you.

great staff! great breakfast! love my small room!

the breakfast and evening snacks/drinks were wonderful

there was not a coffee pot in the room nor in the lobby so our only option was waiting for breakfast at 6am or buying coffee at a local shop

staff (especially byron and the breakfast attendant) went above and beyond to ensure our stay was memorable

breakfast was simple but complimentary

rooftop bar with great food. staff really nice and helpful.

had peloton bikes located in the gym

the early check in and the decor and the restaurant downstairs

gym was clean and well equipped

time the bar and restaurant closed at 10pm is early but yet again i got in late.

hotel was super clean, happy hour was a great deal, nice gym, and the location was perfect

everything except the bar closed too early but i understand why

the room was spacious and the gym was large for a hotel

stated when i booked that we would be arriving early and would like an early check in if possible

location, corner room with views, early check in, water in lobby.

good quality mattress, bathroom was very clean, good wifi, easy to check in and out.

where they provide the water bottles, kuerig in the room, comfortable bed, nice tv on wall, great wifi

the wifi was efficient enough to do virtual work from the room

need password controlled, secure wifi.

goog wifi, coffee machine on lobby, refill water machine on every floor.

room service food quality completely sucked. food was stale and petrified.

the bartender late at night was so nice

i m not going to lie, i had lower expectations for room service but it was so good that i could only think about ordering again

the front desk team was ready for us and they accommodate my request for early check in because it was our 30th wedding anniversary and the room was excellent the bar team

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

mini bar refrigerator was broken so there was no ice

the service on the breakfast was very easy

very cool hotel. the pool and the bar are stand out!

very cool hotel. the pool and the bar are stand out!

the breakfast was a huge disappointment

from the coffee to the kitchen spray everything is chosen with care

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

some washing up liquid in the kitchen would be handy

breakfast is served; a fully equipped kitchen is provided

fully stocked kitchen with utensils and plates was a godsend

wifi connection is very bad!

wifi dropped continually

this hotel also doesn t make a fuss of the free wifi, which other hotels such as the royal york in toronto do

one of our tablets wouldn t connect to wifi, son was upset

very comfortable, good wifi and good breakfast!

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

provide simple breakfast

good continental breakfast

the only thing i would highly recommend to improve will be the breakfast

but the continental breakfast suggested carry and enjoy in the room

the wifi even tho it wasn t free

wifi and breakfast were not included although the rate by night was comparetively high

are asking an outrages amount of money for the valet parking and also the wifi in the hotel is not free of charge, you have to get a pass per 24 hours

to pay $13 a day for wifi, which is pretty unforgivable given this is not a cheap hotel the pool area was very small and

for the type of room and brand, wifi should be free.

i loved the 'kitchen' area, and that the left faucet handle is filtered water

the kitchen was great for our

i loved the grab and go breakfast. the options are good the rooms are big and modern

rooms are wonderful - filtered water through the tap, little kitchenette area so nice

the gym is nice and has great equipment not to mention the futuristic treadmill

pool was very small for a group of kids.

the breakfast bar food was fresh and hot

very clean and spacious. the breakfast was good too.

free breakfast always a

due to covid pool is closed

but don’t select an extended suite thinking you’ll have kitchen facilities - it had no toaster, no kettle and no actual equipment to cook - no chopping

the history and the history tour uniqueness the breakfast

location, atmosphere, cleanliness, service for breakfast, staff.

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig, microwave) with dining table, sofa bed in

spa bathrooms with quality toiletries, towels and bed linens

it was a great stay! breakfast with lots of options, great location and staff was so welcoming!

breakfast was outstanding

former (south and northeast) philadelphia resident making a brief visit to town with kids

i wish i had remembered there was a kitchen situation in there to have brought food, but next time

gym has full range of

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry facilities in the room, study/work area, tv, sound system, etc)

great location, apartments were spacious with all the amenities. gym and pool were great

nice kitchen

things like laundry detergent, soap, wine bottle opener, salt & pepper, trash bags, could be left in the room

fact that this apartment has a fully equipped kitchen that is very well stocked and cleaned was a big plus

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

the staff were amazing—from the front desk to the bar and breakfast team, everyone was warm, welcoming, and attentive to our needs

lobby and bar area were gorgeous as well

same in the gym

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything tastefully provided for the traveler's comfort