, no fitness center and pool looked nothing like pics

and i saw a pool covered up on the premises

have a pool

pool was not open yet first weekend of june

couldn't use the the pool...they didn't serve breakfast like the ad said

the location, the laundry on property. that i was able to open the window for fresh air

good food had lunch there,next door to gas station that serves hot buffet,very clean,good breakfast

breakfast was quickly replenished on a busy sunday morning

the hall for breakfast is also quite lovely and the food was good

breakfast was decent

nice bar and restaurant (excellent cobb salad--ordered twice)

nice gym restaurant on location starbucks coffee large rooms location

staff at front desk and at the bar were friendly and excellent service.

it was clean and quiet.nice gym and friendly staff.

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on mattress no clean sheets that upset me

wifi sucked kept going out, bad for streaming

no wifi service

free wifi

front parking lot. wifi was good.

hotel is clean and cheap. reseption is nice. breakfast is okay.

casino

went to the prime rib, sat down at the bar for over 5 minutes to not even be acknowledged

shares a parking lot with baseball stadium and there is no traffic connected to casino with a fantastic restaurant and

the room was a good size and the coffee bar was perfect

great band at the center bar on friday night

decent breakfast and suitable accommodations. gym was more than expected

friendly staff. rooms were spacious. great value for breakfast.

kitchen was not stocked well at all

had to ask for kitchen items and toiletries, bedding and towels.

the breakfast was ok just ok it could have more variety of things m.

everything from the welcome on the tv screen in my room , the cleanliness to the staff and breakfast was good

liked the indoor pool and the fact that complimentary hot breakfast was served

free breakfast every morning 24 hour hot tea or coffee offered

gym and pool

made it down for breakfast very clean staff was awesome manager was great great location for where we had to be the

that the pool is not open, and i was not told about that one of the things why i i say there is because of

kids really enjoyed the pool. very relaxing. breakfast was okay.

location, room, fitness center, and breakfast were all great!

to covid19 we could not get daily cleaning service, breakfast, use the pool, or gym but that was fine we completely understood

clean rooms. large rooms. very clean facilities. breakfast was nice

location was convenient. the shuttle to and from the airport was a plus.

staff accessibility to casino and citizen bankb

the hotel provided a shuttle service to and from the venue for us

the shuttle bus drivers were very nice

liked the room and the food at breakfast was great

they have coin laundry for the road tripper

the only thing i did not like was the potatoes ate breakfast.

laundry was always available

breakfast was good

room was clean and front desk extremely helpful with my early check in.

the spa pool

was overwhelmed with kids

the indoor pool was amazing

the views from the windows were spectacular, we used pool, sauna and work out place.

floor had kids running up and down the halls very late on a saturday night and people were talking very

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

wifi connection they wrote us password to wifi connection, but it did not work

great location beautiful building and antique furniture excellent wifi very cute cats!

i loved the spa tub with jets

i also enjoyed their complimentary breakfast

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

we only stayed one night, so not sure about other parts of the facility - pool or gym or even the food

the staff is always nice. the breakfast is always good. the rooms are clean and comfortable.

pool ready and kids loved it

we were staying on the twelfth floor and my kids 4 and 7 discovered the window was open

he set me up with a late check out and answered all my questions about the facilities

dining staff hangs in kitchen room cleaning great

working ice machines on all floors and house cleaning not communicating with front desk on late check out visitors sleeping late and baggage carts

foam all in the water from like a football people smoking marijuana by the pool side a group of kids running and kicking ppl doors the tub in my room the drain was sticking up the air

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

bar and cafe had friendly staff and food and drinks were excellent

location and facilities were fantastic. gym was very nice and staff were very friendly

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

the food and drinks at the bar were very reasonable

outstanding breakfast and location

cute hotel, great location. room very comfy. breakfast was good!

the staff, especially housekeeping the people who prepared breakfast were so very friendly

clean lobby and bedroom, afternoon tea and wine and cheese provided in the lobby was fantastic, breakfast was well presented and diverse, and all staff were friendly and helpful

breakfast in the morning was quite the spread

the staff was friendly, and accommodated an early check in, which was a great help

food, complimentary breakfast to get you going in the morning, free wifi and computer with printer, comfort of the bed and overall hotel was 5 star quality would stay

not having wifi was an issue, and the tv was a little small and outdated

free wifi was highly appreciated as most other philly

wifi was good and easy to connect nice late checkout time of 12 noon

spacious room in antique style. very helpful and friendly staff. very good wifi

amazing breakfast and location. i picked this hotel for it proximity to pennsylvania hospital.

spa bathrooms with quality toiletries, towels and bed linens

the history and the history tour uniqueness the breakfast

breakfast could use a few more items similar to a european breakfast

room was great, two floors with a balcony and amazing bathroom with spa jacuzzi tub

the fixtures and the shower and the kitchen were exceptional

in the kitchen/living room was bright

a washing machine so i did my laundry before leaving (a rack would be helpful) and a well stocked kitchen and was clean and in a great location - i felt safe

the property was immaculate, from the wonderful smelling entryway to the spotless kitchen area

the breakfast each morning was a nice extra

breakfast choices are very slim now

for the breakfast they even have a soy milk

breakfast was simple but complimentary

the breakfast and evening snacks/drinks were wonderful

some people like to or have a third they like to bring the pool have to be

size - the room (king w/ spa tub) is nicely laid out, plenty of space

sheets weren’t so good, spa tub wasn’t so clean

the pool needs to be repainted but other that it was lovely.

the spa tub jets wasn't working

the let us do early check in and late checkout without any issue

she was still there when we returned from the show and excitedly asked the kids how it was

room i had was very modern and quite spacious with 2 queen size beds, there is a complimentary breakfast in the morning, which was decent enough

the street that the hotel is on is wonderful for night time bar crawls and food

heat was not adjustable, had to have window open and noise from bar patrons all night.

gym- very old, equipment breakfast - terrible

great restaurant and bar on site

no gym or pool

believe they should have a continental breakfast or at least and area for complimentary coffee and tea

great to have guest laundry

having a fitness room helped keep me on schedule while away from home

beds were great; staff was excellent. allowed us early check in

convenient location fantastic breakfast

location, breakfast

breakfast was fantastic as well

good variety of room service breakfast at a reasonable price, free wifi and good service.

wifi

room wifi was spotty

stayed 1 king bed. the room is big and free wifi

wifi was poor and soundproofing could be improved

breakfast could of been better

provide simple breakfast

sevice. complimentary breakfast. 24 hour coffee service-coffee machine is great!

breakfast is simple but good enough

good continental breakfast

kitchen, bar, bathroom are great

the kitchen was well-appointed with excellent coffee

a kitchen, coffee maker, hair dryer, refrigerator it had it all

style, interior design. amenities, well equipped kitchen etc. airy.

was a wonderful room with small kitchen

and kim in the bar listened to me and my stupid stories

hotel guests have to go all the way downstairs to access bar in rooftop.

no early check in, led to long waits for assistance at the desk

clean great location kevin the bar tender excellent

big spacious rooms with a great view and allowed an early check in with no hassle.

wifi dropped continually

couldn't use wifi

one of our tablets wouldn t connect to wifi, son was upset

very comfortable, good wifi and good breakfast!

this hotel also doesn t make a fuss of the free wifi, which other hotels such as the royal york in toronto do

breakfast was a bit disappointing but the room was excellent.

didn't particularly care for the breakfast.

also wished there were better breakfast

loved that the rooms overlooked the pool. easy check-in, staff was friendly and helpful.

spa bathroom and the front desk was very helpful when i realized i forgot a few things

and overall vibes were beautiful, the bar and restaurant were great, location was excellent

hotel bar was very generous as well

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

bar and restaurant that was open and inviting space (not dark or clubby feel)

dark, super noisy, and no city view at all (just facing a gym)

we weren't crazy about the breakfast options available

laundry facilities broken

more vegetarian options for breakfast

yes the breakfast was great & the bed was very relaxing

value for money, super clean, spacious rooms, laundry service, candy machine, parking in front of your room, i would come back without hesitation

nice amenities with free coffee, pool table and lounge area on a different floor

had to buy dish washer and laundry detergent, dryer sheets. a small supply would be grand

an extremely large kitchen, an in-floor lounge area with a fireplace, a lending library, a pool table, and a café machine that can make an assortment of drinks in a minute

i’d fork out for a unit with the den as it was very difficult to work for long periods at the kitchen counter or the coffee table

it was a beautiful and comfortable room. the staff was excellent, the pool was perfect.

the wifi was week. the view wasn t nice

the wifi stunk most of the time, i would rather pay a fee than wait 5 minutes or more for a page to

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

comfortable king-size bed and excellent pillows, a very good desk for the laptop to work, and the wifi speed was perfect

perfect location, new decoration, good wifi signal in the rooms.

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

speak easy bar next door

great having a full bar on site that was loads of

there's a great bar attached to the hotel and the bartenders are excellent

great bar in the hotel

a little swimming pool and a gym

clean room, comfortable bed. welcoming staff. nice gym.

the kids in the room next to me were extremely loud even after multiple

the reception bar and coffee were very handy

the gym was great, with plenty of equipment and clean

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

clean, nicely decorated large room large tv, great gym great location

the gym was fantastic

i was very comfortable with my kids there

a beautiful hotel with amenities, nice gym, coffee in room, tv, wireless-walk everywhere

some washing up liquid in the kitchen would be handy

the apartment was clean with a well equipped kitchen and it was great to have 800 square feet to live in

the kitchen, living room bedrooms and bathrooms all felt homey and ready to be filled with our own

very roomy and comfortable with a small kitchen and living area and a washer and dryer

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

wifi was only free if you sign up for a marriott bonvoy membership

there is no wifi available unless you pay a daily rate

wifi and breakfast were not included although the rate by night was comparetively high

are asking an outrages amount of money for the valet parking and also the wifi in the hotel is not free of charge, you have to get a pass per 24 hours

the wifi even tho it wasn t free

loved the no questions asked early check in and very functional workspace in the room

i loved the grab and go breakfast. the options are good the rooms are big and modern

only thing i looked for but didn’t find was a weight scale in the gym (to weigh myself).

it comes with guest laundry and a nice gym

kitchenette with cute plates perfect for staycation or date night, comfy bed cute view corner suite

(we stayed for a long weekend) we did not use gym so not sure of equipment offered

wish the bar hours were longer

bed was so soft ( could sleep in it forever), staff were very friendly and allowed for a early check in

the restaurant and bar on the 10th floor was amazing

i did request an early check in but i understood that is not a guaranteed but what made it worst was not only did

the water was consistently hot, and the breakfast was a highlight, fresh, delicious, and with different options available every day

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

there was no ice machine , the only plus was the guest laundry room was very nice

they have nice breakfast and the coin laundry was very useful for me and was in good condition

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was

was hoping to use the fitness room but was under renovation from what staff told me

they offer free tea and coffee throughout the day, and their breakfast is simple but great

everything breakfast was the best one ☝ud83cudffd

helpful and courteous staff from top to bottom. hot breakfast.

the people that worked their was very kind,especialy the staff in the breakfast

could not get on wifi.

location, free wifi.

wifi is pretty fast and the location is near the city hall so you can take a walk at night

the bed was insanely comfortable. reception was always nice and helpful. and free wifi.

wifi service was spotty

breakfast, helpful staff

omelettes and breakfast sandwiches were great

we were traveling with two kids and they allowed for early check in since our room was ready, which actually made our whole

the free breakfast every morning and the gym

a place for kids to play but no room to swim

our room on the 14th floor was clean and very comfortable with good free wifi

goid wifi and large bathroom

basic complimentary wifi was not even dsl speeds in 2021 that is ridiculously useless

wifi - for a workable connection, you need to pay extra

wifi ever in a sofitel

free wifi

bed, quiet room, smart tv, free wifi, free wine in the lounge every night, free filtered water, soda and snacks all day in the

goog wifi, coffee machine on lobby, refill water machine on every floor.

staff were nice, the room was great, the free wifi was insanely fast

the wifi was efficient enough to do virtual work from the room

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

the view was beautiful , the bar the library was terrific as well

we stayed on a sunday so the hotels restaurants and library bar were closed

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

for early check in because it was our 30th wedding anniversary and the room was excellent the bar team was on the top of the game and we were happy with the service

room service was quick and yummy

a special remark to ana at the bar she was really professional and friendly in a delicate way that i have really

i did not have the breakfast but i did order room service and it was great!

large clean gym

the wifi was good

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't that strong and bumped us off a couple times in a ten minute

wifi was good

free wifi

wifi is a bit slow

free breakfast

everything. staff unbelievable helped us breakfast fantastic

complimentary breakfast could be available a little bit later, especially on the weekend.

good breakfast

free breakfast

our experience at check-in, breakfast, and with the location exceeded our expectations.

such a nice property. the breakfast was yummy!

wish they would offer a breakfast package or include a complementary breakfast offer especially for marriott elite status

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

the lady worked at the breakfast restaurant was especially very friendly and nice

breakfast could have been better.

i love the long pool hours it gave me a chance to take the kids after a nap

of the gym equipment needs a maintenance check

kids had a great time in the pool and the hot tub

love the gym

time the bar and restaurant closed at 10pm is early but yet again i got in late.

nice bar and coffee area in lobby

had peloton bikes located in the gym

there's a fun bar in the lobby and the gym had a lot of equipment

hotel bar and restaurants are delicious

the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small with no chance of a seat from 5pm onwards unless you are

services at the spa were amazing

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

room service was wonderful and delicious

we got coffee in the evening and at breakfast

i didn't like that me and my party were on two different floors with kids

gym was clean

despite the heating, my 2 of my kids had cold air on their throat during the night

the free breakfast is great and the hotel gym had good facilities

kids were pulling random things out of places like from under the bed

even brought the kids a board game to play in the room

loved the rooftop pool and the location was perfect

the gym at pool areas had lots of space for us to hangout and workout

not much amenities aside from gym. parking needs to be paid separately

gym closed, pool hours

didn't use the pool or basketball court but i thought that was pretty cool additions for only $100 a

the breakfast was also appreciated

breakfast variety

the great amount of space in the room the location the pricing breakfast selections

the room big, clean , refrigerator big, stove working, bathroom clean. .breakfast served.

requested early check in through booking

the gym was full of wet kids playing around, the parking valet is too expensive!

no early check in, not even if you’re willing to pay a fee.

also had young kids hanging out in the exercise room misusing the equipment and playing around

our waiter at breakfast was amazing and great with our kids

wifi was not free

there was free wifi, a pool, and a fitness center.

it was close to the airport, free wifi

and free wifi

we had a little difficulty getting into the wifi

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

do not consume the alcoholic mini bar items

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

the gym is located on this level and is incredible

the pool was wonderful

it was very clean. there was a restaurant in the hotel. it was quiet. wifi worked well.

the wifi was easily accessible and was consistent throughout the room

could not get wifi

i was extremely nervous about calling over the airport wifi system and skype but thankfully it went through

quiet room. good wifi pool was okay shuttle servce to airport was okay.

friendly and clean i want to come back again would recommend this place to friends and family pool was never crowded thank you for a great

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room someone playing on door late in

people with kids will bring own gaming system they should be some type of hookup to allow them

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them to leave the

wawa is right around the corner so i was able to gets snacks for the kids

a shuttle runs to the casino frequently, which is nice if you’re into gambling or you want to dine

a kitchen is present, but it lacks the necessary cooking utensils.

the rooms are apartment-like with a large kitchen dining and great room open concept

shuttles run every couple mins to 2am back and fourth

instead of having to drive to the casino and taking the shuttle

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always

it was great especially most other cities don’t even do hotel breakfast anymore

the cutlery for the kitchen was greatly appreciated and the space of the overall room

airport shuttle - large room - store in reception open till 2am

how close the hotel was to the airport, the shuttle service to the airport, how spacious and comfortable the room was and the friendly staff

the wifi was squirrly

fast wifi

wifi strong

the spotty wifi on the 4th floor

since wifi was good, the ipad in the lobby just didn't do the work enough

room has a kitchen and just about everything you could want

so accommodating with an early check in and late check out

so accommodating with an early check in and late check out

space is excellent, having a kitchen is great

everything! stocked kitchen, beautiful garden out our doorstep, highest quality.

no complementary wifi, and ridiculous parking cost of $35 a night

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

the location, the staff , the coffee and wifi and the beds comfort.

wifi

wifi was really terrible - it kept shutting down

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

comfortable and clean. nice fitness center.

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

didn’t try the food there but the bar area looked nice

the breakfast buffet at 9:30 noisy renovation project early in the am washer/dryer were broken in laundry common areas were

close to airport, 24 hour shuttle, nearby restaurant. older hotel, but clean and friendly staff.

great priced parking and airport shuttle

the airport shuttle runs every 30 minutes

also, the laundry room needed to be cleaned