around the property, the amazing spa with all the wellness experiences, i did as much as i could

heritage and modernist design, stunning dining in a unique tequila bottle collection setting, a gym set in the

the spaces are immense the spa and the restaurant, specially ix’im are extraordinary, the casitas are

very nice, the pool spa quiet

spa, pool spa, villa plunge pool with hammock

breakfast service really two slow, 30-40 minutes every morning to get a pair of eggs

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

the location is just our=tside of mmerida. the breakfast was good.

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

breakfast average but pricy

welcoming bar with great prices

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

beautiful pool area, lovely breakfast in restaurant on site

comfortable bed, great location, great bar and friendly staff.

access to the pool was right out our bedroom door

the breakfast was exactly the same each day: cereals

the bathroom is too small, i felt the room was too simple. and the breakfast was too simple too.

decent breakfast (but do not expect too

breakfast must be

breakfast

the onsen/warm pool is absolutely lovely

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

beautiful gardens, very nice pool and lounge chairs

great rooms. lovely garden and pool area. staff very helpful and efficient.

the pool and the attention

kitchen staff let me use the fridge to keep some milk which was nice

room was next to the laundry which is works all night

there is a pool in the hotel

pool,rooms like on pictures,big rooms,friendly staff

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

historic villa with many seating areas by the pool and under covered lanais

beautiful patios and gardens and a swimming pool to refresh after a day of visits

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the premises

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

the garden/swimming pool, everything was the right taste

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

breakfast was excellent in terms of food and service

beautiful hotel. impeccable service. delicious breakfast.

breakfast each morning was fantastic

breakfast great

breakfast was very good, tasty and healthy

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

no ac in that room no sound proof windows slow wifi

wifi didn't work all the times

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

our room was facing the courtyard, that is a car parking

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

the pool is closed at 8:00 pm

we were above the pool at the back

we loved the pool too

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

advertise the pool as part of the service and that was the main reason we chose the hotel but it was closed

the pool was the only thing that kind of look like the pictures

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

the pool was not open

we didn't use the pool, but it looked probably the best of all

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

wifi

only thing is the wifi

there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i didn t get to use the pool, but divas there s a pool which is nice

wifi was very unreliable, unable to do any work while working remotely

cocktails) to the breakfast, the pool, the location, the room, the recommendations for local restaurant, bars and tours

the breakfast was best hotel breakfast ever

very friendly, beautiful surroundings and room. amazing breakfast.

and yes: the complimentary tequila/mescal bar is a real thing

breakfast is delicious and healthy, and service was impeccable

dorms are spacious with ac on h24 there is a pool and a kitchen with rooms to chill (hammock, books, table football) one bathroom for men and

pool leaks. should be repaired. not many people use the pool enough. only i did. weird.

would have been nice to have a little bit more light at the poolside, and individual lights for the beds but really nothing to complain about

location and swimming pool

pool was great

the pool area is a tropical paradise, they offer a diverse breakfast and the staff is super friendly

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

- comfortable beds - the kitchen is super nice and clean - good breakfast - really nice staff - good location, only 5

staff very friendly, nice breakfast, comfy bed with good ac, very well equiped kitchen and so on

the kitchen is clean and well equipped and the communal spaces really comfortable

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool looked lovely although we didn't use it

there was a basic outdoor pool that looked clean

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

pool

great wifi

wifi was terrible, the only reason i left the hotel for another hotel was the wifi would not stay

wifi quality wasn t very good and it didn t reach our room which was a bit of an inconvenience

no balcony. pool is not inviting. wifi not working. had to use my data.

the wifi didn't work very well - it would work off and on and was very, very slow for me

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

the pool was great, the margaritas were delicious, the breakfasts were very good

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going a

there was no wifi in our room

the wifi connection in the room i stayed in

tv is in spanish but they also have very good wifi to stream movies

and reliable wifi--the first time i've experienced this in 2 months in mexico

wifi in corner rooms was patchy parking on nearby streets not always possible

wifi, no drinking water, closed restaurant, periodic hot water

wifi system needs upgrading.

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

i liked the laid back attitude of the staff and the wifi worked well which is important to me

there is a decent lobby where a few clients would sit down and enjoy the wifi and air conditioning

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

the pool is nice and refreshing, we were a bit sad we only booked for one night

beautiful room, pool

now the only negative thing about the hotel was that the pool was really warm

the pool is not heated

great design, soothing space, super pool area

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice staff, able to use the kitchens fridge, coffee

the wifi was amazing and the staff were great

and decent room with a good shower and good wifi

wifi is good

the wifi is well working

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

kitchen was well equipped, the ac and wifi worked well

location near city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast

- there could be more options for breakfast - wifi didn't have enough ports, when you find a spot it works great but when you can't you have no

great wifi

the outside is beautiful with the pool

breakfast was excellent and don florentino the el waiter was super

had three rooms, with a set of grandparents, then two families with tw kids each

place could use some renovation my kids had the garden room but this room has no windows at all… if you want to have a beer or

laundry sent out came back with a strong unwanted smell.

the wifi signal is

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

wifi was very slow. toilet didn't flush.

wifi very weak

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

great location, nice rooms, nice small pool.

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

the hôtel is big and we enjoyed the little pool as well

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

the pool wasn’t great, but kids loved it.

breakfast was great - eggs, pastry, yoghurt, fruit, coffee, juice the room was very spacious with

i was in a king suite with a private pool

the bar is not well stocked.

the spa is there, too

i loved the garden and the pool.

area were nice and the location is central, but if the fundamentals are missing - hot water and wifi - it makes it difficult to appreciate

hot water wasn't working, neither was the wifi

wifi was a little spotty

very weak wifi in the room, breakfast are ok-ish but definitely can improve

wifi did not work in our room, it did however worked in all the communal areas

the pool was small, but it was nice for the children to be able to have a swim

the pool was small and wasn't nice

pool was a bit cloudy and there could have been more drinking water available

the swimming pool and chairs were not very clean.

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

good location, nice pool, decent breakfast, and all at a reasonable rate.

didn't test the inner pool but looks great

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

loved the pool

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

very adorable common spaces and pool

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

the building is historical and the pool makes it all even more cool

this hotel has a lot of charm, with a lovely pool, and

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

facilities are ok - gym is good

there's also a gym with some treadmills available, which we didn't use

pool is nice, though small.

i was on the first level facing the pool

the gym overlooking the pool was well equipped

wifi was not stable at all

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

location helpful staffs strong, fast, and stable wifi nice internal common seating

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

no wifi in room

very central, we loved the place and the swimming pool.

the pool and the location

we had a wonderful time at the pool, really nice boutique hotel

the small pool is great to refresh during a hot day in the city

didn't use the pool but looked lovely

helpful staff and good wifi

the wifi went out once during my stay for about 20 min, but was otherwise fast and reliable

the pool doesn't have wifi.

wifi really good

wifi, room very clean, friendly staff, nice pool and good location

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

the hotel features a great breakfast buffet, and all staff members are courteous and professional

the hotel has a small pool more for refreshment than actual swimming

hotel staff breakfast and pool

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

the staff is friendly, a swimming pool is nice mainly for the kids

the hotel didn’t offer a laundry service or any food options over christmas when the city was pretty much closed

swiming pool with a view on the oldest catedral in america!

great location, charming hotel, lovely bar / restaurant area and kind staff

kids in the pool were jumping in with

pool area

pool area is always in the shade, not so good for

the pool is nice and the showers have strong water pressure and hot water

the pool was nice .it had a shallow end so kids could use it.

there pool had too much chlorine.

the pool is nice however there are no hand rails and the first step into pool is very difficult for any

hope the owner adds a hand railing to get in and out of the pool

there is no elevator. entry to pool difficult.

no spare toilet paper pool was neglected, very worn and dirty towels well worn

pool too dirty to use

we enjoyed the courtyard and swimming pool

recently refurbished in historic style by the grandson of the original owners, who sets a high bar for welcoming guests to this place of comfort

breakfast was

was a wonderful stay, everything we needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

stunning hotel in the classical style, a great breakfast in the courtyard enough to keep you going through the day, until you get back to have

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

i heard there is a pool, but didn't have the chance to go to because didn't have time

beautiful roof top pool to chill at the end of a hot, sweaty day

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

the pool was a bit dirty.

no laundry/iron service

spotless room and outstanding swimming pool

breakfast did not have an extensive menu.

the breakfast is a continental one. i will expect more mexican food!

the breakfast should include more fruit and mexican style sweet breads.

breakfast is decent.

wifi only worked 40% of the time. the water in the room stopped working twice.

wifi is not very good

wifi worked well

was great wifi was great staff are very friendly

wifi is very good

location, pool, value

the pool is quiet and enjoyable, given the heat in yucatán

two kids (7 and 9 years old) and i had a room with queen beds

kids loved the pool. the staff was sweet.

the swimming pool makes for a fun or relaxing time

good wifi, nice pool, big rooms, good shower and good location.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

the hotel has a decent swimming pool.

liked that a pool was available especially for the children.

clean, quiet ,attractive pool/lobby

the wifi did not work in the upstairs room.

there was no water pressure and wifi was

wifi is definitely quite slow, but still usable

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

wifi throughout the building, a little shaky at times

beds and linens; cleaning staff; amenities; pool area; and amazing location

best part of our stay was the service of the young man in the breakfast area

the breakfast was great

the whole breakfast was great

super safe and clean and breakfast all six mornings was varied and exceptional

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

good breakfast

full breakfast would have been better than just fruits

the continental breakfast was delicious

cute hotel with a pool, well located, offered tours aswell, 24h reception

swimming pool - but never saw anyone using it :)

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the pool didn’t clean.

hotel is clean and pool was nice extra

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

we really liked the pool area

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

pool hours could start earlier, like 7

location,the pool was good

amazing location, big king bed, hot water, good wifi

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and helpful

good wifi and hot water

very central localisation. good wifi.

the wifi was perfect, and so is the location with all of the restaurants around

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

breakfast can be a little more extensive

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

breakfast could be improved by higher quality bread.

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

restaurant on site with room service available

clean water at the swimming pool and embellish its surroundings.

the big disappointment was the swimming pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the pool area is nothing like the photo, needs a clean and the water is ice cold

the breakfast is amazing, the hotel clean, and the staff super friendly, kind, and helpful.

very central location. big room. breakfast simple but good. lovely to have a pool.

pool was nice, free private parking, staff were very friendly and good location

israel was really helpful and the girls that cook the breakfast were very nice and

excellent location, good breakfast, super kind staff, private parking, and at a very good price!

the laundry service was fast and hearty

pool closed for quarantine

the pool has a lot of chemicals

did not look clean they dad no towels available clean laundry has not delivered yet

inside the interior is amazing, with a beautiful indoor pool

interrupted zoom calls possible), very nice and helpful staff

weak wifi connection in my room. there was no coffee maker in my room.

ckily i took those days off from work otherwise i would have been mad about the

the mattresses were a little too hard and the wifi very weak

the wifi in my room 108 was not all that good. other than that it was great.

nice hotel, good breakfast, parking, wifi

wifi was terrible wasn't able to connect for the most of my stay on the room

the wifi was quite weak and not working at all one

huge rooms with good wifi, comfortable beds and good aircon

intermittent or weak wifi

the breakfast was very good, and the chef and breakfast staff were exceptionally kind, welcoming, and

nice ambient in the hotel in general with pool and lights in the evening

maps, a list of recommended nearby restaurants or coffee shops or food delivery menu (there's a breakfast restaurant onsite)

neither breakfast nor anything during the day

we went out from our quarters, we enjoyed a fabulous ivy-draped courtyard surrounding a graceful pool

having a breakfast option, though with a kitchen you can make your own.

very comfortable rooms, exceptional pool area and amazing staff

kitchen was great

wonderful pool area with the new el nido pool bar (2pm to 7pm)

fully stocked kitchen available

the pool

a lovely courtyard with pool. excellent breakfast at a reasonable price. very quiet rooms.

open the pool at 10

the gardens and pool were lovely and

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

pool area gets noisy sometimes.

the pool area was peaceful

staff was very kind and helpful, room was clean and tidy, the pool was very nice

the location was great. having a pool is a big plus, especially during the hot day.

room was a great size with a nice view of the pool and easy access to anything i needed

wifi signal very weak in upstairs room.

wifi was good

property

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

fyi: this property does have parking available

the private pool was dirty and did not drain.

adults only with children

adults only, so no screaming children waking me up

the mini pool was defiantly needed in the heat

room that i booked in the photos were supposed to have a private pool, but the room that i was going to receive was a room without windows

no explanation from the staff regarding breakfast, how it works or wifi

the low wifi

no wifi in the room, thin walls.

wifi was reasonable

worst part is that they have a kitchen in their facilities

lovely to cool down in the pool

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

the pool area could do with some more chairs only two.

small but pleasant swimming pool, big enough for 5-6 strokes

the breakfast menu was decent

the pool close to the suite, the overall service, the breakfast, everything was

the bed was comfortable, the air conditioning good, and a lovely little pool

beautifully restored old house. great staff. adults only.

beautifully appointed throughout with a long dip pool in the courtyard