no food by pool

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made it worth it

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

the pool was great and our room had a great view

service around the pool was real slow

the wifi was unstable at times

quality of the food can be improved and the wifi speed connection needs to be increased significantly

distance from the airport, very convenient location for travellers, very good free wifi, very good breakfast

from the airport, very convenient location for travellers, very good free wifi, very good breakfast

room and bathroom cleanliness, breakfast.

i enjoyed the facilities such as the gym. the breakfast is also great.

shuttle availability could be improved, i did not know we had to get reservation for that even if

breakfast was way better than what you would expect from a place this near to the airport

the staff members were able to speak english, thia takes up lot of time and energy to translate, breakfast needs some variety, the whole 13 nights was the same, no dinner in the hotel

breakfast was delicious.

i did not like the smell of the room. i struggled connecting to the wifi.

the breakfast was really bad and my laptop wouldnt connect to wifi

pillows wifi beer

the wifi was very good

good shuttle service and a very comfortable bed

wifi was not working properly.!!..too many slowdowns or interruptions..

cleanliness, room, wifi, location

the breakfast and on site restaurant was very good. room service was also available until 11pm.

friendly staff. room service 24 hrs. free transportation to airport.

great to the people and swimming pool

very comfortable beds and really good breakfast

was excellent and the breakfast was delicious

free airport shuttle and breakfast

of covid, breakfast is now served via room service

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

room service was also

location and airport shuttle service wifi was stable

good wifi on floor 5

very friendly staff, clean, right next to airport, fast free wifi, great value.

safebox didn t work. wifi you need to connected in the lobby first signal is poor.

day there was and problem with connectivity so tv had issues, we were told it was due to the poor wifi

breakfast and fast wifi

this time we elected breakfast and it was very good also

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so no

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

we appreciated the free shuttle to the airport

stuff and shuttle was great

could improve the ud83eudd5e breakfast

i loved the breakfast because it was real food, not just toast and cereal

we were able to get in the pool, and my son loved it

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

i requested a shuttle from the airport to the hotel and they were there within minutes

the shuttle service was reliable to and from the airport

misleading information about free breakfast with reservations

shuttle to the airport was great

nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet

great beds 24hrs shuttle to airport

location was nice breakfast was one of the best i have experienced

place, confortable bed, you can access several international and national tv channels, decent breakfast

airport shuttle was right on schedule

was great, they also had shuttle service that could take us up to 10km around, i liked that

location, comfort, and last minute availability. the hotel also offered airport shuttle service

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

excellent breakfast menu (continental), and reasonably priced

breakfast is has a lot of variety and fruits

location atmosphere price breakfast

the breakfast in the mornig..good food

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

gym and pool are always very clean

parking could be more secure but they were doing some renovations at the moment

the fitness machinery in the gym does not work well.

i would say the breakfast was good, also the gym.

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

the swimming pool was closed which was a shame.

the breakfast buffet was a real buffet with different types of fruits, juices, drinks and real mexican

were unable to actually utilize amenities offered such as gaming consoles and pool table

pool (reason we booked this hotel) not available.

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really close

small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....

wifi was very weak. not feasible to work continuously using their wi-fi

really like my stay here, the location is great and the facilities are really modern, wifi is good and you can walk to a couple of places, being in a mall has a lot of

the continental breakfast is very

egg was not part of free breakfast. you have to order it and pay for it.

the staff is great location is very good, mexican style breakfast.

looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that wasn't nice

breakfast was good and enough. excellent location. affordable price.

clean. nice pool.

its awesome to have a green space and pool indoors regardless of the city weather conditions

hit and miss wifi

fi) signal in mu room was weak again

internet

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

lack of signs indicating stairs in the parking lot

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

breakfast was ok, although the breakfast area is rather sober and crammed

pool on site

the breakfast included in the room fare is descent.

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

strong wifi signal

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much when you invite a

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

room attendants were rude and room service was horrible

the room service phone never worked and there was no hair dryer in the room even though it was listed

breakfast was very extensive and everything was delicious.

the complementary breakfast is good and tasty

the breakfast was lacking in variaty, there weren't any options for vegetarians.

the breakfast area is too small, there was a lot of people and no many tables were available.

hotel has a good breakfast and location is perfect

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

water in the pool was freezing

location, good parking lot, nice pool, great atmosphere

my first day, the wifi was so fast, i could stream videos in hd

the service and location breakfast was great and the view was awesome i always stay in holiday inn

very clean very quiet. good breakfast.

the breakfast was amazing

the breakfast was awesome and the staff went out of their way to make sure we were happy.

close to park fundidora they allowed us to do an early check in

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

training equipments from gym are obsolete

swimming pool and gym are available but not in good condition

included breakfast was good ( except not very warm pancakes and the

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

breakfast but kind of small breakfast area

the gym was a good size and there's a pool as well

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

location in the barrio antiguo

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

feel old, tv was an old one, wifi never worked in my room and something i dont know if it is a feature or a disadvantage is that

wifi codes changing daily basis

went to breakfast, can't judge but changing wifi code each day its a pain

location. helpful staff. good wifi. great price. big room.

breakfast was expensive in comparison to vips restaurant a little bit expensive the beverages in

location, breakfast, big room, good tv amazing view

the hotel has also a reasonably equipped gym

the breakfast buffet had a different prices without prior notice.

room service, restaurant and bar are just great and affordable

disastrous wifi. administration not great.

wifi in room was not good

rooms are spacious and comfortable with great wifi

great place. terrible wifi

big room size, nice hotel staff, very centro location, fast wifi speed.

laundry is delivered in the evening of the same day (very convenient)

gym was not really well cleaned and the gym balls not filled with enough air, but it‘s fine if

service was great, super friendly staff, pool was warm on a cold day

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

bar , workers didn’t had no idea how to make an old fashion

old beds but good free breakfast

breakfast is only coffee and we come not top late

prefer a self-serve breakfast.

breakfast included was not worth the price and the bathrooms were not accommodating

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

lights and wifi work sometime

wifi big room good room service

wifi was very bad

parking outside almost full all the time

in the restaurant of the hotel, the breakfast was included but, unfortunately, one day the service was surpassed, people weren't

more pool loungers, washing the corridors carpets.

there's a pool also which i didn't use, but looked nice

the swimming pool is small and is being shared with another hotel.

pool was being refurbished, i wish they had mentioned something before as that was the one feature

pool area (the reason we rented here) was too small

the beds were comfortable, the room was spacious, the wifi was working well

it s a nice hotel, but the wifi is really slow.

and the wifi didnt work properly it disconnected continually

wifi was good but had a couple spotty

the wifi was very weak and the elevators weren't working all the time

the the room was well organized and contained all the kitchen accessories we used

location was amazing, the gym center is well equipped

breakfast was really good!

breakfast buffet was an amazing spread

+++ more sweet dishes at breakfast

wifi not that impressive

wifi is awful, no hot water, shower head looks like 10 years old, cable looks awful, grainy image

the wifi is bad.

working phone even for calling reception, wifi has good strength all over the hotel and good speed but if you are using during long periods

lighting when making video calls

a very decent size room with views of the center lf mty and also they gave you a complimentary breakfast

all sanitized, great breakfast included and very very white bed sheets

was nice and clean and the breakfast was excellent i really enjoyed the coffee that they

breakfast is good and is close to my destination

clean rooms the viewing from my window and breakfast

wifi is a disaster in the garden area

wifi on 5ths flour failed constantly

wifi did not worked it had issue connecting, also the phone in the room did not worrked properly

wifi in the room did not work

wifi very unstable all around the hotel. reception and restaurant staff are not the friendliest.

didn't have breakfast, too late for me

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

great location comfotable big room, nice simple breakfast

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

great breakfast with great service.

great breakfast and firm bed.

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

wifi connection was also good

we didn't get a shuttle bus although we sent email. the wifi is not so good.

bad wifi.

pool, gym are functional

breakfast buffet was pricey.

i love the breakfast

access and location, the breakfast is excellent and the associates there

breakfast was included and there was a great selection of everything (waffles, toast, cereal, eggs,

not that comfortable bed, very poor breakfast

below average but “cheap for the area” they gave me a quick and early check in

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

ly from laptop) is probably the strongest i ve had in the country so far

wifi did not reach 3rd floor too well.

rooms and wifi speed

didn't care for the breakfast served

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

location price staff wifi breakfast

the wifi was very good and the veiw from the room too

of it everywhere -no english speaking employee, just one -phone didn t work inside of the room -wifi connection was bad, so if you need to work, look for another hotel -rude security guy

ld in

wifi doesn't work.

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.