the pool area is not well maintained the tv cable is very limited

great location, hotel very clean, good breakfast and great service.

room, comfortable bed, great breakfast and great waiters and fabulous cook

the price of the hotel full breakfast sure be included beautiful people polite and friendly from all the housekeeping ladies

i think all breakfast should be free at hotels.

over all pretty good the pool, exercise room, very clean room

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

excellent place. professional staff, good breakfast, clean rooms, good location,

swimming pool horrible; not

the pool was nice

had parking

room service was quick

the gym equipment was in good working order and the poolside was always clean

also the room service was great and for a really good price, and the fact that they let you check in before

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work we were staying at the pet floor and it is nothing like what we saw in the

wifi was off for a day

wifi still sucks but many of the other maintenance issues have been repaired

wifi was spotty at

breakfast was good, rooms nice and clean. front desk was nice.

breakfast was very simple and not very good. the location is awful.

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast staff were very friendly

they said breakfast start at one hour and they didt have anything ready

the breakfast selection was great and delicious

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

everything was clean. the staff was very friendly. breakfast was excellent.

free breakfast doesn’t include hot food like other hotels do

left your place is so good little more fitness not towels on swimming pool

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast and firm bed.

great breakfast with great service.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

breakfast is only coffee and we come not top late

prefer a self-serve breakfast.

breakfast included was not worth the price and the bathrooms were not accommodating

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

old beds but good free breakfast

the guests that there is a problem with the wifi and the water situation as well

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the hotel has limited parking available and the wifi was slow throughout our stay

the wifi wasn't working and there was no one to fix it.

the room was clean and the beds comfortable. breakfast was sooo good

wifi big room good room service

wifi was very bad

lights and wifi work sometime

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

breakfast was very

wifi did not work at all even though i had to work

wifi is useless, can't connect

bad wifi

bed was comfortable, a/c and wifi worked great, close to bus terminal.

no wifi for cell phones.

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

clean, easy parking, near metro, nice pool area.

breakfast, location, incredible stuff, cleanliness

breakfast but kind of small breakfast area

included breakfast was good ( except not very warm pancakes and the

hit and miss wifi

fi) signal in mu room was weak again

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

internet

the gym was under remodeling in all our stay and don't respect schedule of pool.

the gym and fitness area needs some maintenance that correspond to a hotel of this category.

the swimming pool.

where was the pool?

rooms was clean but noticed the pool area wasn’t the cleanest

only one thing pool it was out or service for repairs but out at thad its exelent place to stay

my first day, the wifi was so fast, i could stream videos in hd

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

hotel was great, and breakfast was hot, ready, and delicious

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

water in the pool was freezing

location breafast was good nice pool

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

the breakfast in the mornig..good food

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

excellent breakfast menu (continental), and reasonably priced

location, service, and breakfast

breakfast is has a lot of variety and fruits

breakfast and fast wifi

they speak english but the room service didn't speak much english

this time we elected breakfast and it was very good also

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

breakfast

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

the fitness machinery in the gym does not work well.

gym and pool are always very clean

breakfast is great, free and secure parking

i would say the breakfast was good, also the gym.

only thing that we didn t like was the wifi that wasn t working at all in our cellphones or of work laptop

wifi did not worked it had issue connecting, also the phone in the room did not worrked properly

wifi very unstable all around the hotel. reception and restaurant staff are not the friendliest.

wifi is a disaster in the garden area

great and relaxing hotel with fast wifi

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

location, room service, housekeeping

room service was also

cleanliness of the property, and the service of the staff, specially of our room service lady martina

great location comfotable big room, nice simple breakfast

didn't have breakfast, too late for me

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

location in the barrio antiguo

the wifi was very weak and the elevators weren't working all the time

the beds were comfortable, the room was spacious, the wifi was working well

wifi was good but had a couple spotty

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

and the wifi didnt work properly it disconnected continually

it has a/c and an excellent wifi signal

conditions of the room,pool,the overall ambiance of the run-down hotel.

swimming pool

the pool, the price, location, felt safe ..

rooms and wifi speed

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

ly from laptop) is probably the strongest i ve had in the country so far

wifi did not reach 3rd floor too well.

good breakfast, very friendly staff and comfortable rooms.

dirty pool and same breakfast

the breakfast! they took sooo long.

the breakfast there was not enough chairs ud83eudd23 to eat breakfast ud83eudd5e

& comfortable room, good facilities in the hotel

the pool wasn t working and on the middle of the night the electricity went off.

good breakfast and security

breakfast is good and is close to my destination

the staff was incredible, i got the need to move my check in to early check in and make all they can to get me inside before planned

the location, the breakfast, the staff

a very decent size room with views of the center lf mty and also they gave you a complimentary breakfast

the swimming pool

the swimming pool is small and is being shared with another hotel.

pool area (the reason we rented here) was too small

the pool.. and the location.

the pool is not big enough though.

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room light buzzed - weird

went to breakfast, can't judge but changing wifi code each day its a pain

location. helpful staff. good wifi. great price. big room.

luxury brand new building nice pool terrace views of the city

breakfast was really good.

spot for uber could little complicated, and the included breakfast not have a lot options, have to taje two elevators, and but really bother me its every

breakfast could be a lot better, we asked for some eggs and chilaquiles on room service, no sauce

hotel on monterrey for real, no touble, all clean, great pool and view

location, breakfast, big room, good tv amazing view

the breakfast buffet had a different prices without prior notice.

lobby bar had no bourbon, even though it was on the menu, and multiple staff seemed to be learning the

room service, restaurant and bar are just great and affordable

breakfast choices and cousine can be better and of higher quality

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

wifi

rooms are spacious and comfortable with great wifi

disastrous wifi. administration not great.

wifi in room was not good

only thing they need to improve is the wifi strength and speed

wifi not that impressive

- the hotel wifi was ok,and mostly consistent

working phone even for calling reception, wifi has good strength all over the hotel and good speed but if you are using during long periods

lighting when making video calls

work, there were no towels in the room we asked for some and had some until the second day, poor wifi, breakfast tasted awful the

wifi connection was also good

bad wifi.

we didn't get a shuttle bus although we sent email. the wifi is not so good.

exhaust fan of toilet did not work room service was not equally good every day

fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

has a gym

very nice bar ( convid closed now)

wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay

bar , workers didn’t had no idea how to make an old fashion

gym was not really well cleaned and the gym balls not filled with enough air, but it‘s fine if

wifi signal is ok but not working sometimes

also the free wifi is very low speed and useless for streaming apps

beds are super comfortable and wifi was fast

wifi was terrible, sometimes in the late afternoon simply didn't

bad wifi

i also like that the wifi was strong and i had no issues getting work done

breakfast and views

amazing facilities and very fairly priced room service :)

isthian) is a true mixologist and made fantastic drinks for us

breakfast

the breakfast served was very generous, didn't expect so many fresh options- major plus

parking no security

good location, great breakfast.

are new, clean and modern, breakfast was good too

parking, cleaning service, location is amazing

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

didn't have any breakfast.

coffee maker didn't work. no complimentary breakfast, not good value.

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

did not include breakfast so make sure that your breakfast is included before you pay for it because it isn t

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

the free breakfast was ok, there wasnt much variety

i love the fact that there's free parking and its underground with an elevator

only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my daugther was expecting for bacon over hot

the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

air conditioner is too noise, breakfast is too simple

there was a gym, excellent kitchen in my suite and free bottled water

nice hotel and good breakfast

there was a gym, excellent kitchen in my suite and free bottled water

big rooms, great breakfast.

the rooms on the homewood side have kitchenettes and feel a bit nicer

breakfast quality was good

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

the breakfast and coffee were really good.

one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

pool closes at 10, bar at 11:30, wish they were open later

pool (reason we booked this hotel) not available.

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

strong wifi signal

i could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of

pool size

hotel stay meant i could use the very nice gym across the mall

the pool was really cold. i think they can warm it a little bit.