no food by pool

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made it worth it

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

the pool was great and our room had a great view

service around the pool was real slow

clean. nice pool.

its awesome to have a green space and pool indoors regardless of the city weather conditions

and the bed was really comfortable and the staff was very helpful and friendly, especially at breakfast, which by the way was delicious

free parking which was nice when my friend was picking me up

my daughter love the pool, very close to a lot of restaurants

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

wifi was very weak. not feasible to work continuously using their wi-fi

small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....

really like my stay here, the location is great and the facilities are really modern, wifi is good and you can walk to a couple of places, being in a mall has a lot of

breakfast staff where very helpful and friendly.

the continental breakfast is very

hotel has a good breakfast and location is perfect

the exceptional breakfast

and the breakfast could ve had more variety and the fruit less frozen

the free laundry

breakfast

strong wifi signal

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

pool always too packed.

the gym and pool facilities are also unmanned and under equipped

room attendants were rude and room service was horrible

they have a bar area and also they sell starbucks coffee

everything was great but the pool was out of service

breakfast was really good!

the amenities are like the laundry room was exactly what i needed

we didn’t have breakfast. we had another event near by, sorry i can’t rate breakfast.

well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good

not that comfortable bed, very poor breakfast

i love the breakfast

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

access and location, the breakfast is excellent and the associates there

wifi doesn't work.

the wifi was very good and the veiw from the room too

good wifi except constant relog everyday

of it everywhere -no english speaking employee, just one -phone didn t work inside of the room -wifi connection was bad, so if you need to work, look for another hotel -rude security guy

good wifi

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

breakfast was ok, although the breakfast area is rather sober and crammed

extra fluffy pillows, and awesome wifi!

big bathroom and good wifi connection

good position, good swinming pool

excellent breakfast services, great location

free and safe parking

the wifi is terrible!!!

wifi service should be free

wifi slow

maybe they should have some guards by the pool making sure is clean and there are enough towels

lobby before entering the room, inside the room it has a great view of the mountains and of the pool

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

wifi works perfectly

great place. terrible wifi

only thing they need to improve is the wifi strength and speed

the wifi stopped working over night, and they were unable to solve the issue

wifi

location in the barrio antiguo

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

breakfast choices and cousine can be better and of higher quality

there was no refrigerator in the room. breakfast buffet was expensive.

lobby bar had no bourbon, even though it was on the menu, and multiple staff seemed to be learning the

the hotel has also a reasonably equipped gym

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

went to breakfast, can't judge but changing wifi code each day its a pain

location & fast wifi

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

feel old, tv was an old one, wifi never worked in my room and something i dont know if it is a feature or a disadvantage is that

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

safe parking lot. clean room. great pool. friendly staff.

our stay was excellent very clean very nice staff nice pool

wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay

they said they'll give me complimentary laundry but charged

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location, good parking lot, nice pool, great atmosphere

didn t like that during the weekdays they don t clean the pool

the gym was small but had everything necessary

breakfast was wonderful!

well located and comfortable. gym is neat and the breakfast offers variety of options.

good location, good free breakfast, great service, safe parking garage.

the breakfast is delicious and it is super close to the mall

my first day, the wifi was so fast, i could stream videos in hd

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

the parking lot, there are not signals to find the hotel's lobby

terrible breakfast

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

there's a pool also which i didn't use, but looked nice

the swimming pool is small and is being shared with another hotel.

pool was being refurbished, i wish they had mentioned something before as that was the one feature

water in the pool was still freezing cold

the swimming pool

wifi is awful, no hot water, shower head looks like 10 years old, cable looks awful, grainy image

wifi not that impressive

lighting when making video calls

working phone even for calling reception, wifi has good strength all over the hotel and good speed but if you are using during long periods

bed is really comfortable, the shower sensational, wifi is excellent

we didn't get a shuttle bus although we sent email. the wifi is not so good.

wifi connection was also good

bad wifi.

we didn't have time but they do have a restaurant, pool and gym on site

your floor, the pool and the lobby only

love the price location and the buffet!! great pool and view!!

training equipments from gym are obsolete

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

close to park fundidora they allowed us to do an early check in

the beds were comfortable, the room was spacious, the wifi was working well

wifi was good but had a couple spotty

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

wifi

it s a nice hotel, but the wifi is really slow.

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi was good, beds were comfortable and the king room was spacious to a degree

were not wifi - respect for the price of the booking- there is not room service

the wifi connection is pretty bad. if you come to work, stay in a other place. it s awful.

wifi signal is very bad, at room 314 we were unable to connect.

of breakfast is almost none; wifi is extremely poor and slow and even didn't work on my laptop

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

internet

fi) signal in mu room was weak again

hit and miss wifi

parking lot too small!

was nice and clean and the breakfast was excellent i really enjoyed the coffee that they

the location, the breakfast, the staff

a very decent size room with views of the center lf mty and also they gave you a complimentary breakfast

good breakfast and security

the staff was incredible, i got the need to move my check in to early check in and make all they can to get me inside before planned

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

wifi did not reach 3rd floor too well.

rooms and wifi speed

ly from laptop) is probably the strongest i ve had in the country so far

the breakfast that is included is very simple.

it has a/c and an excellent wifi signal

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

the pool, the price, location, felt safe ..

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

didn't have breakfast, too late for me

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

the gym was a good size and there's a pool as well

love it breakfast was perfecttttt

much everything, beds, breakfast was great, personnel was friendly and the location was amazing for our trip

and they have so many amenities for kids to play and be busy

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

wifi in the room did not work

wifi is a disaster in the garden area

wifi on 5ths flour failed constantly

the wifi is really bad

only thing that we didn t like was the wifi that wasn t working at all in our cellphones or of work laptop

wifi could be better...

beds are super comfortable and wifi was fast

the wifi always out of line.

wifi was terrible, sometimes in the late afternoon simply didn't

wifi signal is ok but not working sometimes

big rooms, great breakfast.

breakfast wasn't good.

there was a gym, excellent kitchen in my suite and free bottled water

breakfast was good!

nice hotel and good breakfast

the breakfast was great

breakfast was great

breakfast time window. they close early

location in san pedro, with lots of options for breakfast, restaurants within walking

the breakfast was very good, the laundry was neat, and the pool area was relaxing

wifi was very bad

lights and wifi work sometime

wifi big room good room service

the breakfast is simple and there were some things missing. the pillows in my room were not good

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

breakfast is only coffee and we come not top late

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast included was not worth the price and the bathrooms were not accommodating

old beds but good free breakfast

prefer a self-serve breakfast.

i also like that the wifi was strong and i had no issues getting work done

conditioner works in all the hotel, many hotels cool rooms and común areas, restaurant offers breakfast buffet delicious

breakfast was excellent beautiful hotel

amazing facilities and very fairly priced room service :)

isthian) is a true mixologist and made fantastic drinks for us

wifi did not work at all even though i had to work

bed was comfortable, a/c and wifi worked great, close to bus terminal.

bad wifi

wifi is useless, can't connect

no wifi for cell phones.

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

great breakfast with great service.

great breakfast and firm bed.

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

breakfast was good, good variety, great coffee. location is good..

the breakfast served was very generous, didn't expect so many fresh options- major plus

the breakfast was good, we liked it

parking was easy

didn t eat breakfast at the hotel

the hotel has limited parking available and the wifi was slow throughout our stay

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the guests that there is a problem with the wifi and the water situation as well

the wifi wasn't working and there was no one to fix it.

bed very comfortable, sheets very clean, ac worked great, breakfast ok, close to bus statio, courtesy transportation

dirty pool and same breakfast

dirty pool and same breakfast

they didn't change the main blanket of the beds. pool was not cleaned.

service just one person serving breakfast for all the hotel long time waiting for get food

too many people in the pool

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

didn't have any breakfast.

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

did not include breakfast so make sure that your breakfast is included before you pay for it because it isn t

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

the free breakfast was ok, there wasnt much variety

fuentes del valle breakfast was excellent , good food,, and great service, good price too

bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

and wide parking lot