location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the breakfast was not very good nor the food.

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

pool closes at 10, bar at 11:30, wish they were open later

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

pool (reason we booked this hotel) not available.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

continental breakfast was included and good. the staff was extra friendly.

ordered extra breakfast and half was not

left your place is so good little more fitness not towels on swimming pool

breakfast was adequate

there is a pool and a playground for the kids

i think all breakfast should be free at hotels.

great breakfast

room, comfortable bed, great breakfast and great waiters and fabulous cook

also gym had the multi machine being repaired and this was not

ower head did not release water evenly), treadmill in gym was in very worn down condition, carpet captured bad odors, mattress and pillows were too firm

the pool was nice

was excellent, breakfast was good, with limitted options

swimming pool horrible; not

convenient location, included breakfast buffet and service!! the pancakes were everything!

clean facilities, and an included breakfast buffet for all

room service was quick

the gym equipment was in good working order and the poolside was always clean

had parking

also the room service was great and for a really good price, and the fact that they let you check in before

breakfast and fast wifi

they speak english but the room service didn't speak much english

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

this time we elected breakfast and it was very good also

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

room service was also

breakfast and location great.

limited breakfast selection. lumpy pillow

very poor shower pressure. tv in breakfast area has not worked for 3 months

breakfast was not very good.

i like their services, breakfast, and shuttle facilities

breakfast is has a lot of variety and fruits

breakfast!!

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

location atmosphere price breakfast

the breakfast in the mornig..good food

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

gym and pool are always very clean

the fitness machinery in the gym does not work well.

i would say the breakfast was good, also the gym.

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

associates shower was spacious shuttle

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

breakfast was very simple and not very good. the location is awful.

breakfast staff were very friendly

the breakfast selection was great and delicious

good breakfast, clean, easy parking

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

the airport shuttle is a plus, including the driver was very nice, also the breakfast was good much better than

to the airport; need to request the shuttle over the phone after clearing baggage claim, etc

breakfast was greatud83dudc4d

staffs are very nice and they provide shuttle service after midnight

there was no free bottle of water which you normally get in some of the other hotels the pool doesn't have umbrellas which is important to stay out the sun

location close to airport, nice and clean room, good breakfast, nice staff

customer service and breakfast

also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel

easy to find soemthing to eat around it's location, comfortable, clean and rather quiet, good breakfast

it was clean and confortable. the breakfast had a good variety of food. staff is courteous.

food for breakfast was varied and delicious

shuttle to the airport was great

the shuttle service was reliable to and from the airport

good breakfast, nice pool :)

pool is closed.

hit and miss wifi

fi) signal in mu room was weak again

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

internet

the gym was under remodeling in all our stay and don't respect schedule of pool.

very friendly staff, clean, right next to airport, fast free wifi, great value.

safebox didn t work. wifi you need to connected in the lobby first signal is poor.

location and airport shuttle service wifi was stable

day there was and problem with connectivity so tv had issues, we were told it was due to the poor wifi

good wifi on floor 5

of covid, breakfast is now served via room service

the bed was good, and the breakfast

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

excellent breakfast

very comfortable beds and really good breakfast

wifi still sucks but many of the other maintenance issues have been repaired

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work we were staying at the pet floor and it is nothing like what we saw in the

wifi was off for a day

wifi was spotty at

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that provides some shade so one has

wifi was not working properly.!!..too many slowdowns or interruptions..

cleanliness, room, wifi, location

the shuttle was really convenient too

excellent hotel close to airport with very nice swimming pool

people, breakfast and facilities

i did not like the smell of the room. i struggled connecting to the wifi.

the breakfast was really bad and my laptop wouldnt connect to wifi

the wifi was very good

pillows wifi beer

they have shuttle service to the air port every 30 min

there is a small gym, good and rich mexican breakfast, clean rooms and a small supermarket around the corner

breakfast was way better than what you would expect from a place this near to the airport

lovely for a short stay. great breakfast and friendly staff.

bed was comfortable. breakfast was great

location and breakfast

i need more food por the breakfast

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

nice breakfast included. great location close to the arena and fundidora park.

i like the gym

and they have so many amenities for kids to play and be busy

swimming pool and gym are available but not in good condition

for example, where the swimming pool was, the gym or any places we can go near, etc

bad gym area with a lot of mosquitos

for example, where the swimming pool was, the gym or any places we can go near, etc

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

great breakfast with great service.

there is no free breakfast but there is a cafe on site. reasonable prices.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

great breakfast and firm bed.

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

my first day, the wifi was so fast, i could stream videos in hd

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

parking

terrible breakfast

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi big room good room service

lights and wifi work sometime

wifi was very bad

room was comfortable, basic breakfast, 24hr reception.

free parking

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

no wifi for cell phones.

bad wifi

bed was comfortable, a/c and wifi worked great, close to bus terminal.

wifi did not work at all even though i had to work

wifi is useless, can't connect

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

the wifi wasn't working and there was no one to fix it.

the hotel has limited parking available and the wifi was slow throughout our stay

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the guests that there is a problem with the wifi and the water situation as well

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

distance from the airport, very convenient location for travellers, very good free wifi, very good breakfast

quality of the food can be improved and the wifi speed connection needs to be increased significantly

the wifi was unstable at times

the breakfast was good and the service.

great breakfast options and awesome restaurant and bar staff

location in the barrio antiguo

great and relaxing hotel with fast wifi

wifi connection

i like everything s except the wifi is really poor

wifi on 5ths flour failed constantly

wifi in the room did not work

location. helpful staff. good wifi. great price. big room.

feel old, tv was an old one, wifi never worked in my room and something i dont know if it is a feature or a disadvantage is that

and foremost the wifi is horrible, i had no reception the whole time i stayed and the staff was not able to help

old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room light buzzed - weird

math for the shower was a little slippery, i stayed for a month and every week had to change wifi password, no info in the phone to call for issues - had water coming out from the closet some

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

didn't have breakfast, too late for me

great location comfotable big room, nice simple breakfast

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

gym equipment a bit old

breakfast (few options, low quality), gym has a good size and several equipment but equipment is worn

the hotel has also a reasonably equipped gym

the food in the restaurant was really good. the breakfast was a great value.

lobby bar had no bourbon, even though it was on the menu, and multiple staff seemed to be learning the

the wifi was very weak and the elevators weren't working all the time

wifi was good but had a couple spotty

wifi

and the wifi didnt work properly it disconnected continually

it s a nice hotel, but the wifi is really slow.

great place. terrible wifi

rooms are spacious and comfortable with great wifi

wifi works perfectly

big room size, nice hotel staff, very centro location, fast wifi speed.

wifi was often unstable.

water in the pool was still freezing cold

we used a swimming pool a couple of times

they didn’t turn the lights on the pool area

the swimming pool

there's a pool also which i didn't use, but looked nice

wifi was very weak. not feasible to work continuously using their wi-fi

small room, low breakfast, bad soundproof high price, weak wifi, noisy ac.....

really like my stay here, the location is great and the facilities are really modern, wifi is good and you can walk to a couple of places, being in a mall has a lot of

the breakfast is delicious

breakfast was good, staff members helped you out with it.

the staff was incredible, i got the need to move my check in to early check in and make all they can to get me inside before planned

bed, shower, breakfast

good breakfast and security

the location, the breakfast, the staff

comfortable bed, clean room, good breakfast and location!!

wifi did not reach 3rd floor too well.

rooms and wifi speed

ly from laptop) is probably the strongest i ve had in the country so far

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

breakfast service terrible