only real complaint was that restaurant and bar was closed for refurb and this was not disclosed on the agoda website when i booked, but i

it has a bathtub and offers room service.

second the room service just took forever after ordered and paid

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

restrictions due to covid so perfectly understandable that bar and restaurant closed during our stay which was a shame

hotel itself is beautiful, the grounds are amazing; the location is fantastic and the pool/spa/ gym were great too

breakfast, beautiful views from the balcony and the hotel in general

drinks and bar food also very expensive

the spa was excellent and staff were

too many noisy kids & no quiet area in the lounges

nothing - wifi a bit iffy but not their fault!

the wifi was slow

lots of good free parking and excellent wifi

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave the

location, cafe, restaurant and spa treatment all wonderful. friendly and professional staff.

didn't realise there was no restaurant on sunday or bar on night

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast/snacks

i loved the lounge, bar and restaurant area

the wifi kept dropping out and the mobile signal was poor.

wifi not very good.

comfortable room and wifi

of the bathroom facilities were broken, shower stream was not very comfortable, wifi was poor and not working at all for most of the

poor wifi

early check in (3pm) and late check out (11am) welcome

lovely breakfast and sir lancelot the hotel

else lovely staff and delicious breakfast

loved our room which had a sea view, the breakfast was amazing and so was the beach house its self

outdoors lovely grounds and a great tree for kids to climb/play in

large shower facility plenty of parking good covid guideline adherence good wifi

wifi slow.

the wifi was a little bit unstable at times

easy online check in, excellent wifi

wifi didn t work

the wifi was very good - perfect for streaming netflix

free wifi available

car park available and wifi

painfully slow wifi during my visit

wifi signal was on and off,no 4g connection in the building

was hard to get for phone calls in the hotel, but there was wifi which could be used with ease, and it wasn't something that particularly mattered to us

wifi in our room

there was no wifi availability in our room.

the owners are extremely nice and helpful, wifi works great, good parking and the restaurant

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

the bar and other public rooms were well kept and clean

breakfast is outstanding and so many choices we ate so much we didn’t need lunch the dinner also

breakfast was quite nice

tim greeted us at the reception, bar and at breakfast, great guy and couldn’t do enough for us and other guests to make our stay

lovely gardens could been seen from the light airy lounge and bar areas with a terrace perfect for the summer months (it was february when i visited)

the breakfast was first class would definitely recommend this place to anyone looking for a short break

with lots of 'bear' references in the paintings and the ornaments everywhere including the bar and eating areas

gorgeous decor in bar & rooms,good quality cooking & food.

bar and waiting staff were polite and approachable

fantastic value as breakfast included in the room price - great spread of pastries, cereal, fresh fruit, juice,

amazing rooms, superb breakfast, great atmosphere and friendly staff. highly recommended.

we took our dog and there was lots of space still, well equipped kitchen

the bathroom and kitchen were really well equipped

the kitchen is not equipped as expected to cook

if you're planning to stay for more than one night, there's a kitchen area with equipment and bowls, plates, etc

a proper table and bench seats, a proper kitchen, great facilities for a shepherds hut

wifi was not great

wifi not working, but i believe it was a temporary situation.

wifi intermittent.

only fault was having to register email address for the wifi, with the expected but unwelcome spam emails received

due to rural location wifi is patchy

we had breakfast in there bar area , which was lovely fresh good products

bar and restaurant areas are comfortable and nicely furnished

lovely bar setting, comfy room

bar area was very cosy

great bar with nice seating

nice bar and close to lovely local shops

breakfast was very good and smiley staff were excellent

we had drinks on both nights in the salt bar and were looked after by a super attentive friendly bar tender marino

was beautiful and breakfast was lovely

the reception, bar and restaurant were also first class as were the friendly, helpful and efficient staff

wifi was poor, but used my phone as a hot spot

shower was very poor and wifi didn t connect in the room

the wifi signal didn t reach our room some times.

good location, clean, good service, great breakfast, good wifi and comfy bed

no mention of wifi in room

the food was excellent both at breakfast and dinner

a view from one window of some liquid nitrogen cylinders, a view from the other over the beer/kids garden

20pm on saturday night we were told we couldn’t have a drink from the bar as it was closing up

breakfast very nice

breakfast excellent choice

the breakfast was very good and a good choice on the menu

the food in the pub for both dinner and breakfast was great

the evening meal was very good as was the breakfast, the decor everywhere was perfect while the bar was a joy to sit in and have a late evening drink, lovely atmosphere

cosy bar area and lunch menu runs until late afternoon

breakfast, everything was freshly cooked and the service as throughout excellent, professional and

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a worry

dinner wasn’t very nice, however breakfast was excellent

dog friendly room, bar and restaurant

ev charging point in car park - main reason for staying here! (it's a pod-point 7kw)

dog biscuits in room an around bar along with water bowls

wifi was poor and no mobile signal

pool was closed, food was very average, room could have done with a renovation, wifi was abysmal

wifi working really bad in room

so often

there was no problem with wifi

the breakfast and bar meals are great

variety of cereals & cooked breakfast, cooked to request. waited service, not help yourself.

friendly people, great bar with nice dinner menu

) and the evening meals in the bar were delicious and very well presented

good breakfast

one examplee of her attitude, we asked why we could not connect to the wifi and she just said it goes over her head

free parking, good food, good wifi

logged into wifi to work which was great

poor wifi

wifi is a bit of a struggle to get connected so didn't bother in the end.

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

very poor wifi and service charge for bar menu

ly 50p which sort of makes it worse)

room service - tapas only on offer, absolutely nothing else

the outdoor pool is simply lovely, a well kept area with comfy rattan loungers

wifi didn't like connecting and was slow.

free wifi kept disconnecting

wifi was quite slow and login needed several attempts before connection was established.

wifi excellent and tvs have sky sports main event channel for live football matches

the swimming pool was excellent, free parking and wifi

breakfast was superb

breakfast was fantastic

breakfast was excellent and the staff were very friendly and efficient

breakfast, honesty bar and free cakes were a really friendly touch and well received

nice room,comfy bed,lovely breakfast,friendly helpful staff,well situated for all amenities.

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

the weather was terrible but the bar was full of people enjoying the entertainment singer shan̈non white

free street parking seasonal summer visitors locals use bar restaurant residential seafront position commodore hotel by green king dinner expensive ale pie

the food in the bar was good

evening drink in bar in a great atmsphere

breakfast at the weekend was a bit late for our kids

sunday morning breakfast was a let down not what waa ordered

we had a lovely meal in the bar area with our dogs on the evening

we could hear kids running up/down and jumping in the room above ours for over an hour at night which meant we

had thought that all our family would be sleeping in one room but in fact the kids had a separate room within our own little apartment which was much better than we expected

rooms were well appointed and spacious, breakfast was great, and the staff were very helpful

excellent location, charming accommodation and a superb breakfast - would stay again

with the best breakfast and tea rooms

the breakfast was fantastic and staff were lovely

staff very helpful, breakfast was

pity that the bar shuts so early.

bar after 11:00pm so if you go out for the evening you cannot get a drink

breakfast was cold buffet due to covid 19 but hopefully back to normal soon

i’d like to suggest more vegetarian/vegan options for breakfast.

both breakfast and dinner were great, the train carriage was a hit with the kids and loved by all

wifi is awful

was no mobile reception in the apartment which is fine as there was wifi , however we were unable to connect to the internet one evening

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

there was insecure wifi available for those who are not security

felt very isolated which was just what we wanted although the wifi was also excellent

the breakfast room, bar and spacious pub garden were a couple of minutes walk from the rooms

a suite, but the bedroom was smaller than my kids standard king size

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

the bar man on our arrival was extremely welcoming and very efficient with his service

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

wifi didn't work in the rooms, only in the lobby

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

) good internet wifi

also, the wifi was awful, honestly useless

the gym was closed, not advertised when booking

great location lovely staff early check in felt safe

parked on the road as not enough spaces and other people were blocking others in requested early check in which was accepted :) bed was comfortable soap and body wash was available in shower

good breakfast selection

there’s adult only spaces but milk and cookies for the kids

spa facilities

a criticism, just a personal thought, that as sadly we could only check in later, swimming pool closes at 9pm, shame not able to open slightly later as a swim before bed and after dinner

swimming pool, gardens

the wifi is not free

wifi is free

wifi wasn t in rooms and i couid let her the premium as my mobile data only worked in the evening

poor free wifi

carpark,excellent staff and service,value for money good wifi and good location for pubs and restaurants and bournemouth town centre 5mins

the bar & restaurant has closed down but that was a different company that pulled out when it

staff at checkin and in the bar very friendly

nice friendly staff in the bar & hotel reception

very good bar and restaurant next-door ud83dudc4c

bar and restaurant needs some rejuvenation

clean , good location breakfast is present , venue is modern and clean

ranat was very helpful. hotel was nice. lovely breakfast

nice bar not busy and had one pint was nice

early check in was appreciated and its set in a nice location just between bournemouth & boscombe

breakfast was a little cheap ingredients.

spa bath ,historiy of the manor house.

we had last been there was no staff on reception , the reception & bar is now at the sister hotel

spa bath in room not working ..

we were pleasantly surprised with an upgrade to the beautiful junior suite and a slightly early check in

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was an excellent modern touch to an otherwise originally decorated period room

was unable to connect to the hotel wifi and this was the most disappointing and sadly no bath but that was my employers fault for not

wifi could do with boost the tv kept loosing signal

good wifi

no fan in the room and it was very hot & the wifi didn t work and the window didn t open

decor not particularly clean the worst coffee i have ever tasted no wifi in the rooms food in the restaurant wasn t great scary small lift pool changing room in the

wifi wouldnt allow use on whatsapp

here it lists what is included, or so i thought, parking

could be better, not too many choices, wifi in room was very bad, theres no shower near swimming pool

tv & wifi in the room worked perfectly

good hotel - comfortable room, friendly staff, good wifi.

the breakfast was very good and the staff very helpful

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

the room was amazing. as was the breakfast absolutely delicious

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

breakfast was amazing with fantastic gluten free range

no wifi in the room it didn t reach up to the 3rd floor

wasn't told about the wifi and that we could use it

not so clean, small sink, not comfortable. bad wifi.

wifi did not work most of the time and when it did my husbands and i instagram account was hacked

wifi was good

also, why can't you do wifi in rooms these days

staff friendly, room good, wifi fast, very warm and the pool good

) and the double room i stayed in was comfortable, clean, had excellent wifi, lovely bathroom and over all very happy with my stay

was no wifi in our room, 307, and i had chosen a hotel particularly for free wifi, bringing my teenage

very poor wifi signal

no information sheets in the room giving info about fire procedures, breakfast, evening meal or wifi

of the usual information in room about wifi, restaurant, area, spa

wifi, balcony, minifridge

this time i had a chance to visit the queens hotel&spa

was advertised as a quiet space but the swimming pool, jacuzzi and steam room area was full of kids and certainly not a quiet zone

wifi good

downside was the wifi i could not get to work, but for one night wasn't really an issue.

wifi & breakfast

95 was very good value, clean, tidy only negative was wifi signal was very poor but otherwise good value for

wifi was a little weak in our room

was excellent, free parking, and convenient ev charging were great

outside pool lovely suntrap

great location had a bar parking

staff very friendly and offered us an early check in. free parking.

bar area was adequate, however could have been open late evening, without having to ask, however,

decor and furnishings. crisp clean white sheets nice touch with. wifi code in frame!!!

mixed blessing - we were told wifi was available on a range of networks but at our room we could not join the hotel's, nor any

everything i need is provided: good wifi, a clean room and ensuite bathroom, water kettle and the tea kit, and hairdryer

room was clean

free parking. well decorated rooms. clean. modern. good wifi. great location.

no cold water on the shower just hot one, wifi no working

om 15)

big room comfy bed free wifi

very near to where our son lives. not expensive. car parking included. wifi included

communication had to ask for the wifi code and read on website about available facility s at sister hotel but no information was

com) which apparently can’t charge for full expenses and half board option does not include kids meal at dinner

great breakfast, comfortable beds and free ev charging

efficient staff easy parking and ev charger

the bar was nice and relaxing and not too pricey, we had a couple of bar snacks which were delicious

of ev charger is not ideal

gym was described as mini, but it was much smaller than expected the cost of parking, it cost us

staff especially were lovely, and the breakfast was very good !

great staff, good food, ev charging available.

i didn’t like was that it had a gym but no swimming pool ud83dude2dbut other than that no

location and late check out if you are an ihg member.

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

lift was great for the second floor, bar great for a night cap

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

the lounge and bar were good to relax in, and we enjoyed playing pool, too

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

staff was great! wifi connection working good.

th guest towels) was a major factor and that the standard wifi was better than anywhere else i'd stayed played its part

no wifi in rooms unless paying extra but we would expect at 230

unfortunately the wifi didn't reach our room but not a major issue.

wifi only worked for a few hours during the stay. breakfast needed some serious improvement

there was no wifi included nor we extra kitchen services provided

parking expensive and no free wifi. could do with double glazing.

they are not alone on this but i never like having to pay extra for wifi.

8 a day is expensive especially if your charging us 5 a day wifi

the paid breakfast was not to are liking, had to pay for wifi which we didn't do

bar and restaurant was very cosy

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

the breakfast was fantastic and the evening meal at the pub was very high quality

positive, just we bit slow on breakfast service but ain’t we all :) i will defo visit again

fab environment, great room and breakfast

wifi was not working in my room .

could not connect to the free wifi l. reported to reception but still couldn t connect

wifi signal was pretty feeble anywhere within the hotel

position in bournemouth right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

the wifi in our room didn t work. room 305

loved the central location,generous room sizes,free wifi and free pool.

wifi was very slow, but i used my own internet

good wifi connection, perfect location

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then again to ask for the code for to pool area,

wifi in the room

struggled to connect to wifi

the breakfast, staff, wifi & location

wifi was ok, but could be better

wifi connection

heating and wifi

friendly and helpful breakfast was good value for money and beans are hot right to the end the bar was very friendly and easy to mix with the locals the room was very clean, plenty of hot water

breakfast was fine and they were quite accommodating with our indecisive kids

good selection of food on the bar menu, really good cooked breakfast in the mornings (excellent value for money) and very

an extra rasher of bacon, a tomato and a coffee adult breakfast was £6 more than the kids breakfast

location, helpful and polite assistant manager, lovely bar staff, accommodation perfect for us

wifi was poor

lack of a good wifi reception in the room

free wifi in the room, contrary to what it says on the hotel details

was in the annex and it didn't have wifi access, which was a little annoying, but wasn't too important for my trip

wifi didn t work in the annex.

we had a spa treatment which was very relaxing and the staff were delightful and did an excellent job

we loved the spa area and the

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

nice pool and gym and great breakfast

the spa facilities were excellent

family’s with kids etc, shocking from the hotel

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms unfortunately

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the person in charge

kids were put in the room on a different floor and staff were not accommodating of this

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

there was a bar open for us which enhanced our stay

very friendly , good nights sleep, a nice little gem ,the jacuzzi looks great and a well stocked bar if in a bigger

lovely breakfast prepared and served very pleasantly by donna

great bar with lots of drinks

i and my oldest son went to the bar at night

the welcome and the bonus of an early check in by the owner made you feel welcome

we had a room for my kids and one for my partner and i

rooms were spacious and appropriate, thought we would be sharing with the kids but they had there own room but in the same area, food was good and staff helpful and

as we travelled a distance to the area i had requested late check out as we had a night event to go to

adults 4 kids (12, 10, 9, 8) booked room for 6