safe free parking on own premises

were not given the wifi password upon check in

wifi didn't reach the bedside of our room so we had to move nearer the door to answer emails and

d of corridor).

the wifi wasn t great

bfast plentiful but no hot food/hot drinks good family run hospitable, fulfilled req for room loc wifi fast, 10 mins from sanctuary quiet street, dinner did not have a

wifi worked well

poor wifi

there was no heater and no wifi.

wifi was intermittent and complex , could be simpler and better

poor wifi and receptions not well for customers

the apartment is rather small but clean, modern and well equipped

the fact that there is a private parking behind the building is a good plus

it says, free parking but the parking area was full

was quite central only a few minutes to the town centre, off street parking was a a real bonus

great to have on-site parking and a lift

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

near to the train station and good wifi

wifi was available and was staffed all the time.buffet breakfast was great.

wifi , good breakfast early available, secure and spacious parking, attentive staff,

location and breakfast

i found no bed bugs and the wifi was working very well during my stay

wifi is not very fast, difficult to connect

inly shampoo) poor wifi service...

wifi connection was very poor unfortunately.

the wifi is extremely poor. we were oft out of internet.

the wifi is very slow

the hotel was spotless the staff were fantast8c great wifi overalll very positive stay

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit spotty at times, but this wasn't a big issue.

the wifi was a bit slow sometimes.

wifi did not work and reception did not help. room rather old and basic

working wifi.

no wifi in the rooms but wifi in the restaurant and bar which was good

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

we didn t get wifi connection

wifi internet quality

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

parking possibilities in front of the hotel are limited

free parking outside the hotel

wifi connection on the last floor the 4th the sign doesn't arrive good

wifi in the room

poor wifi connection

in my room, the wifi reception was very poor. in fact it didn't work.

no wifi in the room.

ok so there is no wifi in the rooms but on the first floor

the room and staff great, everything worth it. only there was not wifi

wifi never worked lift stopped in the middle twice ; bit scary ; lift switch need a punch to put it

is no wifi at all and they lied to me that they provide wifi

the heat didn't work in our room and wifi was not throughout

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

near the train station, breakfast, rooms were clean and decent size

the added benefit of secure parking made for a very pleasant stay

lovely french breakfast

breakfast was fine

there is no parking garage per se, but you can park on the street in front of the hotel

good wifi connection

early check in.. professional and helpful..

nice bar excellent service comfortable room staff very helpful

great welcome. nice little bar with large flat screen tv.

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

bar in the main lobby

close to lourdes station and church. friendly staff. clean room. bar service

very clean, comfortable and good continental breakfast

there could have been a little more for breakfast e.g. some ham and cheese.

breakfast is self service in the dining room which guests can use to store drinks and food and to

continental breakfast fresh bread delivered each morning

i booked it said parking and as i was travelling by motorcycle i was disappointed to see only on street parking when

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

close to el grote de santa bernadette, close to public parking and restaurants

does not have private parking

parking space available

location was good for visiting sanctuary. free parking outside hotel

pay parking just outside

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

very clean plenty of towels quality linen fast wifi and the pizza was amazing

location, breakfast included, big room for 3

good breakfast and value dinner options. close to sanctuary.

very flexible good and nice place location is good good breakfast

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

very nice, friendly and accommodating, minor language barriers were overcome successfully

the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles at all gave me a feeling that i were

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

the wifi was so bad breakfast was so limited

wifi rubbish

all facilities worked well except poor wifi in the room

noisy neighbours in the room next door to us. wifi didn't work on the 3rd floor

poor wifi in the room.

staff were excellent and very helpful, good wifi and great location

wifi worked well on the first evening, on the second we had some problems

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great service in every possible aspect

the location is perfect with its own in premises free parking

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

breakfast, view from room balcony, comfortable bed, room service.

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

friendly helpful staff comfortable bed room service available

lovely hotel close to everything, breakfast super

they even gave us a packed breakfast since we were leaving early

welcome and very early check in

location, parking in property

secure parking.

friendly, family run hotel, very welcoming, off-road and secure parking, good breakfast to begin the day, convenient to shops and cafes and an easy stroll to the

location, nice to have free parking in the property, restroom in good size but needs

no kettle in the room, the wifi was poor, all the religious symbols.

wifi was not good

clean kettle and strong wifi

wifi is bad no signal in our room . air conditioned is not working.

good wifi and very good value for money

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

wifi is not working also very very slow hot water.

good wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

cannot connect with the wifi

were very helpful offering advice on everything from best place to park to helping set up wifi

breakfast and dinner were good value

basic breakfast

could be better breakfast choice

breakfast was the same every morning

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

the selection for drinks menu at the bar is small. balconies are very small.

nice reception and hotel bar area

were all lovely, reception, bar and breakfast staff

also could do we tea facilities in the room, you can go to the bar and get pots of boiling water etc to make if you have your own teabags but have to carry up in

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

room modern, location, wifi

poor wifi connection

wifi was not useable

convenience, free wifi

hmm internet wifi was on and off, not sure why

wifi

smell of drains. poor wifi. didn't like bathroom off bedroom. wasn't convenient for everyone.

no wifi in the room. had to go to hallway to connect. good wifi in the lobby.

wifi. the room wasn't done perfectly.

hard to access wifi

sadly the wifi also did not connect in the room

i searched for wifi and

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

rooms were so tiny and not very well cleaned, the wifi didn t arrive to the rooms

wifi access was very limited.

wifi no good

wifi is a bit hit and miss. needs better pillows

there was no internet wifi for 4 days

- very weak wifi - the sofa bed in the 4 person room wasn't comfortable to sleep on

the wifi was awful and very unreliable and slow

wifi poor on higher

wifi worked

wifi was poor.

wifi is good and we had no difficulty in connecting

poor wifi internet

the wifi was terrible terrible terrible

wifi service was poor when we asked at the reception we were told it was broke but when we asked

there was supposed to be a wifi but we had no signal in our

a/c and wifi in room poor

wifi network was poor

no tea & coffee making facilities in room, wifi patchy at times,

friendly helpful staff,wifi, parking, meal plan

the wifi in my room did not really work, as the signal was too weak.

excellent - especially frederick who was able to deal with all our queries, mainly relating to wifi, which we couldn't get to work on our phone

t much choices) a lot of groups that made a lot of noise wifi very

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

wifi

no proper wifi

everything was excellent except the wifi is slow.

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

or little french speaking staff

r and reception)

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

hard to find phone signal and wifi is not quite good.

qnd towels, comfy bed, very good wifi

very, very poor wifi

connection problem with wifi

terrible wifi, terrible bed, tiny bathroom

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

wifi was quick

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

bartender very rude and not accomodating

the bar area is disappointingly small

the bar area and restaurant is beautifully decorated our room,

the bar and restaurant are exceptional

wifi is excellent

the wifi practically unreliable

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

the wifi in 632 was awful

close to the domaine, air conditioning and good wifi

wifi inside the room is very slow.

wifi was good

room was noisy and wifi was unavailable in the room

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

no bar food either

was clean with good wifi connection

the wifi was not working in our room

the strength of the wifi in the room but it was excellent in the lounge.

poor wifi

maybe the wifi could be password protected as it is open.

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

my room smelt of damp, it was not cleaned for two days, and the wifi did not work in the rooms.

good french style breakfast. nice staff. good wifi. reasonably priced.

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

) the parking is free but 400 meters away and all up hill

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

get a higher floor for wifi

wifi as terrible in the floor i was on

wifi was patchy; sometimes no signal. tv does not work

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi should be in all rooms

no fan, bad view,bad wifi

wifi, no fridge, no safe box, no toiletries

off heater was okish but i still felt really cold internet connection hit and miss so was the wifi

poor wifi

wifi signal is weak

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

the free parking is also a plus

parking available, very helpful employees.

safe parking close to the hotel

wifi was horrible. we were on the 7th floor and could not connect.

right in the heart of lourdes, not that great wifi otherwise perfect!

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

wifi was a little hit and miss in the room, but fine in

wifi didn t work. tiny rooms

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

helpful staff and parking included.

friendly staff, great location close to everything, parking, pet friendly

parking was tricky but staff did everything to help

the free parking was a brilliant added extra too

wifi signal wasn't extremely strong in my room

excellent location. very clean and beautiful decor. comfortable beds. excellent wifi.

wifi wasn't great.

wifi was really slow, can be better

wifi was very slow

wifi connection is very poor non at all inside the room

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

wifi wasn't working, didn't have oven and hair dryer. bed was noisy but big and comfortable.

had some issues with the wifi. the staff helped us out and thereafter worked fine.

reception and were told that we had to remove all our security settings in order to access their wifi

the wifi is good

intermittent wifi connection even inside the room

clean, good wifi, good shower pressure

the wifi is excellent in the entire hotel specially in my room

very good breakfast. staff helpful. central location. free car parking and free wifi.

credit card payment was out of service. wifi out of range inside the room.

th wifi was very poor in the

the room was clean, the common areas were properly looked after and comfortable and the wifi worked well

perfect location. the sheets were clean. wifi was good.

the facility is beautiful and the beds are comfortable. the wifi is strong.