it had a decent free breakfast & pool

breakfast selection was good

breakfast was excellent and the beds were so soft and comfortable

the breakfast is wonderful, and it's the first time that i've seen here in theus the breakfast manager

it was clean. the staff was nice and they served a full breakfast.

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

the parking lot entrance was awkward. the only usb port near the bed had no power going to it.

well lit parking and generous width parking

small room, inadequate parking,

tight parking

hot tub the pool and the view the fire pits and the picinc tables and the staff was very friendly and

breakfast was decent for grab & go

nothing special the hotel seemed fairly clean did not get to check out any of the extras like the fitness center of the pool

not impressed by the breakfast but again, understandable because of covid protocol

love the indoor pool and hot tub

arrived at hotel from the casino around 2am

staff, service and cleanliness above my expectations, wish pool was open longer, we fished all day and it was great coming back and seeing smiling faces and

pet fee seemed a bit steep for 2 well behaved clean dogs

booking.com didn't mention the $30 pet fee. i feel like they should reimburse me.

yes, there was a fire in, what i heard, was the laundry room where the lint caught

not a huge issue for us but not a good thing for someone with kids

it was disappointing to plan on breakfast for kids at the hotel and not even have drinks for them--not even a pitcher of water

the breakfast was good

property was great , the rooms were clean the staff was very nice , the breakfast was tasty

the three reasons i booked here was the pool for the kids, the hot tub for me, and the big breakfast

no parking and tv didn t work

we needed up parking at opposite side

part of the parking lot had no lighting.

clean, quiet room. convenient access just off highway. easy parking. decent breakfast.

they definitely could use more parking spaces

we had the loft spa suite which was fabulous

in room gas fireplace & soaking tub in our spa suite was excellent

with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails

nice breakfast

100 year old lodge it was like walking back in time excellent breakfast

breakfast just ok. restaurant not open. not clear there was no ac

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

the breakfast buffet was perfect

extremely clean, high quality toiletries, soft beds, spacious, parking included in resort fee

location is great, i like the valet parking and the ability to text for service.

after exciting parking garage took another 30 minutes to find out how to get to elevator for rooms

the parking deck had holes in the concrete. kind of scary

long walk from parking deck.

breakfast could offer a better selection.

breakfast was good too

it was next to the casino

i enjoyed my stay an the breakfast was ok

the room was clean ant it's right across the street from the casino!

it is located just across the street from the casino which could not be any more convenient

convenient to the casino and easy check in and out. very helpful staff.

the close proximity to the casino

breakfast was great!!!! location very close to casino....

excellent location to casino! walk across street!

the pet fee was too high. pet fees should be mentioned up front.

$25 per day pet fee was not advertised. we felt that was excessive.

location was great. $25.00 pet fee was great.

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

no mention of pet fee that i saw while making the reservation

quiet , and just what i needed for couple days , comfortable , friendly staff good breakfast

the breakfast choices.

pictures showed a grill or two near pool and there wasn't any grill and the breakfast pic showed waffle makers but nowhere to be

quiet room very nice clean great pool and location

check in and out easy .everything was clean and very good breakfast

the breakfast was good! pool and hot tub was great!

breakfast was over at 9:30 and we missed it. we were up late the night before and missed it.

pool was clean and great

please add breakfast sandwiches to your menu. we could simply microwave them. thank you.

would have liked fresh fruit for breakfast.

great breakfast despite being understaffed

the hot breakfast was a delicious surprise

customer service, breakfast, location

very clean room,bathroom etc. excelent staff,terrific breakfast!!!.

breakfast staff were terrible even though they were busy they took the time to help

wished there was at least a continental breakfast included there

wish they offered some sort of continental breakfast.

and very uncomfortable, the staff was not at the counter twice when i went to the lobby and no early check in on a sunday at 3pm

no small breakfast area. 25$ for one for breakfast. not much for kids to do.

quick and early check in, clean, large rooms, staff is friendly

i think the carpet needs to be clean or replace and i wish that they would change their breakfast bar like some bacon grits

the free breakfast was very good and the breakfast room was large and nicely furnished

we had a clean environment and very friendly staff! the breakfast was soo good too!

great breakfast

we did not take advantage of the breakfast

it was a great value and my children and grandchildren enjoyed the heated pool

the pool area was amazing. we loved it!

jacuzzi nd pool

whirlpool tub was awesome

i just wish that it didn't say there is a heated pool because it's indoors but not heated

free breakfast and coffee was great

small seating area next to swimming pool could use upgrade

smoking area directly outside main entrance (smell blew in), pool closed too early (10)

the pool wasn't available.

the breakfast buffet was excellent also the elk came through for usright outside the window!!!!

no breakfast and the hot water was barely warm!

the only breakfast option was cereal.

no breakfast.

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

early check in

could use alittle more lighting in parking lot

parking was well lit

clean and comfortable, plenty of parking, decent hot breakfast.

i trust hamptons for their quality, safety, free parking, and customer service.

getting dated and the pool was listed as closed for the season. on july 8th..???

there were not a lot of food options for breakfast.

time staying here and i must say even though there was no breakfast the room was nice and clean

the breakfast was very good and the lady that was managing the kitchen was top notch and on top of it

the breakfast was fantastic

we had to drive to the lobby area for breakfast

breakfast was just ok

when they ran out of milk at breakfast, they gave me more

the pool was to cold for our 2 year old granddaughter and myself

the pool was closed and the restaurants closed early.

not partake of breakfast but did look in to check out cleanliness

alittle more variety on breakfast, with their hot food. maybe add danish or donuts

clean, cost effective, and good location. nice pool.

love the view, the balcony, the maid we had, we wish there was a better breakfast, but still a great place to stay

also the free breakfast was pitiful

breakfast was just muffins, coffee, and juice

) ample parking space very clean room and bathroom free

beds very hard. should be easier way to get off porch down to river. parking is very very tight.

,coffee pot,and parking in front of the door to our room

trash, beer bottles/cans and food was strewn about in the parking lot

parking is too small for the kind of rigs that we show up, but the owners where very helpful on the

very small breakfast, few choices.

the pool was busy and well kept

have more coffee pods in the rooms while covid keeps breakfast area closed

enjoyed the pool too

they just didn't have continental breakfast

two families with 5 kids between them

the room was exceptionally clean and close to the casino and other tourist attractions.

we have 3 small kids ages 5 years, 22 months and 6 months and even

clean room, location was great, pool was very clean, a great affordable price...great visit

i could easily hear the kids next door

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

didn't use room service or kitchen facilities, so i can't really comment on those

when booking it didn't note a pet fee and they tried to add that

there was a full kitchen and a jack and jill bathroom

like parking close to the door

beds, good water pressure, common fire ring to share stories with other visitors, parking for motocycle trailers very secure and safe vibe

only one parking spot in front of each room

everything was great / parking was a bit tight

parking is a little cramped with a bigger truck but can be worked out

decent breakfast

the breakfast was nice. lots of options and staff nice

clean, staff very friendly. breakfast provided.

breakfast was good but the best thing about the trip was that it was close to everything

didn't go eat breakfast but was thankful for the coffee in our room

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

property is in need of upkeep and updates. laundry facilities smelled damp and musty

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

it has laundry, a hiker box and is close to amenities.

pool and spa were great

indoor pool

we had to call the front desk and they sent the laundry girl up and not a house keeper to

we enjoyed the pool and the attached, screened in porch

the spa tub was broken! the drain should be fixed with at new stopper

great location within walking distance to restaurants, miniature golf

saw a playground and pool that we’d love to experience in warmer months when we hope to return

the common kitchen area where breakfast was served, was nice, but underused

kitchen didn’t have any spoons

had a large room with a kitchen

only thing, little more fresh fruit at morning breakfast

room could have been cleaner. laundry room was gross.

the pool was very nice

the pool was cold but said it was heated and pics shows free weights in gym but nothings in there like that at all

one thing that was not available at the time of our stay was a guest laundry, unfortunately the replacement equipment had not arrived

pool was also closed due to covid

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

loves the grounds pool and creek very kid friendly

nostalgic motel with clean rooms, pool and laundry

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

parking at times, if you want a waffle your gonna need to be assertive because they are popular

we don't have a problem with the motorcycles, but sometimes they take up extra parking spots

well lite parking lot

needs motorcycle parking with shelter!!

they need more parking

the pool wasn't usable and toilet lid was broken. other than that everything was great.

pool water cold

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

pool was closed.

we had the pool to ourselves most of the time! my kids loved it :) comfy beds and clean rooms.

kids left unattended all night in the room next to us. loud all night

there was a bunch of kids in the hot tub so we couldn't get in it

more options for breakfast, like sausage/bacon and home fries.

cleanliness and professionalism from the staff. good breakfast too

the pool is nice to have and has sun almost all day, and the next door diner is convenient and good

was friendly and helpful, the room was clean and the bed was comfy we are loved the pool and location would stay again

even though it is winter, the swimming pool located outside and in front of the motel and right next to the road looked green and just not

the pool was enjoyable and the grandkids loved it

pool a little to cool for me bit granddaughter swam everyday.

the pet fee is very reasonable

rooms 8 an 9 have full kitchenette in them an r very nice

the room with full kitchen. the comfortable beds.

the kitchen wad fully equipped to cook

great thick towels, very clean, all kitchen utensils you need was available, very accommodating, everything you need for the fire is

fact that another patron hit my car in the parking lot

small parking lot and half of it is reserved for the mini golf business

a nice place to stay easy to get to good parking nice people rooms were clean beds were

i would like to have covered parking for motorcycle

small parking lot but motel staff accommodated well

the room was good but the laundry needed to be washed more

is great for kids and adults

kids love the indoor pool location was great

clean, nice rooms, pool, hot tub great, great location, and breakfast was good, no complaints

very comfy beds, nice colors. nice indoor pool. great breakfast.

it is a golf resort

when the golf course is ready this place will be great.

the housekeeping crew at golf view was fantastic

perhaps ask for an extra trash bag at check in - and then go and enjoy a round (or 2) of golf

the grounds were all dug up to restore the golf course

the front desk staff is amazing and the wine bar is definitely a place to stop

wine bar was excellent

is excellent, proximity to quick casual dining, on site laundry is spacious

vey comfortable and had a seperate sitting area with a 2 tv, coffee bar and mini fridge

loved the grounds and the tavern and the elevated kitchen

also, the kitchen plates and utensils were pretty cheap

newly renovated cabin. had everything we needed. clean and modern. nice bathroom and kitchen.

love the cleanliness, newness and amenities in the kitchen

only bad thing about this place is the parking lot

tub wouldn't drain. toilet bowl kept running. parking lot steep.

parking was limited

the office and the parking lot were very clean

parking is limited. amenities could be upgraded

easy to find, plenty of parking, family friendly.

plenty of parking

parking around the facility was very convenient, and the lady that checked us in was very humorous

ease of parking

clean, great staff, great location. safe parking.

well lit parking lot, felt safe

paper thin, and faced the parking lot

not just a parking lot like most hotels

i especially like that one of the franklin hiker shuttle stops was in the hotel parking lot

parking lot is small

the property was clean and had a nice indoor swimming pool.

a new facility , ice and vend every floor, very comfortable king bed, friendly team, got a early check in, breakfast free in morning, allowed me to stay while i waited for my ride

location, indoor pool, incredible staff, the place to stay in bryson city.

they managed an early check in which was very appreciate as the weather was iffy

we enjoyed the pool and hot tub

the pool needed some tlc

laundry room available

tv only had about 10 channels ,the air conditioner needs replaced, also wish the pool would have been

i liked the location and the kids loved the pool.

was no steps to get out of the pool

the parking was a little tuff but not too bad.

at first parking was a problem

the parking was a little crazy, but not so bad. the staff were very nice and helpful.

parking is a little tight, but i have a small car. so, it was ok.

the only thing wrong is the parking lot. it is a one way.

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

she said they were remodeling office and working on having breakfast for customers

was no breakfast

didn’t get breakfast which was ok . the location was ok .

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

really friendly and even allowed our family who wasn't staying there to use the pool

pool was chilly.ud83eudd23ud83dude02

pool nice and clean rooms very tastefully decorated

the pool could have been cleaner.

pool was clean, chairs provided

were in a 100 level room on the main floor across from the pool, and the amazing view, and rocking chairs

i was there for a golf tournament and i really enjoyed my stay

we did not partake in breakfast so cannot say anything about that

no pool

was ok. nothing special. adequate for breakfast.

too busy sitting at bar and having drinks with other guests i would assume

restaurant and bar staff made us feel as though they resented us

paper in room would have been nice so i didn't have to write note about water on mirror w/soap bar for housekeeping

the bar was unique

restaurant and bar very nice, food very good, very comfortable place overall.

the family enjoyed the stay. 11 and 14 year old loved the pool.

has a pool and corn hole boards but the pool closes at 8pm and they also put the corn hole boards up at

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

the pool stayed open later

were the problem change wording to say there is a pet fee not that there may be a pet fee

up and met my 2 brothers to play golf

00 booking fee, plus the pet fee had gone up

patel flashed me a post it note that showed $50/pet fee

there is a coffee/wine bar in the lobby

we loved the little wine bar and coffee bar in front

it would be that the light in the mini bar fridge was a little brighter than i expected

they have a small bar on premise and outdoor sitting areas and a firepit

welcome by turning the lights on in the room, proving a s’mores kit, free and a paid coffee bar, banana bread and a wood burning stove in the lobby

do to covid we did not utilize the breakfast.

for the times of covid the breakfast was most appropriate.

we loved the balcony, comfortable bedding, beautiful wine glasses in the room, great continental breakfast and cozy lobby with the fireplace

breakfast was continental with delicious bagels

we enjoyed our stay and our furry kids were pampered

the gym was fantastic too

my kids just had scrambled eggs and french toast

breakfast was boxed (thanks to covid 19) didnt know what to expect but it was very good & filling

everything was great but it could benefit from an indoor pool.

great breakfast, which is included

close to food in waynesville nc. played golf at lake junaluska course; course in good shape.

no pool on site, no microwave in room

before reservation about pool was told yes but when we went it was closed for the day on a saturday

00 dollar hold on my card pool is not free and on a sunday they shut down the pool for a private

breakfast ends at 9 and there is no pool available.

everything. the bed was comfortable, the view was great. breakfast was good.

the breakfast was very limited.

only complaint, and it’s a minor one, is the breakfast offered

clean rooms,breakfast,elevator,geat staff,everything

continental breakfast, cleanliness, friendly staff

was amazing and will come again really soon the pool was clean every one was friendly and i love the horse back riding my kids had a good

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

restaurant and bar were closed for the season

it would have been nice if the bar and restaurant were open but we were just a few days early.

there weren’t enough seats at the bar (which is where we had reserved our seating) so they just stating walking up and down butting

the breakfast wasn't appetizing.

i am allergic to milk and there was little in the breakfast that was dairy free.

my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink several times

while my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink

very clean and quiet; right off the highway; quiet pool; comfy bed; big tv.