a pool in the hotel room was wonderful

room service was the worst, on the first night we ordered a bottle of wine and some french fries

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room and no one ones those

the rooms were spotless and the pool was relaxing

cold pool

the hotel had a wonderful restaurant and spa as well

spa service next door a bit pricey but nice amenity

a lovely view, nice pool area, good restaurant and service.

nice, cozy and clean, parking lot & pool

quiete, nice garden with pool, we also liked the patio with dining area

fact that the water in the pool was not warm enough

nice green spacious outdoor pool area

the pool was dirty

pool was great, didn t get a chance to play golf.

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

spa only single, costs to the restaurants

beautiful installations although currently building the golf /spa area

scenery is beautiful, the service excellent, the spa is very good

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

the woman at reception was warm, welcoming and they offered valet parking

even though there is valet parking, you can create a traffic jam in just one minute

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

bar with fireplace was also nice, service in the restaurant - perfect

the people were very helpful and even once did our laundry for us for free

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting a price that is

are no spa services on-site

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

parking lot definitely needs lots of attention, without having to mention that if you have a full

nice spot for parking

having parking lot is a incredible pro, it is missing a valet parking assistance

the location was great since it s within 10 minutes walking to downtown and it had ample parking

convenient parking place

the hot tub and pool feel a bit grimy.

pool area and friendly personal

facilities, pool, etx

the pool and the restaurant, both were amazing!

good location, friendly staff, on site parking

beautiful views and the pool was great for a family with children

there is no room service, good luck with the new project!

we did not have breakfast

rooms are situated by a pool and other people partied late at night

the service was great as were the bar and restaurant

beautiful rooftop bar with a nice pool with a view

great for kids, many activities to do. great, great staff! food: amazing! great spa.

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

pool

impeccably clean room and swimming pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the pool is great and the breakfast is really good

it includes parking as well for free

here is why : - it is quiet - the rooms are warm in winter - the swimming pool is well heated - the breakfast is fantastic - the price outside of weekend is fine - the staff

the heated swimming pool and excellent fitness center

extraordinary food and place to enjoy breakfast. by the gardens and pool

too hot, small room, you can hear everything in the rooms near the pool

pool is not heated

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

have a nice good looking pool but we didn't use it

the water being cold, the pool is very clean and a good size

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

no elevators for baggae or valet parking services

there was plenty of parking

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

parking is not an easy task

might have to climb several floors from the parking lot

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

the kids enjoyed the swimming pool and the food was good quality

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

very kind and friendly staff, large pool

it is open), flexible check-in

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

no sauna, no swimming pool for adults

great food, pool and service

spa closing at 5pm does not make sense

my room was quite far uphill from the restaurant and swimming pool

i visited the spa and had a facial and massage which were both excellent

wifi and the facilities worked very

location and free parking

elevator).

friendly staff, good value for money. private parking

parking was secure and in front of the hotel in a locked area

room to cold, limited parking, no water pressure in shower, stairs too steep

parking was a little akward.

i believe parking is offsite but i didn't use it, took cans and buses due to the fuel

parking is almost in front

appreciated the indoor parking, though positioning the car on the lift was tricky

sically just tea or coffee, orange juice or plate of fruit, and toast with butter and

the playground is well taken care and it is safe for little kids to run around

a lot of space for kids to play

there is a room for kids to play. the staff is helpful.

was a swimming pool and restaurant