rooms with a decent shower, friendly staff, cool breakfast changing every day, at the food court which also has ceviche and friendly staff, small

the laundry facilities don't work

definitely wasn’t warm and one day we were left waiting for breakfast for 35minutes as we were forgotten

free breakfast is nice, including coffee

great location, friendly staff, breakfast.

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

staff are helpful and friendly breakfast was great large room

breakfast was great

the location was good with beautiful views of the lake. the breakfast was excellent.

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

located really close to the main pier / water front where all the shops are and parking space included for our car

liked the traditional breakfast

really enjoyed their typical guatemalan breakfast as well

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended at 9:00 am

loved the temazcal and the breakfast

super clean / nice breakfast / friendly staff / lovely garden

loads of shops nearby, parking on site

parking access

the room was spacious and the parking was great to have.

loved that the property had parking space and was in the middle of the restaurant/nightlife area

the location and the room anddd the laundry

if you are going in your own car it has parking and the staff is incredibly friendly

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

parking

very nice hotel, very good gym, excellent breakfast, magnificent roof top, very friendly staff

location pool staff

pool was honestly too cold for swimming but not much they can do about that

swimming pool, sauna, jacuzzi, free water

pool a bit dirty

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

beautiful and very clean swimming pool

hotel has amazing amenities including a jacuzzi, dock and tiny pool

pool was tiny

the ‘pool’ is alot smaller than it looks in photos

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

so beautiful to sit down at the bar and look out across the lake

great hostel, very nice staff. breakfast is amazing !

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

amazing breakfast, location and vibe

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

hotel has a beautiful view, pool, and gardens

pool water was extremely cold

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

good pool and access to the lake

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

parking was unavailable during my stay

location, views staff and secure parking.

the ease of parking was also great

although i was charged the extra the room service did not respond, because there were left only towels for one person

nice pool and gardens

their is no eco pool

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

pool was chilly and a bit small, but it was never crowded so worked out

the gardens are lovely and the small infinity pool was a nice bonus for us

the staff was helpful with setting up a jetski rental for myself to take my kids

they did not have room service and were not flexible at

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

the property it s fantastic! gorgeous garden, pool and a beautiful view!

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

room service was also not good

parking of our car was not in the hotel, but very close in secure parking, for free

parking is included, but it is about 2 blocks away

the hotel offers free parking, which is a block away

parking is around the corner in private lot

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

breakfast was fantastic

and wifi also seemed to turn off

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

the breakfast was humble

lot of natural light, silence,comfortable bed, towels and strong wifi

location is good within panajachel and parking is straightforward and included

lle santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

easy parking

staff made checkout and getting our car from the parking lot a lot more difficult than it should be

parking is a little cumbersome

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

very well located and it has free parking.

parking with no access at this moment, municipality repairing the street

parking was kind of tight

lack of adequate parking

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

staff we had were super friendly and even organised a take away breakfast for us

breakfast is delicious

where else can you get a bed for 6$ with breakfast included

parking inside of the property, not enough soundproofing in the rooms.

also, parking was included which was great

were all very helpful plus the location was excellent with very secure parking

the parking

location, parking available and good service

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

balcony room costs a little extra and just looks over a parking area

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

free parking was available as advertised, and breakfast was included

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

great breakfast

comfortable and quiet. breakfast was delicious ud83dude0b

the room was large with a kitchenette

breakfast was delicious

parking far from hotel

parking. it was difficult to get the car down the narrow road.

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

parking is included on site, but the path to the hotel is very narrow

parking - the hotel is found down a very narrow corridor that can barely fit a small car

the location was the best thing and the parking help me a lot

parking was provided which felt good

in the city, the cristobal colon bus station, the rooms are suites, spotless clean, and the breakfast here would be worth paying more than $15 for with waiters service and menu- not just a

the pool and breakfast were very nice.

my room was good equipped, hot water in shower, nice breakfast

breakfast, lunch, dinner and laundry available

) * we enjoyed the free teas/coffees, and the chance to use the kitchen

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

hostel offers reasonably priced japanese food, laundry and even printing/copy services

they allowed us to do an early check in

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

view, easy access to lake and boats to go to other towns, parking was great; restaurant on site was yummy

perfect shower. nice view of the lake. private parking. nice park and pool.

there is parking at the hotel

easy parking

bar next to pool that serves best margaritas ever (thanks to christian)

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

prices at the swimmingpool bar are fair

we loved the views from our balcony and the many pic opportunities at the pool