breakfast was excellent location is good near various restaurants and shopping areas, the whole

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

i was also able to use their gym that is very convinient to use

reception staff are very nice, we loved to be offer late check out for free

slow in plowing parking lot after a snowfall

location, car parking, and wifi

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

staff was nice and helpful especially drew free parking

location is great, very close to highway 401 hurontario exit and it was easy to find parking

kitchen supplies

it's makes me feel at home especially the kitchen, the bathroom and ironing etc

location designated smoking area trash room laundry

i like the small kitchen area and room is fresh

on the hallway from other room’s cooking ,and the room wasn’t clean, the broken vending ,and laundry machines really stop my steps

was surprised that there was a fee to park in the ground level open parking lot

quirky elevator, limited parking

theres free parking , a pool and a gym

easy access to the 403 and 407, making trips to hamilton and etobicoke easy, with plenty of free parking

fast checkin and checkout, good parking lots

new facilities and good breakfast, spacious suite.

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

the breakfast was ok

kitchen and room were super clean

plenty of amenities, clean, and friendly service. the breakfast was excellent.

i travelled with kids

the pool was cold and needs to be heated

did not use pool but appeared spotless as well with good water quality

be better if they extended the breakfast to 10 am during the weekdays

breakfast was good and pool was good for the kids

they have fully equipped kitchen

pool very clean

large room was very nice, the kitchenette and spa bath were a plus

with the covid 19, it was hard to have the breakfast. that we would have liked.

layout of the room is perfect with small kitchen, small table, living room

great room, gym, pool, hot tub breakfast and the people working here make it even better

the pool and gym facilities are great

great value, tennis courts, lil gym i think, nice pool

had pool and gym

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry, costing us $12, and a couple hours to complete

on,y one elevator and parking lot under construction

we liked the accommodations, service, cleanliness, location, parking, and price.

it also had a nice indoor pool, and parking was free

breakfast, quantity but not quality. parking can be difficult.

the staff were superb, room size was spectacular and parking was beyond my expectations

staff was polite , they had starbucks, the gym was awesome

cleanliness front desk staffs elevator quietness bar pool gym

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so busy sometimes

they had so many kids there seems like i was back home

great location, clean pool area, and large rooms

very nice place. great start. really enjoyed the pool and hot tub!!

great pool and gym

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

kids screaming up and down the hallway late at night....

staff at the bar ( 2 ladies who have been there for over 30 years)

the breakfast was very good. we ate all our meals there because kids ate for free. love it.

in the hotel business in dubrovnik, croatia, i always focus on breakfast, bed and bathroom when evaluating a hotel

and bar was not open :( breakfast buffet not available weekdays :( only weekend

would have been nice to include breakfast

good breakfast great personal comfortable and clean

breakfast is below average. not much entertainment for kids.

pool too small

staff were friendly, breakfast was great

we had a good experience, kids had fun, swimming pool was good

i wish the pool is bigger.

overall the staff were pleasant but the kitchen staff were the best

clean, modern, workout room, pool, free breakfast, comfortable bed.

laundry procedures, not customer friendly.

clean with all facilities, good gym

there’s a pool, gym and water refill stations across the hotel

clean, pleasant, easy parking, shuttle.

location staff room parking checking in and out was express thank you

plenty of parking

lots of parking

parking was adequate

free parking on site

to much truck driver in parking lot stand watch other ppl all desi

getting out of parking lot. traffic was busy

big room, free parking, nice staff, great breakfast, clean room and bathroom.

good location, free parking and easy way to check in and check out

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

was a great experience from the staff to the cleaners of the hotel the parking lot everything is just great an i love

parking when we paid for parking for 10 days

parking lot is very tight. i barely could open my door beside the next car.

parking was limited due to a late night function in the adjacent banquet hall

the staff were friendly and the property had free parking

staff was friendly and helpful with parking

was good, parking was easy to access and the facility was modern along with a good comfortable bed

the parking was is a bit small and 2 nights there was a bus taking most of the parking lot

there was free parking on the

hotels very clean the pool was very clean. the front desk was very very professional.

the pool is very small.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

the pool.

laundry facilities were complimentary

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with ill-fitting

small kitchen table and two chairs

clean with kitchen

access to laundry

kitchen without any amenities

noisy at night. kids running up and down hallways. room next to me had a lot of noise.

breakfast is included, but you have to wait staff to prepare some items (bread, bagles etc

the kids so noisy next room

one time there was a rotten potato in breakfast

i can make that would have made my stay better would be an upgrade to the coffee on offer at breakfast - it was sorely weak and lacking in flavour and 'punch' for anyone who needs his coffee

need more handicap parking

free parking which was great

clean hotel. free parking. close to the airport. nice and helpful costumer service.

and free parking, close to restaurant within walking distance, easy access to hwy 401

close to airport with free shuttle and free parking.

the parking lot had plenty of space

room was tiny and it was facing the parking lot so we didn t get a good sleep , also the ac unit wasn t working properly during a

was literately 3 cars in the parking lot and 2 of them were ours

ample parking and a super easy check-in

the glenerin was very easy to find and the parking

blinds on the window didn t close all the way and the parking lot lights were shining into my room at

parking was easy and location perfect

pre-sold all of their parking, so we didn't have the option of leaving our car while we flew

location free parking pool hot tub restaurant on site room size cleanliness

they offer free parking for guests and also have a free shuttle to the airport, so make sure you ask to get listed

shuttle service to the airport

was in transit so it was a very short stay and i was alone with my two young kids

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

shuttle service is the reason we will come back.

hotel with all the basics, indoor gym and swimming pool

hotel had everything you needed and also had pool and gym if required

thought it provided the airport shuttle but didn't and so many hilton garden inn nearby and it's

there is also a pool, gym for working out and restaurant that makes the whole stay well contained, comfortable and

early check in availibility and anti-covid cleaness

bar hours are very limited (not open until 5:00 pm), the selection of alcoholic beverages is very

additional parking space overall it was good

parking availability is good option with little charged amount

friendly staff, breakfast free, kitchen, good locatikn, huge space, free parking , good wi-fi

availability of free car parking

id basement parking is blessing

close to the airport with shuttle service that you can book your

the gym and the pool

all facilities the shuttle service to and back from airport

were so many things for the kids to do

amenities for kids

nice pool/whirlpool

good size room with spa tub.

location, from our window we could see planes landing so the kids were thrilled

kids had a great time felt safe, comfortable

tub was leaking through the light fixture from the hotel room above - so we couldn’t use the spa tub our last day of the stay

waterslide hours kids were disappointed

great spa room

friendly clean pool breakfast

the pool and the gym are good for small children too

friendly clean pool breakfast

the hotel staff very polite and there is free parking amd a lot of it

service lady was really nice pool was nice with a slide and tim hortons and windy s in the same parking lot it was

to find and get parking

starbucks in the lobby and tim hortons in the parking lot so lots of options for coffee

buffet style, self-service with servers help missing underground parking in winter

you can also enjoy the nice gym and pool

i didn't like the fact that the hours for the pool and gym close early and open late!

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

pool was not open yet

the pool and gym were closed due to covid restrictions, so we couldn't use those

not much just that the breakfast did not have enough options to choose from.

breakfast was great and exceeded our expectations especially as we had 3 kids (omelette, breakfast

the gym and pool were great as

and kitchen

were kids running around all night; sports teams sure but you would think someone would tell their

laundry room on 5th floor was handy to my assigned room

the hot breakfast had lots of choices and was very good

laundry needs more washers and driers

swimming pool was closed.

very comfortable and has a gym and pool

the staff is amazingly helpful the late check out time is nice

for overnight stay; close to airport, comfy bed in a spacious well decorated room overlooking golf course with delicious breakfast buffet and shuttle to airport

location, shuttle service to the airport

very comfortable and has a gym and pool

enjoy the complimentary breakfast in a bag

the bed, the breakfast the room,and the laundry room. the elevator lobby.

also, i had requested late check out as i was in a hurry and she told me the max i can get is 12 al though i stated i

friendly staff, comfy beds, good breakfast. they even provided a crib for my baby.

the swimming pool is clean & there are extra towels if you need, located a few feet from the pool

the hvac was very loud and no hot tub near the pool

pool open by hourly appointments was a great way to adapt to covid- it was like having a private

due to covid, we had to book a time at the pool, which was easy to do

residence~ nice breakfast and beautiful interior with very kind service plus delicious chicken and salad in

laundry, gym and pool both helpful for longer stays

by contrast, this best western is in a much safer neighbourhood; the parking lot is better illuminated, and the whole place is superior

location, parking, breakfast and hospitality.

excellent location, great parking, well appointed room, helpful staff.

they are also offering long term parking

surprising number of restaurants nearby or a short drive away; great parking with front and back areas with convenient access to the hotel lobby as well as airport

room comfortable and a full hot breakfast, for scrambled eggs they were so fluffy fantastic value for your

i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from their sheets while he said he could smell it in the hall a complete lie

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed bugs

clean modern facilities, good breakfast in the morning, with pool, gym and parking.

we kids and ten months old with us we feel like not safe

good amenities including free self-parking and breakfast.

no parking fees, which makes a sharp advantage compared to 2 hotels in the vicinity that i have booked

parking was important to me, as many other hotels i researched charged $30 or more per night, plus

there was not any dislike however the parking lot seemed pretty tight with all the snow etc

parking space is wide and easily available

breakfast was very good with lots of selection

facility evening social kitchenware linen the option of taking breakfast to the room as my kids are late

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

great pool and fitness centre

nice breakfast. clean rooms and pool was good.

parking area is a bit cramped. someone blocked me in, in the morning.

the parking.

tight parking spots

it was central to the toronto and niagara and it had a parking lot

not much parking

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

room location was great quiet. efficient service and fast check out. fine breakfast.

there could be more washer and dryers in the laundry room.

the gym was basic but enough for a decent workout

the gym was awesome

comfortable room. good breakfast and nice well maintained gym

the lights went out at 9pm when the pool hours stated until 10pm

breakfast, the pool. the staff

the pool was great, and the multi station/functional weight machine in the exercise room was fantastic

a nice room, excellent facilities and a really good breakfast.

i asked for late check out at noon and was granted that

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day

the breakfast was really good. the staff was friendly, the pool was nice too.

the pool was wonderfully warm and the gym was adequate for our needs

good service comfortable room . nice breakfast

there is a small gym and pool too

about the hotel for me is perfect-the staff, room,cleanliness, smell, good parking space and

was clean, staff was friendly, lots of parking, we didn't opt to use the restaurant facilities so i cannot comment on that

friendly staff, clean rooms and lots of parking

swimming pool and spa until 11. comfy beds. free parking. nice clean hotel

rooms were spacious and the bathrooms clean. great location and parking was a plus.

the laundry area

small place no elevator no free breakfast no pool .

no pool.

we especially liked the coin-operated laundry facilities on the premises

the linens were dirty, there was an undisclosed 200 dollar deposit at check in, the laundry on site did not work, the only amenities are a cheap coffee machine and a juice machine

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it was easy to

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 11pm

location, liked microwave and refrigerator available with convenient ice machine and laundry

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

had a laundry room which was convenient

very comfortable, good sized room with proper desk for laptop. guest laundry too.

self-serve laundry facility is very convenient

clean, free parking, great access to hiways, free breakfast, friendly staff.

even a washer and dryer to do laundry since we have been doing quite a bit of traveling

breakfast was fresh and perfectly arranged and area very

wifi and parking included

very clean comfortable bright, easy access to airport , lots of parking

the location was perfect since it was in the parking lot of the venue for my company christmas party

was clean and quiet ample parking

also, i liked how i was able to register a second vehicle for parking with no extra charge

there was a well equipped gym and business centre

be clean but the bathroom was grimey, two of the towels were stained and evidentially dirty, the gym had 3 cardio machines that were not in working order

i would like a better gym

the shuttle bus is limited to a period of time of the day.

clean room and a good price for room, free shuttle service, good price for parking for an extended time

resort should have separate parking for people staying at the resort

level bathrooms and casino bathrooms were dirty, also a lot of smoking on the parking garage instead of designated areas

the only recommendation would be to have clearer signs/instructions for guest parking closer to the hotel elevator instead of the public/casino parking

it's a beautiful hotel with so many things to do and the free parking is also a wonderful bonus

had a hard time navigating the underground parking to find our car when we checked out .

big clean comfortable room...lots of parking...efficient front desk staff

wifi is free and easy and parking is ample and above ground

handicapped parking and easy access to room,elevator

the location, easy reach of the airport with plenty of parking

room & parking.